Photo by Ecopark Kantun-chi
Catalonia in Xpu-Ha
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Top Xpu-Ha Hotel Reviews
Ocean Riviera Paradise All Inclusive
4/10 Poor
"On the first day we arrived we noticed the bed was broken and also the shower door. We immediately let the front desk know about it but nothing was ever done. If you are not a privileged member everything costs extra. Room service , housekeeping, etc. Only 1 restaurant reservation per 7 days. Only 1 buffet available. Lots of pressure to upgrade to “Privilege membership “ and if you’re not interested, then you get excluded from everything and staff becomes rude. Oh, and I got food poisoning. I won’t be going back to this resort and would not recommend to anyone I care about."
Occidental at Xcaret Destination - All Inclusive
8/10 Good
"Everything was good except for the TV in our room, not working"
Catalonia Royal Tulum Adults Only - All Inclusive
6/10 Okay
"Our ac in our room never got cool after calling the front desk several times they checked it out but never worked properly and never offered to move us to another room"
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
10/10 Excellent
"Excelent I love it amizing it is all I have to said"
Grand Palladium Kantenah Resort & Spa All Inclusive
8/10 Good
"We had a great stay at Grand Palladium Kantenah overall and really enjoyed our vacation. The resort is beautiful, the grounds are well maintained, and the staff were friendly and welcoming. The food, pools, and beach all contributed to a wonderful experience. The main area that needs improvement is the butler service. While the butlers were courteous, I often had to ask multiple times for the same requests before they were completed. Response times were also inconsistent, and there were occasions when messages were not answered promptly. Since butler service is intended to enhance the guest experience, I believe more timely communication and better follow-through would make a significant difference. Despite this issue, we had a very enjoyable stay and would consider returning in the future."
Grand Sunset Princess - All Inclusive
6/10 Okay
"Room: we were a family of 5 in a family room. The room has barely any storage, so it was pretty hard to unpack our clothes for one week. No dressers. The bathroom has just one hook, so it is difficult to hang the towels, robes, etc… Bed was comfortable and they gave us enough shampoo, conditioner, etc..room was clean and enjoyable Pools: we were at the waterpark section most of the time…the water is very chlorinated, and kids weren’t allowed with goggles on the slides which was unfortunate. Pool was clean, but many of the small tiles were missing, and needs repair asap… Restaurants: very nicely designed. Food was ok, not bad at all, but also not the greatest… Speciality restaurants aren’t labeled and sometimes hard to find.. bars, coffee shop, has no menus and staff isn’t helpful. You either know what you want or have to go on their app to find the menu.. Animation: not the best… if you are at the waterpark, nobody will approach you to participate in anything. They have activities on the app, but they don’t get people to play, so the activities actually don’t take place (volleyball, ping pong, etc..) Night shows are nice Beach: HORRIBLE…they had a tractor on side but did not use it. So much seaweed, nobody cleaned it. Saw nobody at least try. Smell was unbearable. They had another access to the beach from the chill out place, and they would no allow guests through. There was no smell there. They made us walk through the main walk which was disgusting."
Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only
10/10 Excellent
"Best place to enjoy some food and time away from home"
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
10/10 Excellent
"The staff was truly friendly and attentive. The food was excellent!"
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive
10/10 Excellent
"All was great!!"