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Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Palm Haven Hotel features an outdoor pool, a garden, and laundry facilities. Event facilities include a conference center, conference/meeting rooms, and small meeting rooms. High-speed wired and wireless Internet access is complimentary. This Gros Islet hotel also offers secure parking, currency exchange, and a television in the lobby. Complimentary parking is available on site.
Rooms
Palm Haven Hotel offers 35 air-conditioned accommodations with safes and coffee/tea makers. Balconies open to courtyard, garden, or pool views. Televisions come with cable channels and complimentary TV Internet access. Bathrooms include showers and hair dryers.
Guests can surf the web using the complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and direct-dial phones with voice mail. Housekeeping is offered daily and irons/ironing boards can be requested.
All guestrooms are non-smoking.
Room Amenities
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
Showing 1 - 3 results (of 3)
out of 3 reviews
“st.lucia vacation”
Booking with expedia saved a lot of time. The staff at this hotel were very helpful and friendly. The Hotel itself catered for the Caribbean experience. However I was promised a room with a ocean view and I did not get that.
“Better is Available”
Hotel run down. AC did not work in 1st room I had. Windows rattled at night. No blanket only bead spread. Bathroom run down. Breakfast inadequate.
“This is a two star not three star hotel”
The room was basic and sufficient however there were ants in the fridge and on the night stand. There was also an ant on my pillow. The housekeeping staff was very rude, proceeded to inform me of their schedule for cleaning and almost demanded that we get out of the room so they could clean it. The room was never thoroughly cleaned as the bathroom grout was either stained black or had mold growing in it for the entire time that we were there. There was also a piece of lint that remained on the floor for days. Clearly the room was not being cleaned very thoroughly. The hot water in the shower was slow in coming and the water pressure was very low. The female staff at the hotel desperately need some customer service training as they were very abrasive and discourteous. The hotel location was not in the main hub activity area of Rodney Bay and was next to a cell phone company. The parking lot in front of the hotel was filled with pot holes with puddles and was unpaved. For most of our one week stay, the hotel had very few other guests. They should really lower their price to match their level of service. The only good thing that happened was a free room change.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 3 results (of 3)
The closest major airports to Palm Haven Hotel are:
Castries (SLU-George F. L. Charles) - 7.5 km / 4.7 mi
Vieux Fort (UVF-Hewanorra Intl.) - 37.6 km / 23.3 mi
The preferred airport for Palm Haven Hotel is Castries (SLU-George F. L. Charles).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
