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Great base for sightseeing in Venice and combining beach holiday on the Lido. Great value. Also the night receptionist on check out on the morning of Sunday 14th April was extremely helpful and obliging. Only sorry we didnt have any cssh to tip him only card! The decor is a bit clasic for some but has character. Would stay again.
Great friendly hotel 5 mins walk from ferry
Comfortable rooms
Beautiful quiet tranquil location
With fridge and tea and coffee air conditioning
Fast WiFi
Excellent breakfast
Friendly staff
Recommend 💯
IVAN
Stayed 4 nights in Apr 2024
10/10 Excellent
Cornelia
Travelled with partner
9 Apr 2024
Liked: Cleanliness, staff & service, amenities
I liked everything but the hotel is fairly dated and could use some upgrading. The friendly staff made up for it however. The breakfast buffet was extraordinary except the coffee which was poor. quality.
The hotel is an updated Venetian small hotel. It is decorated with much attention to detail and is quite an experience for a North American traveller. Very well located. And staff were courteous and helpful, other than restaurant staff, who I found unpleasant.
I stayed at the hotel Rigel for a total of 3 nights. Very comfortable and clean. Perfect for as I was out and about touring and site seeing during the day. The room was alway clean I felt safe. Breakfast was between 7:30am-10am and had a good continental style selection. Certainly enough to get you started for the day. Very easy to walk to from the main water bus station and restaurants. Decor is dated and could do with updating but honestly, other then that can’t really fault the service provided.
Thi-Lieu
Stayed 3 nights in Sep 2023
Response from se on 1 Nov 2023
Dear customer, thank you for the nice review. We are glad to hear that you enjoyed your stay at our hotel and we hope to see you soon.Best regards
The staff are all friendly and helpful, everything you want from a hotel is done to a good standard. No complaints.
Location is perfect, around the corner from the Main Street yet peaceful and quiet. Breakfast is nice and everything is clean and tidy. Every hotel has a snagging list, you always see the odd bit of damage or wear and tear but cleanliness is more important to me than a scuffed architrave.
Check in time was 2pm so an hour earlier than advertised which is good.
This is my 2nd stay here and I would return again.
Benito
Stayed 3 nights in Jul 2023
10/10 Excellent
David
Travelled with family
4 July 2023
Liked: Property conditions & facilities
Awesome!
The hotel is clean, people at the desk are very accommodating. The breakfast is very good, a lot of food to choose from. It is accessible by ferry and has lots of restaurants around the area.
Hotel Rigel on the LIDO island is the absolute best place to stay while visiting Venice. The island is quant and delightful and has a full sandy beach for swimming. It is an easy water taxi to the main island. Hotel Rigel is only a few minutes walk from the water taxi and their lobby, the outdoor gardens, and the morning breakfast are such fabulous. Breakfast was amazing each morning and the service on point.
Tammy
Stayed 3 nights in Jun 2023
10/10 Excellent
Benito
12 June 2023
Benito
Stayed 3 nights in Jun 2023
4/10 Poor
Susan
Travelled with partner
6 May 2023
Unable to complete my trip and stay at the hotel due to a broken ankle. I wrote the hotel two weeks before our arrival and asked if I could get a refund. Did not get a refund from the hotel as I booked through Expedia.
Susan
Stayed 3 nights in May 2023
Response from selina on 31 May 2023
Dear Customer,it does not seem right to us to issue a review for a stay that never took place and precisely because of a cancellation on your part.At the time of booking, you chose to make a non-refundable booking and therefore were aware that in case of cancellation you would not get a refund.This seems to me to be a pure act of revenge and this is not correct.
Absolutely loved this hotel, so quint & old fashioned, a great change from modern chains.
Situated in a perfect location, 5 min walk from the ferry terminal, bars & restaurants & 15 mins ferry ride from Venice centre.
Staff were so accommodating & breakfast was excellent.
I stayed here while attending a conference at the Palazzo del Cinema. The hotel is a convenient 10-15 minute walk from the Palazzo and is near the vaporetto station on the Lido. The hotel's front desk is open 24 hours per day (convenient for late arrival and early departure), it has an excellent breakfast buffet, and it has some affordable and nicely sized single rooms, which are perfect for a solo traveler (or conference attendee).
The staff was very helpful and courteous.
It was quiet and quaint.
The breakfast was tasty.
I recommend this hotel for a family of 4!
Verified traveller
Stayed 2 nights in Jul 2019
8/10 Good
Verified traveller
Travelled with partner
18 July 2019
Liked: Cleanliness, staff & service
The lady receptionist was excellent, very helpful and friendly. The housekeeping staff are all very friendly. The breakfast was the same every day - soggy croissants in particular - repetitive and boring. There is no access to an iron at all but using a travel iron in your room is forbidden.
Charming hotel with very nice staff. Great choice for the budget traveler who is okay with taking a 15 minute vaparetto ride to Venice.
Lisa
Stayed 4 nights in Jun 2019
6/10 Okay
Verified traveller
Travelled with partner
17 June 2019
Hi , there was o mix up at hotel Rigel so they booked us into the hotel Atlanta around the corner & paid the difference. Atlanta was very nice but not sure what happened with Rigel
Perfect location on the island of Lido. Less than 5 min walk to the heart of Lidos, shopping, restaurants and shops. Short walk to the beaches. Perfect location. Friendly staff. Very convenient. We even were able to leave our luggage on site after check out. Since we had a later flight. Would stay again!!
The hotel was very good. The staff were very friendly and they speak english very well. The place is just 2 mins from the Lido SME so it was very convenient to catch a water bus.