Indoor pool, outdoor pool, pool loungers

Reviews of Four Seasons Hotel Tunis

5 out of 5
Four Seasons Hotel Tunis
Zone Touristique Cap Gammarth, La Marsa, Tunis Governorate

Reviews

9.0

Wonderful

Rating 10 - Excellent. 128 out of 186 reviews" "
Rating 8 - Good. 35 out of 186 reviews" "
Rating 6 - Okay. 12 out of 186 reviews" "
Rating 4 - Poor. 5 out of 186 reviews" "
Rating 2 - Terrible. 6 out of 186 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Scott

Disliked: Staff & service
Stayed 5 nights in Apr 2024

8/10 Good

Reem

Stayed 1 night in Mar 2024

10/10 Excellent

Rania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Fuad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recharge and Reset
Amazing two day recharge staycation. Staff is incredible and friendly. Kudos to the front staff for allowing an early check in and complementary room upgrade. We will always keep coming back again and again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Salem

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is like a dream, we really enjoyed our stay with the family. Quiet and great pool and beach, staff is sooo friendly and professional. Not to forget the Blu Restaurant, ask the Italian chef (sorry I forgot his name) to make you a tasting (family style), it’s the best meal we had in the whole trip, We will be back in our vacation stay in Tunisia.
Stayed 1 night in Jul 2023

8/10 Good

Emmanuel

Stayed 2 nights in Jul 2023

2/10 Terrible

Mohammad, Austin

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It's a very disappointing stay. It cannot be a four season hotel. They have unprofesional and untrained personal and staff. We had 3 rooms and one suite in total and all of them had an issue either, AC, fridge and /or bathrooms. The hallways are not air conditioned. It is a horrible experience.
Stayed 2 nights in Jun 2023

10/10 Excellent

Benjamin, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic property with lots of options. Asked the concierge to provide your guide recommendations and they did a fantastic job. Highly recommended.
Stayed 4 nights in Jun 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so welcoming and helpful. Excellent service all round.
Stayed 5 nights in May 2023
Response from FourSeasons on 16 June 2023
Dear Pamela,Thank you for the time you took to share with us your review on your last visit to Four Seasons Hotel Tunis.We are happy to read your comment on the staff and the service.We do hope to have the pleasure of welcoming you back soon.Best regards,Ahmed KhalafGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from FourSeasons on 16 June 2023
Thank you for your valuable feedbackWe look forward to the pleasure of welcoming you back hopefully soon.Warm regards,Ahmed KhalafGeneral Manager

10/10 Excellent

Alexandros

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2023
Response from FourSeasons on 15 June 2023
Dear Alexandros,Thank you for your valuable feedback We look forward to the pleasure of welcoming you back soon.Kind regardsAhmed KhalafGeneral Manager

4/10 Poor

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Construction and no beach access
While the rooms are beautiful and the staff wonderful, there’s construction that prohibits entry to the beach and the pool cafe is also closed and under construction. This is not mentioned on hotels.com, although there are photos of a guest on the beach. It’s deceitful. I wouldn’t have stayed here if I had known that. All I can do is see the beach, not even walk on it. I feel like a prisoner here.
Stayed 1 night in Mar 2023
Response from FourSeasons on 4 Apr 2023
Dear Paul,Thank you for taking the time to review your recent experience at Four Seasons Hotel Tunis.We are delighted to read your appreciative comment about the rooms and the staff.Regarding your feedback about the beach, we do indeed have a private beach area however only available certain months of the year weather permitting.Tidal movements and storms do not allow us to have it set up all year round and we are currently in the process of rebuilding it for our guests to enjoy in the coming warmer months. Please accept our apologies if this was not mentioned during your booking process.We look very much forward to welcoming you back to our property during the summer season and will ensure you have a most pleasant experience.Warm regards,Ahmed KhalafGeneral Manager

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from FourSeasons on 22 Mar 2023
Dear Gareth,Thank you for the time you took to share with us your positive and valuable feedback on your recent visit to Four Seasons Hotel Tunis.We look forward to welcoming you back to our property soon.Kind regards,Ahmed KhalafGeneral Manager

