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Reviews of Aloft Stuttgart

Aloft Stuttgart
Heilbronner Strasse 70, Stuttgart, BW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 506 out of 816 reviews" "
Rating 8 - Good. 261 out of 816 reviews" "
Rating 6 - Okay. 35 out of 816 reviews" "
Rating 4 - Poor. 7 out of 816 reviews" "
Rating 2 - Terrible. 7 out of 816 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MICHELLE ANNE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed
Stayed 1 night in Apr 2024

10/10 Excellent

Jheng-Ying, Taipei City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel I ever stayed at! Great location for transportation and there is a mall right under it.
Stayed 4 nights in Dec 2023

10/10 Excellent

Ana

Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth, Elmendorf AFB

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Emilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Utpal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Market Trip
We had few maintenance issues on our room but the staff fixed it right away. Anna was very helpful.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff.
Great hotel with super friendly staff. Extremely helpful. The hotel is great. Nice rooms with superb beds and extremely quiet. The staff made the great hotel that much better. Thank you. Anna-Lina and the team were superb.
Stayed 1 night in Nov 2023
Response from Andrea Emmerling, General Manager on 15 Nov 2023
Dear Mark,Wow, thank you very much for your kind comments. I read it out to the team and it certainly put a big smile on their faces. I appreciate you taking the time highlighting the great assistance you had received from Anna-Lina during your stay - We are so glad she is part of the Aloft Stuttgart crew.With my personal best,Andrea Emmerling,General Manager

10/10 Excellent

Kingsley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contemporarily Nice
Had fun, met Andrea, Jiovanna and other staff members who were very kind and friendly, i enjoyed my stay and breakfast.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is in a garage, make sure you use the elevator with the pink Aloft door that takes you up to the hotel. Rooms were clean and comfortable, the hotel was quiet. We were traveling extensively so I took advantage of the free washer/dryer. You can get laundry pods at the desk. I wouldn’t wash anything white, it messed up a few of my shirts because it picked up color from somewhere. Restaurants accessible at street level.

10/10 Excellent

Andrew, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with good transport, food and shopping options. Staff were friendly and the room was awesome.
Stayed 2 nights in Sep 2023
Response from Andrea Emmerling, General Manager on 15 Oct 2023
Dear Andrew,Thank you for your wonderful review. My team and I are happy to know that you had such a great time and enjoyed our convenient location. May many more visits to the Aloft Stuttgart follow...Kind regards,Andrea Emmerling,General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Andrea Emmerling, General Manager on 15 Oct 2023
Dear Guest,Thank you for awarding us with the perfect score. We are delighted to know that we have exceeded your expectations and hope to welcome you back to the Aloft Stuttgart in the near future.With my personal best,Andrea Emmerling,General Manager

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so wonderful on arrival. They heard my woeful German and quickly changed to fluent English. When I went looking for ice after checking in, it was provided without question along with lemon and 2 free cookies for our children. Thank you! The room was clean, the bed comfortable and the shower roomy. Breakfast was simple and delicious. We walked to the hotel from the train station. The uphill stretch on arrival wasn’t too bad and downhill, very easy on the way back. Thank you to the team at Aloft Stuttgart!
Stayed 1 night in Sep 2023
Response from Andrea Emmerling, General Manager on 9 Sept 2023
Dear Teresa,Thank you for your detailed review which I have shared with all of my team members today. Your kind words certainly put big smiles on their faces. All of us hope to be able to welcome you back to the Aloft Stuttgart in the not so distant future.With my personal best,Andrea Emmerling,General Manager

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2023
Response from Andrea Emmerling, General Manager on 24 Aug 2023
Dear Ali,Many thanks for your positive feedback - My team and I are delighted to hear that you have left the Aloft Stuttgart with such positive memories. Please come and visit again soon.With my personal best,Andrea Emmerling,General Manager

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Ideal for families with kids.
Stayed 1 night in Aug 2023
Response from Andrea Emmerling, General Manager on 20 Aug 2023
Dear Felipe,Thank you for your wonderful review. We are thrilled to know that your family had a great time with us and enjoyed our central location. Please visit us again whenever your travel plans take you to Stuttgart next.With warm regards,Andrea Emmerling,General Manager

