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Reviews of Holiday Inn Express Roseburg, an IHG Hotel

2.5 out of 5
Holiday Inn Express Roseburg, an IHG Hotel
375 Harvard Blvd, Roseburg, OR

Reviews

8.8

Excellent

Rating 10 - Excellent. 542 out of 1000 reviews" "
Rating 8 - Good. 304 out of 1000 reviews" "
Rating 6 - Okay. 96 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property, view of the river
Stayed 1 night in May 2024

2/10 Terrible

Steven

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ths hotel does not foces on guest safety. It is very easy for vagrants to walk right in to the property and go wherever they want. We had a room with an adjoining door and came back from breakfast to see that the neighbor had opened the door and went through our room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alizet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and felt safe.
Stayed 2 nights in Jan 2024

8/10 Good

Terrie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, efficient staff, lovely riverfront garden snd view.
Stayed 1 night in Apr 2024

6/10 Okay

RAGHURAMAN

Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place nice hot tub and pool
Stayed 1 night in Mar 2024

10/10 Excellent

Kristine A.

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff at check in. Very quick process and nice facilities.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff! Great value. Kids had a great time at the animal safari nearby
Stayed 1 night in Mar 2024

10/10 Excellent

Brittney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was right on the river and had a back patio with an amazing view. I wish we had more time here to enjoy a cup of coffee with that view and talk a walk along the river. The hot tub was right outside where you could hear the river flowing. Amazing! The only complaint was the outlets are very outdated so trying to dry and straighten my hair and charge my phone was a challenge. I had to hold the plug in the outlet without moving at all or the dryer would shut off which it did about 10 times. A little frustrating when you’re in a rush to get ready. Breakfast was delicious and staff was friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Kylie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Renato

Stayed 1 night in Mar 2024

10/10 Excellent

Terrie

Travelled with family, Travelled with pets
Liked: Cleanliness
The lawn area and river view, polite and helpful staff
Stayed 1 night in Mar 2024

8/10 Good

Mildred, Nokomis

Stayed 1 night in Mar 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Views of The river are amazing. The outdoor hot tub and patio are nice and big for several groups to enjoy. The pool and work out room are always a plus. Breakfast? Yes and it’s an excellent one. Lots of choices. Healthy choices too. Hot cinnamon rolls! Yes please! We love staying here.
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh it was just perfect! The pool was a bit cold the hot tub was really nice. My kids had a blast. The room was just fine with a nice view. The staff was super friendly. Everything was great!
Stayed 1 night in Mar 2024

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the view of the river from every room. The hotel was quiet and the bed was comfortable. One of the better hotels in this area.
Stayed 1 night in Mar 2024

10/10 Excellent

Ronald

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay.
Stayed 1 night in Mar 2024

6/10 Okay

C Wayne

Travelled with pets
Liked: Cleanliness
Not as pet friendly as claimed. Could not leave pet in room at all unattended.
Stayed 1 night in Feb 2024

10/10 Excellent

Mitch

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back. Great customer service and clean.
Stayed 2 nights in Feb 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are very comfortable. Love t!he view of the river
Stayed 1 night in Feb 2024

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
What goes up must come down, except when...
Things were going fine until the elevator stopped working. There is only one, and we were on the 4th floor so it was a pain schlepping our luggage out of the building. Also the stairways were not in the best location. Also the walkways to the rooms are outside and you are exposed to the rain and wind, and it can get wet and cold in Roseburg. On the positive side the people were friendly, the breakfast was decent and the bed was comfortable.
Stayed 3 nights in Feb 2024

10/10 Excellent

Diana

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable
can in customer service was very nice when I checked in . everything was quick and easy. Went to my room it was clean and had everything I needed. So would come again.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners have put real love and care into this property. Very modern and well kept inside and beautiful spaces outside to sit and walk. Judi was running the breakfast and she was amazing. Did great job with food and very friendly and responsive to everyone around her. What impressed me most is that she said she had been with the company a long time and that the owners of the business were wonderful people. No wonder this was the absolute best hotel of all the places we have stayed on a 30 day road trip. Well done, owners to care for your people and your property so well.

10/10 Excellent

MELINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
This is a very clean and quiet hotel. Beds were comfy and the breakfast buffet was fantastic. Highly recommend!
Stayed 1 night in Jan 2024

8/10 Good

Wayne

Stayed 1 night in Jan 2024

10/10 Excellent

Sandy

Travelled with family
Liked: Staff & service, property conditions & facilities
Have stayed at this hotel a few times. Has been consistently good.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff extremely nice. Cleanliness exceptional. Rooms a bit small but that’s ok just plan for that. Thank you!
Stayed 1 night in Dec 2023

6/10 Okay

Amy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely view of the river! Your hot tub was 130 some degrees however - not usable and dangerous. I alerted someone behind the desk but she didn't seem to find it important. Otherwise it was great.
Stayed 1 night in Dec 2023

6/10 Okay

Michele

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Dharam s

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view from the window is amazing. I looove it.
Stayed 1 night in Oct 2023

8/10 Good

Harm

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property had a great view. It is a motel not a hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very nice!
Stayed 1 night in Oct 2023

10/10 Excellent

Daria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely view from the room
Stayed 3 nights in Oct 2023

8/10 Good

Celeste Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Andy

Stayed 1 night in Sep 2023

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were happy with our stay here!
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Jeff

Stayed 1 night in Aug 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice weekend getaway
Quick weekend getaway. Beautiful view, overlooking the river with a spacious, comfortable, room. Also, overlooking the deck area. Not the most sound proof, so if you're an early to bed type bring some noise canceling help. Wasn't a big issue for us and we enjoyed the respite.
Stayed 1 night in Aug 2023

10/10 Excellent

Leo

Stayed 1 night in Jul 2023

10/10 Excellent

Mike

Stayed 1 night in Jul 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms.
Stayed 1 night in Jul 2023