Hi Rodney!Thanks very much for staying with us and also for taking the time to let us know about your stay. We sincerely apologize for the inconvenience caused by the noise from the street side of the room, and we appreciate your understanding in asking for a room on the other side for your next visit. We're also taking note of the maintenance issue with the hook and will address it promptly. Your comfort is important to us, and we look forward to ensuring a more peaceful and well-maintained room for you in the future. Thank you for staying with us, and we hope to welcome you back soon! Happy Travels,Debra / Head Pineapple

Hi Terence!We're absolutely delighted that you felt the heartwarming and welcoming atmosphere at Hotel Z and enjoyed our fun vibe. It's wonderful to know that our location right in the heart of the Gaslamp area provided you with convenient access to dining and attractions. We're thrilled you loved the in-room amenities like our cozy robes, good coffee, and thick (large!) towels. Thank you for sharing your experience, and we can't wait to have you stay with us again!Happy Travels,Debra / Head Pineapple

Hi Macio!Thank you from the core of our pineapple hearts for staying with us, and for taking the time to provide this review! It's wonderful to see that you "get" us and our fun vibe...thank you so much for choosing Hotel Z! We sure hope you will return and we look forward to welcoming you back for another great stay sometime soon!Warmest regards,Debra / Head Pineapple

Hi Angie!Thank you so much for taking the time to provide this 5-star review! We're delighted to hear that you had a positive experience with our friendly staff and enjoyed the great facilities. It's wonderful to know that you found our location easily accessible to everything in San Diego. We look forward to welcoming you back soon for another fantastic stay!Happy Travels,Debra / Head Pineapple

Hi Seth!Thank you very much for choosing to stay with us here at Hotel Z! We love seeing that you enjoyed your experience, and we sure hope you will return for another great stay again sometime soon. Pineapple cookies and warm smiles are here waiting to welcome you back!Happy Travels,Debra / Head Pineapple

Hi Richard!Thank you for your thoughtful review. We're thrilled to hear that you found our location to be ideal for exploring the area around Petco Park and the Convention Center, and that you had a positive experience with our inviting and responsive hotel staff.We understand your point regarding the presence of the homeless population in the downtown area, and we're grateful that you felt secure with the local police patrol and experienced no issues during your stay.It's great to know that you were able to take advantage of the walkability to nearby attractions and the convenience of the metro for getting around. We are committed to helping our guests have a comfortable and enjoyable visit, and we're delighted we could meet that goal for you.We would love to welcome you back to Hotel Z for your next San Diego adventure. Thank you for choosing to stay with us and for the recommendation!Happy Travels and Warmest Regards,Debra / Head Pineapple

Hi Shawn!Thank you for your kind words! We're thrilled to hear that both you and your wife loved the uniqueness of our hotel. It's our pleasure to create a memorable experience for our guests, and knowing that we've made a positive impression on your stay is very rewarding. We look forward to welcoming you back for another visit soon!Happy Travels!Warmest regards,Debra / Head Pineapple

Hi Coco!Thank you for sharing your experience! We're thrilled to hear that you enjoyed our fantastic downtown location and found our staff to be helpful and super friendly. It's great to know that you took advantage of our complimentary amenities like the bikes and umbrellas during your stay. We hope to welcome you back to Hotel Z soon for another wonderful stay in San Diego!Thank you and happy travels!Warmest regards,Debra / Head Pineapple

Hi Mesut!Thank you from the core of our pineapple hearts for staying with us, and for taking the time to provide this review! We sure hope you will return and we look forward to welcoming you back for another great Hotel Z stay sometime soon!Warmest regards,Debra / Head Pineapple

Hi Bobbie!Thank you very much for staying with us here at Hotel Z and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!Warmest regards,Debra / Head Pineapple

Hi Kelly!Thank you from the core of our pineapple hearts for staying with us, and for taking the time to provide this review! We are so happy to see that you had a great experience here at Hotel Z. We sure hope you will return and we look forward to welcoming you back for another great Staypineapple stay sometime soon!Warmest regards,Debra / Head Pineapple

Hi Chuangming,Thank you very much for choosing to stay with us here at Hotel Z and we really appreciate you having taken the time to provide your valued feedback. The daily amenity fee includes high speed WiFi, streaming, unlimited in-room coffee/tea, a complimentary reusable water bottle and complimentary bike rentals as well. We sincerely apologize if the fee and what it included were note better explained to you and we will certainly take your feedback to heart as we work to improve processes and services here at Hotel Z.Thank you again and we sincerely hope you will consider another stay sometime in the future; we'd love to welcome you back and will strive to make your next stay a more perfect experience for you.Warmest regards,Debra / Head Pineapple

Hi Tammy!We're so glad to hear that our location was perfectly situated for your needs, providing convenient access to the places you wanted to visit by foot. It's always a pleasure to hear when guests can make the most out of their stay by exploring nearby attractions with ease. Thank you for your kind words, and we look forward to welcoming you back the next time you're in the area!Happy Travels,Debra / Head Pineapple

Hi Desiree!We're so happy to hear that you found our beds super comfy and the hotel cute! Thank you for choosing to stay with us, and we're thrilled that you're planning to return. We look forward to your next visit and are committed to making it just as comfortable and enjoyable as the last. See you again soon!Warmest regards,Debra / Head Pineapple

Hi Krysta!Thanks so very much for choosing Hotel Z and for taking the time to provide this 5-star review for us; we sure do appreciate it! We hope you are already planning your next stay and we can't wait for the opportunity to welcome you back again sometime soon. Once a Pineapple, always a Pineapple!Thank You and Happy Travels!Warmest regards,Debra / Head Pineapple

Hi Wendy!Thank you for your excellent review! We're delighted to hear that you enjoyed our customer service, cleanliness, and amenities. It's wonderful to know Lulu made such a great impression and that our knowledgeable staff provided you with excellent recommendations. You are very kind to remember her by name and she'll be so happy to know that she helped to make your stay a great one! We're excited that you're already looking forward to coming back, and we can't wait to welcome you again soon for another fantastic stay!Happy Travels and Warmest Regards,Debra / Head Pineapple

Hi Paula!Thank you from the core of our pineapple hearts for staying with us, and for taking the time to provide this review! We sure hope you will return and we look forward to welcoming you back for another great Hotel Z stay sometime soon!Warmest regards,Debra / Head Pineapple

Hi Ajaa!Thank you for your kind words! We're so pleased to hear that you found our staff lovely, the hotel clean and well decorated, and that you liked our dog friendly atmosphere. We're thrilled that you would consider staying with us again, and we most definitely look forward to your next visit. Thank you for choosing us and we sure hope to see you soon!Happy Travels and Warm Regards,Debra / Head Pineapple

Hi Pauline!Thank you so much for taking the time to provide this 5-star review; we really appreciate it! We're so glad you enjoyed the decor and found the bed and pillows to be super comfy, and i's really wonderful to know that you're already looking forward to another stay with us. We can't wait to welcome you back for more comfort and cuteness. See you next time!Happy Travels,Debra / Head Pineapple

Hi Steve! Thanks so much for choosing Hotel Z and also for taking the time to provide this review; we really appreciate it! It's wonderful to see that you had a great experience, and we sure hope you will consider making us your downtown boutique hotel of choice. We can't wait to welcome you back sometime soon!Warmest regards,Debra / Head Pineapple

Hi Susan!Thank you for the positive feedback! We're pleased to hear you enjoyed the clean rooms, nice amenities, and friendly staff. It's great that you found our location convenient for exploring the local attractions. We hope to see you again soon for another pleasant stay with us! Once a Pineapple, Always a Pineapple! :)Warmest regards,Debra / Head Pineapple

Hi Hailey!Thank you very much for taking the time to share your valued feedback with us. We truly appreciate your detailed review and are delighted to hear that you found our beds comfortable and our staff friendly. We sincerely apologize for the cleanliness issues you encountered and the inconvenience caused by the slow-draining sink. We have addressed these issues with our housekeeping team to ensure they are rectified. We strive to provide an exceptionally clean guest room and we are very sorry we fell short for you.We also sincerely apologize for the weed odor you experienced in the elevator and we are glad to hear it was promptly addressed. We understand your concerns about the area and appreciate your kind words about the nearby food options.We hope you had a wonderful time exploring nearby Coronado Island on our complimentary bikes. Should your travels bring you back to San Diego, we would love the opportunity to welcome you again and provide you with a more perfect experience next time. Thank you again for choosing Hotel Z and we hope to see you soon!Warmest regards,Debra / Head PineappleTo start over, please type RESTART

Hi Iain!Thank you for choosing Hotel Z! We're so glad you found our staff to be friendly and helpful. Your positive feedback means the world to us, and we strive to make every guest's experience just as great as yours. Hope to see you again soon!Thank you and warmest regards,Debra / Head Pineapple

Hi Emily! Thanks so much for your recent stay and we are thrilled to see that you enjoyed your Hotel Z experience!We sure hope you will consider making us your first choice whenever your travel plans bring you back to downtown San Diego again. We look forward to welcoming you back for another great Staypineapple stay!Warmest regards and happy travels,Debra / Head Pineapple

Hi Sarah! Thanks so very much for choosing Hotel Z, and for taking the time to provide this 5-star review! We just love seeing that you enjoyed your experience, and that you found our location to be convenient (and the staff friendly; which is music to our ears!). The best part is hearing that you would stay again! We are here waiting with pineapple cookies and warm smiles, eager to welcome you back for another great Staypineapple stay!Thank you and happy travels,Debra / Head Pineapple

Hi Annick!Thank you very much for choosing to stay with us here at Hotel Z! We love seeing that you enjoyed your experience, and we sure hope you will return for another great stay again sometime soon. Pineapple cookies and warm smiles are here waiting to welcome you back!Happy Travels,Debra / Head Pineapple

Hi Emma!We are always pleased to receive feedback from our guests in relation to their stay with us, and we thank you for taking the time to provide this review. We are very happy to see that you enjoyed your overall stay and we sure hope you might consider returning sometime; we would love to welcome you back and we will ensure we do our best to make your next stay even better! Happy Travels and thank you again from Hotel Z!Warmest regards,Debra / Head Pineapple

Hi Jamie! Thanks so much for staying with us here at Hotel Z! We hope to have the opportunity to welcome you back again sometime soon. Thank you for choosing Staypineapple!Warmest regards,Debra / Head Pineapple

Hi Gabriela!We're delighted to hear your experiences with Staypineapple hotels consistently hit the mark! Your compliments about our friendly staff, convenient location, and cleanliness are greatly appreciated. We look forward to continuing to provide you with the best stays across the country. Thank you for sharing your thoughts, and we can't wait to welcome you back again! Happy Travels,Debra / Head Pineapple

Hi Amanda!Thank you from the core of our pineapple hearts for staying with us, and for taking the time to provide this review! We sure hope you will return and we look forward to welcoming you back for another great Hotel Z stay sometime soon!Warmest regards,Debra / Head Pineapple

Hi Virginia!Thank you very much for choosing Hotel Z, and for taking the time to provide this review; we sincerely appreciate it! We are so happy to know that you had a great stay, and we sure hope you will consider making us your downtown boutique hotel of choice. We can't wait to welcome you back again sometime soon!Warmest regards,Debra / Head Pineapple

Hi Tamicka!Thank you very much for staying with us here at Hotel Z and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!Happy Travels,Debra / Head Pineapple

Hi Stephanie,Thank you very much for staying with us here at Hotel Z we really appreciate you having taken the time to complete this survey. We are sorry to see that you did not have a better overall stay, and we sincerely apologize for anywhere that we fell short in providing you with a better experience. If you should return in the future, we will do our very best to make your next stay a much better one for you. We thank you for giving Hotel Z and Staypineapple a try, and we wish you safe and happy travels.Warm regards,Debra / Head Pineapple

Hi Joseph!Thank you very much for choosing to stay with us here at Hotel Z! We love seeing that you enjoyed your experience, and we sure hope you will return for another great stay again sometime soon. Pineapple cookies and warm smiles are here waiting to welcome you back!Happy Travels,Debra / Head Pineapple

Hi Thomas!Thank you very much for choosing Hotel Z, and for taking the time to provide this review; we sincerely appreciate it! We are so happy to know that you had a great stay, and we sure hope you will consider making us your downtown boutique hotel of choice. We can't wait to welcome you back again sometime soon!Warmest regards,Debra / Head Pineapple

Hi Tim! Thanks so much for choosing to stay with us here at Hotel Z! We love seeing that you had a great experience, and we sure hope you are already planning your next stay with us. We are here with pineapple cookies and warm smiles, waiting to welcome you back for another great Staypineapple stay!Thank you and warmest regards,Debra / Head Pineapple

Hi Janice,Thank you so much for choosing to stay with us at Staypineapple and for taking the time to share your feedback. We're truly sorry to hear about the inconvenience you experienced during the check-out process. We had some challenging computer system issues that resulted in that mistake on our end, and we can't thank you enough for your patience as we tried to get it fixed. We always strive to provide a seamless experience and we know that we did not do that for you during your stay. Thank you again for allowing us to work to fix it and for your patience and understanding.We are so happy to know that the rest of your stay was a great one. We sure hope you might return for another stay in the future, and we will do our best to ensure it's a more perfect experience for you next time!Thank you again and happy travels,Debra / Head Pineapple

Hi Annemarie! Thanks so very much for taking the time to provide this 5-star review; we really appreciate it! We love seeing that you had a great stay and we sure hope to have the opportunity to welcome you back again sometime soon. Thank you again!Warmest regards,Debra / Head Pineapple

Hi Brett!We're overjoyed to hear you had an excellent stay and appreciated our pet-friendly policy, comfy bedding, and friendly staff! It's also great to know that you enjoyed our amenities and the local dining scene. Thank you so much for taking the time to provide this review for us; we really appreciate it!We understand your concerns regarding parking and the view, and we'll keep those in mind as we continue to enhance our guest experience. Thank you for the high recommendation, and we look forward to welcoming you back for another stay soon! Once a Pineapple, Always a Pineapple! :)Warmest regards,Debra / Head Pineapple

Hi Eliza!We're thrilled to hear you and your furry friend enjoyed your stay and the dog-friendly atmosphere! It's wonderful that you found Achilles Coffee and the nearby park convenient for your morning routine. We appreciate your feedback on the pet relief areas and will take it into consideration. Thank you for loving our linens and comfy beds. Here's hoping you are already planning your next visit....pup cups and pineapple cookies are waiting to welcome you back!Warmest regards and happy travels,Debra / Head Pineapple

Hi Erica!We are absolutely delighted to hear that your stay exceeded your expectations and that you enjoyed our location, staff, and rooms. Thank you so much for recommending us to your loved ones, and we can't wait to welcome you back for another top-notch experience! Thank you again from the core of our pineapple hearts!Warmest regards,Debra / Head Pineapple

Hi Richard!We're thrilled you enjoyed our convenient location and our smooth check-in/out process, along with the complimentary beverage upon arrival. We really appreciate you having taken the time to provide this great review for us; our team is so happy to see that you had a great experience here at Hotel Z. We sure look forward to welcoming you again soon!Thank you and happy travels,Debra / Head Pineapple

Hi Trent! Thanks so much for choosing Hotel Z and we are so happy to see that you enjoyed your experience! We really appreciate you having taken the time to provide this 5-star review; it really means a lot to us. We sure hope to see you again sometime soon!Warmest regards,Debra / Head Pineapple

Hi Robertus!Thank you very much for choosing to stay with us here at Hotel Z! We love seeing that you enjoyed your experience, and we sure hope you will return for another great stay again sometime soon. Pineapple cookies and warm smiles are here waiting to welcome you back!Happy Travels,Debra / Head Pineapple

Hi Gordon!Thank you very much for choosing Hotel Z, and for taking the time to provide this review; we sincerely appreciate it! We are so happy to know that you had a great stay, and we sure hope you will consider making us your downtown boutique hotel of choice. We can't wait to welcome you back again sometime soon!Warmest regards,Debra / Head Pineapple

Hi Amanda!Thank you very much for staying with us here at Hotel Z and we are so pleased to know that you enjoyed your stay! We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!Warmest regards,Debra / Head Pineapple

We are very sorry to see you were not satisfied with your your recent experience. We empathize with your disappointment in being charged a no show fee; we strive to provide a cancellation policy that allows our guests to have as much flexibility as possible, but unfortunately we were not advised of any cancellation prior to the arrival date. We appreciate your understanding and we hope to have the opportunity to welcome you in the future for a wonderful Staypineapple stay.Thank you again and warmest regards,Debra / Head Pineapple

Hi Johanna!Thank you from the core of our pineapple hearts for staying with us, and for taking the time to provide this review! We sure hope you will return and we look forward to welcoming you back for another great Hotel Z stay sometime soon!Warmest regards,Debra / Head Pineapple

Hi Craig!We're thrilled to hear we met all your hopes for a perfect stay! Thank you for highlighting what you loved about our hotel. You made our day! We look forward to your next visit for another exceptional experience at a great value. Once a Pineapple, Always a Pineapple! :)Warmest regards,Debra / Head Pineapple

Hi Juan! Thanks so much for choosing Hotel Z for your recent stay and we are so happy to see that you had a great experience. We sure hope you will make us your downtown boutique hotel of choice, and we look forward to welcoming you back soon!Thank you and happy travels,Debra / Head Pineapple