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Reviews of Lee Gardens Hotel Shanghai

3.5 out of 5
Lee Gardens Hotel Shanghai
No.255 Dong An Road Shanghai China, Shanghai, Shanghai

Reviews

8.2

Very good

Rating 10 - Excellent. 121 out of 379 reviews" "
Rating 8 - Good. 199 out of 379 reviews" "
Rating 6 - Okay. 43 out of 379 reviews" "
Rating 4 - Poor. 10 out of 379 reviews" "
Rating 2 - Terrible. 6 out of 379 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will be happy to stay here
Very good hotel, I always stay there when I am in Shanghai. It closes to subway station for 2 lines. Delis are near by. But when they have group tour people check in, you need wait longer time to check in.

10/10 Excellent

Manpreet Singh, New Delhi, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel very close to City Centre and Metro
The hotel stay was a great experience and would highly recommend for all tourists visiting Shanghai to attend the exhibition at Expo centre. The hotel is very centrally located and walking distance from the Metro stations. Nice warm place, wish to stay at the same place during my next visit to Shanghai. Thanks

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michael

Liked: Room comfort
no late check out for night flight passengers
I actually booked there again as Pine city hotel was not offering doubled bedrooms which is nearer to my relatives. I tried to have a free night porridge the night I arrived but to no avail. room service was up to 10.30 pm I asked for it around 11.15pm some flexibility can help and is called customer service. frontliner should improve there communication skill, helpful but language barriers. but i really appreciated the young man on the lobby part always trying his best and looking for a way to help. even tried to order Pizza for me on his phone. as a double room rate expect that slippers are replaced by pair which was not the case this time. concerning tea and coffee some additional milk would be appreciated. I again could not have a later check out until 15.30 from the duty manger in service,as my flight is at 22.30. i do believe for a hotel with these rates at least a free shuttle should be given to or from the airport , i had it with regal hotel in hk, and very good and even for late check out. i wanted to join in the wechat frequent customers but it is only in chinese and not very clear. missing for the rate, at least a free meal, a free shuttle and late check-out which some CCinn gives.

8/10 Good

wu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient hotel
nice

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reasonably price hotel especially for long term st
out of the Shanghai beaten tracks

8/10 Good

Verified traveller

6/10 Okay

Paul, Hong Kong

Liked: Cleanliness, room comfort
OK if you are looking for a "value" stay.
The hotel was quite "local" in that there were only a few staff who spoke English. There were also some "oddities" like no fridge in room and only tea to use with the kettle - no coffee. In terms of value I would stay again but it would not take much for the staff to make this hotel a truly "international" one.

2/10 Terrible

US traveler , Phoenix, az

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay there for 2 night, do not want to come back.

6/10 Okay

Virginia

Disliked: Staff & service
Not worth the rating. Give this hotel a pass.
WIFI drops. Difficult to get on; front desk staffs NOT helpful. Didn't want to expend any extra effort. Not worth the rating.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel next to subway station line 7.
Friendly staff including the cleaning ladies. When I didn't need my room cleaned I would put the "Privacy Please" card on the door knob. They would leave a card under the door letting me know they stopped by and I could call for cleaning. On top of that I would receive a phone call late part of the afternoon if I wanted cleaning done, much appreciated.

10/10 Excellent

kkm, tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Big bath tub! Clean room and bed. Good price to stay.

8/10 Good

Michael, Mauritius

Liked: Cleanliness
costly and no value added for a second visit.
being my second stay in the hotel i would have wish a value added service but no such thing, not even a late check out at 6pm for a last shower before a 10pm flight. At least this time they did not call the police station to know if i entered the country legally! i do believe that for such amount of money we could at least have breakfast in it and a bigger room. I reckon that they should have mentioned maintenance during this period. I tried a CCINN in Liuzhou and frankly they get a better score than Lee Gardens hotel.

10/10 Excellent

Peter, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An overall excellent hotel. Guy
The carpet in room should be cleaned/shampooed more frequently. Breakfast is adequate. It has something for every taste. The service is very good. I would stay at this hotel again if I visit Shanghai again.

10/10 Excellent

Paula, Orange Park, Florida USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful hotel with very comfortable rooms. I love the large bathroom & the tub was so big. Everything I needed was there in the hotel. I had a very relaxing stay & would stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in lively neighborhood.
In Shanghai for a conference at a university around the corner. Very nice hotel - well maintained, very friendly staff (enough of whom speak at least some English, with the person in charge of the front desk always being fluent). Didn't use the restaurant or gym facilities. My only complaint is that the kitchenette in friend's room was ill-equipped. Well, not equipped at all. Fortunately, there's a Carrefour around the corner and it was easy to pick up a cheap pot, some cheap kitchen utensils, and some simple table service. (It really was cheap, and we were going to be here for 5 nights.) We prefer to cook when we can because of my friend's dietary restrictions. There are plenty fo appealing restaurants in the area, and it's a bustling lively neighborhood that also has a nice park about 15 minutes walk away. Right on the #4/#7 subway line. Overall, very happy, and intend to extend my trip one night to squeeze in another meeting.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, convenient and comfortable
The hotel is clean and room is spacious. Comfortable and relaxing.

10/10 Excellent

NESSAabv

Liked: Cleanliness, staff & service, room comfort
business
nice big clean rooms,good breakfast ,near the metro station,friendly staff

6/10 Okay

Kue-Yu

8/10 Good

yinyin, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good location
Location is very good. Metro just downstairs and easy to go anywhere. Room is quite nice, front desk is very friendly. The only small issue is the lift, too slow... And during morning peak time one lift is out of service, need to wait for more than 10 min to wait for lift.