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
we had one day in Stuttgart mainly to visit the superb Porsche museum. Hotel was very comfortable, with a great breakfast, and we greatly enjoyed our stay. Stuttgart centre also great and we should have allowed another day in our Bavarian tour. thanks
Stayed 1 night in Jul 2023
Response from Andrea Emmerling, General Manager on 5 Aug 2023
Dear Gary,Thank you for your wonderful review - We are delighted that you have enjoyed the Aloft Stuttgart as well as our city thoroughly and are looking forward to welcoming you back on another occasion. A visit to the TV tower with its superb view of Stuttgart is something I'm sure you will enjoy as well.With best regards,Andrea Emmerling,General Manager

10/10 Excellent

Seth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there weren't any complimentary items such as tea, coffee, and flip-flops in my room.
Stayed 2 nights in Jul 2023
Response from Andrea Emmerling, General Manager on 29 July 2023
Hello Seth,Thank you very much for awarding us with the highest score - We are thrilled to know you had a great time at the Aloft Stuttgart. Tea and coffee are provided in every room along with a kettle, slippers we provide upon request - Just give us a shout next time, please. :)We are looking forward to welcoming you back.Warm regards,Andrea Emmerling,General Manager

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was accommodated with a room upgrade and early check in which was so incredibly helpful during our visit to Stuttgart.
Stayed 2 nights in Jul 2023
Response from Andrea Emmerling, General Manager on 24 July 2023
Dear Sarah,Thank you for your wonderful review - The team will be delighted to hear that their efforts to make you feel at home have not gone unnoticed. We are looking forward to welcoming you back for another relaxing stay in the near future!With my personal best,Andrea Emmerling,General Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with quiet
New hotel, comfortable and quiet 10 minute walk to train, (train station difficult to navigate during reconstruction works). Large multi level shopping centre right next door.
Stayed 2 nights in May 2023
Response from Andrea Emmerling, General Manager on 11 July 2023
Dear Andrew,Thank you for awarding us with the highest score - My team and I greatly appreciate your kind comments. Wishing you a wonderful summer ahead and see you again soon,With my personal best,Andrea Emmerling,General Manager

10/10 Excellent

charbel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel ia perfectly located next to the metro station and kings street which is the main shopping hub.
Stayed 2 nights in Jul 2023
Response from Andrea Emmerling, General Manager on 10 July 2023
Dear charbel,Thank you so much for your wonderful review. We are delighted to know that you have enjoyed Aloft Stuttgart's central location. Please visit us again soon for further shopping adventures.With warm regards,Andrea Emmerling,General Manager

10/10 Excellent

nilgun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 1 night in Jun 2023
Response from Andrea Emmerling, General Manager on 9 June 2023
Dear Nilgun,Thank you so much for your wonderful review - We are looking forward to welcoming you and your family back to the Aloft Stuttgart in the not so distant future.Until then I remain withKind regards,Andrea Emmerling,General Manager

2/10 Terrible

Eric

Disliked: Cleanliness, property conditions & facilities
Disappointing Stay
Stains on furniture. Hallways scuffed and carpet dirty. Prepare to sweat while you wait for the elevator. Adult stains on the bean bag chair. Hotel staff just turned it around as their initial solution! I had it removed. AC in first room was squealing so all this happened in a second room. Bar was dead at night. Many options at this price point in Stuttgart. Not sure why this place is so highly rated. A disaster given the Aloft brand has been generally good in my experience.
Stayed 2 nights in May 2023
Response from Andrea Emmerling, General Manager on 4 June 2023
Dear Eric,Thank you for your review. Needless to say that I regret that we were unable to meet your expectations. I’m sincerely sorry that we did not address your issues properly and I certainly understand your disappointment. Rest assured that I have already discussed it with the team.Despite of the various flaws encountered, I do hope that you would consider giving us a second chance, whenever your travel plans take you back to Stuttgart. We surely can do much better than that.With kind regards,Andrea Emmerling,General Manager

10/10 Excellent

Raul, Doral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping and dining nearby. Very eclectic and nice.
Stayed 2 nights in May 2023
Response from Andrea Emmerling, General Manager on 20 May 2023
Dear Raul,Thank you for your wonderful review - My team and I are delighted to know how much you have enjoyed our convenient location. We are looking forward to welcoming you back to the Aloft Stuttgart soon.With warm regards,Andrea Emmerling,General Manager

