Exclusive Penthouse, Multiple Beds, Smoking, Kitchen | Private kitchen
Check availability

Reviews of Geza Apartment Hotel

3 out of 5
Geza Apartment Hotel
off Haile Gebreselassie Street ( Haya, Arat area ), Addis Ababa, Addis Ababa

Reviews

8.4

Very good

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 3 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Sang, From Kisumu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good to stay because the hotel is close to the town and quite cleaned.
Stayed 5 nights in Mar 2020
Response from Belete on 12 Mar 2020
Dear Valued Guest, Thank you so much for your review. We really appreciate you being a loyal customer and helping to share the word about us. We always aim to deliver a great experience. Looking forward to serving you again.

6/10 Okay

Verified traveller

Just average. Does not stand out in any way. Decent price but the rooms have some workmanship issues.
Stayed 1 night in Feb 2020
Response from Belete on 12 Mar 2020
Dear valued guest, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We are extremely sorry for the inconvenience caused due to hot water, we’ve made the effort to fix the problem. We look forward to serving you again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here! Staff were very helpful and attentive to my requests. The first few days I was here there wasn’t hot water. Receptionists stated it was to preserve electricity and I totally support that... maintenance guy took a bit to come turn hot water on. Nevertheless, I’m happy with my stay. The property is close to almost everything in walking distance.
Stayed 7 nights in Jan 2020
Response from Belete on 7 Feb 2020
Dear valued guest, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We are extremely sorry for the inconvenience caused due to hot water, we’ve made the effort to fix the problem. We look forward to serving you again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT FAMILY HOTEL WITH GREAT STAFF CONGRATULATIONS to General Manager BELETE TAGELE and ALL STAFF in TOTAL!!
Stayed 7 nights in Jan 2020
Response from Belete on 7 Feb 2020
Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles was goed aan de locatie Alleen misschien het onbijt mag wel goed verwarmd blijven.
Stayed 4 nights in Dec 2019
Response from Belete on 17 Dec 2019
Dear Valued Guest, Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks again for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Selve overnattingstedet og området var bra, men hotell personalet har gitt ut informasjon om meg til uvedkommende etter at jeg har sjekket ut av hotellet. Det er veldig uheldig for hotellet og meg selv. Det har skapt mye problemer.
Stayed 4 nights in Apr 2019