8/10 Good

GLORIA, Macau

Liked: Staff & service, property conditions & facilities
Not as expected.
Other than water can't get off the bath tub in our first night of stay, other things are okay.

10/10 Excellent

HATEDISHONESTY

Liked: Cleanliness, staff & service, room comfort
Not one thing lacking...
This is a great hotel with great staff. Everything was provided for. Every need was answered promptly and the whole team provided first class service. No complaints of any kind. The hotel is on top of a Metro station so it is easy to commute to any place in Shanghai.

8/10 Good

Boon Lye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located by the metro
Overall very satisfied with the hotel, its service, room and location

4/10 Poor

A Dennis, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor maintance and no English TV. Skip it.
I choose this hotel based on the fact that the place I stayed before had no English TV. This hotel had TV in 7 languages. It did not. It had Chinese and one Japanese station. No in hotel movies as advertised. The wall paper on the wall where the TV was on was pealing at all the seams. There was cigarette ash by the waste bin in the bathroom when I arrived and it was there when I left. The fountain in the hall on my floor did not work. All indicates a general gross lack of upkeep and housekeeping. The bed was like a cloth covered piece of plywood and I could not get a taxi to stop for me that night to go to dinner. There are nicer hotels for the same price, I'd skip this one.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facility and excellent staff
Very nice facility and room. Staff provided exccellent support.

10/10 Excellent

Jenny, Portland, Oregon, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Home Hotel
I stayed in this hotel for many, many times. It is a very nice, clean hotel, good location (near subtrain #4 & #7). People are friendly. Price is very good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tai, Little Rock. Arkansas USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Everything are The Best.

8/10 Good

World TZT

good
Overal not a bad choice, not a far distance from everything.

8/10 Good

Cam, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Getting a taxi is a problem in this location due to limited parking space.other than that it is a pleasant stay with friendly staffs. Another feedback is if we want to extend our stay with the same rate we hav to book ourselves again which quite troublesome. I end up booking through another website for extension of day

10/10 Excellent

Mom, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, convenient location
Staff here very helpful and easy to communicate with, everyone at Front Desk area spoke English. The Concierge arranged for train tickets for us and cab to airport. Breakfast included in our stay, the buffet was great, large selection of different types of foods including Western Breakfast. Room was very comfortable, clean, had large bathroom with plenty of hot water.

8/10 Good

Summer in shanghai

Liked: Cleanliness, room comfort
The hotel facility looks pretty well maintained
We had a pleasant stay. Room is clean and comfortable, the hotel staffs are polite and helpful

10/10 Excellent

tomlee

Liked: Cleanliness, staff & service, room comfort
nice business travel hotel
convenient location, nice staff, really hope the gym can be better or there could be a pool.

6/10 Okay

charles, singapore

Liked: Cleanliness
catching a taxi from the hotel can be a problem sometimes

10/10 Excellent

Ming, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The hotel is less than 50 meters away of an exit of subway station, benefiting my daily travel in Shanghai. What's more, the room is large, and the bed is cozy,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

tomlee

Liked: Cleanliness, staff & service, room comfort
a great place to stay
very convenient location. friendly staff. clean rooms. wish they have some plastic bags for dirty laundry.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good location
Generally, it is a good hotel. located very near to subway station. Room facing main street is a bit noisy in the early morning. Funny smell in the lobby but the room is clean.

10/10 Excellent

Phil, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of smoking in rooms and halls

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again! :)
Lovely place! Great value for money!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
nice place, not a risky decision at all
Its not five star of course but its good.

10/10 Excellent

Van, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady who cleaned our room went beyond her expected duties when she saw my dirty socks lying on the floor. She washed them and left a very sweet note - wishing us good fortune in our work and happiness in life :) the rooms were very spacious and toilets were airy. Located just next to the metro, it was also convenient getting ard :) great price for the lovely stay we had!

8/10 Good

Vivian, Los Angeles

Liked: Cleanliness, staff & service, room comfort
Going native
It's a nice place to stay if you're looking for a place with less foreign clientele. The guests (and neighborhood) are mostly out of town Chinese visiting Shanghai + visiting academics (due to cancer hospital across the street). It's not a usual stop for cab drivers. The staff are very nice and attentive but limited in English. I would rate it a US 3 star due to lack of lobby bar.

10/10 Excellent

Ms lee

Liked: Cleanliness, staff & service, room comfort
Good Choice
good location! but no welcome drink served as the order supposed to have a can soft drink per stay.

10/10 Excellent

dan, brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
large rooms, helpful staff, great price
real value for money, line 4 and 7 subway right next door. The bed was comfortable, nice big bath all amenities supplied, free wifi in room, and very helpful and friendly staff. Would recommend and stay anytime I am in Shanghai. Just down the road from the french concession and not too far from the Bund.

6/10 Okay

Andy PH, UK

Liked: Room comfort
Disliked: Staff & service
Acceptable
Room great size, bed comfy, aircon worked. Nothing location. Restaurant main disappointment, and no evidence of a bar or anyone able to recognise the relatively simple request for "gin and tonic".

8/10 Good

Ted coffee

Liked: Cleanliness, staff & service, room comfort
Clean room and good location
Room is really clean and good location. Is there have 7 subway station (Dong an St.). Easy to reach any Shanghai place.