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"It’s important to know whether a hotel has a staff on the premises. I booked my stay via Hotels.com. First, I received a confusing message about my credit card being declined & my reservation being canceled. I called the number for clarification & I was told the message was errant. I then received the information regarding the passcodes for the front door & the door to my room. I had to wait in a cafe next door because it’s not possible to check in early at an automated hotel. I don’t recall being informed that this hotel is actually an automated human storage facility. But the neighborhood was good at least before the war."

"The premises are cleaned by refugees from Africa. Families congregate all day in the Lobby because the WiFi signal is stronger there."

"I understand that it was Ramadan. But I ought to be able to secure a cup of coffee in the dining area. There were no staff on hand & the garbage can behind the counter was overflowing. I had to go to the front desk & remind the manager that some sort of service must be in place for non-Muslims. The clerk rang a bell & ten minutes later a guy comes out & starts moving the chairs & mopping the floor. It was maladroit. I paid for a continental breakfast. I would have been happy if they had brewed a pot of coffee. But they couldn’t even do that. It’s a sad situation in Beruit. It’s going to fall apart."

"Wonderful stay and great staff. Within walking distance of down town area and the bay. "

"The room is dirty"

"Awesome stay"

"Excellent staff, great location."

"Great service"

""I recently had an amazing stay at Hamra Urban Gardens in Beirut. The vibe of the hotel is incredibly unique—it’s the perfect blend of urban cool and traditional Lebanese hospitality. The rooftop pool is a sanctuary in the middle of Hamra, and the whole place feels like a vibrant community. However, what truly made this trip unforgettable was the incredible people I was with. I want to extend a special thanks to Hossam, Fadia, Wessam And Samer. I highly recommend this hotel to anyone who wants to experience the true heart and soul of Beirut!""