Room, 2 Queen Beds, Non Smoking
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Reviews of La Quinta Inn & Suites by Wyndham San Jose Silicon Valley

2.5 out of 5
La Quinta Inn & Suites by Wyndham San Jose Silicon Valley
1036 NORTH FOURTH STREET, San Jose, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 181 out of 305 reviews" "
Rating 8 - Good. 57 out of 305 reviews" "
Rating 6 - Okay. 27 out of 305 reviews" "
Rating 4 - Poor. 16 out of 305 reviews" "
Rating 2 - Terrible. 24 out of 305 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful friendly staff. Nice clean rooms. Quiet neighborhood with easy access.
Stayed 2 nights in Apr 2024

8/10 Good

Yoshiki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was nice, room and bathroom very clean, as you would expect, and the staff was friendly and helpful. Area outside around the hotel is not nice, but nothing the hotel can do about that. Breakfast was good not great but very convenient as it's included. Valet was extra charge but as there was no parking on the street available it was welcome. I would return if I'm in the area again.
Stayed 2 nights in May 2024

10/10 Excellent

Ayla, Discovery Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms definitely updated. Loud in the morning cuz they’re remodeling it looks like. But it was nice and comfy and clean
Stayed 1 night in May 2024

10/10 Excellent

Keh-Shin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Apr 2024
Response from Katrina Jenkins - General Manager on 1 May 2024
Paul,Thank you for your feedback! We are pleased you enjoyed your stay overall!

6/10 Okay

Marilyn

Liked: Cleanliness
Did not like the arrangement of my parked car. Shameful
Stayed 1 night in Apr 2024
Response from Katrina Jenkins - General Manager on 3 May 2024
Marilyn,We are very disappointed we let you down during your stay. The secured covered parking was meant to accommodate our guest as well as offer a safe area for their vehicles. Thank you for taking the time to leave your feedback.

10/10 Excellent

Priscilla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay
Stayed 2 nights in Apr 2024
Response from Katrina Jenkins - General Manager on 30 Apr 2024
Priscilla,Thank you for your feedback! We are please you enjoyed your stay overall.

2/10 Terrible

THANH, EL MONTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like: The property is new. What I don't like: Parking is one of the biggest issue with the high parking fees. I understand it's safe to park in gated parking lot but if I had to pay extra hidden fees, then I would not choose to stay at this hotel. Additionally, there were excessive noises from the street. I could not sleep at all.
Stayed 1 night in Apr 2024
Response from Katrina Jenkins - General Manager on 30 Apr 2024
Thanh,We apologize for the inconveniences you experienced during your stay. Parking details on Expedia stateElectric car charging station on site, Secured, covered parking on site (USD 20 per night). Wheelchair-accessible van parking available. We apologize for the inconvenience this has caused in addition to the noise from your neighbors. Thank you for taking the time to leave your feedback.

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service
Did not like surrounding area. There was no parking anywhere, so you had tonpay the extra 20 for Vallet parking. Staff wasnt welcoming.
Stayed 1 night in Apr 2024
Response from Katrina Jenkins - General Manager on 22 Apr 2024
Jacqueline,We apologize that the only parking we offer is secure underground valet parking at the cost of 20 per night. With all the issues of break ins in the bay area we hoped this feature would offer a safe option for all of our guests. Being in and entirely residential area, we apologize you did not enjoy this as well. That is completely unacceptable the staff was not welcoming I personally apologize on behalf of the staff since this is something we work very hard at making every guest that walks in our doors feel welcomed and attended to.

10/10 Excellent

Sharron

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Pleasant and courteous staff
Stayed 3 nights in Apr 2024
Response from Katrina Jenkins - General Manager on 22 Apr 2024
Sharron,Thank you for your feedback! We are pleased you enjoyed your stay.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to share
Stayed 2 nights in Apr 2024
Response from Katrina Jenkins - General Manager on 22 Apr 2024
Steve,Thank you for your feedback! We are pleased you enjoyed your stay.

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff is great. Beto, the man at the door who also handles valet is a really nice guy and good person to be greeted by. AC is lacking. No way to divert it away from bed other than blocking it with chair. It cycles constantly. Refrigerator in room barely works and needs replaced. Noisy area around hotel even on third floor but I guess it is right in the city. Most annoying thing though, light in sink area and lighted mirror and lights in bathroom are all on one sensor. No way to dim any of them. Lights up entire room so I had to use my phone light. They need separate switches or a door on sink area. Parking on street is only across the street and it looks sketchy so valet is only choice. It’s nice talking to Beto, but I had to bug him and be escorted to get items from the car. The second time I just didn’t bother. It’s all only little things that if corrected would make a stay much better. Bed was super comfortable and style of everything is nice. Place is really clean.
Stayed 1 night in Apr 2024
Response from Katrina Jenkins - General Manager on 18 Apr 2024
David,I am sorry you experienced a plethora of issues during your stay. I do wish we knew what room you stayed so we can audit for all these issues internally to improved. I am delighted that you enjoyed Beto and the exceptional service he provides. Thank you for your feedback.

