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Reviews of Margaritaville Resort Casino

4 out of 5
Margaritaville Resort Casino
777 Margaritaville Way, Bossier City, LA

Reviews

8.2

Very good

Rating 10 - Excellent. 961 out of 1860 reviews" "
Rating 8 - Good. 411 out of 1860 reviews" "
Rating 6 - Okay. 233 out of 1860 reviews" "
Rating 4 - Poor. 139 out of 1860 reviews" "
Rating 2 - Terrible. 116 out of 1860 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Thad

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and friendly
Stayed 1 night in Apr 2024

8/10 Good

Lori

Travelled with partner
Liked: Staff & service, amenities
Our room was huge and had a balcony overlooking the Red River. The views were beautiful! Upon first entering the room we were blown away by it but on closer inspection it was quite run down. Almost everything in the room needed to be repaired to some level and the bathroom wasn’t very clean. Bed was comfortable and shower had good water pressure but we did lose water pressure in the sinks a few times. Shower was small and awkward to use due to the layout but overall it was okay. I would recommend staying here but don’t go in with high expectations of a luxury experience.
Stayed 3 nights in Apr 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024

10/10 Excellent

DeShayna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and staff was polite! The downfall that has nothing to do with my stay, but the shopping on the boardwalk was limited!
Stayed 2 nights in Apr 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant need to stay open later on the weekends. We (large group) had gone to a concert and when we got back there was no where to eat except the sports bar ( greasy food ).
Stayed 1 night in Apr 2024

10/10 Excellent

taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Check was barely friendly. Definitely need more dining options open later. The cafe was understaffed and slow. Was more worried about cashing a register than acknowledging us.
Stayed 1 night in Apr 2024

6/10 Okay

Alisa

Business traveller
Liked: Amenities
Rooms not being cleaned even with a 2nd request.
Stayed 4 nights in Mar 2024

6/10 Okay

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but if you've ever been to a Margaritaville, it cab can be deceiving. The pool area was nothing special. If that doesn't bother you than its a nice hotel with a casino and several dining options within and around the hotel.
Stayed 2 nights in Apr 2024

2/10 Terrible

Shelley, Carthage

Travelled with partner
Disliked: Staff & service, amenities
I paid for a deluxe king room no smoking for my son and his wife for the night after their wedding, they arrived around midnight to find out their room that I had already previously paid for had been given to someone else and all they had left was a regular smoking room, the employee told off on them by saying we had a big event this weekend so we only have a few smoking rooms left, sooooo since my son did not check in early his paid in full room had obviously been given to people who checked in earlier than him, so they sold his room out from under him. My reservation for him had cleared my credit card back in January for the deluxe king room no smoking.... I have never heard of such that they do not honor previous booking that you get whatever room is available at check in ....my son is allergic to cigarettes and was only offered a regular smoking room when I had already paid for a deluxe king non smoking room months prior ....Expedia was exceptional at promptly refunding my money since Margaritaville gave our room away, so they went to the Horseshoe which was glad to have us a customer!! This was ridiculous and unacceptable on his wedding night, what a disappointment!!! We will not be back !!!!!!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
The players in the casino were rude.
Stayed 2 nights in Apr 2024

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location and atmosphere of the hotel. The room was very spacious and beds were super comfortable. Our dislike was the amount of cigarette smoke in the lobby, restaurant and elevator,
Stayed 1 night in Apr 2024

2/10 Terrible

Melissa

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
This is the 2nd time I stayed there both times horrible. This time on was waiting on the front person for 20 mins while she was playing on the computer then had to get my keys exchanged 3 times because they didn’t program right. We were on the 18th floor so that is inconvenient. The staff is not friendly or helpful super rude and short. Restaurant hours were not correct and also staff was short staffed and wait service was not like we are used to in a casino. We went to eat at the restaurants that were never open per the website. Pool bar was closed as well. Just overall a waste
Stayed 4 nights in Apr 2024

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

scott, poway

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Bristy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy are stay!
Stayed 1 night in Apr 2024

