Sauna, steam room, body treatments, facials, Ayurvedic treatments

Reviews of Rainell Dolomites Retreat

4 out of 5
Rainell Dolomites Retreat
Vidalong 19, Castelrotto, BZ

Reviews

9.4

Exceptional

Rating 10 - Excellent. 37 out of 47 reviews" "
Rating 8 - Good. 6 out of 47 reviews" "
Rating 6 - Okay. 3 out of 47 reviews" "
Rating 4 - Poor. 1 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
We highly recommend this hotel. Only issue is it is 10 minutes by walk frrom center of ortisie.
Breakfast with a view
View from room
Stayed 4 nights in Jul 2022

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and freindly hosts
Loved the place, the hosts were amazing. Thank you.
Stayed 4 nights in Aug 2021

10/10 Excellent

Meng, Michigan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great traditional hotel in the area. The view from our room is excellent. You can oversee the whole valley. The meal they offered is more than great. I love the hotel. Job well done.
Stayed 1 night in Sep 2019

8/10 Good

KOSEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok.
Ok.
Stayed 1 night in Jul 2019

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, amazing view, would stay again!
We stayed here for two nights and I only wish we had stayed longer!! The local area is fantastic for scenery and hiking and the town of Ortisei is so charming! We picked this hotel because of the location, ease of parking and the spectacular views and I can only say that we made a fantastic choice! There is a spacious parking lot, and the top area fills up so check down below if there aren't any spaces up top. Our room was beautiful, we were upgraded to a room with a balcony and an amazing view of town so we could sit out on our balcony and enjoy the view and fresh mountain air! The bed was super comfy too! The main downside was the shower. There is a glass partition to help keep the water in, but it doesn't do a great job so the floor gets all covered in water, so be careful, don't leave clothes on the floor. The amenities at this hotel are fantastic! They have a pool, a sauna and various other spa features, including you can book massages. They really cater to people who stay longer, offering guided group hikes in the nearby mountains (one reason I wish we had stayed longer). The breakfast spread offered by the hotel is fantastic! Hot and cold food, cheeses, cold cut meats, pastries, fruit and veggies, yogurt, eggs, juice, everything! We also ate dinner at the hotel one night and the food was amazing, definitely worth it, and after a long day of hiking in the mountains, it was nice not to have to leave the hotel in the evening. I loved this hotel!!
Stayed 2 nights in Jun 2019
Response from Fam. Mahlknecht on 6 July 2019
Dear guest, thank you for taking your time to write a review about your stay! We are very glad to hear you had a wonderful time at the AlpenHotel Rainell. Nice reviews like this and happy clients like you are a great reward for the dedication and effort our entire team comes up with every day. Thank you again and we hope to be having you with us in another occasion!

6/10 Okay

Paul, Washington state

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and facilities. Informational meeting unfortunately was only in German
Stayed 3 nights in Oct 2018

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel in a Great Town
The hotel was a true resort hotel. From the moment we walked in they led us to our room and explained our dinner options, transportation, and other activities. Because Ortesei is not a large town and there is plenty of space the room itself is very large. It was great having the extra space after the tiny rooms in Venice. The pool is kept to a nice 87 degrees so you can use it even when it's chilly outside. Dont forget your pool towels and robes when you go. As far as location Ortesei is a great home base in the Dolomites. The gondolas go right over this hotel and if you plan on hiking to Compatsch it's mostly downhill. The town had numerous little shops and restaurants. One cool thing was they gave us weekly bus passes so we were able to go up the lifts in Ortesei, go down at Suisi, and bus through the other small towns. At a minimum it's a free ride back to Balzano where the train station is.
Stayed 2 nights in Sep 2018

10/10 Excellent

Terry, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wonderful place to stay. Rooms, pool and spa area are relaxing.
Stayed 3 nights in Jul 2018

8/10 Good

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Henning, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of mountains around St. Ulrich.
Wonderful location, although tough walk into the town when you have to walk up the steep hill to get back to the hotel. Dinner in the in-house restaurant was imaginative and well prepared. Staff was extremely attentive.
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Fay, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel near center of Ortesei. The climb up the hill to the hotel was a bit of a challenge the first time but it was worth the effort!

10/10 Excellent

Wei, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 4-star hotel!
Great breakfasts and dinners at the hotel. Especially the four-course gourmet dinner at 15 euro per person was excellent, convenient, and more than reasonable priced. The hotel is a remodeled charming old hotel, with tasty deco and a feel of history. The location is great (5-10 walk to the town, a little on the hill)The staff was friendly and helpful. Parking right at the hotel, was free and easy. The saunas and pool were also included. They are new and very well maintained. It was very relaxing to use the sauna with incredible views after a day of active hiking. Everything was great except for the slow and unstable wifi from the room. But it did not bother us very much. We enjoyed the big room with view, the food and the town, the nature very much.

