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Reviews of Clarion Pointe Tampa-Brandon Near Fairgrounds and Casino

2.5 out of 5
Clarion Pointe Tampa-Brandon Near Fairgrounds and Casino
10007 Princess Palm Ave, Tampa, FL

Reviews

7.2

Good

Rating 10 - Excellent. 391 out of 1006 reviews" "
Rating 8 - Good. 219 out of 1006 reviews" "
Rating 6 - Okay. 143 out of 1006 reviews" "
Rating 4 - Poor. 105 out of 1006 reviews" "
Rating 2 - Terrible. 148 out of 1006 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was early for the check in and I wanted to just hang around until check in time which was about a hour and a half and it was very hot out side and I was told I could wait outside under the umbrella table which was also hot.
Stayed 2 nights in May 2024

10/10 Excellent

Jorge

Liked: Staff & service, amenities, property conditions & facilities
The sofa smelled like it was dusty. I did not like that. The bed was aloft also cannot control the air conditioner temperature. It was too cold. Kept me from sleeping.
Stayed 3 nights in Apr 2024

8/10 Good

Julie, Conception bay south

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it was a non smoking room I could still smell cigarettes Also we got there after 4 which was check in and the workers were trimming trees and it was VRRY loud Thus rally should of been done between 11 and 4 Overall the place was clean and the staff fantastic
Stayed 1 night in May 2024

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the walk-in shower
Stayed 1 night in May 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean. Quiet. Safe. Nice location. Bed was also comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno para el precio
Stayed 1 night in May 2024

2/10 Terrible

Aniqua

Disliked: Cleanliness, staff & service, property conditions & facilities
Roach in my room
Stayed 1 night in May 2024

10/10 Excellent

Liane

Travelled with partner
Liked: Amenities
clean and a nice casino stay option as it is only a 6 minute uber ride
Stayed 1 night in Apr 2024

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with the hotel. It was spotless, quiet and had a beautiful view of a lake. The courtyard rooms looked out over a tranquil garden that was beautiful. The staff were helpful and polite. We will diffinity stay here again.
Stayed 1 night in May 2024

2/10 Terrible

Juquan

Disliked: Cleanliness, staff & service, property conditions & facilities
No housekeeping
Stayed 2 nights in May 2024

8/10 Good

Jeffrey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are up to date
Stayed 1 night in May 2024

8/10 Good

Sondra

Liked: Cleanliness
Older hotel but large room and very clean.
Stayed 1 night in May 2024

2/10 Terrible

Nina

Liked: Cleanliness, amenities
Disliked: Staff & service
The staff is just nasty and they are not nice.In any way, please be careful not to let anybody bring any pet in there.As they will not give you your refund back.I have been outt on my refund twice from thisgood luck
Stayed 1 night in Apr 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Love the toom

10/10 Excellent

T'Shey

Stayed 1 night in Apr 2024

10/10 Excellent

T'Shey

Stayed 1 night in Apr 2024

2/10 Terrible

Chicara

Disliked: Cleanliness, staff & service, property conditions & facilities
Myself an my spouse was there for a purpose a book the room a said no matter what we wasn’t gonna spoil the trip , so we packed extra!bedding an pillows just in case so that part wasn’t the problem out of everything these two things stood out an reminded you we didn’t complain or go to management because we know we will get the you book though third party crap number 1 no “HOT water” an I’m not the heat kinda an it was extremely cold after running for 10 min to warm second in the mornings around 530-6 am very strong smells come thru the bathroom an smells like sewage an is very strong after second day we couldn’t bare an just left but this is terrible an the owners don’t owe me nothing or even an apology but simply just do better!! P.s thanks for the experience Im looking in purchasing an hotel because I will never deal with this type of service . Overall the plants by the pool was the best thing this place has !
Stayed 3 nights in Apr 2024

