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Reviews of Country Inn & Suites by Radisson, St. Peters, MO

2.5 out of 5
Country Inn & Suites by Radisson, St. Peters, MO
3877 Veterans Memorial Pkwy, St. Charles, MO

Reviews

8.4

Very good

Rating 10 - Excellent. 468 out of 1000 reviews" "
Rating 8 - Good. 314 out of 1000 reviews" "
Rating 6 - Okay. 125 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bob

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow
Stayed 1 night in May 2024
Response from General Manager on 11 May 2024
Dear Bob,Thank you for staying with us at Country Inn & Suites by Radisson, St. Peters, MO and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

Heather

Travelled with family
Staff was great! Breakfast was good. Room was clean and comfortable! Would stay here again in a heartbeat!
Stayed 4 nights in Apr 2024
Response from General Manager on 6 May 2024
Dear Heather,Thank you for staying with us at Country Inn & Suites by Radisson, St. Peters, MO and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

6/10 Okay

Judith Ann, louisville

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Old looking, needs serious updating. Breakfast was terrible, gravy like glue . Limited selection
Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Judith,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 Excellent

Javier, Belleville

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service all around.
Stayed 2 nights in Apr 2024
Response from General Manager on 27 Apr 2024
Dear Javier,Thank you for staying with us at Country Inn & Suites by Radisson, St. Peters, MO and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff was super friendly and welcoming. I felt right at home!
Stayed 2 nights in Apr 2024
Response from General Manager on 13 Apr 2024
Dear Linda,Thank you for staying with us at Country Inn & Suites by Radisson, St. Peters, MO and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

4/10 Poor

Brandon

Disliked: Cleanliness, property conditions & facilities
The room was dirty
Stayed 2 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Brandon,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

6/10 Okay

Sue

Travelled with partner
Liked: Staff & service
Staff was nice but room wasn’t in good shape. A/C didn’t work; hair dryer didn’t work; not enough hot water.
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Sue,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that was working the desk (AR) was great help, very friendly and assisted us with everything we asked.
Response from General Manager on 8 Apr 2024
Dear David,Thank you for staying with us at Country Inn & Suites by Radisson, St. Peters, MO and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

Loetta, St. George

Travelled with partner
Liked: Cleanliness, staff & service
Every employee was very nice and friendly. The room size was excellent and clean. The bed was comfortable. The exterior could use some upkeep with cleaning the concrete and landscape. The one thing I didn’t care for was they will only clean your room every 3rd day. I would stay here again.
Stayed 2 nights in Mar 2024
Response from General Manager on 31 Mar 2024
Dear Loetta,We loved having you stay with us at Country Inn & Suites by Radisson, St. Peters, MO. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from General Manager on 30 Mar 2024
Dear Douglas,Thank you for staying with us at Country Inn & Suites by Radisson, St. Peters, MO and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

Linda

We really enjoyed our stay. The kids did not want to leave. I would definitely be returning again.
Stayed 3 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Linda,It was great to have you staying with us at Country Inn & Suites by Radisson, St. Peters, MO and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

4/10 Poor

Riley

Travelled with partner
Liked: Staff & service, amenities
To expensive for what you get
Stayed 1 night in Mar 2024
Response from General Manager on 26 Mar 2024
Dear Riley,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Terrible

Mackinzie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Omg this place was disgusting
Stayed 3 nights in Mar 2024
Response from General Manager on 26 Mar 2024
Dear Mackinzie,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Good

Brady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast. All the road construction around hotel. Not at hotel.
Stayed 1 night in Mar 2024
Response from General Manager on 24 Mar 2024
Dear Brady,We loved having you stay with us at Country Inn & Suites by Radisson, St. Peters, MO. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family was in town for my son's SOMO Bowling tournament. We ended up staying 3 nights to make it a short getaway. Our rooms were clean, and the beds were comfortable for those who like fairly hard beds. The breakfast bar had the usual eggs, sausage, cereal and juice. All was fresh and the area was very clean. The staff were always friendly and helpful. Although we didn't get a chance to use the pool or exercise room, it was clean and looked well kept. I would stay here again.
Stayed 3 nights in Mar 2024
Response from General Manager on 18 Mar 2024
Dear Deborah,Thank you for staying with us at Country Inn & Suites by Radisson, St. Peters, MO and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My cousins live in Kansas and I live in Indiana. From time to time we meet halfway for a weekend to visit and get caught up with each other. St. Charles is a great halfway point. Lots of places to eat, close to shopping and places to fill up, and there's St. Louis for recreation. Bed are comfy and the one-bedroom suite has a nice living room where can all sit and visit. Staff are courteous and pleasant.
Stayed 2 nights in Mar 2024
Response from General Manager on 18 Mar 2024
Dear Norman,Thank you for staying with us at Country Inn & Suites by Radisson, St. Peters, MO and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

