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Reviews of Sleep Inn & Suites Smithfield near I-95

2.5 out of 5
Sleep Inn & Suites Smithfield near I-95
270 N Equity Dr, Smithfield, NC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1009 reviews" "
Rating 8 - Good. 236 out of 1009 reviews" "
Rating 6 - Okay. 42 out of 1009 reviews" "
Rating 4 - Poor. 16 out of 1009 reviews" "
Rating 2 - Terrible. 16 out of 1009 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Apr 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, reasonable price, good breakfast
Stayed 1 night in Apr 2024
Response from CAITB00 on 25 Apr 2024
Dear Robert,Thank you for your review and for giving us a 4/5 rating. We are pleased to hear that you found our staff friendly, our prices reasonable, and our breakfast to your liking at NC466 Sleep Smithfield. These aspects are crucial for us as we strive to provide a welcoming and enjoyable experience for all our guests.While we are glad to receive your positive comments, we notice that the overall score is a 4 out of 5. We are committed to delivering excellence and would appreciate any feedback on areas where we might improve to ensure your next stay is a perfect 5/5. If there were specific aspects of your visit that could be enhanced, please let us know.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to your next visit.Warm regards,Nickie Childers, ManagerSleep Inn & Suites Smithfield, NC

10/10 Excellent

Shanell

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient
Stayed 6 nights in Apr 2024
Response from CAITB00 on 25 Apr 2024
Dear Shanell,Thank you for the excellent 5/5 rating and for taking the time to share your feedback about your stay at NC466 Sleep Smithfield. We are delighted to hear that you found our location to be very convenient, as we strive to provide a strategic and accessible setting for all our guests.Your satisfaction is very important to us, and it's encouraging to know that the location contributed positively to your experience. We hope everything else during your stay met your expectations as well, and we're committed to ensuring that your next visit is just as pleasant, if not more so.Should you have any other feedback or specific preferences for future stays, please don't hesitate to reach out to us. We value your input and look forward to welcoming you back soon.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to your next visit!Warm regards,Nickie Childers, ManagerSleep Inn & Suites Smithfield, NC

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and convenient
Stayed 1 night in Apr 2024
Response from Nickie Childers, General Manager on 23 Apr 2024
Dear Kathy,Thank you for taking the time to review your stay at NC466 Sleep Smithfield and for your rating of 4 out of 5. We're pleased to hear that you found our hotel clean and convenient. These are aspects we take great pride in, as we strive to provide a comfortable and accessible environment for all our guests.We aim for every guest’s experience to be exceptional, and we'd love to know what we could do to make your next visit a perfect 5-star stay. If there are specific areas where you feel we could improve or if there's anything in particular that you felt was missing during your stay, please let us know. Your feedback is invaluable to us as it helps us enhance our services and facilities.Please feel free to reach out to us directly with any further comments or suggestions.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to welcoming you back soon and hope to exceed your expectations on your next visit.Warm regards,

10/10 Excellent

Tommy

Stayed 4 nights in Mar 2024
Response from Nickie Childers, General Manager on 24 Apr 2024
Dear Tommy,Thank you for the excellent 5/5 rating! We're delighted to know that your experience at our Smithfield Sleep Inn & Suites met your expectations. It's always our goal to provide a comfortable and enjoyable stay for our guests, and we're glad to see that we achieved this with your visit.If there’s anything specific that you particularly enjoyed or if there are ways we can make your next stay even better, please let us know. We value your feedback and are always looking for ways to enhance our service.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to welcoming you back soon and hope to continue providing you with excellent service.Warm regards,

10/10 Excellent

Kristy

Travelled with partner
Liked: Amenities, property conditions & facilities
Welcoming, professional staff Clean, comfortable rooms Very good breakfast choices Easy access to a variety of restaurants
Stayed 1 night in Apr 2024
Response from XIT95I95 on 21 Apr 2024
Dear Kristy,Thank you for your wonderful review and for highlighting so many aspects of your stay at Sleep Inn & Suites Smithfield. We are thrilled to receive a 5-star rating from you!It's great to hear that our staff's welcoming and professional demeanor made a good impression on you. We strive to ensure all our guests feel right at home. We're also glad you enjoyed our clean, comfortable rooms and found our breakfast choices to your liking. It’s equally pleasing to know that our location provided easy access to a variety of local dining options, enhancing your overall experience.We appreciate your feedback and look forward to welcoming you back on your next visit. If there is anything more we can do to make your future stays even better, please do not hesitate to let us know.Warm regards,Hank DanielsSleep Inn & Suites Smithfield

