3Ws Monument Tours and Activities

we did not receive any VIP access. I didn't realize this was something we had to request!! I believe we should have received a daily food credit which was not offered! we ate at the restaurants / ice cream shop daily and received no credit or discount. We were changed for a meal on 9/18/25 when we didn't even check in until 9/21, still waiting for that credit.

The staff was exceptionally friendly and professional. Location is great if you want peace and quiet; it’s not near too many other resorts. There are clubs nearby, outdoor which allows you to enjoy the outdoor air and environment. You have to take a taxi to go from the resort to downtown or walk maybe quarter a mile to bus transportation, which was easy to use.

The month of September is their off season. So the resort was not crowded. The staff was very friendly and the food was very good. The adult rooftop pool and Oasis were closed for renovations. I received a letter from the resort advising me of these closures well after my trip was booked and about a week before the trip. That left only two pools, both of which are small and only one swim up bar. Our first full day the pool on the adult side with the swim up bar was closed until about 3 due to staff power washing the pavers on the walkway around the pool. The next day the pool was being cleaned so we were told we couldn’t sit around the bar area for a while. Give one pool was already closed for renovations, cleaning of the pool and pavers around the pool should have occurred before or after hours. Also, the beach and beach furniture was not kept up at all during our stay. It would have taken very little to clean the beach to make it more appealing for use. We had spa treatments which we really enjoyed. The views from the spa are wonderful and the staff is great. Dining at Oro (the only restaurant for which you have to make a reservation) was a real treat. And, breakfast every morning was really good and again the staff was very friendly. We went to the fish fry at Oistin’s but didn’t eat because the lines were long. But, there was a band and entertainment - it was a good vibe. Overall, besides the issues with the pools and the beach, I would recommend the O2 Beach Club and Spa