Extended Stay America in Union City

Bay Bridge at Sunrise, San Francisco, California

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Top Union City Hotel Reviews

Travelodge by Wyndham San Francisco Airport North

4/10 Poor

"I stayed here for one night before an early morning flight out of SFO. The biggest positive was the staff. Everyone I interacted with was friendly, helpful, and welcoming, which I genuinely appreciated after a long trip. Unfortunately, the property itself left a lot to be desired. The room felt very worn, with tattered curtains, some of the strangest pillows I've ever encountered, and an overall sense that the hotel is overdue for some updates. Most concerning was finding roaches in the room, which is never something you want to discover when you're trying to get a few hours of sleep before a flight. If you're looking for an inexpensive place close to the airport for a quick overnight stay, the location is convenient and the staff are kind. However, the condition of the rooms and the pest issue would make it difficult for me to stay here again."

Crowne Plaza San Francisco Airport by IHG

6/10 Okay

"I stayed on the 9th floor and I had to work online and my phone was not connecting to the Internet. I went out to get something to eat. Upon my return, I tried with my laptop but with no success. I then called the front desk to explain the situation. She was saying something whilst I was still speaking. I stopped to inquire as to the nature of her interruption. She responded, "Finish your complaint so that I can explain to you what's happening." I said, "Okay, what's happening?" She replied, "Are you finished, Sir?" I was baffled because I was not being rude to her at all. She explained that for the last two nights, the Internet crashed and they are working on it. So only the lobby to the 2nd floor has service. So I can come down to the lobby to use the service. I asked her why wasn't that explained when I checked in. I could have been given a room on the 2bd floor. She said that my IHG gives my top floor access. Go figure. No apology was offered. I went downstairs and was placed in a room with many other guests using the room. No discount offered. Nothing. The shower and toilet bowl were very slow in water disposal. I was disappointed but left there without making a scene. Crowne Plaza SFO must be more courteous in situations like these as issues will happen from time to time I'm not being unreasonable."