Grosvenor Hotel Adelaide

Photo gallery for Grosvenor Hotel Adelaide

Primary image
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Overview of Grosvenor Hotel Adelaide

UNESCO Sustainable Travel Pledge

Grosvenor Hotel Adelaide

3.5 star property

3.7/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
125 North Terrace, Adelaide, SA, 5000

Explore the area

  • Popular LocationAdelaide Oval10 min walk
  • Popular LocationRoyal Adelaide Hospital14 min walk
  • Popular LocationAdelaide Zoo19 min walk
  • AirportAdelaide, SA (ADL)16 min drive

Choose dates to view prices

About this area

Adelaide

In the entertainment district, Grosvenor Hotel Adelaide is in Adelaide Central Business District, a neighbourhood in Adelaide with good shopping. Adelaide Festival Centre and National Wine Centre of Australia are cultural highlights, and travellers looking to shop may want to visit Rundle Mall and Adelaide Central Market. Consider Adelaide Entertainment Centre for a night out, and don't miss Adelaide Zoo—a top local attraction. Spend some time exploring the area's activities, including outlet shopping, golfing and winery tours.

What's nearby

  • Adelaide Casino - 2 min walk
  • Adelaide Convention Centre - 3 min walk
  • Adelaide Oval - 10 min walk
  • Royal Adelaide Hospital - 14 min walk
  • Adelaide Zoo - 19 min walk

Getting around

  • Adelaide Station - 2 min walk
  • Adelaide, SA (ADL) - 16 min drive

Restaurants

  • Ginza Miyako Japanese Restaurant - 2 min walk
  • Mandoo - 2 min walk
  • Tasty Thai - 2 min walk
  • Sit Lo - 2 min walk
  • Cafe Bang Bang - 3 min walk

About this property

Grosvenor Hotel Adelaide

Eco-friendly Adelaide hotel in Adelaide Central Business District, walk to Rundle Mall
This smoke-free hotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Grosvenor Hotel Adelaide offers 181 air-conditioned accommodations with a hairdryer and an iron/ironing board. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (AUD 20.00 per night)
  • Wheelchair-accessible parking available
  • Off-site parking within 656 ft (AUD 20.00 per day)

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–9:30 AM: AUD 15 per person

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 1-inch TV
  • TV channels
  • Films for purchase

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free per registered adult when using existing bedding
Rollaway/extra beds are available for AUD 35.00 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: AUD 15 per person (approximately)
  • Covered self-parking fee: AUD 20.00 per night
  • Nearby parking fee: AUD 20.00 per day (656 ft away)
  • Rollaway bed fee: AUD 35.00 per night
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Hotel
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide Adelaide
Grosvenor Hotel Adelaide Hotel Adelaide

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 234 out of 927 reviews
5 - Excellent 25%
Rating 4 - Good. 367 out of 927 reviews
4 - Good 40%
Rating 3 - Okay. 205 out of 927 reviews
3 - Okay 22%
Rating 2 - Poor. 89 out of 927 reviews
2 - Poor 10%
Rating 1 - Terrible. 32 out of 927 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.3/5

Staff & service

3.6/5

Amenities

3.4/5

Property conditions & facilities

3.7/5

Eco-friendliness

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
the property was good but we were not happy with two rooms room 1 the TV did not work. room 2 the toilet was constantly running so was not able to flush. the staff are good and friendly and the hotel is conveniently located to Drs and Hospital
Stayed 1 night in Jun 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service
It was well placed for access to the Convention Centre at a reasonable cost. The building is old and common areas could use a refresh but the room was very clean, the shower was nice and hot and staff were very helpful.
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic I was checked in early and the room was very nice the bed was very comfy and the room was very clean. My was flight changed to a day later and the help I got from the staff was fantastic 10/10 in my opinion
Stayed 4 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay
Stayed 20 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great prroperty in a great locatiin. very goid value
Stayed 1 night in Apr 2022