Indoor pool, pool loungers
Check availability

Reviews of Lakes Hotel

4.5 out of 5
Lakes Hotel
141 Brebner Drive, West Lakes, SA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1001 reviews" "
Rating 8 - Good. 253 out of 1001 reviews" "
Rating 6 - Okay. 50 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 5 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im an annual customer and continue to enjoy the hotel quality services.
Stayed 2 nights in Feb 2024
Response from Lakes Hotel on 8 May 2024
Thanks for the fantastic review! We hope to see you again soon.

8/10 Good

Gilberto

Travelled with family
Liked: Cleanliness, staff & service
Good
Stayed 1 night in May 2024
Response from Lakes Hotel on 7 May 2024
Thank you for the great review! We hope to see you again soon.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, close to event, tab area as well as gaming. Everything you want on a golf trip
Stayed 2 nights in Apr 2024
Response from Lakes Hotel on 30 Apr 2024
Thanks for the fantastic review! We hope to welcome you back again soon.

10/10 Excellent

Reg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were big and spacious..
Stayed 3 nights in Apr 2024
Response from Lakes Hotel on 23 Apr 2024
Thanks for the great review! We hope to see you again soon.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Lakes Hotel on 7 May 2024
Thank you for the great review! We hope to see you again soon.

8/10 Good

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money.
Stayed 2 nights in Apr 2024
Response from Lakes Hotel on 6 Apr 2024
Thanks for the positive review! We hope to welcome you back again soon!

10/10 Excellent

Timothy

Stayed 3 nights in Mar 2024
Response from Lakes Hotel on 23 Apr 2024
Thanks for the great review! We hope to see you again soon.

10/10 Excellent

Raelene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake view was amazing, staff friendly and room service food was top quality large meals
Stayed 4 nights in Mar 2024
Response from Lakes Hotel on 19 Mar 2024
Thank you for your highly positive comments about your stay! We are pleased to hear your enjoyed the view and meals and the staff were welcoming. We value your feedback and look forward to welcoming you back in the future.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel to stay at! The Spa room was the best!!! View of the lake was very relaxing.
Stayed 2 nights in Feb 2024
Response from Lakes Hotel on 2 Mar 2024
Thank you for your positive feedback! We are please to hear you had a great stay and enjoyed the lake views and spa bath. We look forward to welcoming you back in the future.

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and staff are very friendly .when they can they allow me to check in early, which is very kind of them.
Stayed 1 night in Feb 2024
Response from Lakes Hotel on 16 Feb 2024
Thank you for the great review! We're glad you enjoyed your stay and our friendly service. We hope to see you again soon!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with a view of the lake at a reasonable price.
Stayed 1 night in Feb 2024
Response from Lakes Hotel on 9 Feb 2024
Thanks for the great review! We hope to see you again soon.

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean with great views from the balcony. The bathroom was well set out with a lovely big corner spa. The restaurant has a beautiful view over the lake with a variety of menu options. I’ll be back
Stayed 2 nights in Feb 2024
Response from Lakes Hotel on 8 Feb 2024
Thanks for the fantastic review!We are happy to hear you enjoyed your stay and hope to welcome you back soon.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is a little old but can see actions being taken, The enterance is lovely and the staff are very friendly. The room was fabulous we upgraded to the spa room an glad we did, heaps of room to stretch out and enjoy. Breakfast was fab, always heaps of juice and tea or coffee. The panakes lay on a bed of blueberries and topped with strawberries and banana and cream absolutly fantastic and shopping centre across the road.
Stayed 8 nights in Jan 2024
Response from Lakes Hotel on 7 Feb 2024
Thank you for sharing your experience with us! We're happy to hear you enjoyed your stay and appreciate the feedback.We hope to welcome you back again soon.

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly and professional staff
Stayed 3 nights in Feb 2024
Response from Lakes Hotel on 5 Feb 2024
Thanks for the great review! We hope to welcome you back again soon.

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Lakes Hotel on 30 Jan 2024
Thanks for the great review Dominique!We hope to welcome you back again soon.