8/10 Good

Samuel

Stayed 2 nights in May 2023
Response from Andrea Emmerling, General Manager on 9 June 2023
Dear Samuel,Thank you for your positive review - My team and I are delighted to hear that you had a great time at the Aloft Stuttgart! Please come and visit us again soon.With my personal best,Andrea Emmerling,General Manager

10/10 Excellent

Stavros

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Will always look for Aloft hotels in any city I visit
Stayed 3 nights in Apr 2023
Response from Andrea Emmerling, General Manager on 24 Apr 2023
Dear Stavros,Thank you very much for awarding us with the perfect score - My team and I are thrilled to know how much you have enjoyed your stay at the Aloft Stuttgart and cannot wait to welcome you back soon.With kind regards,Andrea Emmerling,General Manager

10/10 Excellent

Evan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is modern and very clean. What i didn’t like is there should have been more descriptions on how to find the hotel from the A and B shopping parking i.e a simple one line that says “look out for the signs and door to the hotel entrance from within the parking lot” we spent 30min walking around in the cold looking for the hotel outside when there was simple access within the shopping centre parking lot.
Stayed 2 nights in Apr 2023
Response from Andrea Emmerling, General Manager on 18 Apr 2023
Dear Evan,Thank you very much for your positive review. My team and I are thrilled to know that you had a great stay at the Aloft Stuttgart. I appreciate your comments around signage and am currently in contact with the various stakeholders to review our existing set-up and discuss any potential improvements that we may make.With warm regards,Andrea Emmerling,General Manager

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with exceptional service. Delightful staff at front desk.
Stayed 1 night in Apr 2023
Response from Andrea Emmerling, General Manager on 15 Apr 2023
Dear Donna,Thank you very much for your wonderful review - I'm delighted to hear that you had a great time at the Aloft Stuttgart. Thank you for your praise for the Front Desk team - They will be thrilled to hear that their efforts have not gone unnoticed.With my personal best,Andrea Emmerling,General Manager

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Andrea Emmerling, General Manager on 20 May 2023
Dear Paula,Thank you for rating your stay with us at the Aloft Stuttgart - We are delighted to know that you had a great time.Please do come and visit us again soon.With my personal best,Andrea Emmerling,General Manager

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was freezing. I complained and the staff was very accommodating. Unfortunately the second room was still cold.
Stayed 2 nights in Apr 2023
Response from Andrea Emmerling, General Manager on 15 Apr 2023
Dear Andrea,Thank you for your review and my apologies that we haven't addressed your complaint to your full satisfaction. While the beginning of the month was exceptionally cool, we should have identified a second room for you where you would feel comfortable (and possibly provide a portable heater in addition). I'm truly sorry that this was not the case.Remaining at your disposal,With kind regards,Andrea Emmerling,General Manager

10/10 Excellent

Steve

Stayed 1 night in Apr 2023
Response from Andrea Emmerling, General Manager on 15 Apr 2023
Dear Steve,Thank you for awarding us with the hightest possible score - May many more visits at the Aloft Stuttgart follow!With warm regards,Andrea Emmerling,General Manager

8/10 Good

pascal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and modern hotel, comfortable beds and clean. Staff were friendly.
Stayed 1 night in Mar 2023
Response from Andrea Emmerling, General Manager on 6 Apr 2023
Dear pascal,Thank you for your positive review of the Aloft Stuttgart - My team and I are delighted to know that you had a comfortable stay with us. Please do come back and visit us again soon.With kind regards,Andrea EmmerlingGeneral Manager

8/10 Good

Veronika

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023
Response from Andrea Emmerling, General Manager on 25 Mar 2023
Liebe Veronika,Herzlichen Dank für Ihre freundliche Bewertung - Schön, dass es Ihnen im Aloft Stuttgart gefallen hat.Auf bald,Andrea Emmerling,Generaldirektorin

8/10 Good

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would return again.
Stayed 2 nights in Mar 2023
Response from Andrea Emmerling, General Manager on 25 Mar 2023
Dear Marcus,Thank you for your kind comment and recommendation - My team and I cannot wait to welcome you back to the Aloft Stuttgart.Many greetings,Andrea Emmerling,General Manager