10/10 Excellent

ruchi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in Oct 2022
Response from Fourseasons on 1 Nov 2022
Dear Ruchi,Thank you for taking the time to share your valuable feedback. We look forward to welcoming you back soon.Warm Regards, Ahmed Khalaf General Manager

10/10 Excellent

Vito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is breathtaking, I haven’t seen nothing that nice in a long time. Staff is very attentive to detail and very nice. The best hotel I’ve seen in Tunisia during my stays, One of only three hotels I would go to in Tunisia, The Four Seasons being the best one by far.
Stayed 4 nights in Oct 2022
Response from Fourseasons on 1 Nov 2022
Dear Vito, Thank you for submitting your review having to do with your stay at Four Seasons Hotel Tunis. It is satisfying to read that you had an excellent experience with us and that the team managed to meet your expectations and leaving you with that wonderful impression. We look forward to welcoming you back hopefully soon!Best regards,Ahmed KhalafGeneral Manager

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. Place smelled amazing. Room was very clean. Pool was one of the prettiest I’ve seen. All the design choices seem too notch
Stayed 1 night in Oct 2022
Response from Fourseasons on 1 Nov 2022
Dear Antoine,Thank you for the time you took to share with us your review.We are delighted to hear that everything was to your liking and look forward to welcoming you back in the near future.Warm regards, Ahmed KhalafGeneral Manager

6/10 Okay

Yazan

Travelled with group
Liked: Cleanliness, room comfort
4Seasons
Hotel is far from the city Aircon didn’t work well Bathroom & shower fixtures are falling apart Food way over priced Coffee not drinkable
Stayed 3 nights in Sep 2022
Response from Fourseasons on 22 Sept 2022
Dear Yazan, Thank you for taking the time to review our hotel further to your last visit to us.Please accept our apologies for feeling that our property could not meet your expectations. We have taken your comments on board for immediate consideration in an effort to improve our services to our valuable guests.We hope that you will give us another opportunity to welcome you back in the future.Warm regards,Ahmed KhalafGeneral Manager

10/10 Excellent

ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 3 nights in Aug 2022
Response from Fourseasons on 22 Sept 2022
Dear Ahmed, Thank you for taking the time to share with us your valuable feedback.We look forward to the pleasure of welcoming you back soon.Warm regards, Ahmed Khalaf General Manager

10/10 Excellent

El Sayed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

6/10 Okay

Nabhajit

Travelled with family
Liked: Amenities, property conditions & facilities
Room service does not knock the door enough and enter into the room by unlocking the door, no respect of privacy.
Stayed 2 nights in Jun 2022
Response from Fourseasons on 24 Aug 2022
Dear Nabhajit, Thank you for the time you took to share with us your experience on your last visit to Four Seasons Hotel Tunis and extremely sorry for the delay in getting back to you.We were extremely surprised to read your above comment and shared it with the relevant department to ensure no future recurrence. We have standards to be respected when it comes to guest room access and I only hope that our staff didn't override it because our instructions are very strict about this. In any case we are sincerely sorry and we look forward to having the chance of welcoming you back to our property.Warm regards,Ahmed KhalafGeneral Manager

10/10 Excellent

Manal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and amazing facility
Stayed 3 nights in Jun 2022
Response from Fourseasons on 24 Aug 2022
Dear Manal, Thank you for your positive review on your last stay at Four Seasons Tunis and sorry for the delay in getting back to you.We look forward to welcoming you back soon.Warm regards,Ahmed KhalafGeneral Manager

10/10 Excellent

Musa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent. The staff was amazing. The restaurants were excellent. The food was great. I highly recommend this property.
Stayed 3 nights in May 2022

10/10 Excellent

Adriss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2022

10/10 Excellent

NADEEM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from Fourseasons on 19 May 2022
Dear Nadeem, We thank you for these wonderful photos shared here on Expedia further to your last stay at Four Seasons Tunis. We look forward to having the pleasure of welcoming you back hopefully soon. Warm regards, Ahmed Khalaf General Manager

