Property amenity

Reviews of Fairfield Inn & Suites by Marriott Somerset

2.5 out of 5
Fairfield Inn & Suites by Marriott Somerset
602 GRAND ARMY OF THE REPUBLIC HIGHWAY, Somerset, MA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 271 out of 325 reviews" "
Rating 8 - Good. 37 out of 325 reviews" "
Rating 6 - Okay. 8 out of 325 reviews" "
Rating 4 - Poor. 3 out of 325 reviews" "
Rating 2 - Terrible. 6 out of 325 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smooth from check-in to check out. Very nice property. Everyone was helpful and friendlA great place to stay.
Stayed 2 nights in May 2024
Response from Martha on 15 May 2024
Thank you for staying with us and for taking the time to share your comments. We are so pleased and hope your travels will bring you back to us!

10/10 Excellent

Christine

Travelled with family, Business traveller
Great stay!
Stayed 2 nights in May 2024
Response from Martha on 13 May 2024
So pleased you had such a “great stay”!Thank you for taking the time to let us know. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!
Stayed 2 nights in May 2024
Response from Martha on 9 May 2024
Fantastic! Wow! Thank you for your great review! We look forward to having you stay with us again very soon!

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cleanliness of the property inside and outside
Stayed 1 night in Apr 2024
Response from Martha on 5 May 2024
Thank you so much for taking the time to tell us about your stay. We are so happy that you were pleased with the cleanliness of our property. We hope to have you back with us again soon!

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new facility.
Stayed 1 night in Apr 2024
Response from Martha on 29 Apr 2024
Thank you for staying with us, and for taking the time to share your review. We are so happy that you were so pleased with your stay. We hope you will come stay with us again soon.

8/10 Good

Maria

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Nice staff and good space. The personal in the kitchen could be a little more friendly and if they are going to complain about guess or something they shouldn't do it around guess.
Stayed 2 nights in Apr 2024
Response from Martha on 27 Apr 2024
Thank you for staying with us and for taking the time to tell us about your stay. I am very sorry for the experience you encountered with our breakfast team. We apologize for that encounter and will certainly address it for future guests. We hope you will give us the opportunity to better serve you in the future.

10/10 Excellent

James

Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Stayed 1 night in Apr 2024
Response from Martha on 13 May 2024
We are grateful you chose our hotel for your travel needs. Thank you fot taking the time to share your review. We hope your travel plans will bring you back in the future.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Martha on 16 Apr 2024
Thank you for your excellent review. We are so pleased you enjoyed your stay. We hope we have the pleasure of your company again soon.

10/10 Excellent

Isail

Stayed 3 nights in Mar 2024
Response from Martha on 29 Apr 2024
We are so pleased that you enjoyed your stay with us. Thank you for taking the time to tell us about it. We hope you will come stay with us again in the future.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, we booked a 2-Queen bed suite and was one of the nicest short term rooms we have stayed in for a while.
Stayed 1 night in Mar 2024
Response from Martha on 26 Mar 2024
Thank you for staying with us and for taking the time to share your thoughts about your stay. We hope to have you back with us again soon.

10/10 Excellent

Ismini

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was perfect- well laid out, comfortable and designed nicely.
Stayed 1 night in Mar 2024
Response from Martha on 26 Mar 2024
We are so happy your enjoyed your stay. We appreciate your taking the time to share your review. Hope to have you back with us again soon.

10/10 Excellent

Jo-Anne

Liked: Amenities
The room was nice and the staff was very friendly. There was also a good selection for breakfast.
Stayed 1 night in Mar 2024
Response from Martha on 26 Mar 2024
We are so happy you chose our hotel for your accommodations. Thank you also for telling us about your stay. We look forward to your next visit.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property, will definitely stay again!
Stayed 2 nights in Mar 2024
Response from Martha on 19 Mar 2024
Nicole thank you so much for taking the time to tell us about your stay. We are so pleased that you loved it and we are looking forward to having you back!

10/10 Excellent

Joseph

Stayed 2 nights in Mar 2024
Response from Martha on 14 Apr 2024
Thank you for telling us about your recent stay. We are glad that you took the time to tell us about it. Hope to see you again very soon!

8/10 Good

Jeremy

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Martha on 16 Mar 2024
Thank you for being our guest. We appreciate your taking the time to tell us about your stay.

