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Reviews of Quality Inn Santa Clara Convention Center

2.5 out of 5
Quality Inn Santa Clara Convention Center
1280 Persian Dr, Sunnyvale, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 218 out of 633 reviews" "
Rating 8 - Good. 242 out of 633 reviews" "
Rating 6 - Okay. 104 out of 633 reviews" "
Rating 4 - Poor. 37 out of 633 reviews" "
Rating 2 - Terrible. 32 out of 633 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2024

8/10 Good

Candice

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed Good breakfast Quiet area
Stayed 3 nights in Apr 2024

2/10 Terrible

Peter

Stayed 3 nights in Mar 2024

10/10 Excellent

Alfred

Stayed 2 nights in Mar 2024

10/10 Excellent

William Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, no negatives to speak of, everyone nice and helpful. We're already booked for 5 days in May.
Stayed 4 nights in Mar 2024

10/10 Excellent

fred

Stayed 1 night in Mar 2024

10/10 Excellent

Fidel, San Pablo

Liked: Cleanliness
Stayed 5 nights in Dec 2023

8/10 Good

Brian

Liked: Cleanliness
Stayed 2 nights in Feb 2024

8/10 Good

Mary, Clovis

Stayed 1 night in Feb 2024

10/10 Excellent

Ana

Stayed 1 night in Feb 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Mike

Liked: Cleanliness
Disliked: Staff & service
Horrible Customer Service
Very rude counter people .... probably the owners. was going to charge us 50.00 to check in 15 minutes early... when we did check in, I didnt have my drivers license with me but my card had already been charged. Counter person said I couldnt check in. I showed two other forms of picture ID and he still refused. My girlfriend said she would use her ID and her Credit Card. They not only charged my Credit Card but charged hers also... We got double billed and they said for us to contact our credit card companies because they can not help us. Place was clean but service was horrible. Spoke to about a half dozen other people that stayed there and they experienced the same.
Stayed 1 night in Jan 2024

8/10 Good

ANDRES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super friendly and helpful. Everything was good for the price.
Stayed 2 nights in Jan 2024

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you're in for a game or visit. The clerk was friendly and gave us tips on how to use the train system to avoid game rushes We took the train in but walked out back. Nice walk back with lots of other people, so it didn't feel long. Super clean and overall. The parking alone was worth it!
Stayed 1 night in Jan 2024

8/10 Good

raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
30 minute walk from Levi's Stadium. Breakfast is lacking. No egg or sausage/bacon. Parking is easy and it seems safe enough.
Stayed 2 nights in Jan 2024

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, nice accommodations & easy parking. Quiet, safe, well lit. I would recommend it & would not hesitate to stay there again.
Stayed 2 nights in Jan 2024

6/10 Okay

Amanda

Stayed 1 night in Jan 2024

10/10 Excellent

Marvin

Stayed 1 night in Jan 2024

2/10 Terrible

Raphael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth spending your time there. If you're a business traveller, don't leave any business property inside the hotel room.

10/10 Excellent

Hiroyuki, Cupertino

Stayed 1 night in Jan 2024

4/10 Poor

Phillip

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting. Stayed in San Fran at another hotel for the sat I was there. I would have completely checked out if it wasn’t for Niner game Sunday. Every hotel around was triple the price day of.
Stayed 3 nights in Jan 2024

10/10 Excellent

Dorothy

Stayed 3 nights in Jan 2024

10/10 Excellent

Robert, sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Adam at the front desk was super helpful getting us checked in early so we can get to the football game.
Stayed 1 night in Jan 2024

10/10 Excellent

Yechi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

YINGJUN

Business traveller
Liked: Cleanliness
Stayed 3 nights in Dec 2023

10/10 Excellent

Aaron

Stayed 2 nights in Oct 2023

6/10 Okay

Raymon S.

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The bathroom extractors are very old and extremely noisy, should be replaced as I could even hear the ones in adjacent rooms
Stayed 1 night in Dec 2023

4/10 Poor

bodya

Stayed 1 night in Dec 2023

8/10 Good

Octavio

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

4/10 Poor

Karin

Stayed 1 night in Dec 2023

10/10 Excellent

Markley

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very well kept also front desk. Very nice and helpful rooms are huge and clean quiet I love it. No complaints.
Stayed 1 night in Nov 2023

2/10 Terrible

RODULFO VICTOR D.

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t get caught on what you’ve seen in their web site. The place is odd and breakfast is sucked. You only get bread, waffles and cereal. Not recommending this to stay.

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was walkable to Levi's stadium.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Hilario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

LeeAnn, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to Levi Stadium to walk. Nice breakfast, simple but enough to get you started for the day. Staff was awesome!!!!
Stayed 3 nights in Oct 2023

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
The room was disgusting. Smelled like cigarettes, furniture was broken, and a lot of stains. At 38 weeks pregnant, I could’ve fell off the chair or recliner and could’ve caused some major injuries. Less than 10 minutes of checking in, we checked out and went down the street to the Hampton hotel which was only $30 bucks more. Price sucked, service sucked, and the room was a nightmare. Don’t go here.
Stayed 1 night in Oct 2023

6/10 Okay

GREGOIRE

Stayed 1 night in Oct 2023

2/10 Terrible

Edward

It was dirty, unmaintained. The list of items is very long. I will not use them again.
Stayed 2 nights in Sep 2023

6/10 Okay

Brett

Liked: Staff & service
Needed to be renovated, kind of old warn
Stayed 1 night in Sep 2023

2/10 Terrible

Jeanine

Stayed 1 night in Sep 2023

10/10 Excellent

Shawna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Rosanne

Stayed 1 night in Sep 2023

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2023

4/10 Poor

Miguel

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Please read the critical reviews of this place wherever you find them. Set your expectations very low if you decide to stay. It’s supposed to be a low-priced hotel but for what you pay it’s a rip-off. The owner takes low-priced to a new low with the minimal breakfast, upkeep, and services. Dislikes include: 1. Dishonesty: We were told the room would be cleaned every other day. This was not the case for our 3-night stay and when my wife complained to the staff, they said that there was a “do not disturb” notice in the computer system. We didn’t leave a ‘do not disturb” notice and the funny thing was that there wasn’t even a “do not disturb” notice available in the room to hang. That said, they were responsive with toiletries and towels after not cleaning the room. 2. Jet engine toilet with poor functionality. 3. Misleading claims about the “hot breakfast”. Limited options include: Plain bagels (only). Sugary Yoplait yogurt (3 flavors), Lipton’s tea bags (no decaf or herbal tea). Coffee. Horrible, processed waffle mix. Cheap frozen burritos (beef, and beans/cheese). Yes, for breakfast. Not even breakfast burritos. 4. Musty carpet. 5. One of the “clean” towels had hair still trapped in it. All the towels were thin. 6. Dated signage. 7. No garbage containers outside of the room for larger items. Likes include: 1. Free parking 2. Working fridge and microwave 3. Close-ish to convention center 4. General exteriors, breakfast room, lobby was clean.
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Travelled with family, Business traveller, Travelled with group
Liked: Amenities
Super friendly owners and staff. Property is a bit older but well kept. Would definitely stay here again. Good value for the price and quality.
Stayed 2 nights in Sep 2023

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very professional and courteous staff. close to Levi stadium and airport
Stayed 2 nights in Aug 2023