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff are friendly.
Stayed 1 night in Mar 2024
Response from Katrina Jenkins - General Manager on 18 Apr 2024
Bertha,Thank you for your feedback! We are pleased you enjoyed your stay.

8/10 Good

Aylin

Stayed 3 nights in Mar 2024

10/10 Excellent

Emmanuel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's in the rural part of downtown San Jose. Just as long as you stay in the hotel and use there parking (which we did), completely safe.
Stayed 1 night in Apr 2024
Response from Katrina Jenkins - General Manager on 15 Apr 2024
Emmanuel,Thank you for your feedback!

10/10 Excellent

Vielka

Stayed 1 night in Mar 2024
Response from Katrina Jenkins - General Manager on 3 May 2024
Vielka,Thank you for your feedback! I am glad you enjoyed your stay overall.

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Apr 2024
Response from Katrina Jenkins - General Manager on 15 Apr 2024
Crystal,Thank you for your feedback!

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great for the price. The walls were very thin and my shower was not fully cleaned. Very nice staff and rooms were nice.
Stayed 1 night in Apr 2024
Response from Katrina Jenkins - General Manager on 8 Apr 2024
Mitchell,I am sorry you experienced sound traveling through our walls and what seemed as a not fully cleaned bathroom. I will inform the team of the challenges you delt with during your stay with us to ensure they do not occur again in the present or future. Thank you for your feedback.

10/10 Excellent

Sharlin

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice!
Stayed 1 night in Apr 2024
Response from Katrina Jenkins - General Manager on 5 Apr 2024
Sharlin,Thank you for your feedback!

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Katrina Jenkins - General Manager on 5 Apr 2024
Catherine,Thank you for your feedback!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Katrina Jenkins - General Manager on 5 Apr 2024
Paul,Thank you for your feedback!

10/10 Excellent

Ruby E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 1 night in Mar 2024
Response from Katrina Jenkins - General Manager on 5 Apr 2024
Ruby E,Thank you for your feedback!

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Nice and clean. Large rooms with plenty of spaces. Friendly staff. Sylvia was great. She made us feel welcome and took good care of us. Will definitely stay here again.
Stayed 1 night in Apr 2024
Response from Katrina Jenkins - General Manager on 2 Apr 2024
Kevin,Thank you for your feedback! Thank you for realizing what a gem Sylvia is and all the hard work she puts in to accommodate our guests.

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a cut above other La Quintas that I've stayed in. Everything was clean and new. The bathroom was clean with a spacious shower. The only negative was parking. There was free parking if you don't mind parking on the street, but valet parking, with a $20 fee, if you didn't want to park on the street. I would highly recommend this hotel.
Stayed 1 night in Mar 2024
Response from Katrina Jenkins - General Manager on 1 Apr 2024
Sally,We are pleased you enjoyed your stay overall and apologize for the cost of parking being an inconvenience. We are very proud of our brand new La Quinta where there are few out there like it and glad you noticed. Thank you for your feedback!

8/10 Good

Claudia

Stayed 1 night in Mar 2024
Response from Katrina Jenkins - General Manager on 16 Apr 2024
Claudia,Thank you for your feedback!

10/10 Excellent

Edgar

Stayed 2 nights in Mar 2024
Response from Katrina Jenkins - General Manager on 15 Apr 2024
Edgar,Thank you for your feedback!

10/10 Excellent

bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the valet parking was great, though i do not remember it being mentioned when i booked. the best bbq restaurant i've ever ben to is walking distance...jackie's place!! being from texas, i have some experience with bbq place and this is the real deal!!
Stayed 2 nights in Mar 2024
Response from Katrina Jenkins - General Manager on 25 Mar 2024
Bruce,Thank you for your feedback! We are pleased you enjoyed your stay! I am so glad you loved Jackie's Place and I concur it is one the best restaurants in town and a constant recommendation form me to our guests to our guests.

10/10 Excellent

Alfredo

Stayed 1 night in Mar 2024
Response from Katrina Jenkins - General Manager on 15 Apr 2024
Alfredo,Thank you for your feedback!

10/10 Excellent

Angel

Stayed 1 night in Jan 2024
Response from Katrina Jenkins - General Manager on 25 Mar 2024
Angel,Thank you for your feedback! We are pleased you enjoyed your stay!

10/10 Excellent

Jovani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Katrina Jenkins - General Manager on 19 Mar 2024
Jovani,Thank you for your feedback! We are pleased you enjoyed your stay.

10/10 Excellent

Emilio

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Katrina Jenkins - General Manager on 19 Mar 2024
Emilio,Thank you for your feedback! We are pleased you enjoyed your stay.

10/10 Excellent

Emilio

Stayed 4 nights in Mar 2024
Response from Katrina Jenkins - General Manager on 19 Mar 2024
Emilio,Thank you for your feedback! We are pleased you enjoyed your stay.

