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Reviews of Magnolia Hotel St. Louis, a Tribute Portfolio Hotel

4 out of 5
Magnolia Hotel St. Louis, a Tribute Portfolio Hotel
421 N 8th St, St. Louis, MO

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1000 reviews" "
Rating 8 - Good. 235 out of 1000 reviews" "
Rating 6 - Okay. 93 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Roberta and Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very historic old hotel. Easy walking distance to the Arch…a must-see at night. Excellent breakfast in Robie’s.
Stayed 1 night in Apr 2024
Response from T'Liyah on 30 Apr 2024
Thank you Roberta for the positive review. We hope to accommodate you again for a future stay

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from T'Liyah on 30 Apr 2024
Thank you Michella for the positive review. We hope to accommodate you again for a future stay

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great Area depressed
Stayed 1 night in Apr 2024
Response from T'Liyah on 28 Apr 2024
Thank you George for the positive review. We hope to accommodate you again for a future stay

8/10 Good

Miche

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from T'Liyah on 27 Apr 2024
Thank you Miche for the positive review. We hope to accommodate you again for a future stay

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing. The staff was very helpful. I have not had a better staff experience anywhere else. Will definitely try this company again and again if all there staff are this friendly and helpful.
Stayed 1 night in Apr 2024
Response from T'Liyah on 23 Apr 2024
Thank you Greg for the positive review. We hope to accommodate you again for a future stay

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from T'Liyah on 20 Apr 2024
Thank you Sara for the positive review. We hope to accommodate you again for a future stay

6/10 Okay

Michelle

Travelled with family, Business traveller
Liked: Amenities
I liked the quaintness and location of the property. The suite gave us ample space and yet we did encounter numerous plumbing issues. Staff was attentive and responsive to our inquiries. Thank you.
Stayed 5 nights in Apr 2024
Response from T'Liyah on 19 Apr 2024
Dear Mitchell , thank you so much for the review! We will be sure to address your concerns with our staff.

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel nice and the bed felt lovely
Stayed 1 night in Apr 2024
Response from T'Liyah on 19 Apr 2024
Thank you Rhonda for the positive review. We hope to accommodate you again for a future stay

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was AMAZING! I have no complaints! Staff were extremely helpful, fast elevators, nice decorum, comfortable beds! I can go on & on!
Stayed 1 night in Apr 2024
Response from T'Liyah on 15 Apr 2024
Thank you Antonia for the positive review. We hope to accommodate you again for a future stay

10/10 Excellent

Rod C, Colorado Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel within walking distance of notable sightseeing venues like the Arch and the St. Louis Cardinals baseball stadium. The staff was wonderful and there is even a pool table and shuffle board in the lobby area to enjoy with friends.
Stayed 2 nights in Apr 2024
Response from T'Liyah on 15 Apr 2024
Thank you Rod for the positive review. We hope to accommodate you again for a future stay

8/10 Good

Amanda

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from T'Liyah on 15 Apr 2024
Thank you Amanda for the positive review. We hope to accommodate you again for a future stay

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience friendly staff very helpful
Stayed 2 nights in Apr 2024
Response from Ayman Guirguis / Front Office on 8 Apr 2024
Thank you David for the positive review. We hope to accommodate you again for a future stay

10/10 Excellent

Cindy

Stayed 1 night in Apr 2024
Response from T'Liyah on 27 Apr 2024
Thank you Cindy for the positive review. We hope to accommodate you again for a future stay

10/10 Excellent

Alishia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again. Very accommodating to me and my two kids. Very clean and super nice staff.
Stayed 1 night in Mar 2024
Response from T'Liyah on 6 Apr 2024
Thank you Alishia for the positive review. We hope to accommodate you again for a future stay

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay for a Cardinal game.
Stayed 1 night in Apr 2024
Response from T'Liyah on 6 Apr 2024
Thank you Karen for the positive review. We hope to accommodate you again for a future stay

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for downtown events. Great historical hotel. Room was very small.
Stayed 1 night in Mar 2024
Response from T'Liyah on 2 Apr 2024
Dear Rick , thank you so much for the review! We will be sure to address your concerns with our staff.