10/10 Excellent

eufemia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Cleanliness 10/10
Stayed 1 night in Apr 2024
Response from XIT95I95 on 18 Apr 2024
Dear Eufemia,Thank you for your excellent review and for highlighting the cleanliness of Sleep Inn & Suites Smithfield. We are thrilled to receive a perfect score from you on this aspect!Our team works hard to ensure that our facilities meet the highest standards of cleanliness, and it's rewarding to know that our efforts have made a positive impression. We hope that your overall stay was just as satisfactory, and we look forward to welcoming you back soon.Should you need anything during your next visit or have further feedback to share, please don’t hesitate to reach out to us.Warm regards,Hank DanielsManager, Sleep Inn & Suites Smithfield

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed a good sleep at this location. Accessible room was close to the elevator.
Stayed 1 night in Apr 2024
Response from XIT95I95 on 18 Apr 2024
Dear Rebecca,Thank you for your excellent review and for sharing your experience at Sleep Inn & Suites Smithfield on Expedia. We're so glad to hear that you enjoyed a good sleep and found the accessibility of your room convenient.We strive to ensure all our guests have a comfortable and hassle-free stay, and your feedback is incredibly valuable to us. It’s great to know that the location of your room contributed positively to your visit.We hope to welcome you back soon for another pleasant stay. If there's anything we can do to make your next visit even more enjoyable, please don’t hesitate to contact us.Warm regards,Hank DanielsManager, Sleep Inn & Suites Smithfield

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff amazing. Top notch. Traveled with my Mom who had health issues and said numerous times let them know if we needed anything. Third time at this hotel in a year.
Stayed 1 night in Apr 2024
Response from XIT95I95 on 17 Apr 2024
Dear Michelle,Thank you so much for your wonderful review and for returning to Sleep Inn & Suites Smithfield for your stays. We're thrilled to hear that our check-in staff provided top-notch service and were attentive to your and your mom's needs during your visit.It’s always a pleasure to host you, and knowing that you've chosen our hotel repeatedly is the highest compliment we can receive. We are committed to ensuring that each visit is as comfortable and accommodating as possible, especially when health concerns are involved.We look forward to welcoming you back for your fourth visit! If there's anything specific you need for your next stay, or if there's any way we can assist further, please don't hesitate to contact us.Warm regards,Hank DanielsManager, Sleep Inn & Suites Smithfield

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Check in was easy. Breakfast was good. Room was very clean
Stayed 2 nights in Apr 2024
Response from XIT95I95 on 16 Apr 2024
Dear Sharon,Thank you for your perfect score and for taking the time to share your experience at Sleep Inn & Suites Smithfield! We're thrilled to hear that your stay was great, with an easy check-in process, enjoyable breakfast, and very clean room.Your feedback is invaluable to us as it helps us continue to deliver excellent service to our guests. We're so glad you had a memorable and comfortable visit, and we look forward to welcoming you back soon.Thank you again for choosing us for your stay!Warm regards,Hank DanielsManager, Sleep Inn & Suites Smithfield

6/10 Okay

Alana

Business traveller
Horrible customer service
Stayed 4 nights in Apr 2024
Response from XIT95I95 on 15 Apr 2024
Dear Alana,Thank you for taking the time to provide feedback on your recent stay at NC466 Sleep Smithfield. We are truly sorry to hear that you experienced less than satisfactory customer service, as this is certainly not the standard we aim to uphold.We take your concerns very seriously and would like to understand more about what specifically occurred during your visit that led to this perception. Addressing these issues is crucial for us to ensure they are corrected and that such experiences are not repeated.Thank you again for bringing this to our attention, and we hope to hear from you soon so we can provide a more positive experience in the future.Warm regards,HW Daniels, ManagerSleep Inn & Suites Smithfield, NC

8/10 Good

ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel, it does the job and I have no complaints. I did love the breakfast!
Stayed 2 nights in Mar 2024
Response from XIT95I95 on 15 Apr 2024
Dear Ashley,Thank you for your review and the 4/5 rating from your first stay with us at NC466 Sleep Smithfield. We're glad to hear that you had a satisfactory experience and that you loved the breakfast! It’s always our goal to provide a great start to the day for our guests.We appreciate your feedback as it helps us maintain and improve our services. Since this was your first time staying with us and you rated us 4 out of 5, we would love to know what additional elements or services could elevate your next stay to a perfect score. We're committed to making every guest's experience outstanding.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to welcoming you back and hope to exceed your expectations on your next visit.Warm regards,HW Daniels, ManagerSleep Inn & Suites Smithfield, NC