10/10 Excellent

Danielle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attentive staff make you feel very important and everyone from the parking attendant to the waiter does so.
Stayed 4 nights in Mar 2022
Response from FourSeasons on 6 Apr 2022
Dear Danielle, It is overwhelming to have read your feedback shared here on Expedia in respect to your recent stay at Four Seasons Hotel Tunis. Your feedback is of great value to us and I will be more than happy to share your appreciative comments with the entire team. I am sure that your kind words will mean a lot to them. We look forward to the pleasure of welcoming you back hopefully soon. Warm regards, Ahmed Khalaf General Manager

10/10 Excellent

Eshak

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from FourSeasons on 29 Mar 2022
Dear Eshak, We thank you for having taken the time to share with us your positive review on your recent visit to Four Seasons Hotel Tunis. We look forward to the pleasure of welcoming you back soon. Warm regards, Ahmed Khalaf General Manager

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel. The staff were amazing . I will definitely stay there again
Stayed 4 nights in Mar 2022
Response from FourSeasons on 21 Mar 2022
Dear Nabil, Thank you for your overwhelming review of your recent stay at Four Seasons Tunis which we read with utter delight. So happy that you enjoyed the hotel and that you appreciated the interactions you had with our team members and this will be shared with all the teams of course. We very much look forward to having the pleasure of welcoming you back again soon. Warm regards, Ahmed Khalaf General Manager

10/10 Excellent

Francisco, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arguably the best hotel in Tunis. Great dining options. Beautiful surroundings. Very comfortable rooms.
Stayed 2 nights in Mar 2022
Response from FourSeasons on 21 Mar 2022
Dear Francisco, Thank you for having taken the time to post such an overwhelmingly positive review of your recent stay at Four Seasons Tunis which we were extremely happy to receive. It was wonderful to read your astounding feedback about the hotel and its surroundings, that you enjoyed the dining options offered by us as well as the rooms comfort. We all look forward to the pleasure of welcoming you back soon. Warm regards, Ahmed Khalaf General Manager

10/10 Excellent

Houssem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will certainly go back !
Excellent service overall, fridge in the room made some noise overnight and they didn’t load the pods for the coffee machine, that’s minor issue for me as I thoroughly enjoyed my stay, I had a massage and a hammam and used the Spa and the pool ! You can’t fault this hotel and will certainly go back !
Stayed 1 night in Feb 2022
Response from FourSeasons on 17 Feb 2022
Dear Houssem, We thank you for having taken the time to share with us such a constructive feedback on your last stay at Four Seasons Hotel Tunis. We are absolutely delighted to read that you were pleased with the level of service offered by us and that you enjoyed the Spa treatments as well. We were however sorry to read about the noise that was coming from the mini bar and about the coffee machine pods. Please rest assured that your comments have been shared with the concerned departments to avoid future recurrence. We all look forward to the pleasure of welcoming you back soon. Warm regards, Ahmed Khalaf General Manager

10/10 Excellent

Fiaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have stayed at. The room was amazing.Hela went the extra bit to arrange flowers and cake for my wife’s birthday. I can’t compliment the staff at the hotel enough. Thanks Four Season team for making our family holiday amazing. Look forward to seeing you again in the future. Happy New Year!
Stayed 7 nights in Dec 2021
Response from FourSeasons on 11 Jan 2022
Dear Mr. Fiaz, I would like to take this opportunity to wish you a very happy new year 2022 and to thank you for taking the time to share with us such a great review following your stay at Four Seasons Hotel Tunis. We are absolutely delighted to learn that you liked the hotel and you enjoyed the birthday arrangements made in the room. Your feedback is of great value to us and I will be more than happy to share your appreciative comments with the entire team, with Hela in particular. We all look very much forward to welcoming you back hopefully very soon. Warm regards, Ahmed Khalaf General Manager

