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Reviews of Comfort Inn & Suites Levis / Rive Sud Quebec city

2.5 out of 5
Comfort Inn & Suites Levis / Rive Sud Quebec city
1394 Route des Rivières, Levis, QC

Reviews

8.6

Excellent

Rating 10 - Excellent. 624 out of 1218 reviews" "
Rating 8 - Good. 385 out of 1218 reviews" "
Rating 6 - Okay. 121 out of 1218 reviews" "
Rating 4 - Poor. 56 out of 1218 reviews" "
Rating 2 - Terrible. 32 out of 1218 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Cathy

Stayed 1 night in May 2024

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, just off highway
Stayed 1 night in May 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service
I like the location of the property so close highway access.
Stayed 1 night in May 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place. A little outdated but overall I’d recommend it.
Stayed 1 night in May 2024

6/10 Okay

Qiang

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
EV charging is a big plus.
Stayed 1 night in May 2024

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Very good breakfast very clean
Stayed 1 night in May 2024

8/10 Good

Carole

Travelled with partner
Liked: Cleanliness
Our stay was pleasant....we were a little concerned when we saw a bus load of kids at the reception however we did not hear them and only saw them when we were checking out so that was good. The reception clerk was pleasant.
Stayed 1 night in May 2024

2/10 Terrible

Caroline

Travelled with family
Liked: Amenities
Le.prix affiché sur votre site etait plus bas que celui qu'on m'a facturé. Vois faitea de la fausse publicité !! Je vais porter plainte. J'ai réservé la chambre 1 llit Queen au confort inn and suites a Levis, prix affiche 145$ plus taxes et frais . Je reçois le recu avec un montant de 169$ plus taxes et frais . Total de 201, 69$ Enorme différence ! Je suis tres decue de l'affichage de vos faux prix!
Stayed 1 night in May 2024

2/10 Terrible

Al

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The young gentleman at the front desk was courteous and helpful seeing that our BEDDING wasn't changed from their last guest!..my wife and I arrived late after a 13 hr drive, we checked in, put our luggage in the room and went to the adjacent Boston pizza ( huge huge mistake!!! ) When we return an hour later and got ready to get some sleep, my wife turned down the bedding only to find that house keeping wasn't doing their job..the bedding was full of hair from the previous guest...we immediately called front desk as this was not only disgusting, its also a health hazard!!!...front desk had us pack up our belongings and come down from the 4th floor..to be honest, it took everything we had in us to do this after an extremely long day...once we arrived at the front desk we were given room keys to a room a few doors down from where we were..so we had to LUG EVERYTHING back up and to the very end of the hallway when they should have brought the room key to us !!!! In the morning during check out...we didn't even get a "good morning " ...."how are you?" ..."how was your stay?? ...NOTHING BUT A BLANK STARE!!! ...When i politely handed my room card over, the lady typed in the room number on her keyboard and a few seconds later, glanced up and coldly said...."your good" ...and went about her way... At least once a month I travel with family and alone...this has to be one of my worst experiences from a hotel I honestly thought that cared about service and cleanliness..so wrong!
Stayed 1 night in May 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from highway.
Stayed 1 night in Apr 2024

8/10 Good

Allana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were very friendly and helpful. Rooms were clean and fairly priced. Area is convenient with late night restaurant in walking distance. Would stay again.
Stayed 1 night in Apr 2024

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night. Rooms are good. Breakfast and stats are good and nice.
Stayed 1 night in Apr 2024

8/10 Good

William

Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Stayed 1 night in Apr 2024

10/10 Excellent

Oliver

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Amazing place! Been coming back year after year during the competition time! Will come back to the future.
Stayed 1 night in Apr 2024

8/10 Good

Harpreet Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Good must visit
Stayed 1 night in Apr 2024

10/10 Excellent

AQUILES, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dawn

Stayed 1 night in Mar 2024

8/10 Good

zach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and spacious decor was a little dated, but all Around a great hotel
Stayed 1 night in Mar 2024

10/10 Excellent

Young Jun

Liked: Staff & service, amenities, property conditions & facilities
Pet price is 50
Stayed 1 night in Mar 2024

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

4/10 Poor

Serge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room display is terrible. Television provider is ineffective.
Stayed 3 nights in Mar 2024

4/10 Poor

Pradip

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located to the highway
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliable, checked in late without issur.
Stayed 1 night in Mar 2024

8/10 Good

Tiffany

Disliked: Amenities
Nice hotel rooms, friendly staff and easy check in. The pool and hot tub was pretty gross. Very cloudy and had a smell. The breakfast wasn’t the best, the only hot options were sausages, scrambled eggs and waffles.
Stayed 1 night in Mar 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book, easy to check in/out. Friendly staff. Very clean and comfortable.
Stayed 1 night in Feb 2024

8/10 Good

Ian

Great location near the hwy and a restaurant.
Stayed 1 night in Feb 2024

10/10 Excellent

Alder

Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Stayed 1 night in Feb 2024

8/10 Good

Leidy vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Lazare

Disliked: Staff & service, amenities
staff were on earphones/airpods most of the time. lady that was at the front desk on the morning of Sat Jan 13, 2024 was just plain rude suggesting guests to go back to their room instead of hanging in the lounge area. Hockey kids were noisy till 3am. parents were using the corridors to sit on the floor and have meetings while drinking and eating chips
Stayed 2 nights in Jan 2024

10/10 Excellent

Colleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a hockey tournament staying at the same time and we were concerned that we'd miss out on breakfast but the staff kept it well stocked.
Stayed 1 night in Jan 2024

8/10 Good

Gerald

Stayed 1 night in Jan 2024

6/10 Okay

Christina

Liked: Room comfort
Was good overall. Not happy they charged us $50 extra dollars for our dog. Seems steep.
Stayed 1 night in Jan 2024

6/10 Okay

Pascal

Business traveller, Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Arlene M

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Below the average!
The Spa is a scam… everything broke and temperature is terrible. The maid didn’t clean the room. We directly ask her before leaving the hotel.
Stayed 2 nights in Dec 2023

6/10 Okay

Barbara

Travelled with family
okay
room was okay clean enough t.v. options not good geared for gadgets and all french would have preferred an inhouse restaurant or some food option other than a resaurant across the parking lot the continental breakfast was excellent however with exceptional service
Stayed 1 night in Jan 2024

8/10 Good

Kitty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and safe.
Stayed 1 night in Dec 2023

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. We came in in the dark and didn't turn right immediately off the highway. A hotel directional sign could be helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Darryl

Stayed 1 night in Jan 2024

10/10 Excellent

Tyna

Stayed 1 night in Jan 2024

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Roxane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Marie-pierre

Liked: Staff & service
Stayed 1 night in Dec 2023