Front of property - evening/night

Reviews of Vihula Manor Country Club and Spa

4 out of 5
Vihula Manor Country Club and Spa
Vihula, Lääne-Virumaa, Vihula

Reviews

9.0

Wonderful

Rating 10 - Excellent. 94 out of 166 reviews" "
Rating 8 - Good. 60 out of 166 reviews" "
Rating 6 - Okay. 9 out of 166 reviews" "
Rating 4 - Poor. 2 out of 166 reviews" "
Rating 2 - Terrible. 1 out of 166 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Diana

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Great nature, outdated hotel
Surroundings of the manor are amazing but the rooms thensleves are very outdated and the hotel with its lack of amenities is more of a 3 star hotel at best. Breakfast was ok.
Stayed 1 night in Jul 2023

8/10 Good

James

Liked: Room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Julian

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Really disappointed: Found a piece of iron in my breakfast food but the personnel did not understand my concern (sketchy English). Cleanliness of the room was far from perfect (forgotten dirty T-shirt from a previous guest and half extra empty shampoo bottle on the floor). On the bright side : Nice building, nice park, decent food. Regarding social distancing: rules are written down but nobody cares.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
This property gets very mixed reviews from me. Check in was very easy and the receptionist was very informative. However, when we got to our room, which was located in an out-building of the manor, it had a horrible stench. We called reception to report this and ask for another room and were told there wasn’t another room available. They sent housekeeping to examine the issue and housekeeping was unable to find a source. This all occurred with great difficulty because the housekeeping staff did not speak any English and I did not speak fluent Russian or Estonian. After much back-and-forth with reception, including us re-loading our bags in our vehicle and driving back to the main manor house, we were finally given another room. This was a satisfactory resolution to the problem, but I felt that we had been given inaccurate information when they told us initially there was not another room available. This was especially frustrating because we checked in at the dinner hour and spent roughly an hour trying to resolve this problem instead of enjoying our evening. This property bills themselves as a luxury resort, but a real luxury resort would have sent someone with a key who could fix the problem and not made us go through so many steps to get a room without a bad smell. On a positive note, the breakfast that was included as part of the room price was absolutely fabulous with a wide variety of choices. And, once settled, our room was very comfortable.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pretty location and hotel
The hotel is lovely, set in very large park like area with walks available and a large pond. Our room in the "laundry" building was very comfortable. There is no AC so windows need to be open. But being on the main floor, people are walking by frequently. We had a coffee maker & kettle but they left little coffee or tea. You need to make advance reservation for the main dining room which is on the 2nd floor of the main building and beautiful. They also have a tavern but the menu is unusual. Breakfast was wonderful.
Stayed 2 nights in Jul 2018

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I could have stayed longer
Great last minute booking. Beautiful grounds to explore with lots of history. Breakfast included. Lots of choice. Had a fabulous meal in the restaurant. Pricey but good for a one off treat. Wish we could have stayed longer. Staff were excellent.
Stayed 1 night in May 2018
Response from Kristi Irval on 11 July 2018
Dear Adam, Thank you very much for taking your time to write this review about your stay with us at Vihula Manor Country Club & Spa! It is certainly a pleasure to read your kind words that you had an fantastic stay with us and especially enjoyed our breakfast and restaurant meals. We wish you a sunny summer season and hope to welcome you back soon. Best regards, Kristi Irval Room Division Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

8/10 Good

Danai, Antwerp

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet and beautiful location; make sure to walk around the park and the lovely foot bridges. Driving to and from the place is a relaxing experience. Great breakfast and dinner. Not so great shower: the bath tub requires you to nearly climb a mountain and there is no shower curtain. Receptionist on the first night looked inexperienced and had some trouble understanding basic English. Restaurant staff during dinner did not oversee the room and getting their attention was confined to the very few times they entered the restaurant. There is no elevator, so don't bring in heavy luggage unless you're willing to carry it yourself upstairs. Beds are too soft for me personally.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel if you're looking for an escape
Nice, historic, and secluded

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Othmane, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love it
Amazing place to stay for few days to disconnect from the city life.The restaurant is high standard and the food is top quality.The little farm where you can find beautiful rabbits,goats...

8/10 Good

John, Dorset

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay if venturing beyond Tallinn
Quite a quirky experience... This is very much an Estonian heritage hotel, forming part of a vast historical manor and grounds. It's in the process of being entirely renovated and this will no doubt take some years. The grounds are spectacular, with lots of different facets to them, but I guess most people will come for forest walks, cycling, etc. We had a Zen room in the main building and felt that it was a good choice - no need to wrap up warm to come across to breakfast and it was a nice, large comfortable room, if not super luxurious. The service was a bit hit and miss, but perfectly friendly. The main 'La Boheme' restaurant is billed as fine dining, but the room lacks atmosphere and the prices for wine is over the top. The food was good, though. Much less expensive and less formal are meals in the lobby bar, which we found perfectly adequate and well presented. Overall, if you are going to stay in this part of Estonia, we would say that Vihula Manor is a good choice and certainly excellent value for money.

8/10 Good

A couple, Far East

Liked: Cleanliness, property conditions & facilities, room comfort
Taint of ktisch! Minor but important meaning.
My wife and myself were woken up at 03:00am with huge sound of emergency alarm while we stayed overnight. Both of us got out of the bilding in the early morning. It was found out false to our relief. But, there was no explanation/apology from management at all, which was a dissapointment. I wonder what happened if it was in the winter. We enjoyed stay in general, but it was an important management FAIL, hoping you take some good measures.