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the last hotel we stayed at in Tunisia after traveling around the country. It was great to stay and relax a couple of days at the resort prior flying home to Colorado
Stayed 2 nights in Dec 2021
Response from FourSeasons on 4 Jan 2022
Dear Chris, We would like first to take this opportunity to wish that health, peace and success to be yours throughout the New Year 2022. We would like also to thank you for having taken the time to review us further to your your recent stay at Four Seasons Hotel Tunis. It was wonderful to read that you enjoyed your relaxing short stay with us and we do hope to have the pleasure of welcoming you back hopefully soon. Warm regards, Ahmed Khalaf General Manager

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is good the stuff are good The food room service not so much The area is full of mosquitoes Big ones they killed me I left with 20 bites big massive ones
Stayed 1 night in Nov 2021
Response from FourSeasons on 18 Nov 2021
Dear John, Thank you for having chosen Four Seasons as your home during your stay in Tunis, for sharing your experience with us on this platform and for commenting positively on the property and the staff. We are however disappointed to read that you did not like the Room Service food and truly sorry to read your comment about the presence of too many mosquitoes during your stay. Despite the repeated treatments we are doing twice a day, we did indeed have a difficulty in dealing with it, but it seems that the situation has now considerably improved. We look forward to welcoming you back again at our property for a most memorable experience. Warm regards, Ahmed Khalaf General Manager

8/10 Good

Yassir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from FourSeasons on 10 Nov 2021
Dear Yassir, We would like to thank you for having taken the time to review us on your last stay at Four Seasons Tunis and we hope to have the pleasure of welcoming you back again for a most memorable stay. Warm regards, Ahmed Khalaf General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large beachfront resort
Beautiful hotel in a great part of the city. Rooms are large and service is good.
Stayed 3 nights in Sep 2021
Response from FourSeasons on 12 Oct 2021
Thank you for your review on your last stay at Four Seasons Hotel Tunis, a review which we are happy to receive. We are delighted to know that you liked the hotel and its location as well as the rooms and to read that the quality of service that was provided by us met your expectations. We look forward to the pleasure of welcoming you back hopefully in the near future. Warm regards, Ahmed Khalaf General Manager

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from FourSeasons on 21 Sept 2021
Dear David, Thank you so much for taking the time to share with us this positive review. We look forward to the pleasure of welcoming you back very soon. Warm regards, Ahmed Khalaf General Manager

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2021
Response from FourSeasons on 24 June 2021
Dear Traveler, We are extremely thankful for the time you have taken to share your review with us. We were however sorry to read that you would score us 3/5 only and would have loved to learn more about the issues you encountered during your stay while you are still with us in order to correct them and ensure no future recurring as it is through our valuable guests' constructive feedback that we are able to constantly improve our products and services. We all look very much forward to having the chance of welcoming you back in the near future. Warm regards, Ahmed Khalaf General Manager

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2021
Response from FourSeasons on 12 Feb 2021
Dear Traveler, Thank you for taking the time to review us further to your last visit to Four Seasons Tunis however sincerely sorry to see your rating of 4 out of 5 stars. I wish I had been able to meet you when you were here and better understand the reasons behind your rating. It is through our valuable guests' constructive feedback that we are able to constantly improve our products and services. Although we were not able to fully meet your expectations this time, we hope to have the chance of welcoming you back again soon. Warm regards, Ahmed Khalaf General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020
Response from FourSeasons on 5 Feb 2021
Dear Traveler, Thank you very much for having taken the time to share with us such a positive review of your recent stay at Four Seasons Tunis. We all look very much forward to having the pleasure of welcoming you back soon. Warm Regards, Ahmed Khalaf General Manager

10/10 Excellent

Chris, Nassau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service to the highest level of luxury
Stayed 2 nights in Sep 2020
Response from FourSeasons on 25 Sept 2020
Dear Chris, Thank you very much for having taken the time to share with us such an overwhelming review further to your recent stay in Four Seasons Hotel Tunis. We are extremely happy to read your comment on the quality of service you received during your time with us and all look very much forward to the pleasure of welcoming you back soon. Best regards, Ahmed Khalaf General Manager