10/10 Excellent

Heven

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for decent price. No complaints.
Stayed 3 nights in Apr 2024
Response from xit95i95 on 10 Apr 2024
Dear Heven,Thank you for your fantastic 5/5 rating and for taking the time to share your experience at NC466 Sleep Smithfield. We're delighted to hear that you found value in your stay with us and that everything met your expectations. Our team strives to provide a comfortable and enjoyable experience at a decent price, and it's rewarding to know we succeeded.We appreciate your positive feedback and are glad that you had a satisfactory stay without any complaints. If there's anything specific that you particularly enjoyed or if you have suggestions on how we can make future stays even better, we'd love to hear from you.Thank you once again for choosing Sleep Inn & Suites Smithfield. We look forward to welcoming you back for another pleasant stay.Best regards,The Team at Sleep Inn & Suites Smithfield, NC

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great friendly staff!
Stayed 1 night in Apr 2024
Response from XIT95I95 on 10 Apr 2024
Dear Paul,Thank you so much for the wonderful 5/5 rating and for highlighting the cleanliness of our property and the friendliness of our staff at NC466 Sleep Smithfield. It's heartening to hear such positive feedback, as our team works hard to ensure a welcoming, clean, and comfortable environment for all our guests.Your kind words serve as a great motivation for us to continue delivering exceptional service. We're thrilled that our efforts have made a positive impact on your stay.Should you have any further feedback or if there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to the opportunity to welcome you back soon.Warm regards,The Team at Sleep Inn & Suites Smithfield, NC

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful, friendly staff
Stayed 1 night in Apr 2024
Response from Nickie Childers, General Manager on 9 Apr 2024
Dear Pat,Thank you for taking the time to leave a review of your recent stay at Sleep Inn & Suites Smithfield. We are delighted to hear that you had a positive experience with our staff and found them to be helpful and friendly. Providing excellent customer service is one of our top priorities, and we are thrilled that our team made a positive impression on you.We greatly appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

10/10 Excellent

Pat

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place to stay. The breakfast ok. Good price and close to Starbucks and other stores. Bed was comfortable. I would stay again
Stayed 2 nights in Apr 2024
Response from Nickie Childers, General Manager on 9 Apr 2024
Dear Pat,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you had a great experience during your stay at Sleep Inn & Suites Smithfield!It's fantastic to know that you found our hotel to be clean and comfortable. We take pride in providing a welcoming and well-maintained environment for our guests, and we're delighted that you enjoyed your accommodations.We appreciate your comments about our breakfast and are glad to hear that you found it satisfactory. Your feedback helps us improve and enhance the experience for all our guests.It's also wonderful to hear that you appreciated our convenient location near Starbucks and other stores. We strive to provide our guests with easy access to amenities and attractions in the area.Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit to Smithfield!Best regards,

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much nicer than the Florence South Carolina location.
Stayed 1 night in Apr 2024
Response from Nickie Childers, General Manager on 8 Apr 2024
Dear Dale,Thank you for choosing Sleep Inn & Suites Smithfield and for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay and found our property to be much nicer than the Florence, South Carolina location.Our team works hard to provide a comfortable and pleasant experience for all our guests, and it's rewarding to receive such positive feedback. We appreciate your kind words and are delighted that you had a great experience with us.If you have any further comments or suggestions, please feel free to reach out to us. We value your feedback and hope to have the opportunity to welcome you back again in the future.Warm regards,

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can walk to the restaurants
Stayed 1 night in Apr 2024
Response from Nickie Childers, General Manager on 8 Apr 2024
Hi Thomas,Thank you for your feedback! We're glad to hear that you found our location convenient for accessing nearby restaurants. We strive to provide a comfortable and convenient experience for all our guests, and we're thrilled that you enjoyed your stay with us.If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back on your next visit to Smithfield!Best regards,

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Apr 2024
Response from xit95i95 on 7 Apr 2024
Dear Thomas,Thank you for awarding us a perfect score of 5/5 for your recent stay at NC466 Sleep Smithfield. It's a pleasure to see such a positive rating, and we're thrilled that you enjoyed your time with us.While you haven't left specific comments, your high score speaks volumes, and we're grateful for the opportunity to have served you. Our team is dedicated to providing a welcoming, comfortable, and high-quality experience for all our guests, and it's rewarding to know we achieved this for you.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to welcoming you back in the near future.Best regards,The Team at Sleep Inn & Suites Smithfield, NC

10/10 Excellent

Shannon

Stayed 1 night in Apr 2024
Response from XIT95I95 on 5 Apr 2024
Dear Shannon,Thank you for awarding us a perfect score of 5/5 for your recent stay at NC466 Sleep Inn & Suites Smithfield. It’s fantastic to see such a positive rating, and we’re delighted that you had a satisfying experience with us.We strive to make every guest's visit enjoyable and comfortable, and your feedback serves as a wonderful encouragement to our team. If there are any specific aspects of your stay that you particularly enjoyed or if you have any suggestions for how we can make your next visit even better, we’d be thrilled to hear from you.Thank you again for choosing us for your stay. We look forward to the opportunity to host you again soon and continue to exceed your expectations.Warm regards,HW Daniels, ManagerSleep Inn & Suites Smithfield, NC

