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Reviews of Hotel Felsenkeller

3 out of 5
Hotel Felsenkeller
Oberstraße 39/41, Ruedesheim am Rhein

Reviews

9.2

Wonderful

Rating 10 - Excellent. 92 out of 159 reviews" "
Rating 8 - Good. 59 out of 159 reviews" "
Rating 6 - Okay. 7 out of 159 reviews" "
Rating 4 - Poor. 1 out of 159 reviews" "
Rating 2 - Terrible. 0 out of 159 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Amenities
Classic, old-school hotel. Proprietor really care about guest experience. Clean and efficient. Right in the middle of town. Extremely pleased with our experience.
Stayed 1 night in May 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is wonderful and the man at the check in was excellent, courteous and professional. He makes the hotel truly special.
Stayed 1 night in Oct 2023

8/10 Good

Alenka

Stayed 1 night in Sep 2023

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well run hotel. Very nice room and bathroom
Stayed 2 nights in Aug 2023

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Ruedesheim. The only problem is parking is far away and you have to walk up a flight of stairs to get to the elevator. Not handicap accessible. Breakfast was great and room was nice.
Stayed 1 night in May 2023

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, a terrific breakfast and perfect location. Minutes from Doppelgasse. Fabulous hosts!

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like hotel was in center of town and near everything ……
Stayed 2 nights in Aug 2022

8/10 Good

Carol, San Miguel de Allende

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel Felsenkeller is a well kept and charming hotel. Very clean and my room was spacious. Two things, however, marred my stay there, and I believe the Expedia description needs to be updated. Laundry services are NOT available and there is NOT wifi in every room. The lack of wifi had a huge impact on me, as I needed to spend a fair amount of time working. It forced me to spend hours on the hot patio (a nice one, at least!) to get the access I needed to do my work. My room was at the extreme end of a hallway, so perhaps better situated rooms would have wifi access, but the manager could do nothing to help me. Guests should also be aware there is no air conditioning when booking their stay, nor is the front desk staffed 24/7.
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful hotel was nice a in a good location I would stay again
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the staffs are so personal and friendly. Breakfast was wonderful also.
Stayed 1 night in Nov 2019

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and services.
Amazing hotel in the heart of the small town. The staff members are friendly and very helpful.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean property. It was unusually warm during our stay and there is no air conditioning at the property. Portable fan was provided upon request. Bathrooms do not have windows or fans so air circulation is poor. Buffet breakfast was plentiful and a good selection of hot and cold items.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Picturesque setting
Excellent location in centre of town, handy for cable car. Friendly staff.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful; the restaurant was good if you like traditional German food. The Wine list was excellent. The location is quaint but nor car friendly. Rudesheim itself is very pretty, but it's a real tourist trap. Surrounding countryside - Rhine Gorge 5 star - Schloss Johannisberg worth a detour and have a glass of very expensive wine in the Schlossschanke - seven kilometres away.
Stayed 1 night in May 2019

10/10 Excellent

Andy, Sydney, AU

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Very convenient location, and nearby parking. The manager and staff were extremely friendly and kind and concerned with making sure that all guests were pleased. The beds were soft, which I like. Rooms were kept clean. Shower ran well, charging outlets conveniently by the bed. Breakfast was tasty. I am giving it 4/5 stars instead of 5/5 only because the rooms are a little dated looking. However, for the low price it is an excellent value.
Stayed 2 nights in Mar 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location...Excellent service...highly recommend
Stayed 1 night in Dec 2018

8/10 Good

RoyE, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing really to dislike. Missing some things like a fridge & safe.
Stayed 1 night in Oct 2018

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in the midst of everything to see and do in Rüdesheim. My room was reasonably priced, a solid breakfast buffet was included. I would definitely stay there again.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Lovely hotel in great location
Traditional German hotel in the heart of Rüdesheim. Rooms are clean and quiet and breakfast is nice. There is also a garage to store bicycles. Staff are really sweet - couldn’t recommended them more!
Stayed 1 night in Sep 2018

