Check COVID-19 restrictions.

Find out moreOpens in new tab or window

Grosvenor Hotel Adelaide

Photo gallery for Grosvenor Hotel Adelaide

Featured image
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Overview of Grosvenor Hotel Adelaide

UNESCO Sustainable Property

Grosvenor Hotel Adelaide

3.5 out of 5

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
125 North Terrace, Adelaide, SA, 5000

Explore the area

  • Popular LocationAdelaide Oval10 min walk
  • Popular LocationRoyal Adelaide Hospital14 min walk
  • Popular LocationAdelaide Zoo19 min walk
  • AirportAdelaide, SA (ADL)10 min drive

Choose dates to view prices

About this area

Adelaide

In the city centre and near a metro station, Grosvenor Hotel Adelaide is in an area with good shopping. Adelaide Festival Centre and National Wine Centre of Australia are cultural highlights, and travellers looking to shop may want to visit Rundle Mall and Adelaide Central Market. Consider Adelaide Entertainment Centre for a night out, and don't miss Adelaide Zoo—a top local attraction. Spend some time exploring the area's activities, including golfing, outlet shopping and winery tours.

What's nearby

  • Adelaide Casino - 2 min walk
  • Adelaide Convention Centre - 3 min walk
  • Adelaide Oval - 10 min walk
  • Royal Adelaide Hospital - 14 min walk
  • Adelaide Zoo - 19 min walk

Getting around

  • Adelaide Station - 2 min walk
  • Adelaide, SA (ADL) - 10 min drive

Restaurants

  • Ginza Miyako Japanese Restaurant - 2 min walk
  • Cafe Bang Bang - 3 min walk
  • Shiki Restaurant - 3 min walk
  • Casablabla - 3 min walk
  • Gondola Gondola - 3 min walk

About this property

Grosvenor Hotel Adelaide

Romantic Adelaide hotel in Adelaide Central Business District, walk to Rundle Mall
This smoke-free hotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. All 181 rooms offer in-room free WiFi, TVs with cable channels, and hairdryers. Other amenities available to guests include phones, ironing boards and desks.
Grosvenor Hotel Adelaide offers 181 forms of air-conditioned accommodation with a hairdryer and an iron/ironing board. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (AUD 20.00 per night)
  • Wheelchair-accessible parking available
  • Off-site parking within 656 ft (AUD 20.00 per day)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:30 AM: AUD 15 per person

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • Hebrew
  • Hindi
  • Korean
  • Thai
  • Vietnamese

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 1-inch TV
  • TV channels
  • Films for purchase

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free per registered adult when using existing bedding
Rollaway/extra beds are available for AUD 35.00 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: AUD 15 per person (approximately)
  • Covered self-parking fee: AUD 20.00 per night
  • Nearby parking fee: AUD 20.00 per day (656 ft away)
  • Rollaway bed fee: AUD 35.00 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Hotel
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Adelaide
Grosvenor Hotel Adelaide Hotel Adelaide

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 212 out of 953 reviews
5 - Excellent 22%
Rating 4 - Good. 376 out of 953 reviews
4 - Good 39%
Rating 3 - Okay. 234 out of 953 reviews
3 - Okay 25%
Rating 2 - Poor. 96 out of 953 reviews
2 - Poor 10%
Rating 1 - Terrible. 35 out of 953 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

3.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed there for one night for our wedding anniversay and when we went to check in they had a nice personalised card for us and they also upgraded us to a balcony room. They werw extremely nice at check out and hotel room was super clean. Very very happy with this hotel
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service
Great staff , room was clean , spacious .
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no complaints. The staff were friendly and the room was comfortable. I loved the bathroom! We will definitely stay there again.
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it because it is so convenient to the Adelaide Oval and if you need to fill in time there are so many things to do close by. Also the hotel itself if very good and the staff excellent.
Stayed 2 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service
Our stay was good for the price! The rooms are pretty dated and the beds quite firm 😩 Definitely needs a facelift. One lift was out of action...also was a month before when we stayed there so was frustrating when everyone wanted it at the same time 😥 The staff were friendly and very accommodating 😊
Stayed 2 nights in Jul 2021