Chris

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Cleanliness was lacking. The bathroom had pubic hair in the bathtub. The sheets had blood stain on them along with the pillowcase and it appeared they had not been changed. We booked for the indoor pool to enjoy swimming. However, the chlorine fumes were so strong and the water was cloudy. They had a fan in the window too. Blow the fumes out of the pool area. Unfortunately the high temperatures for the day were 48° so the pool area was very cold. The hot tub did not work. It was non-functional.
Stayed 1 night in Mar 2024
Response from General Manager on 18 Mar 2024
Dear Chris,Thank you for staying with us at Country Inn & Suites by Radisson, St. Peters, MO and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, staff & service
If you’re looking for a cheap place to stay a night, it’s fine.
Stayed 1 night in Mar 2024
Response from General Manager on 17 Mar 2024
Dear Ian,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

4/10 Poor

Julie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hot tub is broken which was not advertised. Had to request clean towels and when you turned the tub on little black stuff came out of the faucet. It was gross. Couldn’t take a bath only shower.
Stayed 3 nights in Mar 2024
Response from General Manager on 16 Mar 2024
Dear Julie,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

2/10 Terrible

Carla

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 13 Mar 2024
Dear Carla,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

10/10 Excellent

Belinda

Travelled with partner
So far, so good…. We just arrived!!!!
Stayed 1 night in Mar 2024
Response from General Manager on 13 Mar 2024
Dear Belinda,It was great to have you staying with us at Country Inn & Suites by Radisson, St. Peters, MO and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

2/10 Terrible

Brock

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got moved into three separate rooms before finally asking for a refund, this hotel is inhabitable.
Stayed 1 night in Mar 2024
Response from General Manager on 7 Mar 2024
Dear Brock,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable property with good amenities
Stayed 2 nights in Mar 2024
Response from General Manager on 4 Mar 2024
Dear Jeff,Thank you for staying with us at Country Inn & Suites by Radisson, St. Peters, MO and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

connie

Stayed 7 nights in Feb 2024
Response from General Manager on 23 Mar 2024
Dear Connie,Thank you for staying with us at Country Inn & Suites by Radisson, St. Peters, MO and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

PENNY, Raymore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady working the front desk was one of the sweetest people, she made sure our check in and check out was amazing!
Stayed 1 night in Feb 2024
Response from General Manager on 2 Mar 2024
Dear Penny,Thank you for staying with us at Country Inn & Suites by Radisson, St. Peters, MO and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Feb 2024
Response from General Manager on 28 Feb 2024
Dear Julie,It was great to have you staying with us at Country Inn & Suites by Radisson, St. Peters, MO and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

2/10 Terrible

Rob

Travelled with partner
Disliked: Amenities
Bedding was stained , room was by stairs and ice machine , loud all night
Stayed 1 night in Feb 2024
Response from General Manager on 27 Feb 2024
Dear Rob,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Okay

susan e

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from General Manager on 27 Feb 2024
Dear Susan,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 26 Feb 2024
Dear Angela,Thank you for staying with us at Country Inn & Suites by Radisson, St. Peters, MO and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Racquel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The service was excellent and they worked hard to make sure we were happy with everything even though we booked through Expedia. The gentleman at the front desk when we checked in was phenomenal. I think his name was Eduardo. He made sure we were happy with everything. My only sort of complaint is that there was some dirty spots in the bathroom in our room and some white spots on the furniture and all over the back of the red chair in the living room. The white spots on the couch did not look inviting if you know what I mean?? But the service was fantastic!!!
Stayed 2 nights in Feb 2024
Response from General Manager on 23 Feb 2024
Dear Racquel,We are delighted that you decided to stay with us at Country Inn & Suites by Radisson, St. Peters, MO during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

6/10 Okay

Amber

Liked: Staff & service
Disliked: Property conditions & facilities
The thermostat never worked and the dining area had a GIANT hole in the ceiling.
Stayed 1 night in Jan 2024
Response from General Manager on 22 Feb 2024
Dear Amber,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

8/10 Good

Ronald

Stayed 1 night in Feb 2024
Response from General Manager on 21 Mar 2024
Dear Ronald,Thank you for choosing us at Country Inn & Suites by Radisson, St. Peters, MO during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

6/10 Okay

Steven

Liked: Staff & service
Disliked: Property conditions & facilities
Checkin staff was very friendly and welcoming The property appeared to be undergoing some renovations or repairs. Workmanship was just mediocre and one major repair in process was not marked or barricaded for safety. Ceiling in the lobby/dining area had a gaping hole with insulation hanging down. Not good!
Stayed 1 night in Feb 2024
Response from General Manager on 21 Feb 2024
Dear Steven,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 Good

