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Hotel Lu

2.0 star property

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Located near Papagayo Beach, Hotel Lu is the perfect spot to unwind. Relax in the indoor pool, stay connected with WiFi in public areas and enjoy free self parking. With a 24-hour front desk and meeting room available, this hotel has everything you need for a seamless stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Room

Basic Room

Basic Room

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
2 bedrooms
Private bathroom
Daily housekeeping
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds
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About the area

Costera Acapulco, a neighbourhood in Acapulco, is home to Hotel Lu. Diana the Huntress and La Quebrada Cliffs are notable landmarks, and the area's natural beauty can be seen at Parque Papagayo and Condesa Beach. Papagayo Beach and Playa Caletilla are two other places to visit that come recommended. Visit our Acapulco travel guide
Map
Manuel Gómez Morín Magallanes, Acapulco, GRO, 39670

What's nearby

  • papagayo rojo posado sobre una rama
    Parque Papagayo
    1 min walk - 0.1 km
  • Wide view of Acapulco Bay from the sea taken with a drone
    Papagayo Beach
    5 min walk - 0.5 km
  • Condesa Beach featuring a coastal town and a beach
    Condesa Beach
    10 min walk - 0.9 km
  • Diana Cazadora al atardecer Ciudad de México
    Diana the Huntress
    19 min walk - 1.6 km
  • Galerías Acapulco
    2 min walk - 0.2 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    34 min drive

Restaurants

  • Vips
    4 min walk
  • Rosmar
    1 min walk
  • Wasabi Sushi Acapulco
    4 min walk
  • Mariscos Lupita
    7 min walk
  • Frutiyogurth
    7 min walk

About this property

Hotel Lu

Hotel near Parque Papagayo
Located close to Papagayo Beach and Diana the Huntress, Hotel Lu has plenty to offer. Stay connected with free WiFi in public areas.
Other perks include:
  • An indoor pool
  • Free self-parking
  • A 24-hour front desk, smoke-free property and 1 meeting room
  • A front desk safe
Room features
All guest rooms at Hotel Lu include comforts, such as air conditioning, in addition to

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Lu Hotel
Hotel Lu Acapulco
Hotel Lu Hotel Acapulco

Frequently asked questions

Does Hotel Lu have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 9:00 PM.

Is Hotel Lu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Lu?

Self-parking is free at this property.

What time is check-in at Hotel Lu?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Lu?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hotel Lu located?

Located in Costera Acapulco, this hotel is within a 10-minute walk of Parque Papagayo and Papagayo Beach. Condesa Beach and Diana the Huntress are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Lu Reviews

8.2

Very good

7.8

Cleanliness

7.8

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 12 out of 20 reviews
Rating 8 - Good. 2 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

Reviews

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
this hotel is amazing if your looking for a non-exclusive hotel comes with 2 pools one on main floor and other on the roof with an amazing view it was a bit old but that’s honestly it the staff was amazing will come back here when I visit Acapulco again
Stayed 2 nights in Jul 2025

4/10 Poor

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones son pequeñas, sin atención al detalle, sin papel sanitario y toallas sucias
Stayed 1 night in Aug 2025

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está sobre la avenida y ayuda a fácil acceso
Stayed 2 nights in Aug 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Muy recomendable, cerca de la playa y de la terminal de autobuses. El personal es muy amable.
Stayed 1 night in Jul 2025

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me sorprendió que a pesar que no es un hotel de lujo las recepcionistas se portaran TAN amables y resolutivas! Tuve un problema con mi reservación y lo resolvieron dándome una habitación de mayor categoría.. el hotel no es lujoso pero la habitación estaba muy limpia y bien arreglada !! Excelente hotel !!!
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service

Falto agua caliente

No había agua caliente, pero si tiene una bonita terraza
Stayed 3 nights in Dec 2022

8/10 Good

Xochitl

Liked: Staff & service
Me gusta que es un Ambiente familia, pero me encanta su terraza aunque si me gustara que pudiera ver deportes en esa tv que nunca prenden
Stayed 2 nights in Oct 2022

2/10 Terrible

karina

Disliked: Cleanliness, amenities, property conditions & facilities
Esta demasiado descuidado habitacion demasido pequeña no hay donde poner tus cosas personales solo tiene un cama en un espacio demasiado reducido hay hormigas no hubo agua caliente la tv no se veia
Stayed 2 nights in Oct 2022

10/10 Excellent

Yoss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene buena ubicación cruzando la calle se encuentra la playa(muy bueno ya que si se te olvida algo o te urge regresar al hotel puedes ir y no te tardas)en la esquina se encuentra un Oxxo, enfrente se encuentra el parque papagayo y se encuentran fondas desde $60 pesos el desayuno y comidas y caminando un poco más hay bares restaurantes y restaurantes de comida rápida El hotel está muy bien su alberca de la terraza está muy bonita y techada puedes estar ahí con unos snacks la habitación que me toco le funcionaba todo tv(muy buena imagen no tiene tantos canales pero esta bien) aire acondicionado, baño la cama estaba un poco deteriorada pero no es la gran cosa si te lo recomiendo si no eres tan exigente y si vas a Acapulco y no tienes carro que mejor por qué todos encruentras a poca distacia
Stayed 2 nights in Oct 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tengo ningún comentario malo al respecto todo fue de mi entera satisfacción, mil gracias. Al contrario tengo pensado regresar .
Stayed 4 nights in Sep 2022

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En la recepción son muy amables , una estancia tranquila la verdad yo solo lo usé para dormir mi viene fue más familiar en cuanto a citas médicas algo económico y accesible Increíble verme en la mañana
Stayed 2 nights in Mar 2022

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable cuentan con guarda equipaje. La única observación es el Jacuzzi debería tener calefacción.
Stayed 4 nights in Feb 2022

10/10 Excellent

luis raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien en general

Muy limpio y comodo
Stayed 1 night in Oct 2021

10/10 Excellent

Irosbe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodo

Stayed 1 night in Aug 2025

6/10 Okay

Kenia Janet

Stayed 1 night in Jul 2025

4/10 Poor

Vital

Stayed 4 nights in Feb 2023

6/10 Okay

Alhy

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2022

10/10 Excellent

Maria del Carmen

Stayed 1 night in Sep 2022

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

David

Stayed 1 night in Nov 2021