10/10 Excellent

Vernon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were great. Super close to Convention center and dome. Will definitely stay there again. St. Louis has gotten worse since our last visit.
Stayed 1 night in Mar 2024
Response from T'Liyah on 1 Apr 2024
Thank you Vernon for the positive review. We hope to accommodate you again for a future stay

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with separate room for beds and sitting area.
Stayed 1 night in Mar 2024
Response from T'Liyah on 29 Mar 2024
Thank you Scott for the positive review. We hope to accommodate you again for a future stay

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel, very close to the americas center. Perfect walking locatiom
Stayed 1 night in Mar 2024
Response from T'Liyah on 26 Mar 2024
Thank you Michelle for the positive review. We hope to accommodate you again for a future stay

10/10 Excellent

Dominique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Feb 2024
Response from Ayman Guirguis / Front Office on 29 Feb 2024
Dear Dominique,Thank you Catherine for the positive review. We hope to accommodate you again for a future stay.

4/10 Poor

Susan

Travelled with partner
Disliked: Amenities
The phone didn’t work, could not order room service. Waited at the front desk 30 mins to check out bc no one was there at or around the counter. When the girl finally came rushing in from outside she was rude. I don’t think I’ll stay there again.
Stayed 1 night in Feb 2024
Response from Antoinette on 8 Feb 2024
Dear Susan, thank you so much for the review! We will be sure to address your concerns with our staff.

10/10 Excellent

Catherine

Stayed 3 nights in Jan 2024
Response from Antoinette on 8 Feb 2024
Thank you Catherine for the positive review. We hope to accommodate you again for a future stay.

10/10 Excellent

Jennifer

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overall the stay was terrific! Javier at the door is delightful, kind, and will assist in any way he can, he deserves a raise. Xavier at the front desk is extremely helpful. All of the staff is friendly and helpful. I really appreciated the staff at Robie’s restaurant too, they went the extra mile to ensure we had everything we needed and due to a conference they were BUSY! Their food is terrific, highly recommend. My only very small recommendation is that the grout in the bathroom could be a bit cleaner. But overall very clean and spacious hotel. It is historic and I hope the Marriott continues to invest in it.
Stayed 5 nights in Dec 2023
Response from Antoinette on 11 Jan 2024
Thank you Jennifer for the positive review. We hope to accommodate you again for a future stay.

2/10 Terrible

Kerry

Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Antoinette on 11 Jan 2024
Dear Kerry, thank you so much for the review! We will be sure to address your concerns with our staff.

2/10 Terrible

Kerry

Disliked: Cleanliness, staff & service, property conditions & facilities
Worse hotel experience I’ve ever had dogs all over the hotel, barking all night long people openly doing drugs in the hallways. Hands-down worst experience ever.
Stayed 1 night in Dec 2023
Response from Antoinette on 8 Feb 2024
Dear Kerry, thank you so much for the review! We will be sure to address your concerns with our staff.

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Antoinette on 11 Jan 2024
Thank you Laura for the positive review. We hope to accommodate you again for a future stay.

10/10 Excellent

Ashley

Stayed 2 nights in Dec 2023
Response from Antoinette on 8 Feb 2024
Thank you Ashley for the positive review. We hope to accommodate you again for a future stay.

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Antoinette on 2 Jan 2024
Thank you John for the positive review. We hope to accommodate you again for a future stay.

4/10 Poor

Lisa

Liked: Room comfort
Disliked: Cleanliness, staff & service
Guuryhu
Hhiggih
Stayed 2 nights in Dec 2023
Response from Antoinette on 2 Jan 2024
Dear Lisa, thank you so much for the review! We will be sure to address your concerns with our staff.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was not good. Room was completely dirty…sheets had hairs in them along with the bathroom. Very run down facilities
Stayed 1 night in Dec 2023
Response from Antoinette on 2 Jan 2024
Dear Anonymous, thank you so much for the review! We will be sure to address your concerns with our staff.

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Antoinette on 2 Jan 2024
Thank you Martina for the positive review. We hope to accommodate you again for a future stay.

10/10 Excellent

Bradley, Savage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. Across the street from the convention center
Stayed 3 nights in Dec 2023
Response from Antoinette on 2 Jan 2024
Thank you Bradley for the positive review. We hope to accommodate you again for a future stay.

