Jordan at the front desk was great! The hotel room was very nice and i loved the shower. My only frustration was that the restaurant/breakfast room is still not remodeled. We stayed here in the summer and it was shut down then. It’s frustrating for people to see pictures online and then find out upon check in that its walled off and breakfast will be snack foods. Granted, the snack foods were good. It’s deceiving online to see pictures that aren’t accurate and also find out that they now charge 15 per day parking. I picked this hotel because I’d stayed there before and knew how to easily get there. There is no pool because it’s geared towards business people. But I liked that it’s very close to Barnes and the rehab facility my mom was moved to after surgery. There is also fast food down the street close by. Close to the freeway, zoo and science center.