Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Reviews of Extended Stay America Suites Tallahassee Killearn

2.5 out of 5
Extended Stay America Suites Tallahassee Killearn
1950 Raymond Diehl Rd, Tallahassee, FL

Reviews

7.6

Good

Rating 10 - Excellent. 303 out of 886 reviews" "
Rating 8 - Good. 264 out of 886 reviews" "
Rating 6 - Okay. 169 out of 886 reviews" "
Rating 4 - Poor. 85 out of 886 reviews" "
Rating 2 - Terrible. 65 out of 886 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sheri Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and full amenity suite for great price. Free ample parking space around property. Quiet and safe area conveniently located by many restaurants and gas stations. Breakfast is only a muffin and coffee, but the rooms have a full kitchenette and full size fridge.
Stayed 1 night in May 2024

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrrible
Stayed 2 nights in May 2024
Response from Hotel Management on 21 May 2024
Dear Roger, Thank you for your feedback. We are deeply sorry to hear about your experience and regret that it was not up to your expectations. Your comments are invaluable to us as we strive to improve our services. We will look into your concerns to address them promptly for improvement. We hope to provide you with a more positive experience in the future.Sincerely,Hotel Management

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for working travelers. Convenient, quiet and safe place to stay.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 17 May 2024
Dear Jennifer, We appreciate you for choosing Extended Stay America and taking the time to share your experience. It is excellent that you were satisfied with our quiet and comfortable suite and enjoyed our convenient location. We are delighted to know that your accommodation was perfect and that you found it a great place to work and relax during your visit. Thank you again for your generous comments. We look forward to your next visit! Sincerely,Hotel Management

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice having the Outback within walking distance.
Stayed 1 night in May 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room.
Stayed 1 night in May 2024
Response from Hotel management on 7 May 2024
Dear Mary, We are thrilled to read you enjoyed the cleanliness of your room at Extended Stay America. Providing a tidy and comfortable environment for our guests is essential to us. Your satisfaction is our priority, and we look forward to exceeding your expectations during your next visit. Sincerely,Hotel Management

4/10 Poor

Simmone

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property advertised updated rooms online. Our room was very dated. (Circa 1980/1990) The furniture was very worn down and looked as if it should be thrown away. The carpet looked as if it hadn’t been cleaned in a while.
Stayed 2 nights in May 2024
Response from Hotel Management on 5 May 2024
Dear Simmone, Thank you for reviewing your stay with us. Please accept our apologies for not delivering the flawless stay you deserve. What you have encountered is unacceptable by our standards, and we thank you for bringing this to our attention. Although this does not change what transpired, we will share your concerns with our maintenance and housekeeping teams to ensure our future guests do not encounter the same issues. We hope you will allow us another opportunity to host you again so we can show you the outstanding accommodations you should have received on this visit.Sincerely,Hotel Management

6/10 Okay

edward

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
When I booked, they did not inform me they were getting their parking lot resurfaced, so it was noisy and inconvenient to park. Also, the resurfacing people blew dust all over my car when cleaning the lot to prep.
Stayed 4 nights in Jan 2024
Response from Hotel Management on 29 Apr 2024
Dear jennifer, Thank you for taking the time to review your stay with us. We apologize for any inconvenience caused by the resurfacing of our parking lot. Your feedback is invaluable, and we'll work to ensure better communication with our guests regarding such maintenance projects in the future. Additionally, we're sorry about the dust on your car during the cleaning of the lot. We'll address this with our team to ensure a more careful approach to minimize any inconvenience for our guests. Apart from these instances, we are pleased that you enjoyed the rest of your stay, and we look forward to welcoming you back for a smoother experience next time!Sincerely,Hotel Management

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for working travelers
Stayed 1 night in Mar 2024
Response from Hotel Management on 22 Apr 2024
Dear Jennifer, Thank you for choosing to stay with us and for sharing your positive feedback! We're delighted to hear that you found our hotel to be a great place for working travelers. Providing a comfortable and convenient experience for our guests is our priority. We appreciate your business and look forward to welcoming you back at Extended Stay America on your next trip. Sincerely,Hotel Management

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and economical stay for working travelers.
Stayed 2 nights in Apr 2024