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Kiva paikka
Stayed 1 night in Mar 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Manor with big deluxe rooms. The food in the adjacent restaurant is nice and the spa as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Päivi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ihana miljöö
Kaunis ja viehättävä vanha kartanomiljöö, joka on odattu muuttaa hotellikäyttöön onnistuneesti.
Stayed 1 night in Jul 2023

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kaikki erittäen hyvin!
Stayed 1 night in Jun 2023

10/10 Excellent

Marjo

Stayed 1 night in May 2023

8/10 Good

Reijo

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Erik

Stayed 2 nights in Jul 2022

10/10 Excellent

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pari yötä Vihulassa
Vihula yllätti taas positiivisesti. Huone oli siisti ja kylpyläosasto oli hienossa kunnossa.
Stayed 2 nights in Jul 2021

8/10 Good

Mika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Kalevi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hieno kartanomiljöö. Rauhallinen, luontopolku, vanha mylly ja vodka museo. Aamiainen hienossa kartanosalissa.
Stayed 1 night in Aug 2020

8/10 Good

Marika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Arne

Disliked: Cleanliness
Stayed 1 night in Jul 2020

10/10 Excellent

Sirje

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upea kartano luonnonpuistossa
Kartano on upeasti kunnostettu, omalla, hienolla puistoalueellaan. Palvelu kaikkineen oli hyvin ystävällistä ja palveluja oli hyvin, mk ravintolat, pyörä- ja venevuokraus- ja spa-palvelut ja oma mini-golfrata. Päärakennuksessa tarjoiltava aamiainen oli runsas ja muut ravintolapalvelut laadukkaita. Ranta on n. 15 minuutin pyöräilymatkan päässä läpi kauniin luonnonpuiston. Mielelläni kävisin Vihulassa uudestaan, kiitos. =)
Stayed 3 nights in Jul 2020

8/10 Good

Simo

Liked: Cleanliness, staff & service
Peaceful and well situated
The hotel was well situated if you want to explore the countryside. Rooms were clean and peaceful. Breakfast was very good and plentiful. However, we were disappointed that the swimming pool was not available. Also there was only one restaurant operating at the premises. Service at the restaurant was however very friendly. Enjoyed our stay.
Stayed 3 nights in Jul 2020

8/10 Good

Minna-Riitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaunis kartanohotelli keskellä ei mitään
Kaunis kartanohotelli upealla paikalla maaseudulla. Hyvin hoidettu kaunis puutarha, unique hotellille tyypilliset puitteet ja huoneet. Koronatilanteen vuoksi uima-allas ja hotellin pääravintola oli kiinni, mutta minkäs teet. Tavernasta sai ihan ok ruokaa illalla ja aamiainen oli hyvä. Hiljaista ja rauhallista oli.
Stayed 1 night in Jun 2020

10/10 Excellent

ANDREI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Суперское место) всем советую!!! Рай на земле!
Впечатления самые положительные. Место- просто райское. Тишина, красота и умиротворение. Персонал отеля очень общительный, всегда готовы помочь. кухня в ресторане на ужине просто сказочная, пальчики оближешь) завтрак по системе шведского стола выше всяких похвал, и каши, и мясо, и рыбка, кофе- все свежайшее.
Stayed 1 night in Dec 2019

10/10 Excellent

Priit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Laura

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hieno rakennus, mahtavat ulkoilumaastot ja hyvä aamiainen. Ainoa miinus siitä että matkustimme koiran kanssa ja huoneen ovessa oli lähtöpäivänä aamiaisella ollessamme kyltti että sisään ei saa mennä, siitä huolimatta siivooja yritti huoneeseen ja hermostutti koiran
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Koko alue ainutlaatuinen, aamupala kattava, lobbybaarin salaatit herkullisia
Stayed 1 night in Oct 2019

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
You get value for the money here... Ask for extra pillows
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upea kokonaisuus. Huone siisti. Aamupala todella maittava.
Stayed 1 night in Sep 2019

10/10 Excellent

Idoia

Travelled with partner
Liked: Amenities, property conditions & facilities
Nos gustó todo, las habitaciones son comodisimas, el entorno inigualable y la comida muy buena. Tanto el desayuno como la cena en el restaurante y la comida en la taberna estuvieron de maravilla. Estuvimos dos noches pero nos hubiéramos quedado más con mucho gusto. Lo recomendaremos.
Stayed 1 night in Aug 2019

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ein wunderschönes Landgut mit Schwächen. Die Qualität des Empfangs hat noch deutlich Luft nach oben!
Stayed 2 nights in Aug 2019

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhaft schön
In einer wunderschönen Umgebung gelegene Hotelanlage.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Päivi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä kokemus!
Vastaanotossa perusteellinen ja hyvä perehdytys kartanon alueeseen ja harrastusmahdollisuuksiin. Aamiainen on monipuolinen ja maukas. Kartanomiljöön upea luonto. Saavumme varmaan uudelleenkin.
Stayed 1 night in Jun 2019

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
מלון ספא ממוקם בחווה משוחזרת , מתוחזק ברמה גבוהה מאוד. ארוחת בוקר מעולה , מתקיימת באולם נשפים. לשוהים במלון מגוון פעילויות ללא תשלום : שימוש בבריכה, רכיבה על אופניים , שייט בסירה באגם הצמוד. טיפולי ספא בתשלום . ישנו במקום לילה אחד, המלון מתאים לשהייה של מספר ימים באזור זה. החדר היה לא גדול , בקומה שנייה ללא מעלית. חניה ואינטרנט כלולים.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, beautiful manor. We had a great diner and enjoyed swimmingpool, steam bath after our day of cycling in the park
Stayed 1 night in May 2019

10/10 Excellent

Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vihula kartano sijanti on loistava, keskellä luonto. Erittäin hyvä ruoka.
Stayed 2 nights in May 2019