On the beach, sun-loungers, beach umbrellas, beach towels

Reviews of JW Marriott Khao Lak Resort and Spa

5 out of 5
JW Marriott Khao Lak Resort and Spa
41/12 Moo 3, Khuk Khak, Takua Pa, Phang Nga

Reviews

9.4

Exceptional

Rating 10 - Excellent. 435 out of 586 reviews" "
Rating 8 - Good. 121 out of 586 reviews" "
Rating 6 - Okay. 22 out of 586 reviews" "
Rating 4 - Poor. 4 out of 586 reviews" "
Rating 2 - Terrible. 4 out of 586 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jannik Broemsoee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel and resort. Clean, spacious and with good gym and dining options.
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Nargiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beach, lovely hotel facilities, various dining options. Staff is very friendly, although restaurant staff need some proper training. Overall we had really relaxing and enjoyable family holiday. Would recommend Khao Lak beach and JW Marriott to everyone who is looking for a family friendly holiday destination.
Stayed 7 nights in Dec 2023

10/10 Excellent

linda

Stayed 7 nights in Dec 2023

10/10 Excellent

Admir

Stayed 4 nights in Nov 2023

8/10 Good

HYEGYEONG

Stayed 2 nights in Nov 2023

10/10 Excellent

Zoe

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, friendly staff who provided excellent service, clean, grounds were beautifully kept, food was delicious and having the voucher (full board) worked out good value. We stayed in block 7 with a swim up terrace which was perfect. Would highly recommend this place. We stayed for pur honeymoon and it was perfect for us. Its not walkable to the town (only beach bars allng the beach) so it is remote, but they offer a paid shuttle service to town which we used twice.
Stayed 10 nights in Nov 2023

10/10 Excellent

Andreas

Stayed 7 nights in Nov 2023

10/10 Excellent

Campbell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a great time here. I highly recommend.
Stayed 10 nights in Nov 2023

10/10 Excellent

Andres

Stayed 2 nights in Nov 2023

10/10 Excellent

Damon

Stayed 4 nights in Oct 2023

10/10 Excellent

Karen Stephanie, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful especially Tal, Tee and Mikey who drove the buggy. Was definitely required and very welcomed
Stayed 7 nights in Oct 2023

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023

8/10 Good

Guy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

SANJAY

Stayed 2 nights in Sep 2023

10/10 Excellent

Anthea

Liked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Sep 2023

10/10 Excellent

hyunjin

Stayed 4 nights in Sep 2023

10/10 Excellent

Jae Hyung

Stayed 3 nights in Aug 2023

10/10 Excellent

JIN

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for family
Stayed 3 nights in Aug 2023

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and can’t be faulted
Stayed 4 nights in Aug 2023

10/10 Excellent

Kevin

Stayed 1 night in Jul 2023

10/10 Excellent

J. Trenton

Stayed 3 nights in Jul 2023

10/10 Excellent

Gaurav

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This has been the greatest experience in a hotel for us. We stayed in the hotel for 6 days and decided not to leave at all. Spent all days in the hotel to enjoy all the dining options and experiences. Staff at all the restaurants and even room service staff are highly trained and make you feel like a valued guest. Well done to the management and the team as a whole. Would rate more than 5 stars.
Stayed 5 nights in May 2023

8/10 Good

Sigrist

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come for the four times to this hotel. The channels around the property are exceptional. We come the date of Birthday from my husband but nobody check this.... by check in !!!
Stayed 1 night in May 2023

10/10 Excellent

Steven

Stayed 4 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 6 nights in Apr 2023

10/10 Excellent

Peter

Stayed 6 nights in Apr 2023

10/10 Excellent

arjun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing amenities for families.
Stayed 6 nights in Apr 2023

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Drift restaurant were amazing. The seafood platter was out of this world and the chef was excellent and bent over backwards with our requests
Stayed 4 nights in Apr 2023

10/10 Excellent

TSAN MAN

Stayed 4 nights in Apr 2023

6/10 Okay

Robert

Travelled with family
Disliked: Amenities
Many of the staff didint understand english and many of my orders were served incorrectly

10/10 Excellent

Kapil

Stayed 1 night in Mar 2023

6/10 Okay

Jean

Stayed 5 nights in Feb 2023

10/10 Excellent

UGUR

Stayed 2 nights in Mar 2023

10/10 Excellent

Ngodup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Yonatan

Stayed 4 nights in Feb 2023

10/10 Excellent

Shokrani

Stayed 3 nights in Feb 2023

8/10 Good

JEFFREY

Travelled with partner
Liked: Cleanliness, staff & service
Location and facilities
Stayed 4 nights in Feb 2023
Response from JW Marriott Khao Lak Resort & Spa Team on 20 Feb 2023
Dear JEFFREYWarm greetings from Khao Lak! Thank you for choosing us as your preferred choice of destination resort and taking your time to share your experiences on Expedia.We hope we have the privilege to welcome you back shortly. Warm Regards,

8/10 Good

KEOMONG

Stayed 4 nights in Feb 2023

8/10 Good

Tracey

Stayed 4 nights in Feb 2023

10/10 Excellent

Einar

Stayed 10 nights in Jan 2023
Response from JW Marriott Khao Lak Resort & Spa team on 20 Feb 2023
Dear EinarWarm greetings from JW Marriott Khao Lak Resort & Spa and thank you for taking your valuable time to share your full scores here on Expedia.We wish you and your loved ones a wonderful year, and hope that we'll have the pleasure of hosting you again in the future.Warm regards,

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is simply outstanding definitely a 5 star hotel the staff the pools the food the room just perfect we loved our stay
Response from JW Marriott Khao Lak Resort&Spa on 20 Feb 2023
Dear Michael, Thank you for choosing to stay with us and for taking the time to review your experience so positively! Your feedback is important to us and we are delighted to read that you enjoyed your time away with this stay. At JW Marriott Khao Lak resort & Spa, we strive to provide all the necessities with a touch of luxury for your perfect home-away-from-home experience.We look forward to welcoming you to our tropical paradise again soon. Warm regards,

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful luxurious resort. It perfectly balances being family friendly and adult friendly. The pool access rooms are the best.
Stayed 4 nights in Nov 2022

10/10 Excellent

Janyne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful accommodations on a beautiful beach. Lunch was successful for a celiac meal but dinners had contamination, although the chefs tried very hard and we very nice!

10/10 Excellent

Hen

Stayed 4 nights in Sep 2022

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great hotel. It is big, but impressive. Dining options were great. Breakfast was sensational, staff were all really good. Pools were fantastic. The only issue we had was that our room smelt a bit damp and mouldy.
Stayed 3 nights in Aug 2022

10/10 Excellent

Isabelle

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property - especially enjoyed the pool and that you could also swim at night.
Stayed 15 nights in Apr 2022

10/10 Excellent

Golan

Stayed 2 nights in May 2022

8/10 Good

Dan

Stayed 4 nights in Apr 2022

8/10 Good

Pavarit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Chet on 14 Mar 2022
Dear Pavarit Thank you for choosing the JW Marriott Khao Lak Resort and Spa and for taking the time to review us! We are very happy to hear that you enjoyed your stay on our service. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Chet. e-Commerce manager