Recently renovated , this B&B was stylish from the private entrance stairs (3-4 flights) through to the spacious rooms ( we had a triple) with classic decor and modern bathroom. Continental breakfast was good with choice of eggs , great coffee . Fabulous location, 3min walk to St Marks Square and 7min walk to the Rialto bridge . With such exemplary reviews prior , I thought I found the perfect Venice rooms. However , our experience was marred by the indifferent and at times rude treatment by the hostess . It was the low in an otherwise good European trip. From our check in to the end of our 2N/ 3 day stay we highly disappointed and felt like unwelcome guests .We are seasoned travellers with over a hundred hotel / apartment and B&B stays between the 3 of us and this was my 4th visit to Venice. As an example, I had a problem with the safe ( and it was not a standard issue hotel one - have used loads of them ) , I was treated like an imbecile with a low IQ who could not read basic instructions. FYI , I am a native English speaker but of SE Asian descent . We did not expect or request anything special , just some courtesy and a smile or greeting . We did not get that. Service with no smile , just sullen stares. So uncomfortable given it is a 6 room guesthouse . I note that most of the positive reviews for this place have been from Western guests . So I suppose if you are Western, this might be a perfect place in Venice for you . For my next visit to Venice .... NOT