10/10 Excellent

Deward, Wilmington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and attentive. Check in was very fast and effortless. Room was clean and just what I reserved. Overall, I'm very happy with my decision to stay here.
Stayed 1 night in Apr 2024
Response from xit95i95 on 4 Apr 2024
Dear Deward,Thank you for sharing your excellent experience with us at NC466 Sleep Inn & Suites Smithfield. We are thrilled to hear that our staff's attentiveness, the efficiency of our check-in process, and the cleanliness of your room contributed to a pleasant and comfortable stay.It's particularly gratifying to know that we met your expectations in every way, and that you are happy with your decision to stay with us. Our team strives to provide the best possible service and accommodations, and feedback like yours serves as a wonderful affirmation of our efforts.We look forward to the opportunity to welcome you back should your travels bring you to Smithfield again. Thank you again for choosing Sleep Inn & Suites Smithfield. Wishing you safe and pleasant travels until we meet again!Warm regards,HW Daniels, ManagerSleep Inn & Suites Smithfield, NC

8/10 Good

Natasha

Liked: Cleanliness, property conditions & facilities
Check in staff was not a bit friendly, didn't welcome you and didn't bother to say thank you. Very curt in dealing with a customer.
Stayed 1 night in Apr 2024
Response from XIT95I95 on 3 Apr 2024
Dear Natasha,Thank you for taking the time to share your feedback with us. We sincerely apologize for any shortcomings in your check-in experience. Providing exceptional service and a warm welcome to our guests is of utmost importance to us, and we regret that we fell short of meeting your expectations on this occasion.Please know that your comments have been shared with our team, and we will address this matter internally to ensure that all of our guests receive the friendly and welcoming service they deserve.We appreciate your valuable feedback as it helps us improve and strive for excellence. If there's anything else you would like to discuss or if you have any further feedback, please feel free to reach out to us directly.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back and provide you with a much-improved experience in the future.Best regards,Nickie ChildersGeneral ManagerSleep Inn & Suites Smithfield

10/10 Excellent

James

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything is fine except this is the only Sleep Inn that bugs you until you pre-register. Irritating.
Stayed 1 night in Apr 2024
Response from XIT95I95 on 2 Apr 2024
Dear James,Thank you for taking the time to review your stay at Sleep Inn & Suites Smithfield. We're glad to hear that your overall experience was positive, as reflected in your 5/5 rating. It's always our goal to provide a comfortable and enjoyable stay for our guests.We understand your comment regarding the pre-registration process and apologize for any inconvenience this may have caused. Our intention with pre-registration is to streamline the check-in process for our guests, ensuring a smooth and efficient arrival experience. However, we appreciate your feedback and will consider your input as we continually seek to improve our guest services.Please know that your comfort and satisfaction are our top priorities, and we're here to make your stay as pleasant as possible. If there's anything we can do to enhance your experience during future visits, please don't hesitate to let us know.James, thank you again for choosing Sleep Inn & Suites Smithfield. We hope to have the opportunity to welcome you back soon, ensuring a stay that meets all your expectations without any inconvenience.Warm regards,

10/10 Excellent

Gerald

Stayed 1 night in Mar 2024
Response from XIT95I95 on 21 Apr 2024
For a brief and positive review like Gerald's on Expedia, here's a concise response that you could use:Guest Name: GeraldReview Platform: ExpediaRating: 5 out of 5Dear Gerald,Thank you for the excellent rating on Expedia! We're thrilled to see that you had a 5-star experience at Sleep Inn & Suites Smithfield. We strive to provide our guests with the best service and comfort during their stay, and your feedback is a valuable affirmation of our efforts.We look forward to welcoming you back soon for another great stay. If there’s anything we can do to make your next visit even more enjoyable, please let us know.Warm regards,Hank DanielsSleep Inn & Suites Smithfield

10/10 Excellent

Yvon

Liked: Cleanliness, staff & service, property conditions & facilities
No 1
Stayed 1 night in Mar 2024
Response from Lynn, Front Desk on 27 Mar 2024
Thank you for choosing our Sleep Inn & Suites in Smithfield and for your kind review! We strive to do our best!

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice.
Stayed 1 night in Mar 2024
Response from Lynn, Front Desk on 27 Mar 2024
Thank you for choosing our Sleep Inn & Suites in Smithfield and for your kind review!

10/10 Excellent

Barbara

Very nice
Stayed 1 night in Mar 2024
Response from Lynn, Front Desk on 27 Mar 2024
Thank you for choosing our Sleep Inn & Suites in Smithfield and for your 5 star review!