10/10 Excellent

Nylsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

digna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Check in was easy, staff was really nice and helpful. We stood in a 2 floor suite whixh was nice having a seperate bedroom. You can tell the hotel has been renovated and the staff keeps it clean but it does smell like smoke in the walls and carpets. Thia place must have allowed smoking before and the smell is lingering. I bought febreeze which helped. The pool area was really nice, i wish i would have asked for a balcony, but i didnt know. The pool was suppose to be heated but was not at the time only the kids could go in. Overall it was good for the price as long as your not sensitive to the lingering cigarette smell.
Stayed 2 nights in Apr 2024

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very clean and safe! Not many breakfast options but otherwise great!
Stayed 1 night in Apr 2024
Response from FD on 22 Apr 2024
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Pointe Tampa-Brandon Near Fairgrounds and Casino and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodation and experiences each time you are in town. Kind regards,Front Desk ManagerClarion Pointe Tampa-Brandon Near Fairgrounds and Casino

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean.
Stayed 1 night in Apr 2024
Response from FD on 22 Apr 2024
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Pointe Tampa-Brandon Near Fairgrounds and Casino and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodation and experiences each time you are in town. Kind regards,Front Desk ManagerClarion Pointe Tampa-Brandon Near Fairgrounds and Casino

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet and the employees were very sweet and the place smelled very nice
Stayed 1 night in Apr 2024
Response from FD on 22 Apr 2024
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Pointe Tampa-Brandon Near Fairgrounds and Casino and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodation and experiences each time you are in town. Kind regards,Front Desk ManagerClarion Pointe Tampa-Brandon Near Fairgrounds and Casino

6/10 Okay

Christopher

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Marybeth

Very clean very nice
Stayed 3 nights in Apr 2024
Response from FD on 22 Apr 2024
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Pointe Tampa-Brandon Near Fairgrounds and Casino and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodation and experiences each time you are in town. Kind regards,Front Desk ManagerClarion Pointe Tampa-Brandon Near Fairgrounds and Casino

8/10 Good

Salyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property & staff..
Stayed 2 nights in Apr 2024

2/10 Terrible

Kathie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms smelled terrible. The floors were sticky. The chair was filthy
Stayed 1 night in Apr 2024

8/10 Good

Raven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was fine, didn’t have any trouble during my stay.
Stayed 1 night in Apr 2024

8/10 Good

Jhirmaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff (Mike), great room (clean & neat), great location (near fairgrounds).
Stayed 1 night in Apr 2024
Response from FD on 22 Apr 2024
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Pointe Tampa-Brandon Near Fairgrounds and Casino and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodation and experiences each time you are in town. Kind regards,Front Desk ManagerClarion Pointe Tampa-Brandon Near Fairgrounds and Casino

10/10 Excellent

Renee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean. Decor of the rooms is very updated and modern, very clean, very cozy. Lighting is absolutely amazing for hotel selfies. Easy parking and access to room. Very close to I75 so it’s easy to find. Will definitely stay again for my future events.
Stayed 1 night in Apr 2024
Response from FD on 22 Apr 2024
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Pointe Tampa-Brandon Near Fairgrounds and Casino and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodation and experiences each time you are in town. Kind regards,Front Desk ManagerClarion Pointe Tampa-Brandon Near Fairgrounds and Casino

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Rooms were very nice with adequate space.
Stayed 1 night in Apr 2024
Response from FD on 22 Apr 2024
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Pointe Tampa-Brandon Near Fairgrounds and Casino and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodation and experiences each time you are in town. Kind regards,Front Desk ManagerClarion Pointe Tampa-Brandon Near Fairgrounds and Casino

10/10 Excellent

Heather

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 2 nights in Apr 2024
Response from FD on 22 Apr 2024
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Pointe Tampa-Brandon Near Fairgrounds and Casino and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodation and experiences each time you are in town. Kind regards,Front Desk ManagerClarion Pointe Tampa-Brandon Near Fairgrounds and Casino

