Two Bedroom Pool Villa | Private pool

Reviews of The Garcia Ubud Hotel & Resort

4.5 out of 5
The Garcia Ubud Hotel & Resort
Jalan Raya Silungan Lodtunduh, Ubud, Bali

Reviews

9.2

Wonderful

Rating 10 - Excellent. 11 out of 18 reviews" "
Rating 8 - Good. 6 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

8.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ava

Stayed 2 nights in Dec 2023
Response from Garcia on 30 Jan 2024
Dear Mr/s. Ava,Warmest greeting from The Garcia Ubud Hotel!Thank you for taking the time to review your stay with us. We are very pleased to hear that you have great experience during your stay. Looking forward to seeing you again soon.Kind Regards,The Garcia Management

6/10 Okay

Haya, Doral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from fuji on 10 Oct 2023
Dear Mr/s. Haya,Warmest greeting from The Garcia Ubud Hotel!Thank you for taking your time to give score to us, we hope that you have great experience during your stay. It was a pleasure having you as our guest, and we would be absolutely delighted to welcome you back whenever your travels bring you to Ubud. If there's anything specific you would like to experience during your next stay, please do not hesitate to let us know. Once again, Thank you for staying with us, and we look forward to the opportunity to host you again and create another memorable experience.Kind Regards,The Garcia Management

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most welcoming and kind staff!
The hotel staff are wonderful. They were very accommodating and helpful. The restaurant food was delicious and the staff saw to every request. The hotel layout is also lovely. The only downside is that the rooms are not consistent and the wear and tear from the elements is more evident in some rooms than others.
Stayed 3 nights in May 2023
Response from Fuji on 6 June 2023
Dear Guest,Warmest greeting from The Garcia Ubud Hotel!Thank you for taking the time to review your stay with us. We appreciate your comments regarding our food and the customer service. Our staff are trained to provide only the best in customer service. Then, On the other hand which your concerning about our hotel layout, we do really appreciate your feedback and we will share to the management for future improvement.Thank you for staying with us, and we look forward to another chance to serve you and feel our improvement.Kinds Regards,The Garcia Management

8/10 Good

Ömer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from fuji on 2 June 2023
Dear Mr/s. Omed,Warmest greeting from The Garcia Ubud Hotel!Thank you for taking the time to review your stay with us, your review are very much valued! Thank you for staying with us and Looking forward to seeing you again soon.Kind Regards,The Garcia Management

10/10 Excellent

Hermanus

Stayed 2 nights in May 2023
Response from fuji on 2 June 2023
Dear Mr/s. Hermanus,Warmest greeting from The Garcia Ubud Hotel!Thank you for giving us a perfect rating and taking time to review our property, your review are very much valued. Looking forward to seeing you again soon.Kind Regards,The Garcia Management

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garcia was a fantastic stay, exquisite room kept immaculately clean each day. Staff at the hotel were so very polite, thoughtful and professional in the way they treat their guests. The location in Ubud was great, even though it is 7km from town the hotel offer a shuttle which made the daily visit to town a breeze. This was tue first stay in Ubud for us, after many Bali holidays, and feel completely satisfied with our decision to stay in Ubud, at the Garcia. Highly recommended.
Stayed 5 nights in Apr 2023
Response from Garcia on 25 Apr 2023
Dear Mr/s. Becky,Warmest greeting from The Garcia Ubud Hotel!Thank you for giving us a perfect rating and taking time to review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay. Looking forward to seeing you again soon.Kind Regards,The Garcia Management

10/10 Excellent

Melony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the best … we had a villa which was just amazing, spacious, our own private pool The staff were amazing I’d definitely stay again … Thanks to all the staff at the Garcia, even the gardeners and our pool guy …💐
Stayed 7 nights in Feb 2023
Response from Fuji on 10 Mar 2023
Dear Ms. Melony,Warmest greeting from The Garcia Ubud Hotel!Thank you for giving us a perfect rating and taking time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Looking forward to seeing you again soon.Kind Regards,The Garcia Management

10/10 Excellent

Jen Ni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounded by greeneries
Response from The Garcia Management on 12 Jan 2023
Dear Ms. Chua,Thank you for your positive feedback and for choosing our hotel. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.Kind Regards,The Garcia Management

10/10 Excellent

Eunice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is wonderful. But we don’t know why the staff didn’t tell us that we can choose two main courses each person. They didn’t inform the guests of this information. The room is not so big, but is clean. The equipment is convenient and modern in this hotel.
Stayed 1 night in Dec 2023
Response from Garcia on 31 Jan 2024
Dear Mr/s. Eunice,Warmest greeting from The Garcia Ubud Hotel!Thank you for taking the time to share your feedback about your recent stay. We appreciate your positive comments about the wonderful breakfast and are delighted to hear that you found the room clean with convenient and modern equipment. We sincerely apologize for any oversight in communication regarding the breakfast options. We strive to ensure that our guests are well informed about the available amenities, and we regret any confusion in this instance. Your feedback is invaluable, and we will address this issue with our staff to improve our communication processes. We are grateful for your understanding and would love the opportunity to welcome you back. Looking forward to seeing you again soon.Warm regards,The Garcia Management

10/10 Excellent

Janka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Aufenthalt war absolut perfekt. Der Service ist super und sie helfen einem bei allem und sind sehr zuvorkommend. Das Frühstück war 5 Sterne und super lecker! Der Pool war fast immer leer und wie ein privat Pool, die gesamte Anlage sehr gepflegt. Das Zimmer war sehr gemütlich und sauber. Zum Glück liegt das Hotel weiter raus aus dem Trubel und es ist sehr ruhig. Wir durften sogar beim Yoga und Meditation teilnehmen.Wir würden immer wieder kommen wenn wir in Ubud sind.
Response from fuji on 10 Oct 2023
Dear Mr/s. Janka,Warmest greeting from The Garcia Ubud Hotel!Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your stay at our hotel was absolutely perfect and that you enjoyed every aspect of your experience. We greatly appreciate your kind words about our service, the delicious 5-star breakfast, the private and serene atmosphere of the pool, and the overall cleanliness and comfort of your room. We take pride in maintaining a peaceful environment away from the hustle and bustle, allowing our guests to truly relax and unwind.We're delighted to hear that you enjoyed the yoga and meditation sessions. Our team strives to create a tranquil and rejuvenating experience for all our guests, and it's fantastic to know that you found these activities beneficial. Once again, Thank you for staying with us, and we look forward to the opportunity to host you again and create another memorable experience.Kind Regards,The Garcia Management

10/10 Excellent

Juyoung

Stayed 1 night in Feb 2023
Response from Fuji on 21 Feb 2023
Dear Mr/s. Juyoung,Warmest greeting from The Garcia Ubud Hotel!Thank you for giving us a perfect rating. We are pleased that you found value and hospitality during your stay. Looking forward to seeing you again soon.Kind Regards,The Garcia Management

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
The Garcia Hotel is an amazing hotel. The staff is super friendly and helpful with any needs. Very recommendable.
Stayed 4 nights in Sep 2022

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Nous avions pris une villa avec piscine. Tout était parfait sauf deux matins où il y avait un soucis (vite réglé) d’eau chaude à la douche. Personnel très agréable et serviable. Excellents petits déjeuners. Seul reproche : un peu excentré d’ubud (mais donc aussi plus au calme)
Stayed 5 nights in Aug 2022

8/10 Good

Rico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel unweit des Zentrums von ubud. Am besten direkt im Hotel einen Scooter mieten um die Umgebung zu erkunden
Stayed 3 nights in Jul 2022