Exterior

Reviews of Black Bear Lodge

4 out of 5
Black Bear Lodge
1202 Ski Run Blvd., South Lake Tahoe, CA

Reviews

9.8

Exceptional

Rating 10 - Excellent. 250 out of 291 reviews" "
Rating 8 - Good. 31 out of 291 reviews" "
Rating 6 - Okay. 7 out of 291 reviews" "
Rating 4 - Poor. 3 out of 291 reviews" "
Rating 2 - Terrible. 0 out of 291 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey, Ione

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms are super cute and modern. Great amenities with nice soaps, towels and even a hot water pot, microwave and mini fridge. The hot tub looked nice, but we never made it there to enjoy it. You get free drink coupon upon arrival which was a plus! Staff is super friendly! Definitely will return here!
Stayed 2 nights in Feb 2024
Response from Rachel on 30 Apr 2024
Thanks, Lindsey! We look forward to seeing you next time.

10/10 Excellent

Sudip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rachel on 7 May 2024
Thanks, Sudip!

10/10 Excellent

Chon

Stayed 2 nights in Apr 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
A great experience and a restful stay at wonderful Lodge. Here’s the breakdown Staff: Very friendly and helpful. Very eager to help and give recommendations for activities and places to eat. Lodge: Very cute and cozy modern log cabin vibes. Nice fireplace always on for a nice welcome. Room: very spacious and clean with a comfortable bed and clean sheets. A convenient kitchenette equipped with a microwave, plates and silverware. The heater?? You have a cute little fireplace in the room that really keeps the room nice and warm. Location: Walking distance to THE LAKE!, also many restaurants, shops and cafe within a few minutes walking distance. Whole Foods is around the corner. Conclusion: I had a wonderful time and I would come back to this Lodge many times over! Enjoy!
Response from Rachel on 3 Apr 2024
Thanks, Nick! We're so glad you enjoyed your stay.

8/10 Good

Chrystle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice fireplace
Stayed 1 night in Feb 2024
Response from Rachel on 28 Mar 2024
Thanks, Chrystle!

10/10 Excellent

Laien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good except the hair dryer is dirty.
Stayed 1 night in Mar 2024
Response from Rachel on 5 Mar 2024
Oh no, thanks for lettings us know!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rachel on 3 Mar 2024
Thanks, Lisa!

8/10 Good

Laien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the shower head was a bit dirty and leaked water.
Stayed 1 night in Feb 2024
Response from Rachel on 3 Mar 2024
Thanks, Laien. We'll make sure to take a look at the shower head.

10/10 Excellent

Ana Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Great staying
Stayed 1 night in Feb 2024
Response from Rachel on 3 Mar 2024
Thanks, Ana Clara!

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this lodge. The staff is extremely nice and accommodating. The premises is very clean and the rooms are very spacious. Very close to Heavenly California Lodge Ski resort.
Stayed 3 nights in Feb 2024
Response from Rachel on 3 Mar 2024
Thanks, Rajeev!

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Black Bear Lodge staff on 20 Feb 2024
Thankyou very much for your review, we're glad you enjoyed your stay with us.

8/10 Good

Preston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite nice room with a nice patio area. I got the romance pack for $99 not really worth it. Room itself i would give 5 stars but the extra stuff i paid for felt like a rip off honestly.
Stayed 1 night in Feb 2024
Response from Rachel on 3 Mar 2024
Thanks, Preston! We are glad you enjoyed your room.

10/10 Excellent

Alis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Rachel on 13 Feb 2024
Thanks, Alis!

10/10 Excellent

Laien

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Even the most basic room is well-maintained, clean, and spacious.
Stayed 1 night in Feb 2024
Response from Rachel on 13 Feb 2024
Thanks, Laien!

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The way the room was set up was outstanding.
Stayed 2 nights in Feb 2024
Response from Rachel on 13 Feb 2024
Thanks, Louis!

4/10 Poor

Abuye

Disliked: Cleanliness, staff & service, property conditions & facilities
Cleanness
Stayed 2 nights in Jan 2024
Response from Rachel on 3 Mar 2024
We pride ourselves in cleanliness so this feedback is suprising. If you have any more information for us, please reach out directly.

4/10 Poor

Ka Chun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rachel on 31 Jan 2024
Thanks, Heather!

4/10 Poor

Sujan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jan 2024
Response from Rachel on 29 Jan 2024
Sujian, I believe your rating is due to the fact that you brought a dog with you and we are not pet friendly. You signed an agreement that your dog was a service animal and then tried to cancel your reservation after you checked in. Please note, we are not a pet friendly hotel.

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Rachel on 22 Jan 2024
Thanks, Victoria!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place to stay.
Response from Rachel on 22 Jan 2024
Thanks, James!

10/10 Excellent

Richa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Rachel on 22 Jan 2024
Thanks, Richa!

10/10 Excellent

joel

Stayed 1 night in Jan 2024
Response from Rachel on 13 Feb 2024
Thanks, Joel!

10/10 Excellent

Vinh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond expectation
The hotel is one of a kind. It makes me feel like home. I also want to say thank you to Bri who provided above and beyond the term of hospitality. She deserved a raise and call out employees of the month. She does not only friendly but also resolves and provides lot of useful information when we asked. Again, everything about the hotel is awesome and I will definitely comeback in the future!
Stayed 1 night in Jan 2024
Response from Rachel on 16 Jan 2024
Thanks, Vinh! Bri is awesome. We look forward to seeing you next time

10/10 Excellent

Arjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rachel on 9 Jan 2024
Thank you!

