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Reviews of Ramada by Wyndham Sacramento

2.5 out of 5
Ramada by Wyndham Sacramento
2600 Auburn Blvd, Sacramento, CA

Reviews

5.6
Rating 10 - Excellent. 156 out of 1001 reviews" "
Rating 8 - Good. 184 out of 1001 reviews" "
Rating 6 - Okay. 204 out of 1001 reviews" "
Rating 4 - Poor. 184 out of 1001 reviews" "
Rating 2 - Terrible. 273 out of 1001 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Bruce

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff, actively are trying to scam people. Booked my stay for a number of nights. They entered it in one short of that, then told me I needed to pay a different price than I booked it for to stay the last night. I had to leave or pay way more! Yeah don't stay here unless you want way way less than you bargained for and want to pay extra on top of it.
Stayed 7 nights in Apr 2024

10/10 Excellent

amanita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and convenient,inside mini Mart .only downside was no coffee in the room or air conditioner. Otherwise was great room,small fridge , microwave and comfortable bed.
Stayed 1 night in Mar 2024

4/10 Poor

degol asfaw

Disliked: Cleanliness, staff & service, property conditions & facilities
everything
Stayed 2 nights in Feb 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024

2/10 Terrible

Aida

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Check in staff had terrible attitude to be workingin hospitalityindustry. Looked like she Didn’t want to be there. Put us in a room being painted with fumy smell. Got switched to a different room. It is winter time, rany and cold,but There was no heat, and never got fixed. Only was given two towels, no washcloths. Place was dirty. Experience was terrible.
Stayed 2 nights in Jan 2024

2/10 Terrible

Donald J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Martha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs extensive deep cleaning
Smoke free facility stinked like tabacco and weed. The room had dirty curtains, dirty carpet, debris of broken glass or plastic under the bathroom sink, the tub could use a replacement (we didn’t even use the tub or shower because it looked so dirty), the air vent in the bathroom was dirty. Just a really bad place to spend the night.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I ended up not staying at this hotel and finding another hotel to stay out. I felt unsafe at this hotel which is why I decided to leave. Upon arrival there were homeless people in the parking lot potentially selling drugs. Once inside I still did not feel safe. Once in the room the furniture was chipped and the room was dirty.
Stayed 2 nights in Dec 2023

6/10 Okay

Jeremie

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let me start by saying, each and every time you leave your room you will need to get a new key. And if your lucky, you may only need to go back down to the front desk once or twice. However, if you are disabled, DO NOT Expect to be treated any differently. Especially if the disability is a mobility issue. If i had to give a percentage on how many times my key did not work, I would have to say 90%. First i was on the first floor way down 2 very long hallways. Then i was moved to the 4th floor. Which, again, my key only worked 10% of the time. Very inconvienient for a disabled woman.
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Stayed 2 nights in Nov 2023

2/10 Terrible

M

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t go not worth the price
The hotel need a complete overhaul on every level.
Stayed 1 night in Dec 2023

4/10 Poor

Miguel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

May

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsatisfying customer
The place was smelly, both inside and outside.
Stayed 1 night in Nov 2023

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023

2/10 Terrible

Armen

Disliked: Cleanliness, staff & service, property conditions & facilities
We were checked in into a room that was not clean... When complained they just proposed to cancel the reervation and refund - well, we drove few hours and it is close to night time. what they expect us to sleep on the streets? Then they suggested to downgrade us (sleeping 4 people on a double bad lol) - claimed they do not have anymore rooms with king bads as we ordered. After more negotiation they found 2 more of those rooms. LAst time I go this place
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
You gotta do what you gotta do
Area is bad. Front desk is rude. Room was alright but friends’ room was dirty upon entry
Stayed 1 night in Oct 2023

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities
Had security but did nothing about the homeless walking around the car in the parking lot
Stayed 4 nights in Oct 2023

2/10 Terrible

Jared

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Allan

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Adrian

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Tread Lightly
The photos you see online are quite misleading. Me and a group of friends stays here for 3 days. Overall, the experience wasnt great. the beds were okay. the bathroom tub had just been fixed and looked bad. Tread lightly when booking here. Ive been to quite a few ramadas and this one was the worst by far. the continental breakfast was nothing to write home about either. only cereal, bagels and muffins. 1 type of juice nothing else. Room Keys stopped working everyday. overall it was pretty bad.
Stayed 4 nights in Oct 2023

