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Reviews of Hilton Santa Barbara Beachfront Resort

4 out of 5
Hilton Santa Barbara Beachfront Resort
633 E Cabrillo Blvd, Santa Barbara, CA

Reviews

7.8

Good

Rating 10 - Excellent. 435 out of 999 reviews" "
Rating 8 - Good. 235 out of 999 reviews" "
Rating 6 - Okay. 149 out of 999 reviews" "
Rating 4 - Poor. 102 out of 999 reviews" "
Rating 2 - Terrible. 78 out of 999 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Craig

Disliked: Cleanliness, staff & service, amenities
Room was clean but not stocked for ifour people which i paid for.
Stayed 2 nights in May 2024

8/10 Good

Karla

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice facilities
Stayed 1 night in May 2024

10/10 Excellent

Brittany, Canyon Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to key attractions. Right on the water. Nice renovated rooms. Comfy bed
Stayed 1 night in May 2024

8/10 Good

Josephine, harbor city

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I think it's completely overpriced and outdated. The area around the self-parking lot looks very dry, with dead plants. The staff was very nice and it was clean, but that doesn't justify the huge amount they charge.
Stayed 2 nights in May 2024

6/10 Okay

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities
Old hotel, upgraded a long time ago.
Stayed 2 nights in May 2024

10/10 Excellent

Bernadette Norma

Liked: Staff & service, amenities, property conditions & facilities
It’s a beautiful property, very clean. Hotel staff was helpful and friendly. Beautiful site for a wedding. Close to many restaurants.
Stayed 4 nights in May 2024

4/10 Poor

Laura, Camarillo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Phone didn’t work in the room, no one available for room service, couldn’t call for more blankets. The QR code didn’t work, long after the kitchen was open the QR code app said they were not open. Couldn’t order coffee service for the morning. So overpriced for what it was. Understaffed.
Stayed 1 night in Apr 2024

10/10 Excellent

Effie Miknas, Brentwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Effie, Brentwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay.
Stayed 4 nights in Mar 2024

8/10 Good

Teena

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Daniela, New York

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning location just steps away from the beach, beautiful views of sailboats and ocean, nice restaurant on site, quiet area walkable to stores and cafes
Stayed 2 nights in Apr 2024

8/10 Good

Trudy

Travelled with partner
Liked: Property conditions & facilities
We had a great stay
Stayed 2 nights in Apr 2024

8/10 Good

Jaleel

Travelled with partner
Liked: Cleanliness
Very cold in public areas, esp. restaurant
Stayed 3 nights in Apr 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Don't like parking lot fees--corporate greed! Service in dining room needs improvement.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rafi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to relax
Stayed 1 night in Apr 2024

8/10 Good

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything very good. Not able to get an ocean view.
Stayed 1 night in Apr 2024

8/10 Good

James

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Allan

Stayed 2 nights in Apr 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
The location cannot be beat for walk ability and view. And the property itself was lovely and clean and quiet- very resort-like.
Stayed 2 nights in Apr 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice , most staff were polite . I was dissatisfied that there is no room service , I ordered and canceled but they called and said food was ready for pickup . Room service should be available with time restrictions . That was the only disappointment. The facilities is nice and room was great .
Stayed 2 nights in Mar 2024

6/10 Okay

Margaret

Travelled with family
Liked: Amenities
Was pretty from the street, but it just seemed a little dingy a little dated
Stayed 1 night in Mar 2024
Response from Hayden on 31 Mar 2024
We will add this request to your reservation!

6/10 Okay

Pradeep

Travelled with family
A three start hotel masquerading as four/five star. Great location, but a badly maintained property, managed by unfriendly staff. The outside paint was old, and the inside hallway stank of mold and cigarette smoke from bygone era. The hotel was half empty, but they refused to change the room. The room assigned to us faced the railroad tracks, which meant frequently whistling Amtrak trains. Unfortunately, it was very windy outside, so naturally the unkept tree branches kept scratching on the window pane....a great way to be woken up in the middle of the night.
Stayed 1 night in Mar 2024
Response from Hayden on 31 Mar 2024
Thank you for this feedback and we will be addressing theses concerns

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful setting
Stayed 1 night in Mar 2024
Response from Hayden on 31 Mar 2024
We will add this request to your reservation!

6/10 Okay

John B

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great piece of real estate. The property needs an overhaul. They already know this but it needs to be gutted and remodeled.
Stayed 1 night in Mar 2024
Response from Marissa Q. on 25 Mar 2024
Thank you for sharing your feedback on your most recent stay. We will be addressing your concerns.

