All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We do our best to satisfy our customers. In fact, our hotel is often fully occupied. For any complain we kindly ask our guests to ask our reception to solve any request. Best Regards.
Dear Sir you paid 31.2 euros for three persons for one night. And we offer you a room with air conditioning equipped with new Daikin Ventilo-convector made in Japan which is the most expensive one in the world, and connected to two Trane heat pumps made in USA. The Tv is led 32 Samsung equipped with satellite receiver. The private bathroom is equipped with tube bath. The floor is covered with Lvt parquet. Besides our free wifi is 50 mega-bit per second. Our location is 100 m far from the main avenue of Tunis which is avenue Habib Bourguiba. So please which is bad’ in our hotel ?.
Completely different then the pictures
Dirty
Nothing in the room
Just garbage
Lutfi
Stayed 1 night in Jul 2023
Response from HOTEL TEJ CEO on 19 July 2023
Dear Sir we are surprised by reading your comment because our hotel is always full and our guests are very satisfied. Il fact we equipped our hotel with a Trane heat pump with Carrier Ventilo convector for air conditioning. For all the rooms we installed Led Samsung TV 32 inches with integrated satellite receiver, bathroom with tube bath, Lvt parquet. Internet Wifi connected with fiber optic for very high speed connection. For the photos they are real photos taken from our hotel. In fact, Expedia sent his agent to control our hotel before choosing to work with us. Besides, we do our best to satisfy all requests of our guests. So why you don’t make a request to our reception ? . Regards.
Dear Sir, You give us a bad notation because you asked for the breakfast and we informed you that we don't serve it as noticed in Expedia and Hotels.com. Regards.
It was so poor I think it’s good just for few hours to get some rest with that amount of price .
Ashraf
Stayed 1 night in Feb 2022
Response from HOTEL TEJ on 6 Feb 2022
Dear Sir, We offer a fully renovated rooms : taps, parquet, Wifi internet with fiber optics with very high speed, Samsung LED TV with integrated satellite receiver. The Heating - Air cooling system is a new one. Besides the hotel Tej is the unique hotel in Tunis which offer a windows net against mosquito. Finally, we are situated 50 meters far from the main Avenue of Tunis: The avenue Habib Bourguiba. Regards.
Dear guest, we kindly ask our customers to ask our reception for all their requests and we do our best to satisfy them. Why wait until you leave our hotel to write a negative opinion ?. Besides, we have 42 FULL HD cameras installed everywhere in our hotel for the security of our guests.
Nous faisons de notre mieux pour satisfaire nos clients. Nous prions nos chers clients de présenter leurs réclamations immédiatement lors de leurs séjours afin de répondre à leurs demandes en changeant la chambre affectée par exemple.
2/10 Terrible
Hayet
11 July 2022
Hayet
Stayed 1 night in Jul 2022
Response from HOTEL TEJ on 15 July 2022
We are doing our best to satisfy our guests. Dear customer please if you have any complain just ask us. And if you are not satisfied, we will refund you. Regards.
6/10 Okay
Verified traveller
2 June 2022
pas de petit déjeuner comme c'était prévu
Verified traveller
Stayed 8 nights in May 2022
Response from HOTEL TEJ on 10 June 2022
Bonjour, nous vous remercions pour votre choix de notre hôtel. Nous avons supprimé le petit déjeuner à cause de la pandémie du Covid19. Bien à vous.
6/10 Okay
Verified traveller
2 June 2022
bon dans l'ensemble
sauf qu'il n'y avait pas de petit déjeuner comme prévu lors de la réservation
Verified traveller
Stayed 8 nights in May 2022
Response from HOTEL TEJ on 10 June 2022
Bonjour, nous vous remercions pour votre choix de notre hôtel. Nous avons supprimé le petit déjeuner à cause de la pandémie du Covid19. Bien à vous.
Dear Sir,
We thank you for your photos. For the exterior photo, we are programming a new paint shortly. For the room and behind the suitcase holder, when our guests open their suitcase, sometimes they make some traces on the wall by the cover of the suitcase. We will place in the future a protection for the wall behind the suitcase holder.
For the bathroom your photos show a silicon sealant between the tube bath and the wall. We use SIKA silicon which is made in Switzerland. We also use SIKA silicon on some points on the floor of the bathroom.
On the other hand, the automatic door entrance of the hotel is made in Switzerland, the elevator is an OTIS brand French made. The two chillers for air conditioning are TRANE brand USA made. And the WIFI is provided by fiber optic with very high speed.
Best Regards.
Dear Sir,
For any request please ask us immediately so we will be glad to serve you. In fact we do our best to satisfy our guests. We offer free very high internet speed with fiber optic transmission. All our rooms are Air Condioned using two rooftop TRANE chiller. All our rooms have TV Samsung with it's own satellite receiver. All our rooms are equipped with private bathroom. And our situation is in the heart of Tunis 50 meters far from the main avenue of the capital which is av. Habib Bourguiba.
Det var desværre ikke en god oplevelse. Intet virket fra vandet til wifi. Og vi måtte ikke bo sammen som ugift (ikke oplyst på hotellets hjemmeside!)
Sarah
Response from General Manager on 22 Dec 2016
Dear Madam, we have a rule from National Interior Ministry that only European couple can have a room together without wedding contract. And you are with a Tunisian man. So we gave you two single rooms without asking any money for the second room. But the water and the Wifi are well functioning in our hotel and our guests are very happy about our hotel. Best Regards.