Terrace/patio
Check availability

Reviews of Hotel Criol

3.5 out of 5
Hotel Criol
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QUE

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 1003 reviews" "
Rating 8 - Good. 176 out of 1003 reviews" "
Rating 6 - Okay. 31 out of 1003 reviews" "
Rating 4 - Poor. 14 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spaces, convenient, nice staff, nice rooms but realize many rooms in Mexico do not have windows to the outside. Ours here didn’t.
Stayed 2 nights in May 2024

10/10 Excellent

Margarita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive
Stayed 2 nights in May 2024

8/10 Good

Maria Clara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely and very convenient as it’s located in the center of the city. The room was quite small but had everything we needed (especially AC) for our stay. I would highly recommend this hotel for anyone coming for a short stay.
Stayed 3 nights in May 2024

10/10 Excellent

Elizabeth G., Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we initially booked was very small so we upgraded to a bigger room for a small fee. Nahum was very nice and helpful. The hotel is located within the centro histórico. We felt very safe walking to and from the hotel at night. We parked on the street when available. Highly recommend.
Stayed 3 nights in Apr 2024

8/10 Good

Claudia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Architecturally a beautiful building within walking distance from the historic plaza. Staff was attentive and check-in was quick and easy. The only two issues I had 1) I paid for a jacuzzi suite and it was non-functional 2) (and this is a personal preference) the bed was hard and uncomfortable, didn't get a great night sleep the two nights I stayed. Apart from those two things I really enjoyed my stay and found it super safe (as a woman traveling alone) and it was easy to find street parking after 8pm.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Close to the city center, would come back any time! Thank you so much
Stayed 1 night in Apr 2024

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful area! Amazing staff and a beautiful facility. Rooms are on the smaller side as it is in the downtown area (everything is small). Hot water, luxury rooms, great air conditioning, bottled water. Literally everything you could ask for.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mariana

Stayed 1 night in Apr 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous hotel. One of the most beautifully appointment. It’s intimate in its spaces but with plenty of areas to relax in. The staff is extremely kind and great. I can’t wait to stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos, BOERNE

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Mar 2024

10/10 Excellent

Luz

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for one night only but everything was perfect!
Stayed 1 night in Feb 2024

10/10 Excellent

Luz

Liked: Property conditions & facilities
Amazing location, and the facility is beautiful!
Stayed 2 nights in Feb 2024

10/10 Excellent

Roberto

Stayed 2 nights in Feb 2024

8/10 Good

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities
This a beautiful hotel with very sleek architecture. The staff is very friendly, and the service is excellent. However, I stayed in room 1, which I recommend avoiding at all costs. The room doors are glass, which does not block outside noises at all. These doors face directly to the courtyard, and my room was in front of the kitchen. Personal starts working at 6:00 am, which is nice, but if you are planning to sleep in or have a restful morning, it is pretty much impossible in this room (unless you wear earplugs). The first time I visited this hotel, I stayed in one of the rooms upstairs; the doors were wood and much quieter. In summary, it is a nice hotel, but do not stay on the ground floor (or avoid rooms 1 and 2) because it will be noisy.

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding boutique hotel . I highly recommend this property and would certainly stay here again.
Stayed 1 night in Feb 2024

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Property is okay just a bit too noisy as you can hear voices easily outside your door.
Stayed 1 night in Jan 2024

10/10 Excellent

Elva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The people on the staff were so nice And the place were very clean
Stayed 1 night in Jan 2024

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2024

6/10 Okay

Camila

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Marylyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay for our family trip
Central, beautiful hotel, combines a 18th century street facade with nice modern architecture inside and in courtyard. Stylish. Great breakfast in a nice room. I just wish the shower a a better flow.
Stayed 1 night in Dec 2023

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Elias, weston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, might not be worth the price if you don’t use the in suite jacuzzi
Stayed 3 nights in Nov 2023

8/10 Good

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel has no parking available. You need to walk around 3 blocks from the parking lot to the hotel and they close at 11:00pm. So got to be careful if you need to leave/ enter after those hours. Other than that, it’s a beautiful hotel and really close to the historic center.

6/10 Okay

PAUL

Travelled with family, Business traveller
Liked: Staff & service, amenities
The hotel is lovely but had a strange smell in the room most likely a plumbing issue as my sink would not drain well but the staff addressed the issue. Its a very tranquil and beautiful place. The only other issue was that the jacuzzi on my balcony was a bit dirty.
Stayed 3 nights in Nov 2023

10/10 Excellent

Mark, Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Felipe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super friendly staff
Stayed 1 night in Oct 2023

10/10 Excellent

Arlette

Stayed 1 night in Oct 2023

10/10 Excellent

Regina

Stayed 3 nights in Oct 2023

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel.I
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Francisco

Stayed 2 nights in Sep 2023

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I go to Querétaro, I stay in this hotel. I love the rooms design, how quiet is is for sleeping and how close is to everything (from restaurants to historical places)
Stayed 2 nights in Sep 2023

8/10 Good

Dynamic Industrial supply

Stayed 4 nights in Sep 2023

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it !!! Everyone was incredibly helpful Very very peaceful and relaxing environment Would definitely come again
Stayed 4 nights in Sep 2023

10/10 Excellent

Ali, phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in the area. It’s great with amazing stuff

10/10 Excellent

Melissa P

Stayed 4 nights in Aug 2023

10/10 Excellent

Carlos

Stayed 1 night in Sep 2023

10/10 Excellent

CESAR

Stayed 3 nights in Sep 2023

10/10 Excellent

Marguerite

Stayed 2 nights in Aug 2023

10/10 Excellent

Joseph

Business traveller
Liked: Amenities, property conditions & facilities
Safe and quiet. Clean. Close to everything. Stayed here many times. If food is left out, tiny ants will get in it. Otherwise great experience, as always.
Stayed 1 night in Aug 2023

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Properly that is close to the city center.
Stayed 2 nights in Aug 2023

10/10 Excellent

joaquin, Chicago

Liked: Cleanliness, property conditions & facilities
Breakfast was slow and disappointing
Stayed 1 night in Aug 2023

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Architecture and Location
Stayed 1 night in Aug 2023

8/10 Good

Mario Alberto

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Aunque estéticamente el lugar es de 10, el lavabo de nuestra habitación tenía un mal olor, como de tubería sucia y el aire acondicionado despedía un olor a humedad insoportable. Si cuidaran eso la experiencia hubiera sido increíble.
Stayed 1 night in Jul 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel whose design was a great combination of traditional and very modern architecture. The staff was lovely and personable. Highly recommend.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kevin, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel with outdoor pool, indoor multi floor library, and in room jacuzzi with plenty of hot water
Stayed 1 night in Jul 2023