8/10 Good

Amanda

Travelled with family, Travelled with family and small children, Business traveller
Liked: Amenities
Definitely a little tired and furniture was quite scuffed by years of use but it was very clean and comfortable. Great for an affordable stay with the conveniences of a quieter spot in town compared which we especially appreciated.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicholas, Suwanee

Stayed 1 night in Apr 2024

10/10 Excellent

Carl, Frederick

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value,,, very nice for the price
Stayed 1 night in Apr 2024
Response from Hotel Management on 19 Apr 2024
Dear Carl, We're thrilled you found Extended Stay America to be of great value! We aim to provide excellent accommodations at an affordable price. Thank you for your positive feedback, and we hope to welcome you back for another enjoyable stay soon!Sincerely,Hotel Management

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Sheldon

Great
Stayed 1 night in Apr 2024

10/10 Excellent

Kiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kitchens
Stayed 1 night in Jan 2024
Response from Hotel Management on 4 Apr 2024
Dear Kiara, Thank you for your feedback regarding our kitchens. We strive to provide our guests with fully equipped and functional kitchen facilities for their convenience and comfort. If there were any specific issues or suggestions you have regarding our kitchens, please feel free to share them with us. Your input helps us improve and ensure a better experience for our guests. We appreciate your review and hope to have the opportunity to welcome you back at Extended Stay America for an even better stay in the future.Sincerely,Hotel Management

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Sherronda

Stayed 2 nights in Jan 2024

8/10 Good

Lance, Tallahassee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to I10
Stayed 1 night in Feb 2024
Response from Hotel Management on 23 Feb 2024
Dear Lance, Thank you for the wonderful review. We are glad our location worked well for you. Thank you for being our guest. We look forward to your next visit to Extended Stay America. Sincerely,Hotel Management

10/10 Excellent

Wayne, Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at this location many times and it never disappoints. Great location, comfortable rooms, safe environment. My dog loves this location too!! My most recent visit was very enjoyable due to the help of David at the front desk! He was there both nights of my stay and accommodated all of my requests promptly and happily. He truly made us feel welcomed.
Stayed 2 nights in Feb 2024

10/10 Excellent

Florence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

andrew

Ok
Stayed 1 night in Feb 2024
Response from Hotel Management on 11 Feb 2024
Dear Andrew, Thank you for choosing us and sharing your remarks. Our team strives to ensure each guest has a pleasant stay, and we are happy you could have this. Please return for another outstanding service.Sincerely,Hotel Management

8/10 Good

KENNETH

Liked: Cleanliness
Clean
Room was clean. Stairwell smelled like bad garbage. People were very nice and close to restaurants. Ample parking.
Stayed 1 night in Feb 2024

10/10 Excellent

Jareall

Stayed 1 night in Jan 2024

2/10 Terrible

Danne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very worn out property. Find another place to stay. Breakfast is a joke.
Stayed 1 night in Jan 2024
Response from Hotel Management on 2 Feb 2024
Dear Danne, We are sorry to hear that your experience at our property did not meet your expectations. We appreciate your feedback and apologize for any inconvenience. We take your comments seriously and will explore ways to improve the property and breakfast offerings. We value your insights and hope to have the opportunity to provide a more positive experience in the future.Sincerely,Hotel Management

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were spacious and clean and the staff were all very nice/ friendly.
Stayed 1 night in Jan 2024
Response from Hotel Management on 2 Feb 2024
Dear Bonnie, Thank you for choosing Extended Stay America. We're thrilled to hear that you found our rooms spacious and clean and our staff friendly. Your positive feedback is appreciated, and we look forward to providing you with another excellent experience on your next visit. Safe travels!Sincerely,Hotel Management

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is older, but very clean. Staff was great and accommodating. Not complaints!
Stayed 1 night in Jan 2024
Response from Hotel Management on 27 Jan 2024
Dear Angela, Thank you for this outstanding review. We are glad that everything went well during your stay. Your kind comments about our staff and cleanliness are highly appreciated. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Hotel Management

6/10 Okay

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Stephanie

Stayed 1 night in Jan 2024

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Pleasantly surprised at how nice and clean this was. Had never stayed at an extended stay before. Recommend this hotel and we will be stayi g here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Kane