6/10 Okay

maria elma

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
You cannot call breakfast what was served. Few cups of yogurt, some bananas some cereal and a waffle maker. My husband had the machine juice and got diarrhea from it because that's the only thing he had. Not very desirable breakfast, considering how much it was per night they could of done better on the breakfast. Also when we arrived from our event Saturday evening there was Police presence. Don't know what had occur and I was not about to go and get involved 😒
Stayed 1 night in Apr 2024

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff was great. Overall great hotel
Response from FD on 22 Apr 2024
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Pointe Tampa-Brandon Near Fairgrounds and Casino and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodation and experiences each time you are in town. Kind regards,Front Desk ManagerClarion Pointe Tampa-Brandon Near Fairgrounds and Casino

10/10 Excellent

Marc

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly, highly recommend
Stayed 1 night in Apr 2024
Response from FD on 22 Apr 2024
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Pointe Tampa-Brandon Near Fairgrounds and Casino and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodation and experiences each time you are in town. Kind regards,Front Desk ManagerClarion Pointe Tampa-Brandon Near Fairgrounds and Casino

8/10 Good

Mairyn

Travelled with partner
Liked: Staff & service, property conditions & facilities
No ramps or elevators just stairs, so we had to carry our luggage up and down stairs. Other then that, place was clean and great breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

AURORA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Jan 2024
Response from FD on 22 Apr 2024
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Pointe Tampa-Brandon Near Fairgrounds and Casino and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodation and experiences each time you are in town. Kind regards,Front Desk ManagerClarion Pointe Tampa-Brandon Near Fairgrounds and Casino

2/10 Terrible

Kayla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, it had a bug infestation, the hotel refuses to give a partial or even full refund for bed bugs.
Stayed 1 night in Mar 2024

10/10 Excellent

Katy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everybody was very friendly and helpful!
Response from FD on 22 Apr 2024
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Pointe Tampa-Brandon Near Fairgrounds and Casino and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodation and experiences each time you are in town. Kind regards,Front Desk ManagerClarion Pointe Tampa-Brandon Near Fairgrounds and Casino

10/10 Excellent

Aricelis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
The pond,pool area and gardens are so peaceful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kathleen

Stayed 1 night in Mar 2024

8/10 Good

Therese Ann

Travelled with partner
Liked: Cleanliness, staff & service
We had a suite with a balcony overlooking a pond with a little alligator, birds, ducks and a rooster. It made us feel like we were out in the country. It was relaxing to sit on the balcony in the mornings and evening s. The continental breakfast consisted of waffles and cereal. We were very disappointed in the choices so ended up going out to breakfast every morning.
Stayed 3 nights in Mar 2024

2/10 Terrible

Kelly

Liked: Staff & service
Disliked: Cleanliness
There were stains on the sheets and pubic hair all over the shower and used soap in the shower. It was disgusting. Until they upgrated me to a suit which was nice besides mold in the shower and bad smell. The walls were paper thin i was woken up at night by weed smoke and partying.
Stayed 1 night in Mar 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely beautiful. Wish we’d stayed longer, definitely planning a longer stay next time.
Stayed 1 night in Mar 2024
Response from FD on 22 Apr 2024
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Pointe Tampa-Brandon Near Fairgrounds and Casino and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodation and experiences each time you are in town. Kind regards,Front Desk ManagerClarion Pointe Tampa-Brandon Near Fairgrounds and Casino

10/10 Excellent

Jaylnn

It was nice
Stayed 1 night in Feb 2024
Response from FD on 22 Apr 2024
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Pointe Tampa-Brandon Near Fairgrounds and Casino and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodation and experiences each time you are in town. Kind regards,Front Desk ManagerClarion Pointe Tampa-Brandon Near Fairgrounds and Casino

10/10 Excellent

MARCELO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Mar 2024
Response from FD on 22 Apr 2024
Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Clarion Pointe Tampa-Brandon Near Fairgrounds and Casino and the services we provide for our valued Choice Privileges members. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodation and experiences each time you are in town. Kind regards,Front Desk ManagerClarion Pointe Tampa-Brandon Near Fairgrounds and Casino