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud people ext door, are the walls thin
Stayed 1 night in Mar 2024
Response from Nickie Childers, General Manager on 24 Mar 2024
Certainly! Here's a response:Dear Joseph,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by the noise disturbance from neighboring guests. Ensuring a peaceful and comfortable stay for all our guests is a top priority for us, and we regret that this was not your experience.We understand the importance of soundproofing to maintain a peaceful environment, and we will look into ways to address any issues with noise transfer between rooms. Your feedback is invaluable to us as it helps us identify areas where we can improve.We hope that despite this issue, you were able to enjoy the other aspects of your stay with us. If you have any further concerns or if there's anything else we can assist you with, please feel free to contact us directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm regards,

10/10 Excellent

Rhonda V.

Stayed 1 night in Mar 2024
Response from XIT95I95 on 14 Apr 2024
Dear Rhonda V.,Thank you for your outstanding 5 out of 5 rating on Expedia! We are thrilled to see such positive feedback and truly appreciate you taking the time to share your experience at Sleep Inn & Suites Smithfield.We strive to provide an excellent stay for all our guests, and it's wonderful to know that we met your expectations. If there's anything you particularly enjoyed about your stay or if there are ways we can enhance your next visit, please let us know. We're always eager to hear from our guests and make every effort to continuously improve our service.Thank you once again for choosing us for your stay. We look forward to the opportunity to welcome you back in the near future.Warm regards,HW Daniels, ManagerSleep Inn & Suites Smithfield, NC

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities
Proximity to 95 and other hotels and restaurants.
Stayed 1 night in Mar 2024
Response from Nickie Childers, General Manager on 23 Mar 2024
Hi Carolyn,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our location convenient with easy access to Interstate 95 and nearby amenities.Your feedback is important to us as it helps us understand what our guests value most about their stay. We're always looking for ways to enhance our guests' experience, and your input is greatly appreciated.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,

10/10 Excellent

Maryann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at this hotel and again we were very highly satisfied very clean, courteous staff and decent breakfast choices easy to get on and off from I-95
Stayed 1 night in Mar 2024
Response from XIT95I95 on 21 Mar 2024
Dear Maryann,Thank you for your fantastic 5/5 rating and for choosing Sleep Inn & Suites Smithfield for your stay once again. We're delighted to hear that we were able to provide you with a highly satisfying experience for the second time. Our team is committed to maintaining high standards of cleanliness, courtesy, and service, and it's rewarding to know that these efforts have positively impacted your stay.We're glad that you found our breakfast choices to your liking and appreciated the convenience of our location near I-95. We understand how important both the start of the day and ease of travel are to our guests, and we're pleased to have met your expectations in these areas.Your continued satisfaction and decision to stay with us again are the highest compliments we could receive. We aim to ensure every guest feels welcome and valued, and feedback like yours inspires us to continue delivering excellence in all we do.Maryann, we're grateful for your feedback and look forward to welcoming you back for your third visit. If there's anything more we can do to make your next stay even more enjoyable, or if you have any suggestions, please don't hesitate to let us know. We're always looking for ways to enhance our guest experience.Thank you again for choosing Sleep Inn & Suites Smithfield. We eagerly anticipate your next stay with us.Warm regards,The Management TeamSleep Inn & Suites Smithfield, NC

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff and very cleanly hotel!
Stayed 1 night in Mar 2024
Response from Nickie Childers, General Manager on 19 Mar 2024
Dear Kaitlyn,Thank you for sharing your feedback about your recent stay at Sleep Inn & Suites Smithfield.We're delighted to hear that you found our staff welcoming and our hotel clean. Your positive comments are greatly appreciated and will be shared with our team.If there are any areas where you feel we could further improve, please don't hesitate to let us know. We value your input and strive to exceed your expectations.We hope to welcome you back for another enjoyable stay in the future!Warm regards,

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smithfield is the spot for a stopover as we travel from the north to the south. The hotel is convenient, clean and great service. If you enjoy outlet shopping this is the place to stay.
Stayed 1 night in Mar 2024
Response from XIT95I95 on 18 Mar 2024
Dear Margaret,Thank you for your excellent 5/5 rating and for sharing your positive experience at Sleep Inn & Suites Smithfield. We're delighted to hear that our hotel serves as your preferred stopover spot during your travels from the north to the south. Our team is committed to providing a convenient, clean, and welcoming environment for all our guests, and it's rewarding to know we've succeeded in making your stay enjoyable.We're glad that you appreciate the great service provided by our staff and the convenience of our location, especially for those who enjoy outlet shopping. Our proximity to shopping venues is indeed one of the perks of staying with us, and we're happy it adds value to your visit.Margaret, we're grateful for your feedback and are thrilled that you choose to stay with us during your travels. If there's anything more we can do to make your next visit even more enjoyable, or if you have any suggestions, please don't hesitate to let us know. We're always looking for ways to enhance our guest experience.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to welcoming you back for another great stay during your next trip.Warm regards,The Management TeamSleep Inn & Suites Smithfield, NC

