All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The outstanding feature of this property for me is the kitchen suites which provide a very homely accommodation. It allows you to purchase your own food and enjoy it in home comfort. The rooms are clean and comfortable. There is a great gym on the compound so you don’t have to miss your workout routine while away from home. My only disappointment was that the steam room was closed for renovation and i could have done well with the steam after the Toronto Marathon on Sunday. The property is in close proximity to restaurants. Shopping malls, banks, supermarkets etc.
Michael
Stayed 7 nights in May 2024
Response from Front Desk Team on 11 May 2024
Thank you for the rating! We wish to see you again.
6/10 Okay
JIA LI
5 May 2024
Liked: Staff & service
convivence
JIA LI
Stayed 2 nights in Apr 2024
Response from Front Desk Team on 15 May 2024
Thank you for your rating. We will address comments with management team
6/10 Okay
Leeanna
5 May 2024
Liked: Staff & service
Leeanna
Stayed 2 nights in May 2024
Response from Front Desk Team on 11 May 2024
Thank you for the rating! We wish to see you again.
Thank you for the rating! We wish to see you again.
10/10 Excellent
Jessica
4 May 2024
Loved my stay here.
Jessica
Stayed 1 night in May 2024
Response from Front Desk Team on 11 May 2024
Thank you for the rating! We wish to see you again.
6/10 Okay
Joshua
Travelled with partner
3 May 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Weird policy around the use of the facilities. Also, I booked king sized bed but got a queen
Joshua
Stayed 3 nights in Apr 2024
Response from Front Desk Team on 15 May 2024
Thank you for your rating. We will address comments with management team
6/10 Okay
Ting Yan Melissa
Travelled with family
2 May 2024
Liked: Cleanliness
Great location and large car park. Staff attitude was alright (not the friendliest I have seen) and facilities are old, especially the room. There is a big gap between the main door and the door frame, and the curtain cannot block all the light coming from the corridor (there is a large glass block window facing the corridor somehow, weird). The smell of the room can be more decent. One thing that disappoints me is that there is no complimentary water in the room. If you are not their member you have to pay $2.50 per bottle.
Ting Yan Melissa
Stayed 1 night in Apr 2024
Response from Front Desk Team on 11 May 2024
Thank you for the rating! We wish to see you again. Your comments have been shared with management.
2/10 Terrible
Victoria
1 May 2024
Victoria
Stayed 1 night in Apr 2024
10/10 Excellent
Shao bin
30 Apr 2024
Liked: Cleanliness, staff & service
Shao bin
Stayed 1 night in Apr 2024
Response from Front Desk Team on 11 May 2024
Thank you for the rating! We wish to see you again.
This is my designated hotel to stay whenever I visit Toronto. Easy walking distance to numerous dinning options. Easy shopping. Close to major Highways. Spacious room.
Lap-Yang
Stayed 3 nights in Apr 2024
Response from Front Desk Team on 11 May 2024
Thank you for the rating! We wish to see you again. Your comments have been shared with management.
When we arrived only had 3 bath towels and we were a total of 4 guests. We called to notify housekeeping and didn’t receive bath towels until the next day.we checked in on Thursday and our room was
Not cleaned until Saturday
Manuela De La
Stayed 3 nights in Apr 2024
Response from Front desk on 11 May 2024
Thank you for the rating! We wish to see you again. Your comments have been shared with management.
In my room the phone can’t call to front desk or services, when I need something I have to go front desk to asked, but service very quick, I can get either extra pillows and blankets they bring it in 20-30 mins under, I would highly recommend this hotel every time I tripped to Canada.
xiao
Stayed 5 nights in Apr 2024
Response from Front Desk Team on 10 Apr 2024
Thank you for your comments and rating!
10/10 Excellent
eric
7 Apr 2024
eric
Stayed 1 night in Apr 2024
Response from Front Office Supervisor on 11 May 2024
Thank you for the rating! We wish to see you again. Your comments have been shared with management.