6/10 Okay

Georgette

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
They are still remodeling
Checked in a little late, receptionistwas very kind and efficient, many people were checking in at that time. Got to our room. No coffee maker or ice bucket. Had to call in on my cell phone because the phone in our room was broken. We were told someone would be right up. My frie d wasshed upbefore bed. The plug was broken in stop position, i was unable towash before retiring. I called again for repair, again forgotten. No "do not disturb " sign and dead bolt didnt work. Morning. Sink drained. I used the room card to open it. Could not figure out how to turn on shower. Desk clerk could not help. FiNALLY someone came up, without any ammenities, fixed the issue and was gone. They are remodeling... kind people, but service sucks. Sorry, we wont be back next year for our convention... netter luck next time.
Stayed 1 night in Oct 2023

6/10 Okay

Anthony

Travelled with family
Disliked: Property conditions & facilities
Room was in need of maintenance. Most drawers had sliding issues, shower head needs replacement, alarm clock and phone not operational. They did offer to switch rooms but our stay was short and we already had unpacked.The positives were good refrigerator, microwave and continental breakfast was enjoyable.
Stayed 3 nights in Oct 2023

2/10 Terrible

Rhonda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were traveling all night and when we got to the hotel we wanted to shower and the bathroom was so dirty and they didn’t even supply enough towels. Stains on the bed. Couch looked like it was vacuum forever. Very dirty atmosphere we left
Stayed 1 night in Oct 2023

4/10 Poor

Trisha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

TRIA

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom is dirty, bath tub is dirty and not clean. I have to put on my sandal in the room because the carpet is dirty. No AC only fan and it’s not even working good. Breakfast is sucks.
Stayed 1 night in Oct 2023

4/10 Poor

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities
You’re getting what you pay for here. Don’t expect too much
Stayed 3 nights in Oct 2023

6/10 Okay

Randy

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Place was ok but very dated shower was impossible to keep water from floor no floor matts and tile was extremely slippery when wet only got two towels bed was ok but bedding was damaged lamps have outlet but don't work correctly
Stayed 3 nights in Oct 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
1star
Needs some tlc big time. First room wasn’t cleaned, 2nd room was “cleaned” but wasn’t clean.
Stayed 2 nights in Oct 2023

2/10 Terrible

Walter

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was horribly disgusting.. bathtub was dirty, didn't look like it's never been scrub for 5 years, it needs to be replace 100%..room smells bad like towels hasn't been dried for a week and it's just sitting in the laundry basket. i won't be surprise if we roll up the carpet in the room and finds mold under it.. asked for a fresh set of towels but never came until i picked up the room phone that doesn't work, so i used my personal phone to call downstairs to asked for new towels. didn't even apologize when i said i asked an hour ago.. very disappointed with the overall service since this is supposed to be Ramada Inn not a motel.. if i would've known it will be like this, i would've stayed in some motels for a cheaper price.. never again...
Stayed 2 nights in Oct 2023

4/10 Poor

Juan C.

Travelled with partner
Disliked: Amenities, property conditions & facilities
Floors were super dirty. The bottom of my feet were black within two hours of walking barefoot in my room. The faucets were loose and the bath tub drain was draining so slow. There was a cigarette burn on the comforter. Water damage on the ceiling in the bathroom. I would not recommend this hotel.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Stay was not good. “Pull out bed” was a small cot that wasn’t even the right size. All of the sockets didn’t have covers and were super lose so that was probably a safety issue. Store was cash only no way to use card or charge it to the room. The hallways smelled like smoke and mold at the same time it was gross. The shower head was super low and the handles were wrong (cold water handle was actually the hot water). The carpets in the room were gross it seems like they didn’t clean them and last the area was pretty bad. A lot of homeless and trash everywhere.
Stayed 2 nights in Oct 2023

4/10 Poor

Brandon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had an error in there system and tried to make us pay for it, then they kick at out at 10:30 pm because we didnt want to pay for their mistake. Also when we tried to get ahold of the manager the employee refused to contact him or let us contact him ourselves. And they refused to give us our receipt saying they cant find it even though we sign for it in the beginning.
Stayed 7 nights in Oct 2023

