GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Deluxe room
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Premier Room
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Meritus Club
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Located on Orchard Road in the heart of Singapore, Mandarin Orchard Singapore offers nearly 30,000 square feet of function space. There are 14 meeting rooms and three ballrooms on site, all equipped with audiovisual equipment and Internet access (surcharge). An event staff is employed by the hotel and wedding services are available.
Recreational amenities at the hotel include an outdoor swimming pool with a poolside bar, fitness center, and tennis court. The hotel also offers tour assistance and has a concierge desk. There are six dining options at the Mandarin Orchard Singapore and offerings include traditional Singaporean dishes, Western fare, and light snacks. 24-hour room service is also available. Additionally, the hotel features complimentary parking, airport transportation (surcharge), limo or town car service, and a multilingual staff.
Rooms
There are 1,051 guestrooms in the 39-story Mandarin Orchard Singapore. All rooms are outfitted with business features including desks, high-speed wired and wireless Internet access (surcharge), direct-dial phones with voicemail, and complimentary newspapers.
Other room amenities include cable televisions, coffee/tea makers, minibars, complimentary bottled water, in-room safes, and iron/ironing boards. Each room has a private bathroom with complimentary toiletries, bathrobes, slippers, a hair dryer, and a bathrooms phone.
Room Amenities
Recreation
Mandarin Orchard Singapore features a fitness centre with a range of cardio equipment including cycles and rowing machines, in addition to weight machines and free weights. A sauna and steam room are also on site. Guests also have access to tennis court and swimming pool on level five.
The recreational activities listed below are available either on site or nearby; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Mandarin Orchard Singapore
of guests recommend
out of 68 reviews
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Showing 1 - 10 results (of 68) · See more Mandarin Orchard Singapore reviews
“Beautiful Hotel”
Amazing hotel with great service. Would definitely go back every time I'm in Singapore.
“Liking it more than before”
I've stayed here quite a few times, but every time it didn't impress me much and I started staying elsewhere. This time was different. They seem to have sorted out many issues. The rooms are now clean, and quiet. The location can't get any better. This is probably the very best located hotel in Singapore. Housekeeping needs to be fired. I had to call them at least 5 times in 5 days to get various things. They'd always forget one thing or another. The reception is a bit impersonal, as is the entrance. it would help if they were warmer. It's all too clinical. All said. It works. Stay there. I had a non-smoking room. Main Tower. 13th Floor.
“Great location”
Great location for shopping and access to the MRT in Singapore. Hotel room was nice but the walls were pretty thin so we could hear the people next door even when they were talking normally. Overall a good value for the location.
“Great location, good size room”
Room is quite large and spacious - bed was firm so would have prefered a softer bed. Woke up one morning with a bite mark on my eye so I believe there are some bed bugs or mites. Check out was extended to 3pm so was appreciative that the hotel was able to accomodate our late flight at no charge. Great location just on Orchard Road next to Takashimya shopping centre.
“perfect location but”
Rooms condition is old. TV and entertainment choice sub-standard. Gym needs upgrade.
“Sweet Stay”
Although short, I enjoyed my stay at the Mandarin Orchard. The service was impeccable and the location was pretty close to most of my meetings. The rooms were very comfortable and tasteful.
“outstanding service, staff was great, I stay there again”
Fantasic location, wonderful shopping I high recommend staying there. The best and friendly service I have ever recieved.
“at the heart of the shopping strip”
recently renovated hotel sitting atop 4 levels of boutique shops. Didn't have my requested room configuration available upon arrival, but upgraded the next day. Wifi rates pretty expensive, but free connection available in the shopping area, with decent seating areas. 3 min walk to MRT station
“Raya visit to SG”
normally i have no complains for Mandarin Orchard...but for this stay, the hotel booked us one of the rooms from their ol wing...me and wife were horific for the horrendous ID design of the room :(
“outside looks are not everything”
Arriving was greeted by a helpful porter, reception checking in started with SORRY SIR we only have a room with two single beds. On not being happy the girl went off and came back to say she has a room in the main wing thats ok I said, on going to floor 12 a smell of cigarette smoking was in the passage we asked for a non smoking room in booking. After the bags came we went to reception and saw a lady named ROCHELLE and told her of the smell, she said come back tmrw after 2pm and I will change your room. Well going to reception at 2.10pm ROCHELLE was hv a 30min break, so we came back again at 3pm. She was busy with other customers and said wait for 10 mins, then she took us to the 12th flr in orchid wing. The room was bigger and we moved there no smell of smoking, on waiting and waiting for our luggage to come from the other room we went to reception and told them then we left and went for dinner. Next day on opening the curtains we found the wallpaper was falling off the wall and also water stains on other parts so I took photos so we dont get the blame for that, also returning back to the room later in afternoon a friendly COCKCROACH was on the wall in the passage so I squashed it with my foot, this you can see on security footage if they want to look for that part. the rest of our stay was ok until we went past the reception to the mandarin gallery then I noticed the fire door being held open with some thin rope. dont be fooled by the name the star rating should be 3.
Showing 1 - 10 results (of 68) · See more Mandarin Orchard Singapore reviews
333 Orchard Road Singapore, 238867 Singapore
Nearby Points of Interest
Location Highlights
The preferred airport for Mandarin Orchard Singapore is Singapore (SIN-Changi) - 18 km / 11.2 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Orchard Road, Singapore: No other place rivals Orchard Road for its concentration of trendy and upscale shopping centers. Ngee Ann City has everything under one roof, from designer labels and street wear, to jewelry and fast food. Paragon has a string of high-end boutiques and fine eateries, while Hereen and Far East Plaza cater to young crowds. Dont miss Tangs, Wisma Atria, and Centrepoint for multi-brand shops.
333 Orchard Road Singapore, 238867 Singapore