10/10 Excellent

Haseeb, Yorba Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hayden on 22 Mar 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property. Only downside was $40 parking fee (self park) per night as well as $35 resort fee per night - ouch! It was a really nice, well staffed, maintained and comfortable resort and I’d stay again if in SB (i just don’t plan to park there!!)
Stayed 2 nights in Mar 2024
Response from Hayden on 22 Mar 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

4/10 Poor

Yuriy

Disliked: Cleanliness, property conditions & facilities
Staff has attitude And no microwave? Come on
Stayed 1 night in Mar 2024
Response from Hayden on 22 Mar 2024
Thank you for this feedback and we will be addressing these issues

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great event venue!
Stayed 1 night in Mar 2024
Response from Hayden on 22 Mar 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Karan

Stayed 2 nights in Mar 2024
Response from Hayden on 31 Mar 2024
We will add this request to your reservation!

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and cool
Stayed 1 night in Dec 2023
Response from Hayden on 22 Mar 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went here during a storm, beautiful regardless, oceanfront and majestic. So want to come back during the Summer. Staff were excellent, even reopened the restaurant so my daughter and I could get a late breakfast. Definitely coming back.
Stayed 1 night in Feb 2024
Response from Hayden on 22 Mar 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our ocean view. Even thought it rained, the view of the ocean from our room made it feel so calm and peaceful. I really suggested that you do take the splurge and get a room with an ocean and balcony view.
Stayed 5 nights in Feb 2024
Response from Hayden on 22 Mar 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

6/10 Okay

Ann

Disliked: Amenities
Property wasn’t as we expected as we’ve stayed there several times before, but this time around many amenities were out of order such as the car charger and jacuzzi. In addition, housekeeping did not come by our hotel room to clean during our two night stay. Hotel seemed understaffed during our stay for several areas.
Stayed 2 nights in Feb 2024
Response from Hayden on 22 Mar 2024
Thank for this feed back and we will be addressing these issues

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice.
Stayed 3 nights in Feb 2024
Response from Hayden on 22 Mar 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hayden on 22 Mar 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
The Service in Restaurant and housekeeping was honestly amazing. Checking in was a bit weird, the girl was new and just kept repeating herself. She didn't tell me anything I needed to know then got a mgr. Whom I had to wait for her to get done with another customer. All this after I already waiting in line. Then the mgr was great and helped me but never explained the name of the bldg i was in, said she gave me an upgrade. I think that was not accurate. Somehow it got mixed up because I thought I booked an ocean front room and they told me i didn't which alright but they spoke so loud nad kept saying well you booked from a 3rd party. Like they wanted everyone to hear. It was getting me very annoyed. Then I said just give me the room that's fine and the numbers on the outside of the bldg did not coinside with the closest door to my upstairs room. If it wasnt for a man in housekeeping who helped me with my bags I wouldn't have found it for a long time, i was in the whole other bldg. where it said the room number. And theres a door that hardly swings open and there needs to be a sign on it when you walk in because it slams back on you and it could really hurt someone. After that , I honestly had a great stay. I love the location, I love that you're dog friendly and the food and service was fantastic. Even when I called down to get more coffee and cream they came pretty quickly. I wouild stay again. Just please explain things upon checkin. Tell people the bldg Name!
Stayed 2 nights in Feb 2024
Response from Hayden on 22 Mar 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property that is well maintained.
Stayed 2 nights in Feb 2024
Response from Hayden on 22 Mar 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hayden on 22 Mar 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Ramos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hayden on 22 Mar 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

8/10 Good

Julia, San Rafael

Stayed 1 night in Feb 2024
Response from Hayden on 22 Mar 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey but a great location.
Excellent location. HUGE property. Almost too big. I was a 5-minute walk from the lobby. It's a little pricey once you get through the resort fee and paid parking.
Nearby Stearns Wharf
Stayed 1 night in Jan 2024
Response from Hayden on 22 Mar 2024
We are so happy to hear that you enjoyed your stay with us and we do hope to see you again soon!

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of it was beautiful.
Stayed 1 night in Jan 2024
Response from Hayden on 30 Jan 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel
Stayed 1 night in Jan 2024
Response from Hayden on 30 Jan 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hayden on 30 Jan 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Niccola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Hayden on 30 Jan 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

MAGED

Response from Hayden on 30 Jan 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Hayden on 30 Jan 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Jeny

Stayed 3 nights in Jan 2024
Response from Hayden on 30 Jan 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Satish

Liked: Staff & service, property conditions & facilities
Outstanding property Luxurious Classy Elegant Vast property
Stayed 1 night in Jan 2024
Response from Hayden on 30 Jan 2024
We are so happy you enjoyed your stay with us and do hope to see you again!

10/10 Excellent

Katie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 1 night in Jan 2024
Response from Hayden on 30 Jan 2024
We are so happy you enjoyed your stay with us and do hope to see you again!