6/10 Okay
Irene
19 May 2024
It wasn't The Canario by The Lagoon Hotel. The aforesaid hotel was under renovation. I wasnt informed until I walked into the buidling next to it, The Abitta. The front desk informed me that I was to be accomodated with a room on their property because my hotel was being renovated. I paid for a room with double queen size bed at the CHbTL and was walked into an Abitta room with one king size bed. Although the hostess was pleasant she wasnt too inclined to accommodate a room change. She relented to another Double bed room but it was too small for two people. I settled for the first room right above the kitchen. During check out I asked for a breakdown pricing for the stay. I was informed by the host that since I wasnt a guest at Abitta Hotel she couldn't give me a true bill I was given a pre- fabricated bill without letter head. The Abitta is a nice hotel with decent amenities and location, just wasnt expecting the change up.
Irene
Stayed 8 nights in May 2024