8/10 Good

Gerard, Pittsfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this property.
Stayed 1 night in Apr 2024

10/10 Excellent

Raghda

Liked: Staff & service, property conditions & facilities
A nice place , very welcoming , staff great
Stayed 1 night in Apr 2024

10/10 Excellent

KaTasha, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Everything!
Stayed 2 nights in Apr 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Amenities, property conditions & facilities
Awesome hotel and casino
Stayed 1 night in Apr 2024

10/10 Excellent

Brandon

Great
Stayed 1 night in Apr 2024

10/10 Excellent

William

Travelled with family
Excellent place to stay. Nice room, several choices for onsite good dining, and having casinos and entertainment right in the lobby is so fun!
Stayed 1 night in Apr 2024

10/10 Excellent

Meshelle

Travelled with partner
Liked: Cleanliness, staff & service
MOST of the staff are Amazing, some are not. The rooms need a microwave.
Stayed 1 night in Apr 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe. Close to dining options. Great restaurant in hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Kasey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Very clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Heather

Stayed 1 night in Apr 2024

10/10 Excellent

Bristy

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy are stay!
Stayed 1 night in Mar 2024

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
L
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Liked: Amenities, property conditions & facilities
Very friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Charlotte, Sterlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Lyndsie

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed multiple times at Margaritaville but being woke up at 6am with “tests” over the intercom and no power with THREE sleeping babies just really left a bad taste in our mouths. 30 minutes after we got our children calm and back asleep we was all rudely awaken again. It was hot and miserable for us.. why they chose 6am for that I will never know but after being woken twice with screaming kids all before 7 we got irritated and left immediately and drove 3 hrs home. Unfortunately as much as we love it here, we won’t be back because we had a less than desirable stay. The good parts are it’s always very clean and comfortable but if I wanted to be woken up with no power and screaming babies I would have stayed home.

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place to stay very goo We will definitely be coming back.
Stayed 1 night in Mar 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and clean rooms
Stayed 1 night in Mar 2024

6/10 Okay

Megan

Travelled with partner
Liked: Cleanliness, staff & service
We did not have hot water the morning we left. The casino floor did not have many games open to play during the day. Only slot machines. The hot tub also did not work on our first night and was only mildly warmer our second night.
Stayed 2 nights in Mar 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Margaritaville Hotel/Casino in Bossier City had a very fresh, clean room with spacious, clean, modern bathroom. That makes all the difference! Very fast/efficient elevators made it a breeze to go up to the room and back down to the floor in case you forgot something. The food at the sports bar was fantastic!! You have to have the breakfasts there! The burgers were also special! Two complaints I have are that all but one eatery was closed by 9pm on a Thursday night! It makes it tough for those who drive in from a good distance and want to checkin and have a bite at night. The other complaint is that Valet parking was closed when we arrived at 8:30pm! That’s pretty ridiculous. Valet goes a long way to making a guest’s stay extra special. Without that, the stay starts on a huge downer! Not good. Combine that with closed restaurants and you’re lucky I have 4 stars!
Stayed 1 night in Mar 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Mark, Slidell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for business travel because everything is within the casino or nearby.
Stayed 1 night in Mar 2024

6/10 Okay

Katy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff was extremely rude at check in. I was traveling with my family for a funeral and the staff yelled at me for not moving fast enough. The property stinks like cigarette smoke even in our non smoking rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Dorothy

Liked: Property conditions & facilities
Great Stay, we had a blast. Everything was great
Stayed 2 nights in Mar 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place...but probably the new normal in all places...if you want daily maid services you must tell them at check in...or you will not get anything...but we will be back.
Stayed 4 nights in Mar 2024

6/10 Okay

Michael

Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Jo

Travelled with family
It was OK
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff has been nothing but helpful and nice! The restaurant Dragos was questionable, but the hotel is a great stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Stayed 1 night in Mar 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time
Stayed 1 night in Mar 2024

6/10 Okay

Anna

Stayed 1 night in Mar 2024