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Reviews of Sheraton Belitung Resort

4.5 out of 5
Sheraton Belitung Resort
Jalan Pantai Penarikan Dusun Timur Jaya, Tanjung Binga, Tanjung Pandan, Bangka Belitung Islands

Reviews

10

Exceptional

Rating 10 - Excellent. 15 out of 16 reviews" "
Rating 8 - Good. 1 out of 16 reviews" "
Rating 6 - Okay. 0 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they had a wonderful time, No faults, thanks for the providing them a beautiful experience
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Howard,We're thrilled to hear that they had a wonderful time and that their experience was faultless! Providing beautiful experiences for our guests is what we strive for, and we're glad we could make their stay memorable. Thank you for choosing us, and we look forward to welcoming them back for another fantastic experience in the future!

10/10 Excellent

Nyean Soon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay in an underappreciated island
Great service, beautiful resort and not crowded.
Stayed 2 nights in Nov 2023
Response from Marcel Jacquat on 23 Nov 2023
Dear Nyean Soon,Thank you for your wonderful review! We're delighted to hear that you enjoyed the great service and beautiful surroundings during your stay at our resort.We take pride in providing a serene and spacious environment for our guests to relax and enjoy their time without feeling crowded. It's fantastic to know that you appreciated this aspect of your experience.We hope to welcome you back soon for another tranquil and enjoyable stay!Warm regards,Marcel JacquatGeneral Manager

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is really clean staff friendly But is very isolated two weeks was possibly too long if you like to do more things while on holidays. it could benefit to have a store to purchase things you may have forgotten to pack or to buy snacks or gift lines There are no shops close by.
Stayed 14 nights in Feb 2023

10/10 Excellent

Chantal Mireille

Stayed 2 nights in Mar 2023

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay, but slow service
The resort itself was great. Rooms were spacious. The service at the (only) restaurant could be improved as it was quite slow.
Stayed 4 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service
Beautiful view and pool, great hospitality especially from mas mahendra, very attentive in catering our needs during our stay.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is definitely recommendable. Needless to say more.
Stayed 2 nights in Dec 2023
Response from Marcel Jacquat on 20 Feb 2024
Thank you for the glowing review! We're thrilled you enjoyed your stay at Sheraton Belitung Resort. Looking forward to welcoming you back soon!

10/10 Excellent

ILHYEONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities with friendly staffs
Fantastic place to enjoy the beautiful sea & island and relax, with very friendly and kind staffs. Especially thank Daniel for check-in support, and I would like to greatly appreciate Susan's help whenever I had some requests. I will definitely choose Sheraton when I visit Belitung later.
Stayed 2 nights in Oct 2023
Response from Marcel Jacquat on 23 Nov 2023
Dear ILHYEONG,Thank you for your heartwarming review! We're thrilled that you enjoyed the beauty of the sea and island while relaxing at our resort, and it warms our hearts to know our staff made your stay memorable.Daniel and Susan are exceptional team members, and we're delighted to hear they provided such excellent service during your visit. We'll make sure they receive your special appreciation.We can't wait to welcome you back to Sheraton Belitung on your next trip to the island! Until then, safe travels.Warm regards,

10/10 Excellent

DONGHUN

Stayed 1 night in Oct 2023
Response from Marcel Jacquat on 23 Nov 2023
Dear Donghun,Thank you for the positive feedback.Looking forward to welcoming you back soon!Best regards,

10/10 Excellent

Timo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Resort mit eigenm weissen Sandstrand und großer Poolanlage mitten in einem Naturresevat. Das personal ist super und macht alles möglich. Wenn man das Resort allerdings verlassen möchte sollte man sich einen Roller ider Auto mieten.
Stayed 3 nights in Sep 2023
Response from Marcel Jacquat on 23 Nov 2023
Dear Timo,Thank you for your kind words! We're thrilled you enjoyed your visit/stay with us. Looking forward to welcoming you back soon!Best regards,

10/10 Excellent

valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel spettacolare
Un hotel davvwro bellissimo appena costruito quindi tutto molto nuovo e ben tenuto. Ha l accesso privato alla spiaggia che e paradisiaca, con il ristorante molto buobo. È un hotel recente quindi alcune zone son ancora in fase di costruzione, pwro vuvamentw consigliato.
Stayed 3 nights in Aug 2023

10/10 Excellent

Indah Kusuma

Stayed 1 night in Jul 2023

10/10 Excellent

Gahee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
행복한 여행
조용 고요함과 함께 아름다운 풍경 객실 컨디션 전부 멋졌어요~~~
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022