10/10 Excellent

Kaori

Stayed 1 night in Jun 2020
Response from FourSeasons on 14 July 2020
Dear Kaori, We thank you for having taken the time to review us further to your last visit to Four Seasons Hotel Tunis. We were extremely delighted to see you scored us 5* and all look forward to welcoming you back again in hopefully the near future. Warm regards, Ahmed Khalaf General Manage

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and Comfortable
Great Staff, wonderful hotel with fantastic facilities. Room was large and spacious. It's definitely worth booking a sea view room. Ours was on the side of the hotel - there can be quite a bit of noise from the near by football / tennis courts.
Stayed 4 nights in Mar 2020
Response from FourSeasons on 18 Mar 2020
Dear Gavin, We would like to thank you for your feedback on your recent stay at the Four Seasons Hotel Tunis! I am glad to learn you have enjoyed your experience staying with us, that you appreciated the interactions you had with our team members as well as the hotel facilities. Furthermore, with reference to the night disturbance coming from our neighboring Football and Tennis courts. I take your feedback and promise to actively work with them on a solution, in the meantime, I apologize on their behalf. The team here at the Four Seasons Hotel Tunis and myself are very much looking forward to have the pleasure of welcoming your back hopefully very soon, Best regards, Ahmed Khalaf General Manager

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from Fourseasons on 16 Mar 2020
Dear Anas, Thank you so much for reviewing us 5* further to your recent visit to Four Seasons Hotel Tunis. We do hope to have the pleasure of welcoming you back to our property in the coming warmer months. Warm regards, Ahmed Khalaf General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from FourSeasons on 12 Mar 2020
Dear Traveler, Thank you very much for reviewing us 5* further to your last visit to Four Seasons Hotel Tunis. We are delighted to learn that you enjoyed your stay with us and very much look forward to welcoming you back again in the near future. Warm regards, Ahmed Khalaf General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020
Response from Fourseasons on 2 Mar 2020
Dear Traveler, Thank you for having taken the time to share with us your positive feedback further to your last visit to Four Seasons Hotel Tunis. We look very much forward to welcoming you back in the not too distant future. Warm regards, Ahmed Khalaf General Manager

10/10 Excellent

SHERRY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! So beautiful. Great service and amazing food. Highly recommend the spa as well! I am definitely coming back when I come back to TUNIS! Loved my stay here 10/10
Stayed 2 nights in Feb 2020
Response from Fourseasons on 2 Mar 2020
Dear SHERRY, Thank you very much for your overwhelming review of your recent stay at Four Seasons Tunis which we read with delight. So happy that you enjoyed the hotel, that you were pleased with the level of service offered by us and that you liked the food. We very much look forward to hopefully welcoming you back to our property in the near future. Warm regards, Ahmed Khalaf General Manager

10/10 Excellent

AC, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! The best Tunisia has to offer! From location, to staff, to facilities, to food. Everything was enchanting!
Stayed 5 nights in Feb 2020
Response from Fourseasons on 25 Feb 2020
Dear AC, We would like to thank you first for having chosen Four Seasons Hotel Tunis and for having taken the time to share with us your review which we received with utter delight. We were extremely happy to read your comment about the hotel as well as its location and facilities. We were equally delighted to learn that you enjoyed the interactions you had with our team members and do hope to have the pleasure of welcoming you back again in the not too distant future. Warm regards, Ahmed Khalaf General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with great staff And fantastic service!!! Super attentive, don’t miss on the spa
Stayed 2 nights in Feb 2020
Response from Fourseasons on 11 Feb 2020
Dear Traveler, Thank you very much for your wonderful review of your recent stay at Four Seasons Tunis which we read with great delight. We were happy to read you enjoyed the property as well as the interactions with our team members and to learn that you were pleased with the level of service offered by the hotel. We thank you also for highlighting the staff attention and for recommending the Spa to our readers. We very much look forward to hopefully welcoming you back to our property in the near future. Warm regards, Ahmed Khalaf General Manager