10/10 Excellent

Jovinne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from Home
We booked the Den Cabin for the last few days of family trip. Check-in was a breeze - staff was very friendly and accommodating. The cabin was beautiful inside and out. I love how the furnishing gave it a very cozy vibe - fireplace was a great focal point and was the best spot for us to gather at nights before bed. The colored artwork on the wall in the kitchenette all the way to the living popped and gave a tasteful contrast to the neutral color of the furnishings. The rooms were spacious and beds were just enough firmness which provided great comfort when you sleep after a good day of activities. The bathroom though common for both rooms was well stocked with essentials. The kitchenette had the necessary basics to make quick breakfast to go, make coffee when it’s super early to go for a coffee run or just heating up stuff in the microwave. No bells and whistles but gets you by. Will definitely recommend and will definitely will be coming back.
Stayed 3 nights in Dec 2023
Response from Rachel on 9 Jan 2024
Thanks, Jovinne! We look forward to seeing you guys again.

10/10 Excellent

QI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Rachel on 9 Jan 2024
Thank you!

8/10 Good

Brandy

Stayed 4 nights in Dec 2023
Response from Rachel on 9 Jan 2024
Thanks, Brandy!

10/10 Excellent

Kylie

Stayed 4 nights in Dec 2023
Response from Rachel on 29 Jan 2024
Thanks, Kylie!

8/10 Good

Deniz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed here for the first time and we enjoyed ourselves quite a bit. Booked the Sienna Suite which is a great space for a family. It's situated so that it's fairly private. Two negatives though: 1) if you're averse to noise at night, this might not be the best room for you. The master bedroom window faces a main road and can be quite noisy in the early morning. There is also a generator/equipment right below/next to the unit that makes quite a bit of noise every 2-3 hours. 2) if you're planning on cooking in the large kitchen, you might want to bring some cooking supplies. While it is stocked with utensils, plates, and cups, there are only a couple pots/small pans available to cook with. The staff were incredibly friendly. The grounds were fun to explore and had a very distinct charm. We will definitely be back, but probably will try out one of the cabins towards the back of the property.
Stayed 3 nights in Dec 2023
Response from Rachel on 4 Jan 2024
Thanks for the feedback, Deniz! The cabins are definitely very special. I've asked our team to investigate the equipment noise.

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
10/10!!! Perfect
Stayed 2 nights in Dec 2023
Response from Rachel on 4 Jan 2024
Thanks, Stephanie!

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Rachel on 27 Dec 2023
Thanks, Alexis!

10/10 Excellent

Edmundo

Stayed 3 nights in Dec 2023
Response from Rachel on 16 Jan 2024
Thanks, Edmundo!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Black Bear Lodge staff on 12 Dec 2023
We appreciate your review and hope you will visit us again.

10/10 Excellent

RL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Black Bear Lodge staff on 12 Dec 2023
We appreciate your review and hope you will visit us again.

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely breathtaking! Close enough to everything yet far enough to feel peace and tranquillity. The staff is wonderful. Katy made us feel like family. I highly recommend this property.
Stayed 1 night in Nov 2023
Response from Rachel on 4 Dec 2023
Thanks, Dennis!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black bear lodge
We had a great time, easy in and out, nice room, friendly staff, beautiful setting. Will definitely stay here again.
Stayed 2 nights in Nov 2023
Response from Rachel on 17 Nov 2023
Thanks, Nicholas! We look forward to seeing you next time.

6/10 Okay

co

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the feel this property gave, very rustic and cozy!! Everything I love. The room was perfect , had everything we needed and more. The fireplace was a plus! We stayed in room #1!
Stayed 1 night in Nov 2023
Response from Rachel on 13 Nov 2023
Thanks, Stephanie!

10/10 Excellent

sean

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Rachel on 13 Nov 2023
Thanks, Sean!

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 3 nights in a cozy cabin. It was so quiet and peaceful. The grounds are beautiful. The staff is friendly and unobtrusive. The location was great.. right down the road from the ski run marina.
Stayed 3 nights in Oct 2023
Response from Rachel on 6 Nov 2023
Thanks, Michele! We're so glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Accomodations and location. Katie at the front desk was super helpful and sweet too!
Stayed 2 nights in Oct 2023
Response from Rachel on 1 Nov 2023
Thank you!

10/10 Excellent

Maryfrances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay and Customer Service
Service was outstanding. Forgot my eyeglasses in room and they were mailed back to me immediately. Truly appreciate the customer service. Wonderful location and facilities.
Stayed 2 nights in Oct 2023
Response from Rachel on 1 Nov 2023
Thanks, Mary Frances!

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Rachel on 14 Oct 2023
Thank you!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet small facility with lots of dining options within walking distance.
Stayed 2 nights in Oct 2023
Response from Rachel on 18 Oct 2023
Thanks, Jeff!

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Rachel on 27 Sept 2023
Thanks, Cassidy!

10/10 Excellent

Jaclyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Rachel on 26 Sept 2023
Thanks, Jaclyne!

10/10 Excellent

DARREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
A great place to stay, very clean and peaceful.
Stayed 3 nights in Sep 2023
Response from Rachel on 18 Sept 2023
Thanks, Darren!

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the perfect area, clean, well kept, and staff was great!
Stayed 3 nights in Sep 2023
Response from Rachel on 18 Sept 2023
Thanks, Mary!

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Rachel on 18 Sept 2023
Thanks, Alfonso!