Lobby

Reviews

8.6

Excellent

Rating 10 - Excellent. 133 out of 301 reviews" "
Rating 8 - Good. 124 out of 301 reviews" "
Rating 6 - Okay. 33 out of 301 reviews" "
Rating 4 - Poor. 9 out of 301 reviews" "
Rating 2 - Terrible. 2 out of 301 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base for sightseeing in Venice and combining beach holiday on the Lido. Great value. Also the night receptionist on check out on the morning of Sunday 14th April was extremely helpful and obliging. Only sorry we didnt have any cssh to tip him only card! The decor is a bit clasic for some but has character. Would stay again.
Stayed 4 nights in Apr 2024

8/10 Good

IVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly hotel 5 mins walk from ferry Comfortable rooms Beautiful quiet tranquil location With fridge and tea and coffee air conditioning Fast WiFi Excellent breakfast Friendly staff Recommend 💯
Stayed 4 nights in Apr 2024

10/10 Excellent

Cornelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked everything but the hotel is fairly dated and could use some upgrading. The friendly staff made up for it however. The breakfast buffet was extraordinary except the coffee which was poor. quality.
Stayed 3 nights in Apr 2024

10/10 Excellent

April

Stayed 2 nights in Mar 2024

8/10 Good

Lynn, Medicine Hat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an updated Venetian small hotel. It is decorated with much attention to detail and is quite an experience for a North American traveller. Very well located. And staff were courteous and helpful, other than restaurant staff, who I found unpleasant.
Stayed 3 nights in Mar 2024

10/10 Excellent

simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed stay. Staff excellent, friendly and helpful. Would definitely return.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sofía

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Lido is an excellent choice to stay if you don't want to spend a lot of money staying in Venezia. I'll come back for sure.
Stayed 2 nights in Feb 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Shizuko

Stayed 1 night in Oct 2023

2/10 Terrible

Aimen

Stayed 1 night in Oct 2023

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Riga stay
The hotel is excellent and so is the neighborhood. My only complaint is that the toilet was leaky which left a slippery puddle on the floor. Rm 105
Stayed 2 nights in Sep 2023
Response from selina on 1 Nov 2023
Dear customer, thank you for the nice review. We are glad to hear that you enjoyed your stay at our hotel.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, lots of options with fresh fruit. Staff were very helpfuld with directions and schedules for water buses.
Stayed 3 nights in Sep 2023
Response from selina on 1 Nov 2023
Dear customer, thank you for the nice review. We are glad to hear that you enjoyed your stay at our hotel.

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Lovely and helpful staff. The hotel needs an upgrade, it’s really old.
Stayed 2 nights in Sep 2023
Response from selina on 1 Nov 2023
Dear customer, thank you for the nice review. We are glad to hear that you enjoyed your stay at our hotel.

8/10 Good

Thi-Lieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the hotel Rigel for a total of 3 nights. Very comfortable and clean. Perfect for as I was out and about touring and site seeing during the day. The room was alway clean I felt safe. Breakfast was between 7:30am-10am and had a good continental style selection. Certainly enough to get you started for the day. Very easy to walk to from the main water bus station and restaurants. Decor is dated and could do with updating but honestly, other then that can’t really fault the service provided.
Stayed 3 nights in Sep 2023
Response from se on 1 Nov 2023
Dear customer, thank you for the nice review. We are glad to hear that you enjoyed your stay at our hotel and we hope to see you soon.Best regards

6/10 Okay

Arash

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very kind staff
Stayed 1 night in Sep 2023
Response from selina on 1 Nov 2023
Dear customer, thank you for the nice review. We are glad to hear that you enjoyed your stay at our hotel.

8/10 Good

Varvara

Stayed 1 night in Aug 2023

10/10 Excellent

Benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb..again.
The staff are all friendly and helpful, everything you want from a hotel is done to a good standard. No complaints. Location is perfect, around the corner from the Main Street yet peaceful and quiet. Breakfast is nice and everything is clean and tidy. Every hotel has a snagging list, you always see the odd bit of damage or wear and tear but cleanliness is more important to me than a scuffed architrave. Check in time was 2pm so an hour earlier than advertised which is good. This is my 2nd stay here and I would return again.
Stayed 3 nights in Jul 2023