10/10 Excellent

Jerod

Stayed 3 nights in Dec 2023
Response from Xavier on 18 Dec 2023
Thank you Jerod for the positive review. We hope to accommodate you again for a future stay.

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Xavier on 18 Dec 2023
Thank you Chelsea for the positive review. We hope to accommodate you again for a future stay.

10/10 Excellent

Candy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, large comfortable room.
Stayed 4 nights in Oct 2023
Response from Xavier on 18 Dec 2023
Thank you Candy for the positive review. We hope to accommodate you again for a future stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Antoinette on 11 Dec 2023
Thank you Anonymous for the positive review. We hope to accommodate you again for a future stay.

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Antoinette on 11 Dec 2023
Thank you Gloria for the positive review. We hope to accommodate you again for a future stay.

10/10 Excellent

Sheran

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Antoinette on 11 Dec 2023
Thank you Sheran for the positive review. We hope to accommodate you again for a future stay.

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the cozy rooms
Stayed 1 night in Nov 2023
Response from Tia front desk on 1 Dec 2023
Thank you for the positive review! We hope to be able to accommodate you again on your next trip to St.Louis!

10/10 Excellent

Forrest

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Great stay that was welcoming to our pups!
Stayed 2 nights in Nov 2023
Response from Tia front desk on 1 Dec 2023
Thank you for the positive review! We hope to be able to accommodate you again on your next trip to St. Louis.

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from T'Liyah on 20 Nov 2023
Thank you for the positive review. We hope to accommodate you again for a future stay.

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the architectural detail of the building.
Stayed 2 nights in Nov 2023
Response from T'Liyah on 19 Nov 2023
Thank you for the positive review. We hope to accommodate you again for a future stay.

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from T'Liyah on 12 Nov 2023
Thank you for the positive review. We hope to accommodate you again for a future stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfy, cool
The staff was great and the hotel was very cool. Definitely will stay again.
Stayed 1 night in Nov 2023
Response from T'Liyah on 12 Nov 2023
Thank you for the positive review. We hope to accommodate you again for a future stay.

2/10 Terrible

Brandon

Disliked: Property conditions & facilities, room comfort
Horrible Book somewhere else.
For one, i will never book on Hotels.com again. The room door frame had a crack and did not lock. We had no security in our room. This is dangerous and apparently nobody cares, staff didn’t care and hotels.com didn’t care. Super bad business, and you just lost a customer.
Broken door and they did not change our rooma
Not secure at all!
Notified staff and nobody did a thing.
Stayed 2 nights in Nov 2023
Response from Antoinette on 13 Nov 2023
Dear Brandon, thank you so much for the review! We will be sure to address your concerns with our staff.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
We had a very nice stay. The evening staff were so amazing. They helped us out when we got there at 2:30am. Thank you And a loud shout out to you.
Stayed 2 nights in Nov 2023
Response from Xavier on 9 Nov 2023
Thank you for the positive review. We hope to accommodate you again for a future stay.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the old style downtown reinvented hotels. This one did not disappoint me. The check in was excellent and the staff member was VERY friendly and helpful.
Stayed 1 night in Nov 2023
Response from Xavier on 9 Nov 2023
Thank you for the positive review. We hope to accommodate you again for a future stay.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice stay
My husband and I stayed during the Metallica concert. The staff was kind and helpful. The room was fairly clean but we had a pre used roll of toilet paper that ran out on first use with no extra roll in the room. They brought us some after a short wait. I did wish it has been cleaned a little better. I found trash while looking for an outlet and debri on the carpet while sitting on the rug. Overall it was a nice stay and could use a little better cleaning. The hotel staff and valet were very nice (especially during a busy time for the city)
Stayed 2 nights in Nov 2023
Response from Xavier on 9 Nov 2023
Thank you for the positive review. We hope to accommodate you again for a future stay.

10/10 Excellent

Cherish

Stayed 3 nights in Nov 2023
Response from T'Liyah on 28 Nov 2023
Thank you for the positive review. We hope to accommodate you again for a future stay.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
great place to stay - We were able to walk to many places from our hotel! Would stay here again!
Stayed 3 nights in Nov 2023
Response from Antoinette on 7 Nov 2023
Thank you Nicole for the positive review. We hope to accommodate you again for a future stay.