10/10 Excellent

Madelaine

Stayed 1 night in Mar 2024
Response from XIT95I95 on 7 Apr 2024
Dear Madelaine,Thank you so much for your 5-star rating on Expedia! We're thrilled to know that your stay at Sleep Inn & Suites Smithfield met your expectations. Our team is dedicated to providing exceptional service and a comfortable, welcoming environment for all our guests. Your positive feedback is a wonderful testament to their efforts.We look forward to the opportunity to welcome you back to Sleep Inn & Suites Smithfield for another stellar stay.Warm regards,The Team at Sleep Inn & Suites Smithfield, NC

8/10 Good

Paul

Property was clean room was comfortable! Was a positive experience
Stayed 1 night in Mar 2024
Response from XIT95I95 on 18 Mar 2024
Dear Paul,Thank you for taking the time to share your experience with a 4/5 rating for Sleep Inn & Suites Smithfield. We're pleased to hear that you found our property clean and your room comfortable, contributing to a positive experience during your stay. Our team is dedicated to maintaining high standards of cleanliness and comfort for all our guests, and it's rewarding to know that we've met your expectations.We always aim to provide an exceptional experience for our guests, and feedback like yours is invaluable as it helps us identify areas where we can continue to improve and excel. If there's anything specific that you believe could enhance our service or if you have suggestions for improvement, we would love to hear from you. Your insights are crucial in guiding our efforts to offer an even better stay for all our guests in the future.Paul, we're grateful for your feedback and are glad that you had a positive overall experience with us. If there's anything more we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We're always looking for ways to enhance our guest experience.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to welcoming you back for another great stay.Warm regards,The Management TeamSleep Inn & Suites Smithfield, NC

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from XIT95I95 on 13 Mar 2024
Dear Ricky,Thank you for your excellent 5/5 rating of Sleep Inn & Suites Smithfield. We're delighted to know that your stay with us met your expectations and that you had a positive experience. Our team is committed to providing exceptional service and ensuring that every guest enjoys a comfortable and welcoming environment.We would love to hear more about what made your visit memorable. Whether it was the cleanliness of our facilities, the friendliness of our staff, or the comfort of your accommodations, your feedback is invaluable to us as we continue to strive for excellence in everything we do.Should you have any further feedback or if there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We're always looking for ways to enhance our guest experience.Thank you again, Ricky, for choosing Sleep Inn & Suites Smithfield. We look forward to welcoming you back for another exceptional stay.Warm regards,The Management TeamSleep Inn & Suites Smithfield, NC

10/10 Excellent

Alice

Stayed 4 nights in Mar 2024
Response from XIT95I95 on 3 Apr 2024
Dear Alice,We're absolutely delighted to receive your 5-star rating on Expedia! It's heartwarming to know that your stay at Sleep Inn & Suites Smithfield met your expectations. Our team is dedicated to providing a comfortable and enjoyable experience for all our guests, and it's always rewarding to see our efforts recognized.Thank you once again, and we hope to have the pleasure of hosting you again in the near future.Best wishes,HW Daniels, Manager at Sleep Inn & Suites Smithfield, NC

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service
Clean, quiet
Stayed 1 night in Mar 2024
Response from XIT95I95 on 11 Mar 2024
Dear Margaret,Thank you for your excellent 5/5 rating and for taking the time to share your experience at Sleep Inn & Suites Smithfield. We're delighted to hear that you found our hotel to be clean and quiet, two qualities we strive to consistently provide to ensure a comfortable and restful stay for all our guests.Our team takes great pride in maintaining high standards of cleanliness and tranquility throughout our property, and your feedback is a wonderful affirmation of their hard work. We understand how important a peaceful environment is for our guests, whether they're staying for business, leisure, or a bit of both.Margaret, we appreciate your concise and positive review. If there's anything more we can do to make your next visit even more enjoyable, or if you have any suggestions, please don't hesitate to let us know. We're always looking for ways to enhance our guest experience.Thank you again for choosing Sleep Inn & Suites Smithfield. We look forward to welcoming you back for another serene and spotless stay.Warm regards,The Management TeamSleep Inn & Suites Smithfield, NC