10/10 Excellent

David

Travelled with family
Liked: Property conditions & facilities
Awesome!
The hotel is clean, people at the desk are very accommodating. The breakfast is very good, a lot of food to choose from. It is accessible by ferry and has lots of restaurants around the area.
Stayed 2 nights in Jun 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
The best place to stay while visiting Venice
Hotel Rigel on the LIDO island is the absolute best place to stay while visiting Venice. The island is quant and delightful and has a full sandy beach for swimming. It is an easy water taxi to the main island. Hotel Rigel is only a few minutes walk from the water taxi and their lobby, the outdoor gardens, and the morning breakfast are such fabulous. Breakfast was amazing each morning and the service on point.
Stayed 3 nights in Jun 2023

10/10 Excellent

Benito

Stayed 3 nights in Jun 2023

4/10 Poor

Susan

Travelled with partner
Unable to complete my trip and stay at the hotel due to a broken ankle. I wrote the hotel two weeks before our arrival and asked if I could get a refund. Did not get a refund from the hotel as I booked through Expedia.
Stayed 3 nights in May 2023
Response from selina on 31 May 2023
Dear Customer,it does not seem right to us to issue a review for a stay that never took place and precisely because of a cancellation on your part.At the time of booking, you chose to make a non-refundable booking and therefore were aware that in case of cancellation you would not get a refund.This seems to me to be a pure act of revenge and this is not correct.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, away from the hordes of tourists
Stayed 3 nights in Apr 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint little Italian!
Absolutely loved this hotel, so quint & old fashioned, a great change from modern chains. Situated in a perfect location, 5 min walk from the ferry terminal, bars & restaurants & 15 mins ferry ride from Venice centre. Staff were so accommodating & breakfast was excellent.
Stayed 3 nights in Apr 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Spotless clean. Quiet but easy access to all amenities. A little dated but still lovely
Stayed 3 nights in Mar 2023

10/10 Excellent

Kazimierz, Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally quite good
Stayed 2 nights in Feb 2023

10/10 Excellent

Paola

Stayed 2 nights in Nov 2022

10/10 Excellent

SARAH, LA JOLLA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here while attending a conference at the Palazzo del Cinema. The hotel is a convenient 10-15 minute walk from the Palazzo and is near the vaporetto station on the Lido. The hotel's front desk is open 24 hours per day (convenient for late arrival and early departure), it has an excellent breakfast buffet, and it has some affordable and nicely sized single rooms, which are perfect for a solo traveler (or conference attendee).

8/10 Good

Miss E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and service
Stayed 4 nights in Jul 2022

10/10 Excellent

Atsuhide

Stayed 2 nights in Jun 2022

10/10 Excellent

E J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Lara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and courteous. It was quiet and quaint. The breakfast was tasty. I recommend this hotel for a family of 4!
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The lady receptionist was excellent, very helpful and friendly. The housekeeping staff are all very friendly. The breakfast was the same every day - soggy croissants in particular - repetitive and boring. There is no access to an iron at all but using a travel iron in your room is forbidden.
Stayed 9 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a weekend exploring Venice! Staff were very polite and helpful
Stayed 3 nights in Jul 2019

10/10 Excellent

Lisa, Champaign

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely budget choice
Charming hotel with very nice staff. Great choice for the budget traveler who is okay with taking a 15 minute vaparetto ride to Venice.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Hi , there was o mix up at hotel Rigel so they booked us into the hotel Atlanta around the corner & paid the difference. Atlanta was very nice but not sure what happened with Rigel
Stayed 3 nights in Jun 2019

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Rigel must stay
Perfect location on the island of Lido. Less than 5 min walk to the heart of Lidos, shopping, restaurants and shops. Short walk to the beaches. Perfect location. Friendly staff. Very convenient. We even were able to leave our luggage on site after check out. Since we had a later flight. Would stay again!!
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, nice location, very clean, nice experience. I would like to return. I would strongly recommend.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

4/10 Poor

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not as promised online
Even though it says aircon in the property, it wasn't working. Gave me fan instead which was not enough in the heat.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Excellent breakfast and helpful staff. You do have to take a boat to get to it.
Stayed 2 nights in Apr 2019

10/10 Excellent

Shanthi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Hotel Rigel
The hotel was very good. The staff were very friendly and they speak english very well. The place is just 2 mins from the Lido SME so it was very convenient to catch a water bus.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was as expected. Good service. Friendly service
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good breakfast and convenient location.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019