In-room safe, desk, laptop workspace, blackout curtains

Reviews of Super 8 by Wyndham Warrenton

2 out of 5
Super 8 by Wyndham Warrenton
1429 North Service Road East, I-70, Exit 193, Warrenton, MO

Reviews

7.4

Good

Rating 10 - Excellent. 131 out of 474 reviews" "
Rating 8 - Good. 169 out of 474 reviews" "
Rating 6 - Okay. 79 out of 474 reviews" "
Rating 4 - Poor. 49 out of 474 reviews" "
Rating 2 - Terrible. 46 out of 474 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Tiffany

Travelled with partner
Liked: Amenities, property conditions & facilities
Overall decent experience
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello Tiffany,We're glad to hear you had a decent experience during your stay with us. Your feedback is valuable to us and will help us continue to improve our services for all future guests. Please feel free to reach out to our management team directly with any further comments or suggestions you may have.

6/10 Okay

Virginia, Toccoa

Travelled with family
Liked: Cleanliness, property conditions & facilities
While the property was acceptable, the service was lacking. Unfriendly and the breakfast consisted of toast, waffles, and stale cereal with no milk.
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
Hello Virginia,We appreciate your feedback on your recent stay. We will review your comments with our team to ensure a more welcoming experience for our guests in the future. Your concerns regarding the breakfast selection will be shared with the appropriate departments to make necessary improvements.

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Carl, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

2/10 Terrible

BECKY

Disliked: Cleanliness, staff & service
I WILL NEVER STAY HERE AGAIN!!!!
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello BECKY,We're sorry to hear your stay didn't meet your expectations. Your feedback is important to us for future improvements. We appreciate your sharing your experience with us.

6/10 Okay

Hannah

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Hannah, We appreciate you choosing to stay with us and hope you had a pleasant experience overall. Should you have any specific feedback to share, please don't hesitate to reach out to us directly. We value your input and strive to improve our services for all guests.

10/10 Excellent

Antonio

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good all around..
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Antonio,We are pleased to hear that you had an overall positive experience during your stay with us. We appreciate your feedback and hope to welcome you back in the future for an even better experience.

10/10 Excellent

Robert A.

Liked: Staff & service, amenities, property conditions & facilities
Everything was great. Quick checkin. Clean hotel.
Stayed 1 night in Feb 2024
Response from Manager on 29 Feb 2024
Hello Robert A.,We are pleased to hear that you had a positive experience with us, from our efficient check-in process to our clean accommodations. Your feedback is truly appreciated and we hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

JERRY

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Feb 2024
Response from Manager on 20 Feb 2024
Hello JERRY,We are pleased to hear that you enjoyed your room during your stay.Thank you for taking the time to share your positive feedback with us.

6/10 Okay

Rob

Business traveller
Stayed 1 night in Jan 2024
Response from Manager on 9 Jan 2024
Hello Rob,We appreciate you choosing our hotel for your stay. We kindly encourage you to reach out to us with any feedback you may have about your experience so that we can address any concerns. We value your opinion and look forward to hearing from you.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Hello Richard,We appreciate your feedback regarding our staff. We strive to provide excellent service to all of our guests. If you encountered any issues during your stay, we apologize for any inconvenience caused. Please feel free to contact our management team directly to discuss your experience in further detail.

8/10 Good

susan

Stayed 1 night in Dec 2023
Response from Manager on 3 Jan 2024
Hello susan,We appreciate you taking the time to rate your recent stay at our hotel. If you have any specific feedback or concerns, please don't hesitate to reach out to us directly so we can address them. We value your experience and look forward to welcoming you back in the future.

4/10 Poor

Michael

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Manager on 30 Dec 2023
Hello Michael,We apologize if your recent experience at our hotel did not meet your expectations. We encourage you to please reach out to us directly so that we may address any concerns you may have had during your stay. Our team is always eager to improve our guest experiences. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 21 Dec 2023
Hello Chris,We are thrilled to hear that you had an excellent experience during your stay with us! We strive to provide top-notch service to all our guests, and we are glad to know that we met your expectations. If you have any additional feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back soon!

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 7 Dec 2023
Hello Norman,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are glad that you had a satisfactory experience during your visit. If you have any further comments or suggestions, we encourage you to reach out to us directly so that we can continue to improve our services. We hope to welcome you back again in the future.

