3 outdoor pools, open 9 AM to 8 PM, pool cabanas (surcharge)
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Reviews of JW Marriott Venice Resort & Spa

5 out of 5
JW Marriott Venice Resort & Spa
Isola delle Rose, Laguna di San Marco, Venice, VE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 303 out of 448 reviews" "
Rating 8 - Good. 94 out of 448 reviews" "
Rating 6 - Okay. 34 out of 448 reviews" "
Rating 4 - Poor. 11 out of 448 reviews" "
Rating 2 - Terrible. 6 out of 448 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 3 nights in Mar 2024

10/10 Excellent

Sherina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and ambience

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing quite like the JW Marriott Venice on Isola delle Rose. The uniqueness of this property makes for quite a luxurious experience! The staff’s attention to detail can make you feel like their most important guest! We will for sure be back!
Stayed 3 nights in Nov 2023

6/10 Okay

Ashwini

Travelled with family and small children
Liked: Cleanliness
The property is nice, but doesn't feel aligned with what you end up paying. It doesnt feel like a JW Marriott - more like a Courtyard Marriott. While we didn't really have any bad experiences, nothing really stands out to make it a great one especially given the price point and location (e.g. food is average and caters to tourists). It seems like a hotel that many people use to spend 1-2 nights in before going off for the cruise. Full of groups. The shuttle is very convenient - easy to get to St Marks square and helps stay away from the crowds.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ann Clare, Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with fantastic dining options.
Stayed 2 nights in Oct 2023

10/10 Excellent

Emilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and resort
Stayed 2 nights in Sep 2023

10/10 Excellent

Vernisha, Chicago

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Stayed 1 night in Sep 2023

10/10 Excellent

Srinivasa, San Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay .. we had a great time .. staff took good care of my family .. would come again n stay there for sure .
Stayed 1 night in Aug 2023

10/10 Excellent

GERMAN, BOGOTA DC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights with my fiancée in this lovely trip. Property grounds are stunning, I would have wished to stay one more night to enjoy all the facilities. Breakfast buffet was amazing, great food quality and options. One of our concerns was transportation to Venice and it worked perfectly, boat sails every 30 minutes from and to St. Mark’s Square.
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
One of the best hotels I've ever stayed. Highly recommended!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect place to stay to get away from the city when needed. Beautiful old European feel. Love it, will be back.
Stayed 3 nights in Aug 2023

8/10 Good

Jessica

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Aug 2023

10/10 Excellent

poul

Liked: Cleanliness, amenities, property conditions & facilities
We will be back
Stayed 4 nights in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jul 2023

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and great service from all the staff. A little crowded for my taste, but it is understandable in July.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ekundayo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful escape.
Stayed 2 nights in May 2023
Response from Claudia Zuin, Director of Rooms on 12 July 2023
Dear Heather,thank you for your great score!We are delighted to read your appreciation and looking forward to welcoming you back soon at JW Marriott Venice.Kind Regards

10/10 Excellent

Sophia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was amazing. Loved staff all around restaursnts bars etc..
Stayed 5 nights in Mar 2023

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had the most amazing stay at this beautiful hotel in such an amazing location
Stayed 3 nights in Mar 2023

4/10 Poor

deffo, portland

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The property is old and under renovation. Very expensive for the property of that type . No activity and place looks deserted.
Stayed 2 nights in Mar 2023

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an amazing resort I would definitely come back!
Stayed 1 night in Oct 2022

4/10 Poor

Doreen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Ashish

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places to stay
Stayed 3 nights in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

6/10 Okay

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

talal, qortuba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the resort is excellent, far from crowding, calm and large, with free delivery to the center every half an hour
Stayed 3 nights in Aug 2022

10/10 Excellent

Dimitris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A resort in Venice. Quiet, clean and with beautiful rooms. The rooftop pool and restaurant were amazing!
Stayed 3 nights in Jul 2022
Response from Claudia Zuin, Front of the House Manager on 27 July 2022
Dear Dimitris, thank you for taking the time to share the comment of your recent stay on Expedia! We are delighted to read your words of appreciation and looking very much forward to welcoming you back. Kind Regards,

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Jaffar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to be
Stayed 3 nights in Jun 2022
Response from Claudia Zuin, Front of the House Manager on 27 July 2022
Dear Jaffar, thank you for your comment! We are pleased to read you enjoyed the experience at JW Marriott Venice and looking forward to welcoming you back. Kind Regards,

10/10 Excellent

Valeria, Los Altos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A family favorite. Can’t imagine a better place in Venice to stay with kids. Their team really goes above and beyond and the property is simply fabulous for a family stay. Very large suite. Amazing family pool, with a kids water fountain next to it and a great playground. You can also bike around the island. Outdoor movies. Archery, basketball. A great way to spend some energy in the mornings to then go off to discover Venice in the afternoons. Can’t wait to come back for the next art biennale!
Stayed 5 nights in Jun 2022
Response from Claudia Zuin, Front of the House Manager on 27 July 2022
Dear Valeria, thank you for your detailed feedback! We truly appreciated your description of the great experience you had at JW Marriott Venice and we are looking very much forward to welcoming you back soon. Kind Regard