10/10 Excellent

Brett, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel with friendly staff, large clean room, excellent WiFi, small fridge and large flat screen TV (but unfortunately no apps such as Netflix, Youtube etc.) Large bar/dining area, a nice little gym on the top floor and a small Laundry with washing machine and dryer. The location was perfect being a short (10-15 min) walk from the Central station and the hotel is attached to a modern three level shopping centre with plenty of cafes and shops. There is also a lift to the subway (not Central Station) just outside the front door. I highly recommend this hotel for a comfortable stay.
Stayed 3 nights in Mar 2023
Response from Andrea Emmerling, General Manager on 25 Mar 2023
Dear Brett,Thank you for taking the time to review your stay at the Aloft Stuttgart in such great detail. My team and I are delighted to learn how much you have enjoyed our services, facilities and our convenient location. Please do come back soon. :-)With warm regards,Andrea Emmerling,General Manager

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Andrea Emmerling, General Manager on 25 Mar 2023
Dear Timothy,Thank you for rating your stay at the Aloft Stuttgart with the highest possible score. We are looking forward to welcoming you back in the near future!Yours sincerely,Andrea Emmerling,General Manager

10/10 Excellent

Shaleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont even know where to begin my experience was memorable I literally love you guys you made me feel so welcome it was home away from home I cant wait to come back I was so impressed with everything you are all amazing Thanks for making my birthday one to remember and for all your help and gifts and helping me with directions to get around on the train muah muah muah!!!!!!!!! I will be back :))
Stayed 3 nights in Jan 2023
Response from Andrea Emmerling, General Manager on 25 Mar 2023
Dear Shaleen,My team and I were absolutely honoured that you have chosen the Aloft Stuttgart to commemorate your birthday - It was wonderful to share that special day with you and to make it one to remember.Big hug from all of us at the Aloft,Andrea Emmerling,General Manager

10/10 Excellent

Franco

Stayed 3 nights in Nov 2022
Response from Andrea Emmerling, General Manager on 31 Dec 2022
Dear Franco,Thank you for awarding us with the perfect score! See you again soon at the Aloft Stuttgart!With my personal best,Andrea EmmerlingGeneral Manager

6/10 Okay

Mohammad

Travelled with family and small children
Liked: Staff & service
What I liked: 1) Excellent reception staff in particular Reza. Very helpful as were the others when asked questions. 2) Liked the microwave facility in reception which we were able to use along with crockery. Liked the Mall with lots of food options and the U-Bahn with good transport links both next to the hotel. What I didn't like: 1) Fire Alarm went off due to someone smoking in their room, at 6.30am my son and I had to leave our room and wait outside only to be told it was a false alarm. Although I don't blame the hotel, this is a good indicator of the type of residents the hotel attracts. 2) Stains on walls - appreciate cleaning staff may not pick up on everything but again a good indication of the type of residents the hotel attracts 3) No room service although there are snacks in reception 4) Bedroom was modern but just a little worn out, could do with a refresh All in all, I wouldn't stay here again as a parent travelling with one child

10/10 Excellent

Miroslav

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to the city center

10/10 Excellent

Miroslav

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy
Stayed 11 nights in Oct 2022

10/10 Excellent

Miroslav

Stayed 8 nights in Oct 2022

10/10 Excellent

Peter, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Staff seemed overwhelmed with a queue at the front desk. I know at one time I noticed this customers were not very happy.
Stayed 2 nights in Sep 2022

10/10 Excellent

WOO SUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Satisfactory in general and happy to visit again Close to metro station and central station Room condition is super clean and neat
Stayed 1 night in Aug 2022

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel had no place to sit and relax besides your room. Has a great view of a courtyard that doesn’t belong to hotel. Look but don’t touch is deceiving. In the evening varies clubs use the lobby for activities.
Stayed 5 nights in Jul 2022

8/10 Good

Robert, Evergreen

Stayed 1 night in Jul 2022

10/10 Excellent

timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
great hotel for the money within walking distance of downtown and located in a mall itself. Once you figure the parking is under the mall there are many signs for the hotel within the parking area A1 and B1areas
Stayed 3 nights in Jun 2022

8/10 Good

Mark

Stayed 2 nights in Jun 2022

10/10 Excellent

J.r.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 2 nights in Jun 2022