10/10 Excellent

Vivian, Jupiter, FL.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel just off the beaten path from the main square. 15 minute walk to town. Very amicable and helpful staff except maybe the one bartender/waiter who tended the bar the evening we were there. Would highly recommend.

10/10 Excellent

Gideon, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highly recommend!
the hotel is absolutely great. Everything was perfect including the service of both the owner and the stuff. the location is ok, not the best, as the hotel is situated up on the hill so in order to get to the center, you would have to use your car or go by foot which might not be so comfortable. (there is a free shuttle service that operates mornings and afternoons) We used our car for getting to the center and to go to more remote sections of this amazing ski resort. breakfast was great too. Dinner was nice and Reasonably priced. All in all, I was very happy with it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
Superb hotel you feel welcome from the moment you arrive until departure. Large selection buffet breakfast and the 5 course evening meal is a must. the rooms are very large and immaculate. Hope to get back again some day.

10/10 Excellent

Ian, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT!
Great Hotel in a great location with great staff. I could not have wished for more. I found the staff both welcoming and very helpful always with a smile. Internet was a little dodgy but I would be and hope to be back in a flash.
The Hotel from the opposite side of Ortesei

10/10 Excellent

Gil, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greate hotel but be prepared to walk allot
The hotel is greate, the staff is very nice, the room we had was a junior suite and it was ok, there was no coffee set that was a bit of a disappointment. The hotel is located on top of a steep hill - there is parking near the hotel but unless you want to drive up and down to the town center you will have to walk 10 - 15 min uphill

10/10 Excellent

Alice, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful mountain retreat
Clean, quiet, large rooms & bathrooms, every room has at least one deck, ours had two with beautiful views of the mountains. Great location for gondola ride to walk/hike in the grassy fields of de susi surrounded by Dolomite mtns. We had the half board and enjoyed the service & food. Very helpful staff. The main town is by the gondola, then across a pedestrian bridge, it was quite a bustling small town, we liked the quiet of our hillside and hope to return for longer stay and explore the area more ... Special place in our memory.

10/10 Excellent

Stretttie, Galway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is how hotel service should be
This is one of the best experiences I have ever had in a hotel. Room was large with a large balcony. Hotel staff were excellent . The breakfast buffet was superb . Opted for dinner in the hotel the first night and the 5 course meal was so good we had dinner in the hotel for the remaining nights of our vacation. Also if you are arriving or departing by bus hotel will collect or drop you to bus stop in Ortisei. Will Definitely be back.

10/10 Excellent

Seung hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 좋았습니다.
Stayed 1 night in Jun 2022

10/10 Excellent

Osman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Son derece şık, güzel ve konforlu bir otel. Güleryüzlü servis var. Kahvaltı dağ oteli için bol seçenekli ve lezzetli. Yer restoranlara ve liftlere uzak olduğu için akşam araçla dönmek gerekiyor.
Stayed 3 nights in Feb 2019

10/10 Excellent

Geir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glimrende sted!!
Meget flott hotell med meget god service, god mat og veldig god beliggenhet. Anbefales veldig. Lett å komme seg opp til Seiser Alm platået med taubanen rett ved siden av hotellet.
Stayed 5 nights in Sep 2018

6/10 Okay

Riccardo, Torino - Italy

Liked: Cleanliness
Disliked: Room comfort
Very nice hotel but the room is very poor, like in a two stars hotel
Stayed 1 night in Sep 2018

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima esperienza in una Ortisei sempre bellissima con le sue Dolomiti. Hotel perfetto per me, ci ritornerò.
Stayed 12 nights in Jul 2018

10/10 Excellent

Olli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
오르티세이중심가에서 언덕위로 꽤올라가야한다. 우리는 렌트카가있어 별문제는 아니었지만 기차나 버스를 이용하는 분들은 불편할수있을것같다. 숙소는 언덕위에 위치하여 뷰도좋고 특히 사우나에서 보는 뷰가 아름답다. 조식도 맛있음
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Bem localizado
Pelo valor cobrado o quarto e o banheiro sao super simples. O Box de banho e' super pequeno e apertado.
Stayed 1 night in Mar 2018

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto ottimo. Ricarica Tesla a pagamento.
Ambiente sereno, pulito. Letto confortevole in ampia camera. Colazione buona.
Stayed 2 nights in Aug 2017