10/10 Excellent

Jeanne, Los Osos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed there several times and enjoy the hotel amenities very much. The staff is wonderful, and the included breakfast is outstanding, fresh, clean. My only suggestions are: provide customers with bottled water in the room; and provide customers with magnifying mirrors in the bathrooms. Perhaps it would be nice to have a bar or access to wine/beer? Just a thought.
Stayed 5 nights in Feb 2024
Response from Martha on 16 Mar 2024
Jeanne, thank you for your loyalty. We are grateful you took the time to share your ideas. We look forward to your next visit.

10/10 Excellent

Sintia

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Feb 2024
Response from Martha on 12 Feb 2024
Thank you for staying with us. We are grateful for your visit and hope to have you back with us again soon.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice and quiet. The room is large and comfortable. Will stay again.
Stayed 1 night in Feb 2024
Response from Martha on 12 Feb 2024
Thank you for staying with us and for taking the time to share your review. We look forward to your next visit!

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Martha on 3 Feb 2024
Thank you very much for taking the time to tell us about your stay. We are delighted that you enjoyed your stay and hope your travels will bring you back again very soon.

10/10 Excellent

mehmet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Martha on 3 Feb 2024
Thank you for staying with us, and for taking the time to tell us about your stay. We are so pleased you enjoyed your visit and hope to have you back with us soon!

10/10 Excellent

ezequias

Liked: Cleanliness, staff & service, property conditions & facilities
very god place ❤️
Stayed 1 night in Jan 2024
Response from Martha on 28 Jan 2024
So glad you were happy! Thank you for your visit and your review. Hope you’ll stay with us again soon.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Martha on 28 Jan 2024
Thanks so much for staying with us. We appreciate your taking the time to share your review. Hope to see you again soon.

8/10 Good

Mahmut

Business traveller
Liked: Staff & service
Ac is the problem.
Breakfast was fine, room was clean. İnternet wifi was fine. The downside was ac, there is no heat / cool option. When i set to 75, it heats , but if temperature becomes 76 , all of sudden it starts cooling instead of heating or stopping. I start feeling cold.
Stayed 3 nights in Jan 2024
Response from Martha on 28 Jan 2024
Thank you fir staying with us. We apologize that you experienced confusion with our AC system. Please do not let this deter you from coming back to us. On your next visit please allow us to check on your system and we can certainly address any issues you may have. We hope to see you again soon.

10/10 Excellent

Mayte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming staff, hotel and room clean and well kept. Breakfast bar had plenty of choices, mini waffle machine is a hit!
Stayed 4 nights in Jan 2024
Response from Martha on 28 Jan 2024
So pleased you had such a great stay. Thank you for taking the time to tell us about it. Hope your travels bring you back to us again soon.

10/10 Excellent

Seth

Stayed 1 night in Dec 2023
Response from Martha on 28 Jan 2024
Thank you for staying with us. We appreciate your excellent review. Hope your travels bring you back to us again.

10/10 Excellent

Emmy

Stayed 1 night in Dec 2023
Response from Martha on 28 Jan 2024
Thank you for staying with us. So grateful you took the time to share your review. Hope to see you again soon.

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Dec 2023
Response from Martha on 28 Jan 2024
Thanks for your “Excellent” review. We are so pleased you enjoyed your stay and hope you’ll join us again in the future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot and super clean, staff was very helpful!
Stayed 1 night in Dec 2023
Response from Martha on 28 Jan 2024
Thank you very much for staying with us and fir taking the time to share your review. Hope to see you again very soon!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Martha on 28 Jan 2024
We are so glad you were pleased with your visit. Thank you for your response to our survey.

10/10 Excellent

kerrilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the design of the hotel & the rooms. The king bed & pillows were very comfortable. The bathroom was nice & big, and we liked that the shear shade was a picture of trees! :-) The breakfast had many options, and the staff made sure it was fully stocked. The front desk people were super friendly and the check-in was quick & easy. I highly recommend this hotel. It is a 6 minute drive to Battleship Cove & Narrows Center for the Arts.
Stayed 2 nights in Nov 2023
Response from Martha on 4 Dec 2023
Wow! Thank you so much for taking the time to tell us about your stay. We hope your travels will bring you back to us again soon. Happy Holidays to you and yours!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Great stay
Stayed 2 nights in Nov 2023
Response from Martha on 4 Dec 2023
So happy you enjoyed your stay. Thank you for taking the time to share your review. We appreciate your comments and hope to see you again.