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of West Lakes. Relaxing stay.
Stayed 1 night in Jan 2024
Response from Lakes Hotel on 28 Jan 2024
Thank you for the great review, we are pleased to hear you had a relaxing stay and enjoyed our lake-front views. We look forward to welcoming you back again soon!

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very efficient and friendly. The food at the restaurant was delicious. Very close to a shopping centre
Stayed 1 night in Jan 2024
Response from Lakes Hotel on 25 Jan 2024
Thanks for the fantastic review Georgina!We hope to welcome you back soon.

4/10 Poor

Nicolas

Stayed 2 nights in Jan 2024
Response from Lakes Hotel on 24 Jan 2024
We are sorry to see your stay did not meet your expectations. If there are any areas we can improve on please let us know. Thank you.

10/10 Excellent

Vassilios

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaness and very friendly staff.
Stayed 4 nights in Jan 2024
Response from Lakes Hotel on 24 Jan 2024
Thanks for the great review! We hope to welcome you back soon.

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Lakes Hotel on 24 Jan 2024
Thanks for the great review Wendy!

10/10 Excellent

Anh Thi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with lake views, pool, gym and great breakfast included. Great value for money. Only con is the property a little bit run down.
Stayed 2 nights in Jan 2024
Response from Lakes Hotel on 24 Jan 2024
Thank you for the great review and feedback. We do have future plans in the making for further updates and renovations in the coming year. Please keep an eye out on our social pages.We hope to welcome you back again soon.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lakes Hotel on 24 Jan 2024
Thanks for the great review Stephen!

10/10 Excellent

Darren, Fletcher

Stayed 1 night in Jan 2024
Response from Lakes Hotel on 24 Jan 2024
Thanks for the great review Darren!

10/10 Excellent

Luigi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023
Response from Lakes Hotel on 24 Jan 2024
Thanks for the great review Luigi!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay but we travel extensively and this was the only hotel that didnt give complimentry bottle of water! Not a big issue but noticable.
Stayed 1 night in Dec 2023
Response from Lakes Hotel on 24 Jan 2024
Thank you for the great review and feedback. We hope to welcome you back soon.

8/10 Good

Troy

Stayed 4 nights in Dec 2023
Response from Lakes Hotel on 24 Jan 2024
Thanks for the great review Troy!

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff lovely meals in restaurant close to shops just across the road the rooms are over looking a beautiful lake and it’s not far from the beach 5 minutes in car a great stay
Stayed 3 nights in Dec 2023
Response from Lakes Hotel on 24 Jan 2024
Thank you for your positive feedback! We're so happy to hear you enjoyed your stay and look forward to welcoming you back again soon.

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was spacious and clean with a lovely view. Beds were verycomfortable. Excellent dining onsite and close to shopping centre. We had a fantastic time and would highly recommend.
Stayed 3 nights in Dec 2023
Response from Lakes Hotel on 24 Jan 2024
Thank you for your great review and positive feedback! We appreciate your recommendation and hope to welcome you back soon!

10/10 Excellent

Barbara, Kinka Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love being a VIP member - the perks are great!
Stayed 1 night in Dec 2023
Response from Lakes Hotel on 24 Jan 2024
Thanks for the great review Barbara!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lakes Hotel on 24 Jan 2024
Thanks for the great review Michael!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
I came to recuperate from eye surgery and it was perfect. Quiet, private but able to have fresh air and view of the lakes. The room service was excellent, the food came freshly cooked, hot and with a smile… and was delicious. Would recommend to anyone.
Stayed 2 nights in Nov 2023
Response from Lakes Hotel on 21 Jan 2024
Thank you for your highly positive comments about our hotel, service and food! We are pleased to hear your stay was comfortable post surgery. We value your feedback and are looking forward to welcoming you back at in the near future.

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake view
Stayed 2 nights in Dec 2023
Response from Lakes Hotel on 24 Jan 2024
Thanks for the great review Jason!

