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out of 2 reviews
An amazing, amazing location; and for families what a treat to have the kitchen, the privacy, and the convenient location.
“Bad service, average apartment.”
Location is great! Extremely convenient, unless traveling during the Holy Week. Now the bad part. Apparently you have to arrange check in ahead of time to have someone there to open the door for you. We booked through Expedia. On our confirmation it simply said that someone would be there from 4 to 9. So after a transatlantic flight and a two hour train ride, we arrived to the hotel at 3:30 to find a locked door. It took us more than an hour to find a phone to call Eva (administrator). Stood on the street under rain. It turned out that Eva was not planning to come at all and was sitting comfortably at home waiting for my call!!! Explanation--it is difficult to get to the center of Seville due to processions! Somehow we, first time visitors to Seville, managed without a problem. Room:The picture that you see on hotel's site is a picture of a top floor apartment. Unless you are renting one of them, lower your expectations. We got a first floor apartment. It was dark, cold and wet. Apartment was nicely decorated, but in need of maintenance. So, for the money, you can find a much better and more charming place in Seville. BTW, Eva never even apologized for the inconvenience. She basically told us that we should have known better and should have let her know about our arrival time. It was too inconvenient for her to do her job and come to the hotel because of the Holy Week activities. Nice :)