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Reviews of Hampton Inn & Suites Portland-Pearl District

3.5 out of 5
Hampton Inn & Suites Portland-Pearl District
354 NW 9th Ave, Portland, OR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1222 out of 1541 reviews" "
Rating 8 - Good. 231 out of 1541 reviews" "
Rating 6 - Okay. 50 out of 1541 reviews" "
Rating 4 - Poor. 20 out of 1541 reviews" "
Rating 2 - Terrible. 18 out of 1541 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in May 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, great breakfast and friendly staff
Stayed 3 nights in May 2024

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Portland downtown
Stayed 3 nights in Mar 2024

10/10 Excellent

Tammy, Spruce Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room comfortable, ate at the restaurant in the hotel. As there wasn’t much around in walking distance that was open.
Stayed 1 night in May 2024

8/10 Good

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Nice overnight stay.
Stayed 1 night in May 2024

8/10 Good

WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed. Great breakfast buffet service. Bad housekeeping services. Didn't get room cleaned in whole three day stay.
Stayed 3 nights in May 2024

10/10 Excellent

Rebecca, Swarhtmore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to public transit, dining. Staff was exceptional from the front desk to housekeeping to the breakfast room. Decent restaurant on site. The room was beautiful. Lovely rooftop deck.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Rodel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s situated at the heart of Pearl District. The hotel is clean, staff are welcoming and the free breakfast is so good!
Stayed 3 nights in May 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay and the pool was a hit with the kids. We will definitely return when we head to Portland again.
Stayed 1 night in May 2024

8/10 Good

Jemica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing very helpful and friendly
Stayed 1 night in May 2024

10/10 Excellent

Mylene

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Glenda, BENICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the green space behind the building, walkable area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely polite staff and so very clean and quiet!
Stayed 1 night in Apr 2024

10/10 Excellent

William

Travelled with pets, Travelled with partner
From the valet to the front desk staff this place was friendly and inviting. Plus it is very clean and modern! Probably the best Hampton I’ve ever stayed in. Excellent hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Alan, Forks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We'd definitely stay here again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Megan

Liked: Staff & service, property conditions & facilities
Very nice clean and convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is historic and unique, very clean, staff was friendly. We'll definitely be back!
Stayed 2 nights in Apr 2024

8/10 Good

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic, but we had 2 issues going here. The first is the nightmare... BEYOND nightmare of the valet parking. We're from a small town so I didn't know that it's ok to block the entire road. Who cares about the rest of the locals, but if it gets backed up, just block traffic. Because of my lack of knowledge, I parked in the car park about a block from the hotel. DONT DO IT. We had our car broken into and stuff stolen. Pay the kings ransom and valet park your car. The rest of the stay is great. They have a good tavern attached with food and drinks, they are close to lots of things and the homeless population was low compared to other areas of Portland. The room was clean, well maintained and comfortable. Fantastic stay other than the horrible parking situation, and the only fix for this, is to have clearer signs, and maybe not charge 46 dollars per night to do so to your customers already paying for a room.
Stayed 2 nights in Apr 2024

4/10 Poor

Tara, Bend

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Don’t fall for the upgrade because you will not get the room you choose. I had to cart my luggage to my room and take the cart back. Service was not friendly.
Stayed 1 night in Apr 2024

8/10 Good

Juan

Stayed 2 nights in Apr 2024

8/10 Good

Michael, Nanaimo

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I like that they moved me to a different room when I explained that my room was too close to the elevator. My new room still had some noises, but what can you do?
Stayed 3 nights in Apr 2024

4/10 Poor

belen

Likes: staff;breakfast Dislikes; tiny room. Noisy A/C. Housekeeping missed cleaning room on one day. NO FREE PARKING! Outrageous Add-On to cost of trip for fixed budget. Will not be staying there again
Stayed 3 nights in Apr 2024

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rondi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

ELSY

Liked: Cleanliness, amenities, property conditions & facilities
Check in was great. Easy and he gave us lots of information
Stayed 1 night in Apr 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this property. Quite at night and we had a full hotel. Great property overall.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2024

10/10 Excellent

Lia

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, nice hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Lucy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The best kids pool we have ever seen in a non-resort style hotel. The pool is best for kids ages one through five as it is more of a kitty style pool with a splash pad and small structures they can play on. It has a great gym with amazing equipment and everything you would need. Breakfast was OK. About what you could expect for free breakfast. The area was surprisingly better than expected. Felt way safer than it did just a few years ago. The restaurant on site had incredible food and it was well priced.
Stayed 1 night in Apr 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to a number of fun spots.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brittney, Metolius

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was excellent
Stayed 1 night in Apr 2024

10/10 Excellent

AH REUM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

renaud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the interior design of the lobby and hallways, well thought out, is artistry. The room is clean and quiet; loved the option to have dinner with family as is kids friendly and had the opportunity to have a drink without the need to drive somewhere else. I only wish parking was free, they charge to park it around the corner, is convenient, yes, as is private parking but I ventured and left my car on the street.
Stayed 1 night in Apr 2024

10/10 Excellent

Tom

Wonderful lobby, nice rooms, great location.
Stayed 1 night in Apr 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Aaliyah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
you have to be 21 to stay
Stayed 2 nights in Apr 2024

8/10 Good

elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Yetzel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Apr 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Needs better designated parking for hotel guests.
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel seemed safe and the neighborhood was pretty quiet. I went with my eight year old granddaughter and the hotel pool was a hit, very child friendly with no area of the pool over 4ft I think . There was also a roped off shallow area that had things to for smaller kiddos like a little slide. Check in was super quick even after I asked for the best room we could get so that ended up being on a corner of the top floor. Great view for Lindsay! We walked around and shopped a bit - POWELLS Books is awesome, we were there all afternoon. One thing to mention is that it was a bit of a challenge for us to find any kind of food delivery service, including from the restaurant in our hotel. We put in two pizza orders and got texts about forty minutes later that those deliveries would not be available. Good thing I didn’t eat much and GD was happy with Mac and cheese, cup. We were in Portland, Oregon for thee beautiful days, great fun, pretty nice place, valets and Front Desk staff were terrific
Stayed 2 nights in Mar 2024