10/10 Excellent
Gabrielle
30 May 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aminata at reception was great. She welcomed me and checked me into my room seamlessly and smoothly within minutes. I also appreciated the support she provided helping me to navigate to get back to the airport to pick up my Navigo pass to get around France as well as the suggestions and directions. This truly set me up for success and made my time in Paris/France memorable as the hotel is a little out of the way but nevertheless wel worth it by using the hotel shuttle an Navigo pass (35 euros). This also afforded me the opportunity to experience Paris as a local which was great. I also ejoyed my time at the bar area where I most times ordered a light dinner and refreshing beverage. Both David and Stepanie provided exceptional service, lively conversation, smiles and laughter. I greatly appreciated their professionalism, kindness and warm spirit. Amnata, Stephanie and David overall made my stay at Hyatt Place Charles to Gaulle exceptional and overall a very memorable and positive experience. As a result of my experience I highly recommend this property and recommend Hyatt to hire individuals such as Aminata, Stephanie and David as they are making a difference!
Gabrielle
Stayed 4 nights in May 2024