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Rating 10 - Excellent. 491 out of 1006 reviews" "
10 - Excellent
491
Rating 8 - Good. 262 out of 1006 reviews" "
8 - Good
262
Rating 6 - Okay. 124 out of 1006 reviews" "
6 - Okay
124
Rating 4 - Poor. 76 out of 1006 reviews" "
4 - Poor
76
Rating 2 - Terrible. 53 out of 1006 reviews" "
2 - Terrible
53
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Poor
Cornelis
Travelled with family
2 May 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
-room floor was wet due to fire sprinkler malfunction
-floorlamp light defective-repaired by staff
-insufficient lighting (design flaw)
-bathroom fan always on (design flaw)
-blankets not provided although requested beforehand
Cornelis
Stayed 3 nights in Apr 2024
8/10 Good
Amelia
Travelled with partner
1 May 2024
The property was great. Staff were always seen cleaning. The pool was a bit on the cold side. Nice big room TV. The only thing I disliked was that the bathroom towels had too much loose lint. It got all over my face and eyes.
We were given the room 244 and we were no able to sleep because the window’s private curtains were not closing and the day light was bother us to sleep.
I arrived and my reservation was given to someone else. Had to wait in the lobby for over an hour and luckily there was a room available! This is the first time this happens to me and wasn’t pleased
Cleaning was good, everything else was good too, the staff was super friendly as well, but the mattresses are horrible and need to be replace! They were very worn out.
We booked a partial ocean view, there was no view. The only place for breakfast is the Mexican restaurant. It would be nice for a continental breakfast even if u pay for it.
The beds were good.
The pool was really cold.
Our room didnt get cleaned until very late everyday.
We paid the fee for their parking garage but the card reader wouldn’t work.Had to call in every time we came or left. Also could hear the water pipes making odd noises when our neighbor would shower.