10/10 Excellent

DOUGLAS, ARLINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2023
Response from Manager on 29 Nov 2023
Hello DOUGLAS,Thank you for choosing our hotel for your recent stay. We truly appreciate your feedback and are glad to hear that you had a great experience with us. We strive to provide great service to all our guests and we're delighted that we met your expectations. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

allen

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities
Just decent enough to stay
You get what you pay for. A budget motel thats just good enough to stay. No bugs, hair clinging all over the bathroom walls, dust on the nightstand. So clearly the rooms arent being cleaned as often as they should. Exposed carpet tack strips that would poke you walking into the bathroom. The worse breakfast ive ever had. The waffle maker would only make over easy waffles. Crispy on the outside and runny in the middle. Overall it was just enough to keep me there but i wouldnt ever stay there again.
Stayed 1 night in Nov 2023
Response from Manager on 14 Nov 2023
Hello allen, Thank you for sharing your feedback with us. We're sorry to learn about your less than satisfactory experience during your stay. We would like to assure you that cleanliness is a top priority for us, and we will address your concerns with our housekeeping team. We apologize for any inconvenience caused by the exposed carpet tack strips. We appreciate your feedback on our breakfast options and will take it into consideration for future improvements. We hope you will give us another chance to provide you with an exceptional stay in the future.

2/10 Terrible

Shirley

Disliked: Cleanliness
Room smelled terrible. Hair on bathroom floor.
Stayed 1 night in Nov 2023
Response from Manager on 14 Nov 2023
Hello Shirley, We regret to hear about your unpleasant experience during your stay. We take cleanliness and hygiene seriously and this is certainly not the kind of experience we strive to provide. We encourage our guests to report any issues they encounter during their stay so that we can address them immediately. We appreciate your feedback and hope you will give us another chance to provide an improved experience in the future.

2/10 Terrible

Jon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Manager on 14 Nov 2023
Hello Jon, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We encourage you to reach out to our management team directly to discuss your concerns further.

6/10 Okay

Ronaldo

Stayed 2 nights in Nov 2023
Response from Manager on 11 Nov 2023
Hello Ronaldo,Thank you for taking the time to share your exceptional experience with us! We are delighted to hear that we exceeded your expectations during your stay. We sincerely appreciate your positive feedback and hope to welcome you back to our hotel in the future for another extraordinary visit.

6/10 Okay

Amanda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I booked a room in a pet friendly hotel. When I arrived, I was advised that only 3 rooms in the entire hotel allow pets, and they were already occupied. (When reserving online, there is no option to say you are traveling with a pet.) So, the employee had to cancel my room, when we arrived at 8 in the evening, after a long day of driving. He was super apologetic and referred me to a hotel with available pet friendly rooms. He even called Expedia to make sure I'd get a refund on my non-refundable reservation, took a picture of his email to th with the cancellation information too, so that's why my rating is a 3 star instead of a 1 star.
Stayed 1 night in Nov 2023
Response from Manager on 9 Nov 2023
Hello Amanda, Thank you for staying with us and sharing your feedback. We apologize for any inconvenience caused during your stay. We understand that the lack of available pet-friendly rooms was disappointing. We appreciate our employee's efforts to assist you with finding alternative accommodation and facilitating the refund process. Your feedback is valuable to us, and we will take it into consideration to improve our online booking system.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!
Easy check in. Room was as described. Friendly and helpful in all ways needed.
Stayed 2 nights in Oct 2023
Response from Manager on 31 Oct 2023
Dear Guest,Thank you for your review! We're glad to hear that your check-in process was smooth and that your room was just exactly how you'd imagine it. Our team is always ready to assist and provide friendly service. We hope to welcome you back in the future.

10/10 Excellent

Blaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 29 Oct 2023
Hello Blaine,Thank you for your exceptional rating! We are thrilled to have exceeded your expectations. We look forward to welcoming you back again soon!

4/10 Poor

Mike

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the price.
The room had a terrible smell that gave my wife a terrible headache. The room was too expensive for the quality.
Stayed 1 night in Oct 2023
Response from Manager on 24 Oct 2023
Hello Mike,Thanks for sharing and I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

6/10 Okay

Beau

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Manager on 18 Oct 2023
Hello Beau,Thank you for the exceptional rating! We are thrilled to have exceeded your expectations and look forward to welcoming you back for another amazing stay.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on 14 Oct 2023
Hello Kimberly,Thank you so much for your amazing rating! We are thrilled to hear that you had an exceptional experience at our hotel. We hope to welcome you back soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable room.
Stayed 1 night in Oct 2023
Response from Jay Patel on 10 Oct 2023
Hello Michael,We are truly appreciative of your kind feedback about the service you experienced during your recent stay with us. Providing excellent service is at the heart of what we do, and we're glad to hear that you found our service to be great. Thank you for choosing to stay with us. We look forward to serving you again and ensuring that your future stays are just as enjoyable.