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property. Amazing stay!
Great property. Amazing stay! Even though the hotel was at 95% capacity the service was outstanding from beginning to end. Daphne did a wonderful job checking us in, explaining all the hotel details and later helping us during our stay. The property is amazing. Marriott did a great job here. The pools and hotel grounds are impecable and feels up to par with other 5 star resorts. We will be definitely coming back here.
Stayed 2 nights in Jun 2022
Response from Claudia Zuin, Front of the House Manager on 27 July 2022
Dear Rodrigo, thank you for sharing with us the feedback of your recent stay. We are pleased to ready you enjoyed the pool and the grounds, as well as Daphne and entire staff service. We are all looking forward to welcoming you back soon. Kind Regards

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place to stay when visiting Venice! Located on its own private island, the JW Marriott Venice is a perfect retreat from the busy streets of Venice. My wife and I enjoyed the rooftop restaurant and pool, as well as the beautiful gardens, numerous amenities, and activities scheduled each day. The staff went above and beyond to make our stay memorable. At times, we felt like the hotel's only guests. The free shuttle to and from San Marco was convenient and always on time. We can't wait to return!
Stayed 6 nights in May 2022
Response from Claudia Zuin, Front of the House Manager on 27 July 2022
Dear Francis, thank you for your comment! We are delighted to read you appreciated the staff attitude, the grounds, the restaurants and the pool area. It will be a great pleasure for us having the chance to welcoming you back soon. Kind Regards,

10/10 Excellent

Cat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and views. A great escape from the bustle. The staff and services were top notch. Our only disappointment was the hick up with the on site photographer as we are still awaiting images and we've now had to chase.
Stayed 3 nights in May 2022

10/10 Excellent

Isabella, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for a lovely stay. You’ve made my Babymoon a dream ❤️
Stayed 3 nights in Apr 2022

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best!
It really is the best / friendliest / most welcoming / classy hotel I’ve ever stayed it. It was awesome and can’t wait to go back.
Stayed 4 nights in Apr 2022

10/10 Excellent

Jeong Yeon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

David

Stayed 3 nights in Sep 2021

10/10 Excellent

Amon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

6/10 Okay

Joerg

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels!
This is one of my favorite hotels. I’d like to send a big thank you to the staff in the Cusina breakfast restaurant. They have provided an amazing service and made our morning perfect with the best Cappuccino!
Stayed 3 nights in Aug 2021

10/10 Excellent

Meghan

Stayed 2 nights in Aug 2021

4/10 Poor

Rajesh

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Oct 2019
Response from Andrea Vieites - Rooms Division Manager on 12 Nov 2019
Dear Rajesh, Thank you for your valued feedback about your recent experience at the JW Marriott. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We will continue our focus on improving on a daily basis. Kindest regards.

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

6/10 Okay

Zakariya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in room 203 from 20 Oct - 24 Oct 2019
Firstly, the bad parts: Check in - nobody to help us off the shuttle bus with our luggage/baby stroller. The only help we had was from the check in counter to the room. Room cleanliness - some space in the minibar would be nice to be able to keep cool your own milk/drinks etc. Also, the toilet roll is very close to your leg and gets in the way while on the toilet seat. A biscuit or chocolate at turn down service would take this hotel to the next level. The good parts: Check in agent Claudia L was absolutely amazing. Super friendly, super caring and genuine. Excellent service and couldn’t have been dealt with more pleasantly by anybody else. Thanks Claudia. Claudia was happy to assist throughout my stay with any queries. Check out agent Claudia (a different Claudia) was also totally amazing, made sure the boat waited for us (as we were rushing), and made it a stress free experience. Point to note - kids under a certain age are exempt from the 5 euro per person per night city tax. The system wanted to charge me 20 euros for my 1 year old for our 4 night stay. Claudia was quick to correct the system auto generated quote and charge just for the two adults. I left my jumper in a bag in the baby cot by accident, and so far the hotel housekeeping has not come forward with it which is disappointing. I understand it is totally my own fault but I just want my jumper back. It’s definitely in the room. I last put it into the cot and in a hurry, I forgot to pack it.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you good property and staff. Location and speed boats.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with friendly and helpful staff. Lovely, large clean rooms. The only minus is that the resort is on its own island and water taxi shuttles to San Marco were only every hour starting at 9 am. Similarly, return taxis were every hour. So, we had to obtain an expensive private water taxi once or twice to get an early start on our days, and we had to time our return to the island to avoid standing around waiting for the shuttle. Besides that, it is a wonderful place to stay.
Stayed 3 nights in Oct 2019