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking in the woods!
Very nice. Downtown area, enjoyed the small town atmosphere!
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic building in historic Rudesheim
Well located in the village close to features and restaurantso
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room and hotel, Staff very friendly and helpful, searched town for best rated restaurant and found out it was in our hotel. Parking is tricky but book it in advance, and try to use a smaller rental car due to very narrow streets. Will book same hotel again if we go back there.
Stayed 2 nights in May 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the road again.
Our third excellant German Hotel. It is nice to recive quality service three stops in a row.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was wonderful and the staff was even better. Very helpful and friendly to an english speaking couple! Great location and awesome service made our stay very enjoyable!
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, friendly staff, excellent location
Trying to find the parking was a little difficult, but we ended up parking at the general lot just down the street for 10 euro a day. Breakfast was not worth staying for - I would recommend hitting one of the bakeries instead. Staff is friendly and rooms are clean. Location was great and wished we could have stayed a little longer. If you have the chance the come during the Christmas market, do it. It is one of hidden gems of Germany without having to drive all the way down to Bavaria.

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to stay
The hotel isn't very new or modern but sufficient. The great thing about it is it's located right in the middle of the town and Christmas Market.
Stayed 1 night in Nov 2017

8/10 Good

Denise, Ipswich Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in old town
Overnight stay on way through to the south. Good size room. Lovely breakfast. Chairlift was closed a week earlier and then was reopening a week later. Disappointing. Street is setting up for Christmas markets which would be lovely to see. Lovely area to walk around at night also.
Stayed 1 night in Nov 2017

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect getaway or vacation
My sister and myself spent 5 wonderful days at the Felsenkeller. Marko and Dolores, plus their staff, were always very friendly, extremely helpful, and most welcoming. The town is beautiful and in a perfect location on the banks of the Rhine. Days can be filled with river cruises, hiking, visiting local castles and churches,or just sitting peacefully reading on the fabulous patio.We will return and recommend it to our family and friends....you will love it!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too notch customer service and location
Every staff member had outstanding customer service. The location was just a couple blocks from the main center of town with great pubs and restaurants right next to it. No parking in site and a little tricky driving around n narrow old cobblestone streets to get there but that's part of the charm of the location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Andrew, Chicago

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, otherwise mediocre
The hotel is in a great location and clean. However, we did not have a good stay. The maid tried to come in the room TWICE in the morning while we were trying to sleep. There was no shampoo. WIFI worked only in the lobby but not in our room. Hopefully it's normally better!

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
All was right with this hotel. Perfect location in the middle of town. Great hotel staff and exceptional breakfast with very attentive staff.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful little village - very nice hotel!
Wonderful little village on the Rhein. The hotel was great for the price. The room was ok, but we were only staying for 1 night. The bed wasn't the best, but again, for the price, it was fine. The staff was super nice and very helpful! The concierge even bummed me a smoke at one point because I couldn't find a place that sold cigarettes - thanks again man! The breakfast buffet was fantastic too - fresh fruit, cheeses, sliced meat - a typical German breakfast.

10/10 Excellent

Rick

Stayed 1 night in Oct 2023

8/10 Good

Baerbel

Liked: Cleanliness, staff & service, property conditions & facilities
Schöne Zeit in RÜDESHEIM
Ein super freundlich geführtes Hotel, großes LOB an das Ehepaar das den Felsenkeller leitet! Sehr freundliche Bedienung beim Frühstück, sehr reichhaltig...alles was man so mag! Alles Bestens, super Lage und gemütliche Atmosphäre. Einziges Manko sind die Betten, sehr niedrig und wenig Komfort :-( ansonsten volle WEITEREMPFEHLUNG wir kommen wieder LG
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Marion

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Alles gut
Stayed 2 nights in Jul 2023

10/10 Excellent

Christian

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Tommy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Maya

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Ulrich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super freundliches Personal. Inhaber sind mit Herz und Seele dabei. Alles sehr sauber, tolles Frühstück. Wenn wir wieder in dieser Gegend sind, dann nur da