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a habitable hotel
There was no heat, no hot water and there were cockroaches. I’m currently working with hotels.com and the hotel to request a refund. I only stayed there one night. Absolutely not habitable and disgusting.
Stayed 2 nights in Oct 2023
Response from Jay Patel on 9 Oct 2023
Hello Stephanie, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was nice, The property was clean and taken care of. Slept well.
Stayed 1 night in Oct 2023
Response from Jay Patel on 5 Oct 2023
Hi Robert,Thank you for sharing your brief but positive feedback about your recent stay at our hotel. We're pleased to hear that you liked your experience with us. Your satisfaction is important to us, and we're glad that we could provide you with a positive stay. Thank you for choosing our hotel, and we look forward to the opportunity to serve you again in the future.

10/10 Excellent

samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Jay Patel on 5 Oct 2023
Hello Samantha,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate and look forward to hosting you again in the near future.

8/10 Good

Roy

Liked: Cleanliness, property conditions & facilities
Coat
Stayed 1 night in Sep 2023
Response from Jay Patel on 5 Oct 2023
Hello Roy,We are truly appreciative of your kind feedback about the service you experienced during your recent stay with us. Providing excellent service is at the heart of what we do, and we're glad to hear that you found our service to be great. Thank you for choosing to stay with us. We look forward to serving you again and ensuring that your future stays are just as enjoyable.

4/10 Poor

Gerald

Travelled with family
Disliked: Amenities
Staff was helpful but not always present. Bed was not overly comfortable.
Stayed 1 night in Sep 2023
Response from Jay Patel on 28 Sept 2023
Dear Gerald ,We are very sorry that you had a less than satisfactory experience here with us during your stay. We hope you will give us another chance to show you that this was an exception.Thank you,

10/10 Excellent

Annette

Stayed 1 night in Sep 2023
Response from Manager on 14 Oct 2023
Hello Annette,Thank you for the positive review! We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back soon!

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
If I would of thought to have looked under the sheets first I could of called it a loss and slept in the car for the night! Nope lesson learned - after sleeping here I woke up the fitted sheet had come undone and exposed the nasty yellow stained dirty bedding underneath. I have no clue how a business is operating under these conditions. I've stayed at many many hotels and motels upscale and tiny roadside dives for a nights rest from the road and never have any of them had a sight like this. I also checked the 2nd bed in the room same thing under that fitted sheet. Avoid this place at all costs save yourself a checkup at the doctor bc you'll need it if you wake up rolling in someone else's dried urine sheets. Sorry for the bad review but this is a health risk.
Stayed 1 night in Sep 2023
Response from Jay Patel on 19 Sept 2023
Dear Jennifer ,We are very sorry that you had a less than satisfactory experience here with us during your stay. We hope you will give us another chance to show you that this was an exception.Thank you,

10/10 Excellent

Lainie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the room with three queen beds but they gave us two rooms since that room was taken which was nice. Front desk was nice and accommodating, rooms were updated and clean. Beds were comfy. Overall it was a pleasant stay and would stay here again.
Stayed 1 night in Sep 2023
Response from Jay Patel on 18 Sept 2023
Hi Lainie,Thank you for sharing your brief but positive feedback about your recent stay at our hotel. We're pleased to hear that you liked your experience with us. Your satisfaction is important to us, and we're glad that we could provide you with a positive stay. Thank you for choosing our hotel, and we look forward to the opportunity to serve you again in the future.

8/10 Good

John

Stayed 1 night in Sep 2023
Response from Jay Patel on 5 Oct 2023
Hello John,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate and look forward to hosting you again in the near future.

10/10 Excellent

Kim

Stayed 1 night in Sep 2023
Response from Jay Patel on 5 Oct 2023
Hello Kim,We are truly appreciative of your kind feedback about the service you experienced during your recent stay with us. Providing excellent service is at the heart of what we do, and we're glad to hear that you found our service to be great. Thank you for choosing to stay with us. We look forward to serving you again and ensuring that your future stays are just as enjoyable.