Liked: Cleanliness, staff & service, property conditions & facilities
This place so really laid back and quite. Didnt have any issues at all and it was super clean. The room was at a nice temperature and bed was comfy. Id stay here again
Stayed 1 night in Jan 2024
Response from Hotel Management on 12 Jan 2024
Dear Kane, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very comfortable
Stayed 3 nights in Dec 2023
Response from Hotel Management on 12 Dec 2023
Dear Debbie, We're delighted by your review! Maintaining a clean and comfortable space is our top priority, and we're thrilled that it left a positive impression on your stay. Our housekeeping team takes great pride in their work, and I'll be delighted to hear your feedback. Your support is truly appreciated, and we can't wait to provide you with another outstanding stay here at Extended Stay America.Sincerely,Hotel Management

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Margaret

Liked: Staff & service
Get what you pay for. Decent stay for the price. Furniture is getting dated but other than that the room decent
Stayed 1 night in Dec 2023

2/10 Terrible

Diana

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was no coffee maker in the room and no ice machine on entire property.
Stayed 1 night in Nov 2023
Response from Hotel Management on 28 Nov 2023
Dear Diana, Thank you for being our guest and for taking the time to review your experience. We apologize for any inconvenience caused by the absence of a coffee maker in your room and the unavailability of an ice machine on the property. We understand the importance of these amenities for a comfortable stay, and we regret falling short of your expectations. Your feedback is valuable, and we will use it to improve our offerings and ensure a more satisfying experience for our guests in the future. We hope to have the opportunity to provide a more enjoyable stay in the future.Sincerely,Hotel Management

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and staff was very helpful and friendly.
Stayed 1 night in Oct 2023
Response from Hotel Management on 28 Oct 2023
Dear Guest, Thank you for the excellent rating of Extended Stay America. A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team will be pleased to know they had a significant role in making your stay with us so memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely,Hotel Management

8/10 Good

ROBERTA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
I have no complaints regarding my stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was an awesome room the gentleman checking me in was Great, definitely will stay there again, rate was great.
Stayed 1 night in Sep 2023
Response from Hotel Management on 6 Oct 2023
Dear Diane, Thank you for your kind words! We are delighted you had a positive experience with our check-in service. Providing a smooth and efficient arrival process is our top priority, and it's always rewarding to know that our efforts have made a difference in your stay. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice whenever you are in the area.We look forward to seeing you again soon at Extended Stay America.Sincerely,Hotel Management

6/10 Okay

Edward

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Patty

Liked: Cleanliness, staff & service, room comfort
Rooms Are Mediocre
Furniture is pretty old and worn. Kitchen appliances are really old, but they work. Trash can under sink still had trash in it. We were near an exit door and it was slamming all night long. They charge a $25 pet fee which I did not see on Hotels.Com site when I booked it.
Stayed 1 night in Sep 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Bilans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

freda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a great value. The hallways, elevator, room was nice, clean and quiet. By request they provide you kitchen necessities for the kitchenette. Every staff member I encountered went above and beyond to provide great hospitality! The only recommendation I can make, which is a corporate decision is to provide a smoking area away from the pool. Many hotels provide a canopy, bench, but collector away from the entrance, and pool area where families are enjoying the bbq/pool. Thank-you
Stayed 7 nights in Aug 2023
Response from Hotel Management on 10 Sept 2023
Dear Freda, It is lovely to hear how much you enjoyed your stay at Extended Stay America. We're particularly pleased that you found our rooms to be a relaxing retreat and that you could effectively utilize some of our great amenities. We have noted your feedback and appreciate the constructive comment, as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope to welcome you back soon!Sincerely,Hotel Management

4/10 Poor

Greg

Business traveller
Disliked: Amenities
I left this morning someone’s dog had urinated all over the elevator floor.
Stayed 1 night in Sep 2023
Response from Hotel Management on 7 Sept 2023
Dear Greg, Thank you for taking the time to leave your review and for choosing our hotel. We regret not meeting your expectations, as we want every guest to have an exceptional stay. We appreciate all of your comments and hope you will revisit the next time your travels bring you to our area. Sincerely,Hotel Management