8/10 Good

Luiz, Sao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in Ortisei.
Our experience was very good and we would like to thank the hotel staff. Our room was very well appointed in alpine style. The hotel pool has a wonderful view to the mountains. Food was excellent too and one of the highlights.
Stayed 2 nights in Jul 2017

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sentralt og idyllisk hotell
Hotellet lå stille og vakkert til i Ortisei med kort vei til spektakulære turområder! Hotell rommet var stort og fint, maten var nydelig og betjeningen kjempe hyggelige og hjelpsomme. Skulle jeg kommentere på noe, må det være at sengene var litt harde. Vi vil gjerne bo på Alpenhotel Rainell neste gang også!
Stayed 4 nights in Jul 2017

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Business man

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes rustikales Hotel
Schönes rustikales Hotel . Parkplätze ausreichend vorhanden ! Zimmer- Ausstattung etwas "old school" - aber ok ! Frühstücksbüffet etwas spärlich !

10/10 Excellent

Alcir, Balneário Camboriú - SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Demais!!
Gostamos tanto deste lugar que prolongamos nossa estadia neste hotel. os donos Giorgio e Uli nos recebereram com tamanha hospitalidade que tornou o lugar ainda mais especial. Eles foram demais! A vista, do hotel é linda, ela pega Ortisei toda de frente e é uma boa escolha de base para conhecer a região fora da temporada de neve. Adoramos!!

10/10 Excellent

Helge, Tønsberg, Norge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott besøk i Ortisai
Fantastisk på alle måter. Hotell, omgivelser, service og vertskap. Vi vil definitivt komme tilbake og anbefale hotellet til andre.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
すばらしい
なだらかな山の山麓に立地しており、街に出るにはきつい坂を下りねばなりませんが、私たちには散歩にちょうど良い程度でした。バルコニーからの景観もすばらしいです。レストランの食事は若干少なめですが、安くておいしいものでした。毎日スタッフによるツアーガイド等イベントがあるようで、私たちも利用させていただき、大変満足しました。次回も利用したいと思います。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig hotel med god service
Svært hyggelig og dyktige ansatte i restaurant. God frukost med nok forskjellig å velge i av matvarer. Varierte og gode middager. Svært engasjert og serviceinnstillt hotellsjef som også guidet på forskjellige fjellturer.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
freundliche Atmospäre
gut

10/10 Excellent

Jesper F, Copenhagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great family owned hotel with a very friendly and service minded staff. We enjoyed our four nights on a ski holiday in the Dolomites. You can ski from the hotel to the main ski lift from Ortisei to the Alpes de Suisi, a great ski area. The Sella Ronda area can easily be reached by bus or on ski through the Seceda area. The hotel staff was a great help for tour suggestions and had a good arrangement with a local ski gear rental service which brought and picked up our rental gear to/from the hotel. We booked a room with half board and were very happy with the good hearty meals, local style, prepared by the hotel chef.

10/10 Excellent

Cisco, Mirandola Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegante a due passi dagli impianti di risalita.
Ho trascorso solo due giorni, troppo pochi per esprimere un giudizio ma ripeterei l'esperienza. Il personale e' cortese.

10/10 Excellent

Iaia, Seregno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favoloso!

8/10 Good

jarle, Trondheim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nærhet til flott skitereng både alpint og langrenn
Vi har bestilt samme Hotell også neste vår (først på mars) Formål med turen var å stå på slalomski i de flotte Dolomittene.Hotellet ligger meget godt til rette for skikjøring i Saiser Alm med gondol som starter 200 m fra Hotellet. Vi skled ned til påstging og ble hentet hver dag med minibuss som fraktet oss opp bakken til Hotellet. hkjøte til og med Heiskort på hotellet. Vi disponerte leiebil så vi kjøret opp dalen til Wolkenstein for å starte på rundturen "SellaRonda" som er en flott alpintur i mange slags løyper også for oss som nærmer oss 60 år og ikke har kjørt alpint siden ungdommen. Ortisei er en hyggelig landsby med små koselige forhold på butikker og spisesteder. Vi var innom museet (sjelden) og fik historen om Dolemittenes oprinnelse. til og med fruen syntes dette var kjekt. Vi hadde rom med halv pensjon og det velger vi også neste år da maten var både god , variert og i hyggelig omgivelser blandt andre som var ute i samme erend.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superkwaliteit in hotel met zeer vriendelijke mens
Heel goed, super, hotel, heerlijk gegeten (al moet je het personeel wel een keer vertellen dat tussen de gangen door iets meer pauze mag zijn). Geweldige kamer. naast het hotel skies aanklikken en naar de gondel skien. Wij hebben ons bijzonder goed vermaakt en komen zeker terug, ik kan dit hotel aan iedereen aanbevelen.