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"Location was great. Staff allowed us early checkin because our room was ready. Nice! We were here during Christmas light season so it made it extra special. Cleaning crew for our room was perfect. Did not matter what time of day we went out if we left our clean room sign on door it was done when we returned. If we asked for extra towels, toilet paper, etc. they were quick to service. Front desk staff spoke English in case you don’t know Spanish. We did not use on sight restaurant/cafe or bar during our visit. It was closed at certain days and times, but we would not have eaten there anyway, so many great options within walking distance. The area is flat walking and some up hilll walks, however, city has done well accommodating the elderly with escalators and elevators on steep inclines. Overall great location, clean and nice hotel and area! Please note: You are right on the harbor. Our room was third floor water view. You do get street noise and harbor ship noise. If you are a very light sleeper this might not work. It was fine for us after long days walking and sight seeing we could sleep through anything. "

"Clean and neat. My wife asked for a room Change and we got rm203, great room with a view of the Christmas lights. "

"Staff, food, location"

"Great experience, spotless, super friendly staff and really helpful. "

"Excellent customer service"

"Excellent hotel in ideal location and with all the services you can want."

"Second stay here, and everything was as great as the first time."

"Staff was so sweet, everything was so clean and beautiful and they’re was amazing food!"

"Excellent hotel at a very good price"