8/10 Good

Jeff

Liked: Staff & service, amenities, property conditions & facilities
Overall the stay was good. I did take off a star because the front desk was rude when I called to ask for the WiFi password and there were a few bugs in the bathroom upon check in.
Stayed 1 night in Feb 2024
Response from Nickie Childers, General Manager on 6 Mar 2024
Hi Jeff,Thank you for taking the time to share your feedback with us. We're glad to hear that overall, your stay at Sleep Inn & Suites in Smithfield was good.However, we're truly sorry to hear about your experience with the front desk staff and the issue with bugs in the bathroom. Please accept our sincerest apologies for any inconvenience caused. Rest assured, we take your feedback seriously, and we'll address these concerns with our team to ensure that similar incidents don't happen again in the future.If there's anything else we can do to make it up to you or if you have any further comments or suggestions, please don't hesitate to reach out to us.We appreciate your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for a much-improved stay.Best regards,

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Mar 2024
Response from Nickie Childers, General Manager on 4 Mar 2024
Dear Claudette,Thank you for sharing your positive feedback regarding your recent stay at Sleep Inn & Suites Smithfield.We are thrilled to hear that you had a great experience with us. Our team takes pride in providing exceptional service and creating memorable stays for our guests, and it's wonderful to know that we succeeded during your visit.If you have any specific highlights or suggestions you'd like to share with us, please feel free to reach out. We value your input and use it to continually improve our services.Thank you for choosing Sleep Inn & Suites Smithfield. We look forward to welcoming you back for another great stay in the future!Warm regards,

10/10 Excellent

Linda

Stayed 1 night in Mar 2024
Response from XIT95I95 on 24 Mar 2024
Dear Linda,Thank you for the fantastic 5 out of 5 rating on Expedia. We're thrilled to receive such positive feedback and are grateful for the opportunity to have served you during your stay at Sleep Inn & Suites Smithfield.Our team is dedicated to providing an exceptional experience for every guest, from the comfort of our accommodations to the quality of our services. It's rewarding to know that we were able to meet your expectations and contribute to a memorable stay.We would love to hear more about what made your experience with us stand out. Whether it was our attentive staff, the cleanliness of our facilities, or any other aspect of your stay, your insights are invaluable to us as we strive to maintain and improve our high standards.Should you have any further feedback or if there's anything specific that made your stay enjoyable, please don't hesitate to share. We're always looking for ways to enhance our guest experience.Thank you again, Linda, for choosing Sleep Inn & Suites Smithfield. We look forward to the opportunity to welcome you back for another outstanding stay in the future.Warm regards,The Management TeamSleep Inn & Suites Smithfield, NC

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before. It is very clean and comfortable. Staff are pleasant and helpful.
Stayed 1 night in Mar 2024
Response from XIT95I95 on 3 Mar 2024
Dear Francis,Thank you for your glowing 5 out of 5 review on Expedia and for choosing to stay with us again at Sleep Inn & Suites Smithfield. We're delighted to hear that you consistently find our hotel clean and comfortable, and that our staff's pleasantness and helpfulness stand out during your visits.Our team takes great pride in maintaining a welcoming and supportive environment for all our guests, and your feedback is a wonderful affirmation of their hard work. We believe that a clean, comfortable stay and friendly service are key to a memorable hotel experience, and we're thrilled to have met your expectations once again.We're grateful for your continued patronage and look forward to welcoming you back for another pleasant stay. If there's anything specific you enjoyed during your stay or if you have any suggestions on how we can make your next visit even better, please don't hesitate to let us know.Thank you again, Francis, for sharing your experience. We can't wait to serve you again soon.Warmest regards,The Management TeamSleep Inn & Suites Smithfield, NC

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nickie Childers, General Manager on 2 Mar 2024
Hi Thomas,Thank you for leaving us a perfect 5/5 review! We're delighted to hear that you had such a wonderful experience at Sleep Inn & Suites in Smithfield.If there's anything specific that stood out to you during your stay or any suggestions you have for us, we'd love to hear more about it. Your feedback helps us ensure that we continue to provide exceptional service to all our guests.We hope to have the pleasure of welcoming you back soon for another fantastic stay!Best regards,

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great valve for overnighter, clean, quiet and comfortable. Friendly staff and close to shopping and lots of dining choices :)
Stayed 1 night in Feb 2024
Response from XIT95I95 on 29 Feb 2024
Dear Dale,Thank you for your fantastic 5/5 review! We're delighted to hear that you found Sleep Inn & Suites Smithfield to offer great value for an overnight stay, along with the cleanliness, quietness, and comfort that all our guests should expect.It's wonderful to know that our staff's friendliness stood out to you. We believe that a warm welcome and attentive service are key to a memorable stay. Additionally, we're glad that our convenient location close to shopping and a variety of dining options added to the enjoyment of your visit.Your satisfaction is our top priority, and feedback like yours reaffirms the hard work we put into ensuring every guest's stay is enjoyable. If there's anything more we can do to make your next stay even better, or if you have any suggestions, please don't hesitate to reach out to us.Thank you again, Dale, for choosing us and for taking the time to share your experience. We look forward to welcoming you back to Sleep Inn & Suites Smithfield for another pleasant stay.Warmest regards,H.W. DanielsManager, Sleep Inn & Suites Smithfield, NC