2/10 Terrible

Kurt

Stayed 1 night in Mar 2024
Response from Katrina Jenkins - General Manager on 25 Mar 2024
Kurt,Thank you for your feedback. We do wish that you shed some light on your failing experience so that we me have the chance to rectify the issue in the future.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Katrina Jenkins - General Manager on 6 Mar 2024
Maria,Thank you for our feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Katrina Jenkins - General Manager on 6 Mar 2024
Michael,Thank you for your feedback!

2/10 Terrible

Celeste, las vegas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Marco had the worst customer service
Stayed 5 nights in Feb 2024
Response from Katrina Jenkins - General Manager on 22 Feb 2024
Celeste, I am sorry you felt that Marcos's customer service was anything less than satisfactory. We apologize for the inconvenience this has caused.

10/10 Excellent

Mickhail

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really convenient especially when ur in a road trip
Stayed 1 night in Dec 2023
Response from Katrina Jenkins - General Manager on 22 Feb 2024
Mickhail,Thank you for your feedback! We are pleased you found your stay pleasant overall.

10/10 Excellent

Viviana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is new clean and modern
Stayed 1 night in Feb 2024
Response from Katrina Jenkins - General Manager on 20 Feb 2024
Viviana,Thank you for your feedback. We are pleased to see you enjoyed your stay overall.

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property condition and facilities are clean and excellent! The area around the property is safe overall, but parking is inconvenient at times. I recommended parking on the street and locking the car. Additionally, the only parking available at the hotel is valet parking, the price is $20 a night. There is no public transportation around the property, so I highly suggest booking a rental car beforehand. Breakfast is delicious and complimentary when you book with the hotel. The staff are friendly, they provided excellent service! Lastly, the property is located squarely between SJC Airport and Downtown San Jose, however, restaurants are not located too close to this location.
Stayed 4 nights in Feb 2024
Response from Katrina Jenkins - General Manager on 20 Feb 2024
Pedro,Thank you for your feedback. We are pleased to see you enjoyed your stay overall and found the area safe and conveniently located. Our secure underground parking is at a cost of 20 per night and we apologize yet the safety and security we provide does come a t a cost. We have a list of over a dozen restaurants within walking distance from our property that can be provided at any time. We hope to see you here with us during your next visit to San Jose.

8/10 Good

Naim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the new Hotel cause it was super clean with friendly staff and good breakfast in the morning. I recommend this place to anyone who wants to come to San Jose, and hopefully i will come back and stay there again. Thank you
Stayed 4 nights in Feb 2024
Response from Katrina Jenkins - General Manager on 20 Feb 2024
Naim,Thank you for your feedback. We are pleased to see you enjoyed your stay overall and found the staff nice and accommodating. We cannot wait to welcome you during your next visit to San Jose.

8/10 Good

jose

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 1 night in Feb 2024
Response from Katrina Jenkins - General Manager on 20 Feb 2024
Jose,Thank you for your feedback. We are pleased to see you enjoyed your stay overall.

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Katrina Jenkins - General Manager on 20 Feb 2024
Israel,Thank you for your feedback. We are pleased to see you enjoyed your stay overall.

8/10 Good

TRACY

Stayed 1 night in Feb 2024
Response from Katrina Jenkins - General Manager on 25 Mar 2024
Tracy,Thank you for your feedback! We are pleased you enjoyed your stay overall. We wish we could have provided a 5/5 experience for you.

8/10 Good

Mariah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sanitized the steering wheel before returning the car to the guest
Stayed 2 nights in Feb 2024
Response from Katrina General Manager on 14 Feb 2024
Mariah,We are glad you enjoyed your stay overall. Thank you for your feedback that is a great addition we will provide.

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Katrina General Manager on 14 Feb 2024
Erick, Thank you for your feedback we are glad you enjoyed your stay!

6/10 Okay

Biniam

Stayed 1 night in Feb 2024
Response from Katrina Jenkins - General Manager on 25 Mar 2024
Biniam,Thank you for your feedback. We do wish you shed some light on your failing experience so that we may have a chance to rectify the situation at hand.

10/10 Excellent

Mireya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how clean it was. How quiet and nice it was. But would suggest to have in the room pamphlet with details of breakfast hours, what amenities they have and what's in the surrounding area
Stayed 2 nights in Feb 2024
Response from Katrina General Manager on 14 Feb 2024
Mireya,Thank you for your feedback! We like to ensure our guest experience a nice quiet, clean and comfortable stay while they are with us. We are glad you enjoyed your stay overall! We cannot wait to see you during your next visit to San Jose!

8/10 Good

Hilario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to highway.
Stayed 1 night in Feb 2024
Response from Katrina General Manager on 14 Feb 2024
Hilario,Thank you for your feedback. We are glad you found our central location accommodating and happy to see it fit your needs.