Terrace/patio
Check availability

Reviews of Hampton Inn and Suites Pine Bluff

2.5 out of 5
Hampton Inn and Suites Pine Bluff
511 Mallard Loop, Pine Bluff, AR

Reviews

8.8

Excellent

Rating 10 - Excellent. 310 out of 534 reviews" "
Rating 8 - Good. 137 out of 534 reviews" "
Rating 6 - Okay. 49 out of 534 reviews" "
Rating 4 - Poor. 20 out of 534 reviews" "
Rating 2 - Terrible. 18 out of 534 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, the staff was very nice.
Stayed 2 nights in May 2024

10/10 Excellent

Courier On Demand, LLC Darren Hursey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Staff Was Fantastic I was stranded and they did Everything that they could to help. 5 Stars...
Stayed 2 nights in May 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went as expected, except I reserved a king bedroom and ended up with two queen size beds.
Stayed 1 night in May 2024

10/10 Excellent

Courier On Demand, LLC Darren Hursey

Stayed 1 night in May 2024

10/10 Excellent

Finn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Clean, with super friendly staff. It would have been nice to have a restaurant onsite, but there is a Chili's across the street. Very convenient highway access.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Easy check in.Comfy beds. Extra touches on toilet paper roll and Kleenex.
Stayed 1 night in Apr 2024

10/10 Excellent

Dianna, modesto

Liked: Cleanliness, staff & service, property conditions & facilities
the room was very large, the bed was comfortable. only problem I could find is with the tub and shower, Being a tub with jets it is a very high side to the tub to get in.
Stayed 1 night in Apr 2024

6/10 Okay

Colleen

Liked: Staff & service
Stayed 4 nights in Apr 2024

4/10 Poor

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room was nice enough, but a bathroom plumbing issue made our stay largely uncomfortable. The P-trap under the vanity sink had a hole in the bottom of it allowing water to leak out and flood the floor. Had to kneel on side the bath to use the tub faucet to wash face and to use toothbrush Very uncomfortable for an elderly couple. The front desk attendant was very courteous and helped as much as she could by bringing towels to spread on the floor, but it seems that there should have been a maintenance person on duty or at least on call to attend to major plumbing issues such as the one we had which seriously impacted the quality of our stay.
Stayed 1 night in Apr 2024

6/10 Okay

Tiffany, Fort Worth

The breakfast was not good , not a good selection . The rooms could be cleanier
Stayed 1 night in Apr 2024

6/10 Okay

Jasmin

Disliked: Property conditions & facilities
The room 325 had mildew pillows on bedding. Got moved due to renovation.
Stayed 3 nights in Mar 2024

8/10 Good

lieselotte

Travelled with family
Liked: Amenities
overall the stay was ok for the purpose, we had a wedding to go to. Our room however had an ac unit that could not be turned off, so we were pretty cold the whole time. We told the maid who promised to let maintenance know to shut iot off but that never happened.
Stayed 2 nights in Feb 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very clean hotel staff very friendly. But the beds were very hard me and my wife could not get a good rest. But overall great hotel
Stayed 2 nights in Feb 2024
Response from Shaneisha on 27 Mar 2024
Thanks for your stay. I am sorry you did not get a good night rest. We just received all new mattresses! Come see us soon!

10/10 Excellent

Doris

Stayed 2 nights in Feb 2024
Response from Shaneisha on 14 Feb 2024
I am happy we were able to make your stay a great one!

6/10 Okay

Shandalyn

Business traveller
Liked: Amenities
The customer service was excellent
Stayed 4 nights in Jan 2024
Response from GM on 27 Mar 2024
Thanks for your stay.

6/10 Okay

Jonathan

Travelled with family, Travelled with pets
Liked: Staff & service
Bathtub had mildew. Pet fee of $100 when it says $75 everywhere. Breakfast was decent, tea selection was nice. Beds were like lying on concrete, though concrete may have been more comfortable.
Stayed 2 nights in Dec 2023
Response from Shaneisha on 14 Feb 2024
I apologize for the issues you had while on your stay. I have spoken with the housekeeping manager and mantainance about your issue. We are working hard to ensure we give our guests the service they deserve.

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and room had everything stocked properly
Stayed 1 night in Dec 2023

8/10 Good

Connie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean and convenient to shopping and dining.
Stayed 2 nights in Dec 2023

8/10 Good

Gerald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Didn’t like that both outlets by bathroom sink didn’t work.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the jacuzzi tub in the room and the size of the room
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stop after a long day of driving.
Stayed 1 night in Oct 2023

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Oct 2023

4/10 Poor

Matthew

Stayed 1 night in Oct 2023

10/10 Excellent

Glendetta

Stayed 6 nights in Sep 2023

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was great except they had no shampoo, bottle was empty. And no cups for the lavatory. Remote is a universal remote so does not work the television correctly
Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Stayed 1 night in Sep 2023

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good safe area.
Stayed 1 night in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean, comfortable room. Suggest someone look at the sprinklers. Needs serious attention. Wasting a lot of water.
Stayed 1 night in Sep 2023

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a good breakfast. The rooms are big and we found plenty of parking.
Stayed 1 night in Sep 2023

10/10 Excellent

Wayne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

FELIX

Liked: Cleanliness, staff & service, property conditions & facilities
Elevators were inop
Stayed 1 night in Sep 2023

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jules

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 1 night in Aug 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality hotel. Breakfast was typical. Staff was great. Room was clean.
Stayed 3 nights in Jul 2023

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Outdated rooms
Stayed 3 nights in Aug 2023

10/10 Excellent

Ryan

Stayed 1 night in Jul 2023

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
It was a great stay, clean, the people were very helpful.
Stayed 1 night in Jul 2023

6/10 Okay

Hayden

Travelled with family and small children
Liked: Staff & service
The person who checked us in confused us with someone else and gave us the wrong room. So, instead of a king bed we were in two queens which is difficult with a toddler who rolls out of the bed. The three of us can’t sleep in a queen bed. They figured out they gave us the wrong room but never offered us the right one.
Stayed 1 night in Jul 2023

6/10 Okay

Dora

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The motel was in need of an upgrade. Could not connect to the internet. The closet door came off of the wall (it had three previous holes where it had been attached before.) The bathtub did not drain very well. (It took a long time.) Could have been cleaner. On a positive note, the night desk clerk was very kind and helpful.
Stayed 3 nights in Jul 2023

10/10 Excellent

Yolander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Audie

Stayed 1 night in Jun 2023

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay
Stayed 1 night in May 2023

6/10 Okay

Steven

Travelled with family and small children, Travelled with pets
Liked: Staff & service
The $75 pet fee is ridiculous, especially for one night. I’ll be staying at other “pet friendly” hotels.
Stayed 1 night in May 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean hotel!
Stayed 1 night in May 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property & room & stay were good. Just a sad city. Should've pushed on to LR.
Stayed 1 night in Apr 2023
Response from Shaneisha- GM on 3 May 2023
Thanks so much for your stay. I am happy you enjoyed your stay with us. Pine Bluff has been on a decline but the city is working hard to bring it back to its prime. I hope that you would stay with us again.