Hotel Lu

Property class: 2

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Located close to Parque Papagayo and Papagayo Beach, Hotel Lu has plenty to offer. Guests can connect to free WiFi in public areas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Basic Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Comfort Room

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free wired internet

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About the area

Costera Acapulco, a neighbourhood in Acapulco, is home to Hotel Lu. Diana the Huntress and La Quebrada Cliffs are notable landmarks, and the area's natural beauty can be seen at Parque Papagayo and Condesa Beach. Papagayo Beach and Playa Caletilla are two other places to visit that come recommended. Visit our Acapulco travel guide
Map
Manuel Gómez Morín Magallanes, Acapulco, GRO, 39670

What's nearby

  • A red macaw perched on a branch surrounded by lush green foliage.
    Parque Papagayo
    1 min walk - 0.1 km
  • An aerial view of a coastal city with a densely populated urban area, a large park with a flagpole, and a beach with umbrellas.
    Papagayo Beach
    5 min walk - 0.5 km
  • A sandy beach with large rocks and calm waters.
    Condesa Beach
    10 min walk - 0.9 km
  • A silhouette of a statue of a figure with a bow and arrow in front of a sunset, with a bridge in the background.
    Diana the Huntress
    19 min walk - 1.6 km
  • Galerías Acapulco
    2 min walk - 0.2 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    34 min drive

Restaurants

  • Starbucks
    7 min walk
  • El Portón
    3 min walk
  • Wasabi Sushi Acapulco
    4 min walk
  • Frutiyogurth
    7 min walk
  • Bar Ritz
    4 min walk

About this property

Hotel Lu

  • Hotel near Parque Papagayo
  • Located close to Papagayo Beach and Diana the Huntress, Hotel Lu has plenty to offer. Stay connected with free WiFi in public areas.
  • Other perks include:
    • An indoor pool
    • Free self-parking
    • A front desk safe, 1 meeting room and a 24-hour front desk
    • Smoke-free property
  • Room features
  • All guest rooms at Hotel Lu include comforts, such as air conditioning, in addition to

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Frequently asked questions

Does Hotel Lu have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 9:00 PM.

Is Hotel Lu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Lu?

Self-parking is free at this property.

What time is check-in at Hotel Lu?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Lu?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hotel Lu located?

Located in Costera Acapulco, this hotel is within a 10-minute walk of Parque Papagayo and Papagayo Beach. Condesa Beach and Diana the Huntress are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Lu Reviews

8.2

Very good

7.8

Cleanliness

7.8

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 12 out of 20 reviews
Rating 8 - Good. 2 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
this hotel is amazing if your looking for a non-exclusive hotel comes with 2 pools one on main floor and other on the roof with an amazing view it was a bit old but that’s honestly it the staff was amazing will come back here when I visit Acapulco again
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones son pequeñas, sin atención al detalle, sin papel sanitario y toallas sucias
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está sobre la avenida y ayuda a fácil acceso
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy recomendable, cerca de la playa y de la terminal de autobuses. El personal es muy amable.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me sorprendió que a pesar que no es un hotel de lujo las recepcionistas se portaran TAN amables y resolutivas! Tuve un problema con mi reservación y lo resolvieron dándome una habitación de mayor categoría.. el hotel no es lujoso pero la habitación estaba muy limpia y bien arreglada !! Excelente hotel !!!
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Room comfort
Disliked: Cleanliness, staff & service

Falto agua caliente

No había agua caliente, pero si tiene una bonita terraza
Stayed 3 nights in Dec 2022
Verified review

8/10 Good

Liked: Staff & service
Me gusta que es un Ambiente familia, pero me encanta su terraza aunque si me gustara que pudiera ver deportes en esa tv que nunca prenden
Stayed 2 nights in Oct 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Esta demasiado descuidado habitacion demasido pequeña no hay donde poner tus cosas personales solo tiene un cama en un espacio demasiado reducido hay hormigas no hubo agua caliente la tv no se veia
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene buena ubicación cruzando la calle se encuentra la playa(muy bueno ya que si se te olvida algo o te urge regresar al hotel puedes ir y no te tardas)en la esquina se encuentra un Oxxo, enfrente se encuentra el parque papagayo y se encuentran fondas desde $60 pesos el desayuno y comidas y caminando un poco más hay bares restaurantes y restaurantes de comida rápida El hotel está muy bien su alberca de la terraza está muy bonita y techada puedes estar ahí con unos snacks la habitación que me toco le funcionaba todo tv(muy buena imagen no tiene tantos canales pero esta bien) aire acondicionado, baño la cama estaba un poco deteriorada pero no es la gran cosa si te lo recomiendo si no eres tan exigente y si vas a Acapulco y no tienes carro que mejor por qué todos encruentras a poca distacia
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tengo ningún comentario malo al respecto todo fue de mi entera satisfacción, mil gracias. Al contrario tengo pensado regresar .
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En la recepción son muy amables , una estancia tranquila la verdad yo solo lo usé para dormir mi viene fue más familiar en cuanto a citas médicas algo económico y accesible Increíble verme en la mañana
Stayed 2 nights in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable cuentan con guarda equipaje. La única observación es el Jacuzzi debería tener calefacción.
Stayed 4 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien en general

Muy limpio y comodo
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodo

Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Stayed 4 nights in Feb 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Stayed 1 night in Nov 2021