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially like the cleanliness of the room and the quality of the breakfast.
Stayed 5 nights in Nov 2023
Response from Martha on 4 Dec 2023
We are so proud of our housekeeping department and are grateful you took the time to share your review. Please come stay with us again, we'd love to have you back with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Martha on 4 Dec 2023
Thank you for staying at the Fairfield Inn and Suites in Somerset, Massachusetts. We are so glad that you had such a wonderful stay. Hope to have you back with us again in the future.

10/10 Excellent

Nancy

Liked: Property conditions & facilities
Nice facility
Stayed 3 nights in Nov 2023
Response from Martha on 4 Dec 2023
Thanks so much for staying with us, and for taking the time to share your excellent review! Hope to see you again soon!

10/10 Excellent

Bargreen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Best hotel in Massachusetts!
Our room and Q-beds were amazing and exceeded our expectations. The Halloween decor in the lobby was super cute and I voted on the best Halloween Pumpkin created by employees. Breakfast buffet was yummy and kitchen was very clean. Loved, loved, the lemon water available at all times. Loved the swimming pool and workout room too.
Stayed 1 night in Oct 2023
Response from Martha on 2 Nov 2023
Wow! That’s wonderful! Thank you so much sharing your awesome review! We have a terrific General Manager, Kerie Gendreau, and she encourages our team to enjoy each holiday. She has so many fun ideas and we all enjoy the season. Thank you for acknowledging our efforts. We hope you will come visit us again soon!

10/10 Excellent

Junior

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Martha on 31 Oct 2023
Thank you for choosing our hotel for your travel needs. I am so glad that you enjoyed your stay, and hope to have you back with us again very soon.

10/10 Excellent

Michael

Stayed 1 night in Oct 2023
Response from Martha on 23 Oct 2023
We are so pleased that you were so satisfied with your stay. We are also glad that you took the time to post your review. We hope to have you back again soon.

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Martha on 23 Oct 2023
Thank you for choosing the Fairfield Inn and Suites in Somerset, Mass. for your stay in our area. We appreciate your taking the time to share your review. Hope to see you soon!

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was extremely clean. The pool was great and staff was wonderful. We will definitely be back.
Stayed 1 night in Oct 2023
Response from Martha on 23 Oct 2023
Thank you very much for your kind words of praise. We are so happy that you were pleased with your stay. We hope to have you back with us again in the future.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Martha on 22 Oct 2023
We are so happy that you enjoyed your stay with us. Thanks so much for taking the time to post your review. We hope to have you back with us again very soon!

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2023
Response from Martha on 4 Dec 2023
We are so pleased you had such a great stay. We look forward to your next visit! Thank you for taking the time to share your review!

6/10 Okay

Kristopher

Stayed 1 night in Oct 2023
Response from Martha on 21 Oct 2023
Thank you for staying with us and for taking the time to share your review. We hope you will stay with us again in the future.

10/10 Excellent

Jinaldo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Oct 2023
Response from Martha on 17 Oct 2023
Love your comment! Thank you for staying with us. We are so glad you enjoyed your stay. We hope your travels will bring you back to us again very soon!

10/10 Excellent

Victor

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Martha on 17 Oct 2023
Thank you for your excellent review. We are so pleased that you had such a wonderful stay. We hope you will stay with us again very soon!

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Martha on 15 Oct 2023
Thank you so much for staying with us, and for taking the time to share your review. We are so pleased that you enjoyed your stay and hope to have you back with us again very soon!

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked how close it was to restaurants and a quick drive to battleship cove which is where we went.
Stayed 2 nights in Oct 2023
Response from Martha on 15 Oct 2023
Thank you for selecting the Fairfield Inn in Somerset, Massachusetts for your stay. We are so happy you were pleased with the setting and location! Hope to see you again soon!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, new, and great location!
Very clean, nice location with easy access to major roads, surrounded by restaurants within walking distance. Very professional and friendly staff.
Stayed 2 nights in Oct 2023
Response from Martha on 31 Oct 2023
Thank you so much for staying with us. We are so pleased that you had such a wonderful stay! We are also so thankful that you took the time to praise our team. We have a great team and are glad you think so too!

10/10 Excellent

Donald C

Stayed 1 night in Oct 2023
Response from Martha on 31 Oct 2023
Thank you for taking the time to share your review and to tell us about your stay. We hope we have the opportunity to serve you again in the future. Thank you for choosing the Fairfield Inn and Suites, Somerset, MA

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room & service
Stayed 2 nights in Oct 2023
Response from Martha on 9 Oct 2023
Thank you so much for telling us about your stay. We are so happy that everything was up to your standards. We are very proud of our hotel, and so pleased to have great guests like you! Come back soon!