8/10 Good

Diane, Statesville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served all my needs
Stayed 1 night in Sep 2023
Response from Jay Patel on 17 Sept 2023
Hello Diane,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

6/10 Okay

Robert

Travelled with family
Disliked: Amenities
It wasn’t very clean and smelled bad but the staff was very friendly and helpful
Stayed 2 nights in Sep 2023
Response from Jay Patel on 17 Sept 2023
Hello Robert,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate and look forward to hosting you again in the near future.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here many times. Good value for the price and close to my activities in the area.
Stayed 2 nights in Sep 2023
Response from Jay Patel on 4 Sept 2023
Hello Scott,We are truly appreciative of your kind feedback about the service you experienced during your recent stay with us. Providing excellent service is at the heart of what we do, and we're glad to hear that you found our service to be great. Thank you for choosing to stay with us. We look forward to serving you again and ensuring that your future stays are just as enjoyable.

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Didn't like the $12 a day parking charge.
Stayed 1 night in Aug 2023
Response from Jay Patel on 4 Sept 2023
Hello Paul,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. Also our hotel has a facility of free parking including truck parking and other commercial vehicles,we do not have a parking fee but sorry for the inconvience of confussion that occured. We thank you for the feedback regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jay Patel on 28 Aug 2023
Hello Robert,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jay Patel on 27 Aug 2023
Hi Paula,Thank you for sharing your brief but positive feedback about your recent stay at our hotel. We're pleased to hear that you liked your experience with us. Your satisfaction is important to us, and we're glad that we could provide you with a positive stay. Thank you for choosing our hotel, and we look forward to the opportunity to serve you again in the future.

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jay Patel on 27 Aug 2023
Hello Deborah,We're very happy to hear that we were able to provide you with an outstanding experience, as that has always been our mission. We greatly appreciate and look forward to hosting you again in the near future.

8/10 Good

Douglas, Falls Church

Travelled with group
A good value
Stayed 1 night in Aug 2023
Response from Jay Patel on 27 Aug 2023
Hello Douglas,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 Excellent

Stephanie, Pleasanton

Stayed 1 night in Aug 2023
Response from Jay Patel on 17 Sept 2023
Hi Stephine,Thank you for sharing your brief but positive feedback about your recent stay at our hotel. We're pleased to hear that you liked your experience with us. Your satisfaction is important to us, and we're glad that we could provide you with a positive stay. Thank you for choosing our hotel, and we look forward to the opportunity to serve you again in the future.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Would not stay again
I booked a room based on other reviews. Unfortunately we did not have a good experience. We did not sleep well. Our room was nasty. It had a overwhelming musky smell as soon as we walked in. The ceiling was very dirty. The beds were just ok. The outside top covers seemed dirty and the blankets was very thin. They were doubles not queens. The shower fixtures were black and pitted like they were really old.
Stayed 1 night in Aug 2023
Response from Jay Patel on 27 Aug 2023
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

10/10 Excellent

Raven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for almost a week as I was in town visiting someone. My room was very clean when we got it and the staff were always super nice! Would definitely recommend this place if you ever have to stop or stay in Warrenton for a bit (:
Stayed 5 nights in Jul 2023
Response from Jay Patel on 27 Aug 2023
Hello Raven,We are truly appreciative of your kind feedback about the service you experienced during your recent stay with us. Providing excellent service is at the heart of what we do, and we're glad to hear that you found our service to be great. Thank you for choosing to stay with us. We look forward to serving you again and ensuring that your future stays are just as enjoyable.

8/10 Good

Joshua

Stayed 1 night in Jul 2023
Response from Jay Patel on 27 Aug 2023
Hello Joshua,It means so much to have earned your business. We appreciate the feedback regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

8/10 Good

Victor

Stayed 1 night in Jul 2023
Response from Jay Patel on 27 Aug 2023
Hello Victor,It has always been our mission to give each and every one of our guests a wonderful experience, so it warms our hearts to hear that we are succeeding. From all of us here, thank you for rating us perfectly and choosing us. We will continue to offer top-notch hospitality and eagerly await your next visit.

6/10 Okay

Maura

Travelled with partner
Breakfast area very poor. Older facility.
Stayed 1 night in Jul 2023
Response from Jay Patel on 27 Aug 2023
Hello Maura,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!