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, amenities
Clean and friendly
Stayed 1 night in Feb 2024
Response from Nickie Childers, General Manager on 28 Feb 2024
Dear Rachel,Thank you for your feedback. We're delighted to hear that you found our hotel to be clean and our staff friendly during your stay. Your satisfaction is our priority, and we appreciate your acknowledgment of our efforts in maintaining a welcoming environment. If there's anything specific you believe we could improve upon to enhance your experience further, please don't hesitate to let us know. We value your input and hope to have the opportunity to exceed your expectations in the future.Warm regards,

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast should start a bit earlier (5a.m). Thanks
Stayed 1 night in Feb 2024
Response from Nickie Childers, General Manager on 28 Feb 2024
Thank you for your feedback, Timothy! We're delighted to hear that you had a great experience during your stay with us. Your suggestion regarding the breakfast timing is noted, and we'll definitely take it into consideration for future improvements. We appreciate your valuable input, and we hope to welcome you back soon. If you have any more suggestions or feedback, feel free to reach out to us. Have a fantastic day!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I did NOT like the trash truck loading trash at 2 or 3 am in the morning. It is often hard to sleep in a strange place and a trash pick up was totally unnecessary! Why could the truck come in the afternoon before check in. ???
Stayed 2 nights in Feb 2024
Response from Nickie Childers, General Manager on 27 Feb 2024
Dear Stephen,Thank you for sharing your feedback regarding your recent stay at Sleep Inn & Suites Smithfield. We sincerely apologize for the inconvenience caused by the early morning trash pick-up. We understand how important a restful night's sleep is for our guests, and we regret that this disrupted your experience.We will address this issue with our waste management service to explore alternative pick-up times to minimize disturbances for our guests in the future. Your feedback is valuable to us as it helps us improve our services and ensure a more comfortable stay for all our guests.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future. If you have any further concerns or if there's anything else we can assist you with, please feel free to reach out to us directly.Warm regards,

10/10 Excellent

Barbara, Mount Wolf

Travelled with family
Liked: Amenities
Facility was clean & pleasant. Breakfast is basic. Highly recommend.
Stayed 1 night in Feb 2024
Response from Nickie Childers, General Manager on 26 Feb 2024
Dear Barbara,Thank you for choosing to stay at Sleep Inn & Suites Smithfield and for taking the time to share your feedback with us. We truly value your comments and appreciate your recommendation.We're delighted to hear that you found our facility to be clean and pleasant. Providing a comfortable and welcoming environment for our guests is one of our top priorities, and we're glad to see that we met your expectations in this regard.Your feedback regarding our breakfast is also appreciated. While we offer the basic hot breakfast with waffles, sausage, eggs, yogurt, toast, muffins and cereal we are always looking for ways to enhance our offerings to better serve our guests. We will take your comments into consideration as we continue to improve our amenities.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out to us.Warm regards,

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient!
Stayed 1 night in Feb 2024
Response from Nickie Childers, General Manager on 26 Feb 2024
Dear Frank,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found your stay at Sleep Inn & Suites Smithfield to be clean and convenient. Providing a comfortable and hassle-free experience for our guests is our top priority, and we're glad to see that we met your expectations in this regard.If there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know. We value your feedback and look forward to welcoming you back for another enjoyable experience.Warm regards,

10/10 Excellent

Kevin

Stayed 1 night in Feb 2024
Response from XIT95I95 on 21 Mar 2024
Dear Kevin,Thank you for awarding us a perfect 5 out of 5 rating on Expedia. We're thrilled to receive such positive feedback and are grateful for the opportunity to have served you during your stay at Sleep Inn & Suites Smithfield.Our team is dedicated to providing an exceptional experience for every guest, from the comfort of our accommodations to the quality of our services. It's rewarding to know that we were able to meet your expectations and contribute to a memorable stay.We would love to hear more about what made your experience with us stand out. Whether it was our attentive staff, the cleanliness of our facilities, or any other aspect of your stay, your insights are invaluable to us as we strive to maintain and improve our high standards.Should you have any further feedback or if there's anything specific that made your stay enjoyable, please don't hesitate to share. We're always looking for ways to enhance our guest experience.Thank you again, Kevin, for choosing Sleep Inn & Suites Smithfield. We look forward to the opportunity to welcome you back for another outstanding stay in the future.Warm regards,The Management TeamSleep Inn & Suites Smithfield, NC