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Short drive to all the things we needed to do. Our stay included breakfast. The staff accommodated my dietary requirements. Food was lovely. Room was clean and tidy, well laid out. Beds were ridiculously comfy. Would definitely stay again.
Stayed 4 nights in Nov 2023
Response from Lakes Hotel on 24 Jan 2024
Thank you for your fantastic review Helen! We're happy to hear you enjoyed your stay with us and that our team could help you with special dietary requirements. We look forward to welcoming you back for another wonderful stay!

8/10 Good

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room & staff were 10/10. The meal in Turki was very average
Stayed 1 night in Nov 2023
Response from Lakes Hotel on 28 Nov 2023
Thank you for the review and providing feedback on your meal. We will pass this along to our Executive Chef.We hope to see you again soon.

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view outside the majority of rooms onto the lake, the quiet in the morning before all the rowers row on the lake is simply stunning, and the sunset at night is even better.
Stayed 3 nights in Nov 2023
Response from Lakes Hotel on 24 Nov 2023
Thank you for the wonderful review! We hope to see you again soon.

10/10 Excellent

Cheryl

Stayed 4 nights in Nov 2023
Response from Lakes Hotel on 24 Nov 2023
Thanks for the great review!

10/10 Excellent

Samantha

Stayed 2 nights in Nov 2023
Response from Lakes Hotel on 24 Jan 2024
Thanks for the great review Samantha!

10/10 Excellent

Tanae

Stayed 1 night in Nov 2023
Response from Lakes Hotel on 24 Nov 2023
Thank you for the great review!

10/10 Excellent

Stefania

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Lakes Hotel on 16 Nov 2023
Thanks for the great review! We hope to welcome you back again soon.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lakes Hotel on 16 Nov 2023
Thanks for the great review! We hope to welcome you back again soon.

10/10 Excellent

Rudra Mani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's truly delightful to stay at West Lakes – the convenient accessibility and the comfortable rooms with a water view make our experience so enjoyable. I must commend General Manager Mike; he's a wonderful, kind human being. His exceptional assistance when I was unwell and waiting for an ambulance truly showcases the great service provided.
Stayed 2 nights in Nov 2023
Response from Lakes Hotel on 16 Nov 2023
Thank you for the review and kind words. We will pass this along to Mike our General Manager.We hope you are feeling better soon.

8/10 Good

Anne

Liked: Amenities, property conditions & facilities
Staff make the place. Friendly and welcoming. Great service.
Stayed 1 night in Nov 2023
Response from Lakes Hotel on 16 Nov 2023
Thanks for the great review! We hope to welcome you back again soon.

10/10 Excellent

Paul

Spacious, Clean room. Nice views.
Stayed 2 nights in Nov 2023
Response from Lakes Hotel on 13 Nov 2023
Thanks for the great review! We hope to see you again soon.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Staff are all very friendly and the breakfast that was included in our package was delicious. Really good value for money.
Stayed 3 nights in Nov 2023
Response from Lakes Hotel on 13 Nov 2023
Thanks for the great review! We hope to see you again soon.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lakes Hotel on 9 Nov 2023
Thank you for the fantastic review! We hope to see you again soon.

10/10 Excellent

Andrew

Stayed 6 nights in Oct 2023
Response from Lakes Hotel on 4 Nov 2023
Thanks for the great review! We hope to see you again soon.

10/10 Excellent

PeterCarol

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spa room with great view. Staff werw fantastic and food was lovely.
Stayed 1 night in Oct 2023
Response from Lakes Hotel on 4 Nov 2023
Thanks for the great review! We hope to see you again soon.

8/10 Good

Karl

Business traveller
Liked: Cleanliness, staff & service, amenities
Very good property and staff. Rooms were excellent. Staff in Neptune bar and at reception were friendly and professional. A large are under refurbishment was the only negative but this did not affect my stay.
Stayed 1 night in Oct 2023
Response from Lakes Hotel on 4 Nov 2023
Thanks for the great review and valuable feedback.We hope to see you again soon.

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Lakes Hotel on 4 Nov 2023
Thanks for the great review! We hope to see you again soon.

10/10 Excellent

vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and a beautiful area to take a walk
Stayed 1 night in Oct 2023
Response from Lakes Hotel on 27 Oct 2023
Thank you for the great review! We hope to see you again soon.