6/10 Okay

Jay

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't BELIEVE how rundown and DIRTY this place was. Mold on the bathroom ceiling, hairs in the dirty tub, mold in the tub, just FILTHY EVERYWHERE. Then to top it off the A/C was broken!?!?! Will never stay again that's for sure.
Stayed 1 night in Oct 2023

4/10 Poor

Nancy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not worth the price
First room - AC didn’t work. Second room - leak under sink, blow dryer didn’t work, AC wasn’t great, still needed a fan. No screens on the windows. Complementary breakfast was just breads with condiments, coffee, and tea. I’m fine with all the little issues, but not for the price I paid.
Stayed 1 night in Oct 2023

6/10 Okay

Elizabeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Ok for one night but you get what you pay for
Headboards were dirty and had stains, carpet was dirty and bathtub was very old and dirty. Breakfast was very basic no eggs or meat. Just toast, bagels, apples, coffee and cereal.
Stayed 1 night in Sep 2023

2/10 Terrible

Vong

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room needs to be update. The bathroom are gross. The light where flickering in the bathroom. The lights went off while my daughter was showering. Plus the sheets were dirty and it had cigarette holes. Even though the room is supposed to be none smoking. Good think I brought my own blankets. Plus the area is not safe. There are homeless everywhere during the evening.
Stayed 1 night in Sep 2023

6/10 Okay

Arriana

Stayed 5 nights in Sep 2023

10/10 Excellent

Maria

Stayed 1 night in Sep 2023

4/10 Poor

Artyom

Stayed 3 nights in Sep 2023

6/10 Okay

Kiniviliame

Liked: Cleanliness
Disliked: Property conditions & facilities
Good service
Stayed 7 nights in Sep 2023

6/10 Okay

Maria

Travelled with family
Stayed 2 nights in Sep 2023

6/10 Okay

Rodney

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Olin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay here with your family
This was the worst place I’ve ever stayed and the person working the front desk was no help at all. The rooms AC did not work well and being in Sacramento where it gets to the 100 degree mark , it was humid and hot , the manger said they were full which was a lie because there was really no one in the parking lot for how huge this establishment was. He didn’t try to get us a different room but said he could give us a little 5$ fan for the room to help which did nothing . The water that came out the faucet was dark brown for a few minutes before it cleared up , the people walking the halls all night were super sketchy , the place was not clean at all. Had to go get extra towels from the front because the ones in the room had hair on them from someone shaving. The rooms were 80’s ish and dirty. I’d never stay here ever again. Especially because they don’t even try to help you or make things right.
Stayed 1 night in Aug 2023

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing, Econo Lodge.
This is a bargain hotel, so your expectations should not be too high. However, some of the aspects of basics were very disappointing. television look like it was dropped. It had several lines running through the screen there were holes in the wall carpet was dirty, and the worst was the AC failed on a hot day. The pool was nice and clean, the bed linens, and the towels were clean. Desk staff tried to rectify problems, but for me effort is not enough.
Stayed 1 night in Aug 2023

4/10 Poor

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
It's cool
Stayed 1 night in Aug 2023

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I was checking in, there was a guy complaining about not having any air-conditioning in his room and they basically told him there was nothing they could do. I checked in and the AC was turned off even though it was 100° outside. I turn the AC on as low as it would go, and it was miserably hot all night. I worked the next day and came back that afternoon, and it was still hot in that room. The AC barely did anything. The carpet was dirty. They had packets of coffee in the room, but no coffee maker. The floors in the hallways were dirty. There were bugs in the hallway. I would never recommend anybody to stay at this place.
Stayed 2 nights in Aug 2023

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I was given was obviously not clean. The room smelled, bedsheets were stained and had many cigarette holes. The ceiling above the bathtub literally had an open hole with material falling out.
Stayed 1 night in Aug 2023

2/10 Terrible

Nicholas and Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay Here
We where very disappointed the room felt unclean, the bathroom floor and tub where dirty. The smoke alarm was beeping we had to make 2 requests to finally get it changed at 10 pm we had no phone in the room no coffee pot one lamp was missing its shade. If you don't have to DO NOT STAY HERE
Stayed 1 night in Aug 2023