Carrie

Travelled with family
Liked: Staff & service, property conditions & facilities
Affordable option for swim meet. Only 5 mins from St Pete Rec Plex. Front desk staff is very personable, welcoming, & accommodating. Shower could be updated- caulk was peeling, stains on corner shelf. Breakfast was adequate but basic- breads/muffins, waffles, instant oats, cereals, yogurt, scrambled eggs, sausage links, potatoes.
Stayed 1 night in Feb 2024
Response from General Manager on 18 Feb 2024
Dear Carrie,We loved having you stay with us at Country Inn & Suites by Radisson, St. Peters, MO. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

4/10 Poor

Alan

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Did not get the rooms desired. Gaping hole in breakfast room ceiling. Second rate towels and amenities in room. Will not be staying there again.
Stayed 2 nights in Feb 2024
Response from General Manager on 13 Feb 2024
Dear Alan,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on 14 Feb 2024
Dear Dawn,It was great to have you staying with us at Country Inn & Suites by Radisson, St. Peters, MO and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St Louis shopping trip
My stay was great. Comfortable, clean, close to shopping and front desk was very welcoming.
Stayed 1 night in Feb 2024
Response from General Manager on 7 Feb 2024
Dear Lisa,It was great to have you staying with us at Country Inn & Suites by Radisson, St. Peters, MO and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
The most important thing is that the hotel was/is clean. After that, the staff was very friendly. The only complaint is something that the hotel can't do anything about, and that's the highway noise. Any hotel near an Interstate will have highway noise.
Stayed 2 nights in Feb 2024
Response from General Manager on 4 Feb 2024
Dear Guest,We loved having you stay with us at Country Inn & Suites by Radisson, St. Peters, MO. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excellent

Justin

Stayed 1 night in Feb 2024
Response from General Manager on 21 Mar 2024
Dear Justin,Thank you for choosing us at Country Inn & Suites by Radisson, St. Peters, MO during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Excellent

Kristiane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and it was clean and quiet.
Stayed 2 nights in Jan 2024
Response from General Manager on 2 Feb 2024
Dear Kristiane,We are delighted that you decided to stay with us at Country Inn & Suites by Radisson, St. Peters, MO during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The hotel is very nice and close to just about everything you need. The bed was comfortable and the room nice. I will be back!
Stayed 1 night in Jan 2024
Response from General Manager on 1 Feb 2024
Dear Traci,Thank you for choosing us at Country Inn & Suites by Radisson, St. Peters, MO during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone could not have been nicer. Best value!
Stayed 1 night in Jan 2024
Response from General Manager on 31 Jan 2024
Dear Roger,It was great to have you staying with us at Country Inn & Suites by Radisson, St. Peters, MO and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet hotel with many dining options nearby
Stayed 1 night in Jan 2024
Response from General Manager on 30 Jan 2024
Dear Michael,We loved having you stay with us at Country Inn & Suites by Radisson, St. Peters, MO. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here... Management has shady practices when it comes to deposits or holds. Inital hold was nominal, and then magically turned into 250.00 AFTER I checked out. They said I damaged a bathroom door. I told them when I checked in and got to the room, that the bathroom door was already like that, along with my room not having a remote for the TV or a stopper for the bathtub. I also had complaints of the level of noise from the 3rd floor, but I was told that they hotel was full and I should expect that... Disputing charges and filed complaints. You have been warned.
Stayed 3 nights in Jan 2024
Response from General Manager on 30 Jan 2024
Dear Jason,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

Keegan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice employees clean room
Stayed 3 nights in Jan 2024
Response from General Manager on 28 Jan 2024
Dear Keegan,We loved having you stay with us at Country Inn & Suites by Radisson, St. Peters, MO. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was nice and it was very affordable and very clean
Stayed 2 nights in Jan 2024
Response from General Manager on 27 Jan 2024
Dear Frank,Thank you for staying with us at Country Inn & Suites by Radisson, St. Peters, MO and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

6/10 Okay

KARLA

Travelled with family
Liked: Cleanliness, staff & service
Booked this because of hot tub. When we got there no one could get in as it was way over 105• I asked front desk if they could turn it down. Guess they don’t have a thermostat as in the morning it was barely warm. Oh well. Inexpensive so it was an ok stay.
Stayed 1 night in Jan 2024
Response from General Manager on 26 Jan 2024
Dear Karla,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on 26 Jan 2024
Dear Michael,We are delighted that you decided to stay with us at Country Inn & Suites by Radisson, St. Peters, MO during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

8/10 Good

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Gem
Front desk was amazing, Room face expressway , A little noisy, but wasnt to bad .
Stayed 1 night in Jan 2024
Response from General Manager on 21 Jan 2024
Dear Donna,We loved having you stay with us at Country Inn & Suites by Radisson, St. Peters, MO. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 16 Jan 2024
Dear Robert,We loved having you stay with us at Country Inn & Suites by Radisson, St. Peters, MO. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager