Exterior

Reviews of Park Inn by Radisson Salt Lake City Midvale

3 out of 5
Park Inn by Radisson Salt Lake City Midvale
280 West 7200 South, Midvale, UT

Reviews

6.4
Rating 10 - Excellent. 213 out of 1008 reviews" "
Rating 8 - Good. 256 out of 1008 reviews" "
Rating 6 - Okay. 186 out of 1008 reviews" "
Rating 4 - Poor. 174 out of 1008 reviews" "
Rating 2 - Terrible. 179 out of 1008 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upgrades are very nice. Clean room comfortable bed
Stayed 3 nights in Apr 2024
Response from Manager on duty on 3 May 2024
Dear Ralph, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

2/10 Terrible

Tory

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The pictures of this hotel are extremely misleading. Everything looks clean and well maintained but when you arrive the entire place smells of dry rot, the building is very run down, and the room has visible cobwebs. And you can hear everything that is going on in your neighbors room. Even if they’re across the hall. Or maybe in the hall, currently having sex and not being very shy about it. I can’t believe I spent 170$ to stay here.
Stayed 1 night in May 2024
Response from Manager on duty on 3 May 2024
Dear Tory, We deeply apologize for the disappointing experience you encountered during your recent stay. It's distressing to hear that the condition of the building did not meet your expectations and that you encountered various issues with cleanliness and maintenance. Your feedback regarding the cobwebs, broken shower handle, slow-draining tub, and noise disturbances is concerning, and we assure you that we take these matters seriously. We understand the importance of a comfortable and enjoyable stay, and it's regrettable that we fell short of providing that for you. Please know that we are actively addressing these issues to prevent similar occurrences in the future. Regarding the noise disturbances, we sincerely apologize for the inconvenience caused and will work to ensure a quieter environment for our guests. We appreciate your valuable feedback and hope to have the opportunity to regain your trust in the future.Sincerely, Guest Relations

2/10 Terrible

Joshua Samuel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I saw about this property online was very misleading. I would actively avoid this place.
Stayed 2 nights in Apr 2024
Response from Manager on duty on 1 May 2024
Dear Joshua, I'm truly sorry to hear that your experience at our property did not meet your expectations. Your feedback is invaluable to us, and we sincerely apologize for any discrepancies between our online representation and the reality of your stay.We strive to provide accurate and transparent information to our guests through our online channels, and we regret if there was any misunderstanding or misrepresentation. Your comments will be shared with our team as we work to ensure that our online presence accurately reflects the experience that guests can expect when staying with us.We understand the importance of trust and transparency in the hospitality industry, and we take your feedback seriously. If there are specific aspects of your stay that you would like to discuss further or if there is anything we can do to address your concerns, please don't hesitate to reach out to us directly.Thank you for bringing your experience to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Warm regards,Management

6/10 Okay

Dana

Disliked: Staff & service
The staff were difficult to deal with
Stayed 3 nights in Apr 2024
Response from Manager on duty on 30 Apr 2024
Dear Dana, Thank you for taking the time to post this review. We apologize for our service level not meeting your expectations. I will share this review with my team immediately to ensure issues like the ones you describe keep from happening again going forward. Our goal is to try and ensure each and every guest has an overall positive experience when staying with us. Thanks for the feedback and we do hope you give us another opportunity to provide you with an excellent stay. Sincerely,Management

4/10 Poor

William

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Manager on duty on 30 Apr 2024
Dear William, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

6/10 Okay

Brittney

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
You can tell that at one point they were trying to clean the property up. Some areas are still showing their age. Tubs/sinks in the bathrooms are pealing. Furniture is old and sone of it is pretty scratched or dinged up. Has potential, some areas just need a little elbow grease.
Stayed 3 nights in Apr 2024
Response from Manager on duty on 29 Apr 2024
Dear Brittney, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

2/10 Terrible

Casey

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
So everything went well until they issued my deposit back after a couple days then I checked my account saw it there, used some of the money then found out today they took back the deposit and over drafted my account when I called they told me call back Monday in 3 days
Stayed 1 night in Apr 2024
Response from Jay on 27 Apr 2024
Your deposit has already been processed for the refund. It will take 5-7 business days to get back to your account.

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, clean rooms and comfortable bed.
Stayed 1 night in Apr 2024
Response from Manager on duty on 26 Apr 2024
Dear Traci, Thank you for taking the time post this review. We are delighted and humbled by the your kind words. We all work very hard to try and ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay.Sincerely, Management

6/10 Okay

Sebastian

Liked: Staff & service
Disliked: Cleanliness
It was ok.
Stayed 3 nights in Apr 2024
Response from Manager on duty on 26 Apr 2024
Dear Sabastian, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

4/10 Poor

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Its just a room. A place to sleep, shower, and get ready for the day.
Stayed 1 night in Apr 2024
Response from Manager on duty on 23 Apr 2024
Dear Benjamin, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on duty on 24 Apr 2024
Dear Ashley, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay.Sincerely,Management

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This facility was every polite.
Stayed 2 nights in Apr 2024
Response from Manager on duty on 22 Apr 2024
Dear Karen, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Manager on duty on 18 Apr 2024
Dear Cristina, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay.Sincerely,Management

10/10 Excellent

Chris

Travelled with partner
Everything was great coffee was good the staf was great could have not gotten a handicapped room cus the shower sucked and could have used more towels and tp
Stayed 1 night in Apr 2024
Response from Hotel Manager on 15 Apr 2024
Dear Guest,We're delighted to hear that you enjoyed the coffee and our friendly staff during your stay. Please accept our apologies for any inconvenience with the shower and amenities in your room. Your feedback is valuable, and we'll use it to make improvements for a better experience next time. Thank you for choosing to stay with us. We hope to welcome you back again soon.Sincerely,Hotel Manager

10/10 Excellent

Yocelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, super clean and confort.
Stayed 2 nights in Apr 2024
Response from Manager on duty on 11 Apr 2024
Dear Yocelin, Thank you for taking the time post this review. We are delighted and humbled by the your kind words. We all work very hard to try and ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

10/10 Excellent

Douglas

Stayed 3 nights in Jan 2024
Response from Manager on duty on 1 May 2024
Dear Douglas, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay.Sincerely,Management

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2024
Response from Manager on duty on 9 Apr 2024
Dear Luke, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on duty on 10 Apr 2024
Dear Kristin, Thank you for taking the time post about your experience. We are delighted and humbled by the GOOD rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

8/10 Good

Don

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on duty on 9 Apr 2024
Dear Don, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Managment

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on duty on 9 Apr 2024
Dear Gerald, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

6/10 Okay

leo

Ok
Stayed 1 night in Apr 2024
Response from Manager on duty on 9 Apr 2024
Dear Leo, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff , we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on duty on 3 Apr 2024
Dear Roy, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

4/10 Poor

Estrella

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Front desk was nice, lobby looked nice. The room was really outdated and looked dirty. Floors weren’t cleaned. Don’t think I’ll stay again.
Stayed 2 nights in Mar 2024
Response from Manager on duty on 1 Apr 2024
Dear Estella, thank you for taking the time to post this review. We are all very concerned about your comments and cannot apologize enough for the situations you encountered during your recent stay. Rest assured we do not take comments like yours lightly. Please note the description of your stay is highly unusual and does not represent the high standards we all aim to achieve. I will discuss your review with my entire team and use it as an opportunity to continue to improve our overall performance. Thank you for the feedback and we do hope you give us another opportunity to provide you with the experience you deserved. Sincerely,Management

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Property had both pool and hot tub under service. not noted in check in. real let down
Stayed 1 night in Mar 2024
Response from Manager on duty on 27 Mar 2024
Dear Richard, Thank you for taking time to write a review about your experience however, we are confused with your comments. Our hotel does not have a hot tub and our outdoor pool is only open during the summer time. Please feel free to give us a call directly if you would like to discuss this matter further. We look forward to hearing from you soon. Sincerely, Management

4/10 Poor

Priscilla

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Would not stay again.
Stayed 1 night in Mar 2024
Response from Manager on duty on 27 Mar 2024
Dear Priscilla, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

10/10 Excellent

Benga

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean
Stayed 2 nights in Mar 2024
Response from Manager on duty on 27 Mar 2024
Dear Benga, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

8/10 Good

Nazaria guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value
Stayed 4 nights in Mar 2024
Response from Manager on duty on 25 Mar 2024
Dear Nazaria, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

2/10 Terrible

Ethan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Manager on duty on 23 Mar 2024
Dear Ethan, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

2/10 Terrible

Josh

Business traveller
Disliked: Cleanliness, staff & service
I never write reviews but this stay was terrible, I should have left after the first night. The toilet ran constantly and when mine wasn’t the one upstairs was, the heater shook so badly that I thought it was going to explode, you could see daylight around the wall unit also, the security doors do not work so any of the multiple homeless could come in whenever, I ask if the could fix the toilet, some one came and moved the chain in the tank, which only stopped it until the next flush.. i definitely learned my lesson on this one
Stayed 4 nights in Mar 2024
Response from Manager on duty on 17 Mar 2024
Dear Josh, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

4/10 Poor

Wayne

Stayed 2 nights in Mar 2024
Response from Manager on duty on 3 Apr 2024
Dear Wayne, Thank you for taking the time to post this rating. We would love to know more about your stay as we are always aiming for perfection with all of our guests. Our team would greatly appreciate it if you could give the hotel a call directly to give us your feedback on your stay. Thank you for choosing us and we are looking forward to your next stay; However, next time it will be worthy of a 5 Star Review! Sincerely,Management

6/10 Okay

Judith

Travelled with partner
Liked: Cleanliness, staff & service
Lobby and rooms are clean, though the halls need some sprucing up. The property is next to a train track and there's a lot of pot smoking around the premises - there were people smoking pot in cars, outside the building and we smelled it in the halls. Several party rooms as well, so the halls were noisy with a lot of teenage/young adults yelling, etc. The front parking lot feels unsafe. Person checking in was very friendly but difficult to understand and had unpleasant body odor. Bed and room were comfy, other than horrible water pressure. Basic amenities.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 10 Mar 2024
Dear Guest,Thank you for your detailed feedback. We're pleased to hear that you found the lobby and rooms clean and the beds comfortable. However, we apologize for the issues you encountered with noise, odor, and water pressure. Your comments are valuable, and we will address these concerns to improve our guests' experience. We appreciate your understanding and hope to have the opportunity to welcome you back under improved circumstances in the future.Sincerely, Hotel Manager

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Feb 2024
Response from Manager on duty on 4 Mar 2024
Dear Christopher, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Park Inn by Radisson Salt Lake City Midvale, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,

4/10 Poor

Marco

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our room had dirty and stained sheets on both beds. Our bathroom was jammed shut, had to have a worker come open it at 4:30am just to let us into the bathroom. The closet door was also jammed shut. It does not seem like this room should be rented out. The property workers were extremely nice and helpful. Safe area. Would stay here again but it would have been a much better stay without the issues above.
Stayed 1 night in Feb 2024
Response from Manager on duty on 1 Mar 2024
Dear Marco, thank you for taking the time to post this review and for telling us about your experience. Your feedback is valuable and will help us continue to improve our hotel. We will look into this matter and try to formulate a plan that addresses this issue. Please accept our apology and rest assured we will do all we can to rectify this problem. Thanks again for letting us know and hope to see you again if your travel plans bring you back into this area. Sincerely, Management

8/10 Good

Deanna, Tremonton

Travelled with partner
Liked: Cleanliness
It is an older hotel that has been repainted and flooring in the rooms replaced. It was clean and the beds were good. It was what we expected for the price. The area is better than south of 7200. Parking was well lit and access to the hotel was convenient. Typical breakfast of waffles, cereal and breads. Good for our needed stay.
Stayed 2 nights in Feb 2024
Response from Manager on duty on 22 Feb 2024
Dear Deanna, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Park Inn by Radisson Salt Lake City Midvale, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

8/10 Good

Zach

Travelled with family and small children
Liked: Staff & service
The property is situated in a more rough part of town. At night there was a car parked in the lot, in which, someone was smoking marijuana. Across the street, at the Phillips gas station, at approximately 10:55 AM, I was in the parking lot when a male started to get physical with a female, another male got involved and drew their firearm. No one was seriously hurt during this altercation. The hotel room was clean, but doors shutting in the hallway were really loud. The sheets had blood stains at the portion of the bed where the mattress meets the boxspring or frame.
Stayed 3 nights in Feb 2024
Response from Manager on duty on 5 Feb 2024
Dear Zach, thank you for taking the time to write this review although, your comments go beyond what is in our control. We will make sure to research the issues you had while staying in our hotel and ask local enforcement for an update on the alleged situation you described. Please feel free to give us a call directly if you want to be updated. Sincerely, Management

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Manager on duty on 2 Feb 2024
Dear Bryce, Thank you for taking the time post about your experience. We are delighted and humbled by the GOOD rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

4/10 Poor

Madhav

Liked: Staff & service, amenities
Disliked: Cleanliness
Bathtub didn’t drain, loud at night because walls are thin
Stayed 3 nights in Jan 2024
Response from Manager on duty on 29 Jan 2024
Dear Madhav, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

6/10 Okay

Joel

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
bad area, poor service
hot tub is broken. there was a police presence like a drug bust in the parking lot. they indicated it was for a nearby hotel. police advised us it’s a high crime area. lock everything up and don’t leave it visible it the vehicle will likely be broken into. the fridge compressor made horrible noise. was told nothing to be done, no maintenance, no manager over the weekend. I unplugged it. not brilliant as stays go
Stayed 1 night in Jan 2024
Response from Manager on duty on 23 Jan 2024
Dear Joel, Thank you for taking the time to share your experience. I am shocked to hear about the situations you encountered and would like to deeply apologize. We all work very hard to provide our guests with a safe, comfortable environment. Your comments are concerning and will be investigated immediately with the local officials. Please know, this is the first time we have heard about this matter. Sincerely, Management

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Adequate
This hotel was adequate. It was generally clean, though there were noticeable stains on the curtains. The bed was comfortable. The bathroom was clean, but the water took about 10 minutes to warm up for a shower. The included breakfast was sparse (just toast, cereal, and waffles). The lobby was nicely decorated. We felt satisfied with the quality of our stay for the price of the accommodations.
Stayed 1 night in Jan 2024
Response from Manager on duty on 23 Jan 2024
Dear valued guest, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Park Inn by Radisson Salt Lake City Midvale, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

2/10 Terrible

Stefany

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk is absolutely horrible. They’re rude and not welcoming at all. I would recommend everyone to just stay away from this place unless what you want is a bad experience.
Response from Manager on duty on 21 Jan 2024
Dear Stefany, Thank you for taking the time to post this review. We apologize for our service level not meeting your expectations. I will share this review with my team immediately to ensure issues like the ones you describe keep from happening again going forward. Our goal is to try and ensure each and every guest has an overall positive experience when staying with us. Thanks for the feedback and we do hope you give us another opportunity to provide you with an excellent stay. Sincerely,Management

4/10 Poor

Kenneth

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Manager on duty on 21 Jan 2024
Dear Kenneth, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

6/10 Okay

Praveen

Business traveller
Bed sheet had holes and burnt marks on them. Bathroom tub had hair left from before. Wasn’t cleaned properly.
Stayed 2 nights in Jan 2024
Response from Manager on duty on 14 Jan 2024
Dear Praveen, Thank you for taking the time to post this review. We are all thankful for the feedback as we are aiming to create the best hotel experience possible for all of our guests. We sincerely apologize for the inconveniences you experienced during your stay. I will absolutely inform the proper departments of these issues as they are highly unusual and we will ensure that they do not happen again. Thank you for choosing us, and we hope to have another opportunity to better serve you in the future as I am sure we will not disappoint.Sincerely,Management

8/10 Good

kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access ski bus. Great Venezuelan within walking distance.
Stayed 2 nights in Jan 2024
Response from Manager on duty on 13 Jan 2024
Dear Kathleen, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.On behalf of our entire staff at Country Inn & Suites by Radisson, Port Orange / Daytona FL, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,Management

6/10 Okay

mike

Liked: Cleanliness, staff & service
Its a nice property overall, i stayed here a few months ago. The pro lem i see is lack of maintenance.the 2nd floor ice machine still didnt work. The plug in my tube needed repairs. (Same thing as last timebut different room) their continental breakfast consists of waffles, hard boiledeggs, mini muffins and cold cerea. Very lacking in the breakfast items. Coffee was good although.
Stayed 3 nights in Dec 2023
Response from Manager on duty on 8 Jan 2024
Dear Mike, Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely,Management

6/10 Okay

Richard

Travelled with group
Stayed 3 nights in Jan 2024
Response from Manager on duty on 8 Jan 2024
Dear Richard, We thank you for taking the time to post this score. We apologize for not providing a perfect 5 Star experience. Our team always greatly appreciates guest feedback, and we would truly love to hear what we could have done to improve your experience. Please feel free to give us a call at anytime.Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.Sincerely,Management

2/10 Terrible

Dustin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went out of my way to find a place with a hot tub unfortunately their hot tub and pool are both closed due to Broken “ that’s all the dude at the front desk would tell me the room was about 61° when I walked in Will not ever stay here again Especially with a $200 room deposit per night hope I see that again
Stayed 1 night in Jan 2024
Response from Manager on duty on 8 Jan 2024
Dear Dustin, Thank you for taking the time to post this review as we are always looking for ways to grow and improve as a hotel. We sincerely apologize for the inconveniences you experienced during your stay. Your comments are very concerning and does not represent the high standards that we aim to achieve. I will be informing the proper departments immediately to ensure these issues do not happen again. Thank you for choosing us, and we hope to have another opportunity to better serve you in the future as I am sure we will not disappoint.Sincerely,Management

6/10 Okay

Volodymyr

Liked: Staff & service
The hotel looks remodeled on the pictures, but only lobby is remodeled. The rooms need work.
Stayed 1 night in Jan 2024
Response from Manager on duty on 8 Jan 2024
Dear Volodymyr, we are all very worried about the way you described your recent visit to our hotel. Your comments are very concerning and do not represent the type of experience we all aim to achieve. Please accept our most sincere apology. Also, we would appreciate if you gave us a call directly to discuss your comments. We look forward to hearing from you soon.Sincerely,Management

8/10 Good

Nicole, Lynnwood

Stayed 3 nights in Dec 2023
Response from Manager on duty on 24 Dec 2023
Dear Nicole, Thank you for taking the time post about your experience. We are delighted and humbled by the GOOD rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on duty on 24 Dec 2023
Dear James, Thank you for taking the time post about your experience. We are delighted and humbled by the GOOD rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay. Sincerely, Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on duty on 20 Dec 2023
Dear valued guest, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay.Sincerely,Management